Sydney Smile Specialist - Chatswood

Australia - Sydney
4.8 79 reviews

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Service - Visit Price
Dental Braces
Invisalign
4.8 (79 reviews)
5.0 
Staff
5.0 
Punctuality
5.0 
Communication
5.0 
Competence

  • all
  • totally competent (7)
  • right on time (6)
  • high tech (4)
  • well-communicated (17)
  • nice staff (26)

Sydney Smile Specialist - Chatswood Reviews

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I highly recommend Chatswood Orthodontics! Extremely professional and great results. I was pretty nervous about the whole thing and wondered as an adult if things would work out. As an older person (59-never too late ha ha) I noticed how kind, caring, considerate & gentle the team are. I’d had my fair share of ‘rough’ dental work over the years. My experience at CO was a long way removed from the old days and I felt safe and very well cared for. The team at CO are technically so specialised in what they do & it shows in the results. I saw they took care of all their clients young & old. They are also able to help you set up a dental plan which helps a lot with cash flow. The whole team from reception to the technical team are a delight to deal with & they always try to fit you in if you need a quick appointment or if you’re worried about anything or you crunch a clip off which I managed to do once. It was a big decision and braces are a huge impact initially. I’m really glad I went with my dentist’s recommendation & chose CO. So I would definitely recommend.... (Show more)

Rachael Crompton - a year ago - Review Provided by Google Maps

Excellent service provided by the whole team, treatment plan was discussed thoroughly, and it has been a wonderful experience from the start. Highly recommended.

Stevia Wijaya - a year ago - Review Provided by Google Maps

Hi Stevia, Thanks so much for your lovely review and sharing your experience with us.

Response from the ownera year ago

Had a great experience with Dr Nour. I had a very bad underbite and open bite, his techniques helped to fix the shape of my teeth and I couldn’t be happier.

Prisha Chandra - a year ago - Review Provided by Google Maps

A lovely practice with very friendly staff who are always welcoming - from reception to the technicians and of course Dr Nour himself. Throughout my treatment whenever I had to come in I was very well looked after and kept informed of my progress and next steps. Delighted with the results of my treatment, as I know have a much better smile and bite!... (Show more)

Adrian Cheok - a year ago - Review Provided by Google Maps

I cannot compliment Dr Tarraf enough. They are perfectionists.

Em S - a year ago - Review Provided by Google Maps

Thank you for your wonderful review.

Response from the ownera year ago

I’m sorry I rated 1 star for this clinic,I would love to give Dr Nour and majority of his team 5 stars or more,cuz Dr Nour is very professional,I’ve been with them nearly 2 years for lingual braces treatment as many friends around me done the same and they highly recommended this place,and I’ve also recommended him to my friends who has teeth problems,all the staff here are very friendly except Dr Hogai. During one appointment process , I encountered several instances of unprofessional behavior from Dr Hogai. Not only did I sustain injuries to my mouth, causing discomfort and even a feeling of nausea during the procedure, and shortly after leaving the clinic, a tiny part of my braces appliance became dislodged within 10 minutes. Upon returning to the clinic to seek assistance, I was told to wait until her lunch break concluded. The delay was inconvenient, but I assumed the matter was resolved once she eventually attended to fixing the issue with my braces appliance. To my surprise, nearly two years later, during a recent visit for an appointment, I discovered that Hogai had made false remarks and distorted the facts of that day in her notes. She inaccurately claimed that I had disrupted her during her lunch break two hours after the initial incident, even though I had not left the Chatswood area during that time.Obviously every doctor and staff in this clinic can clearly see this notes every single time I entered,THANK YOU Dr Hogai ,let everyone knows I’m a trouble maker which you definitely avoid your own responsibility,unfortunately you are the only one who is unprofessional here,cuz this is the only bad experience throughout two years which is 20+ of my appointments.... (Show more)

Emma Wen - a year ago - Review Provided by Google Maps

Hi Emma, We always aim to deliver a great experience for our patients and I’m very sorry to hear you had a bad experience. However, we are pleased to hear that you are happy with your results so far and with all your other experiences at the practice. Rest assured we take your feedback very seriously, and we aim to complete your treatment to the highest standard.

Response from the ownera year ago

I have my braces off today! The result is amazing! I look like a different person now! Thank you very much Dr Tarraf who planned my treatment! Thank you Jenni who put my braces on years ago and took them off today! Thank you Shanny and Hogai did my adjustment appointments and thank you all the team members of Chatswood Orthodontics! Everyone is super professional and friendly! I had 5 stars experience for ALL my appointments! Thanks again for providing such an excellent experience for my Orthodontic journey!!🫶🏻🫶🏻🫶🏻... (Show more)

BQ A - a year ago - Review Provided by Google Maps

Thank you so much for your positive feedback. We appreciate your kind words and it was a pleasure treating you as a patient.

Response from the ownera year ago

I can not put into words how amazing this orthodontic practice is, Dr Nour and his wonderful team showed great compassion, kindness, and the upmost amazing care. They changed my life and my confidence. I have never wanted to smile more in my life, and not afraid to meet new people because how my teeth looked. They communicate throughout the entire treatment, letting you know each step and what to expect next. Nothing is too big or too small for the team to do. My 2+ years of treatment I have never been unsure or left in the dark, and never once doubted the process. I would recommend this practise over and over again.... (Show more)

Lauren Narburgh - a year ago - Review Provided by Google Maps

Hi Lauren, It was a pleasure to treat you and thank you so much for your incredibly kind words.

Response from the ownera year ago

My experience with Dr Tarraf and his team was exceptional. From the first consultation through to a prefect smile, every step was professional, courteous, informed and communicative. I can not recommend this team enough. Very rare to find this level of service and professionalism these days. Highly recommend.... (Show more)

David Botros - a year ago - Review Provided by Google Maps

Thank you David. We really appreciate you taking the time in sharing your experience with us.

Response from the ownera year ago

Such a great team. All very professional and super friendly. I am not the easiest of patients and the whole team are very accommodating and respectful. Never kept me waiting and always on time. Dr Narraf is very knowledgeable and did a great job. Thanks ☺️

Troy King - a year ago - Review Provided by Google Maps

I can highly recommended Chatswood Orthodontics. I came to Dr Tarraf after my previously failed treatment with SmileDirect. The team is very knowledgeable and the final result is fantastic. Thank you Dr Tarraf and team for doing amazing work.

Sky Rivers - a year ago - Review Provided by Google Maps

I can't express how delighted I am with the orthodontic care my 11-year-old daughter received from Chatswood Orthodontics. Jenni and her team are not only kind and patient but also incredibly welcoming. From the very first visit, they made us feel right at home, which immediately put my daughter at ease. Throughout the treatment, their patience and understanding with my daughter were remarkable. They took the time to explain everything, ensuring my daughter felt comfortable and involved in her own care. The welcoming atmosphere in their practice creates a comforting environment, making both children and parents feel at ease. Thanks to their expertise, my daughter's smile has transformed, and her confidence has soared. We are incredibly grateful for the care and dedication the team have shown. We're very happy with the service and the positive impact on my daughter's smile and confidence. Highly recommended!... (Show more)

Octa Moningka - a year ago - Review Provided by Google Maps

I am currently in treatment with Lingual braces and an expander and my experience so far has been excellent!! Dr Tarraf and his team have always been so thorough and accommodating. I am so happy with the progress and I can’t wait for the end product! 5 stars from a very happy patient! 🥰

Sara D'Urso - a year ago - Review Provided by Google Maps

A 5 star review for Dr Tarraf and the team at Chatswood Orthodontics. My daughter needed to have an expander to avoid 4 of her teeth to be pulled out to achieve a nice straight teeth. She is now 6 months into her treatment and we can see such big difference already. Her breathing / snoring improves, she has a nice smile and all her teeth are aligning well. We highly recommend anyone who needs an expander to see Dr Tarraf.... (Show more)

Gunawan Herman - a year ago - Review Provided by Google Maps

My wife and I had our lingual braces at pretty much the same time. Dr Nour and the team were absolutely brilliant. From our consultation I could see how incredibly comprehensive he was. 4 years after completion of treatment and I still get complimented on my smile. Can't thank them enough for all the care we received.... (Show more)

Michael S - a year ago - Review Provided by Google Maps

My daughter was born very petite. We took her to see Dr Tarraf when she was 6 due to severe crowding. For a little girl who has never been to see a dentist before to start ortho treatment had been very challenging for us. My daughter started off very anxious and uncomfortable with the dental settings, however Dr Tarraf and his team has been very professional and had taken the extra mile to make it a good experience for my daughter. They managed to comfort her and put the expander into her little mouth without any issues. She is now almost close to finishing her stage one treatment and we (including my daughter herself) are all very happy with the results. There are significantly more gaps for her permanent teeth to come through now. I truly recommend Dr Tarraf and his amazing staff at Chatswood Orthodontics to anyone who is looking for the extra special touch in patient care.... (Show more)

Loli C - a year ago - Review Provided by Google Maps

From the moment I booked my first consult and met with the friendly team, my experience has been second to none. The whole team is professional, friendly and quick to help in any way they can. Not just that, but I am especially happy with the results.

Geoff Rickards - a year ago - Review Provided by Google Maps

I had a very pleasant experience with chatswood orthodontics. Dr Nour and the whole team are very nice and professional. Most Doctors recommended me jaw surgery to fix my open bite but Dr Nour fixed it without a surgery which was more convenient for me. Just want to thank Dr Nour and the whole team specifically Jenni. Maddy... (Show more)

Panaa Tech - a year ago - Review Provided by Google Maps

I'm NOT reviewing this so-called service that I received over two years to discourage others from starting their potential treatments with Chatswood Orthodontics, as I know they have many great reviews. However, I want the responsible persons know that the treatment they gave me was so poor, cost me at least twice the initial cost, and their multiple estimates on the treatment duration were woefully wrong, which speaks to their sheer incompetence in dealing with my case. When you treat others purely according to rules and regulations, one day you'll be judged purely by rules and regulations; nothing more nothing less!... (Show more)

Mikko Rastifar - a year ago - Review Provided by Google Maps

My son is writing the report because he likes Anastasia so much that he decided to write a review. Excellent benefit.

Dora Lee - 2 years ago - Review Provided by Google Maps
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Address: Suite 401, 13 Spring Street, Chatswood, NSW, 2067Australia
Marker
Leaflet QanoMed
Dr Steve Stramotas
Orthodontist
Dr Steve Stramotas

BDS(Wits); MSc Dent (Rand) MDSc (Syd) He obtained his Bachelor of Science in Dentistry and his Masters in Dentistry at the University of Witwatersrand in South Africa. This was followed by a Masters Degree in Orthodontics in 1999. Steve has lectured both nationally and internationally and is an Honorary lecturer at the University of Sydney, tutoring and lecturing the post graduates for the past 10 years. He is actively involved in teaching the Lingual orthodontic technique both to the post graduates at the University and in private practice. It is his passion and enjoyment of the orthodontic profession that has driven him to continuing his education. This has allowed him to make use of the latest orthodontic techniques such as Lingual (behind the teeth) braces (Incognito) and he is a platinum provider of the orthodontic Invisalign treatment system. It is this that has made our practice the success it is today. Steve is an active member of the Australian Orthodontic Board (AOB) and the past president of two Dental study groups. He is currently the president of the Australasian Lingual Orthodontic Society and an active member of the Australian Society of Orthodontists and American Association of Orthodontists.

Dr Nour Eldin Tarraf
Orthodontist
Dr Nour Eldin Tarraf

He finished his undergraduate dental degree at Cairo University with honours and completed an Orthodontic Masters Degree course in Cairo before moving to Sydney in 2005. This was followed by a three-year Masters Degree in Orthodontics at the University of Sydney which he finished with honours. Nour is a member of Royal Australasian College of Dental Surgeons, the Royal College of Surgeons of Edinburgh, the Royal Society of Medicine, the Australian Society of Lingual Orthodontics and the European Society of Orthodontists.

Ms Fiona Harris
Dental Hygienist
Ms Fiona Harris

Joined our team in 2008 and is a qualified Dental Hygienist having been part of the industry for over 1O years. Fiona obtained her Bachelor of Oral Health qualifications from The Newcastle University in 2008. She is registered with the Australian Dental Board (Australian Health Practitioner Regulation Agency) and is a member of the Australian Periodontal Society and the NSW Dental Hygienist Association. Previously she worked as a Dental Assistant and Receptionist in private dental practices, including the specialties of Orthodontics and Oral Surgery. ‘I am passionate about providing the most thorough patient care possible, and my main focus is to promote oral health and preventative dental care.’ Fiona is attentive and enjoys nurturing patient relationships. Fiona insures that our patients maintain an excellent level of oral hygiene during their treatment. She is also trained in Suresmile, Incognito lingual braces and lnvisalign and assists with many of the clinical procedures during treatment.