Verified By Qanomed

SportSide Medical Services Verified By Qanomed

Canada - Etobicoke
4.7 25 reviews

Welcome to SportSide Medical Services, the leading choice for sports performance rehabilitation and recovery in Etobicoke and the Greater Toronto Area. Our clinic is dedicated to providing exceptional care to athletes and active individuals who seek to optimize their performance and recover swiftly from injuries. Conveniently located in Etobicoke, our facility combines advanced technology with personalized treatment plans to cater to your uniq... (Show more)

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Service - Visit Price
Sports Therapy
Sport Massage $99
4.7 (25 reviews)
4.6 
Staff
5.0 
Facility
4.4 
Punctuality
4.5 
Communication
5.0 
Competence

  • all
  • nice staff (14)
  • right on time (6)
  • good facility (10)
  • well-communicated (5)
  • high tech (5)
  • totally competent (8)
  • bad communication (1)
  • bad behavior (2)
  • wasted my time (1)

SportSide Medical Services Reviews

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I am posting this on behalf of myself and my son (who has accessed SportSide support over a number of years). Not only is the staff highly-skilled and attentive to client needs, they are also committed client care and ensuring that patrons have a positive experience when visiting them. As a result of a sports injury, my son and I have recently been spending a LOT of time at the clinic. With each visit, I see the professionalism, but also feel the like-home warmth of the staff and especially kindness of those working at the front desk. A special shout-out to Rohit and Gillian whose skills have helped us both in more ways than I can express.... (Show more)

Ellen W - a month ago - Review Provided by Google Maps

Cannot recommend this place enough. Their staff is some of the most caring people I’ve ever met. I’ve been going there for close to a year now due to an acl surgery and even though they’re an hour drive I can’t see myself going anywhere else.

Samira Qasimi - a year ago - Review Provided by Google Maps

Aw thank you Sam! Very nice review and kind of you to post :) We love working with you!

Owner Responsea year ago

My experience with Dr. Karen Chrobak was amazing. I enrolled in the Standard First Aid & BLS (Basic Life Support) course she teaches. Her expertise and engaging teaching style made the learning process incredibly memorable.

Sahar Bassaly - a year ago - Review Provided by Google Maps

Thank you so much Dr. Bassaly! It was a pleasure working with you! :)

Owner Responsea year ago

This clinic is great! Staff are friendly and professional, and the clinic has an awesome variety of facilities available. Thank you guys for getting me in on such short notice today! Sasha was excellent.

Ben M - a year ago - Review Provided by Google Maps

Thank you for the review! We are so happy you had a great experience.

Owner Responsea year ago

The care I receive at this clinic is unmatched. I have seen them for sports and non-sports injuries for years. They have gone out of their way to squeeze me in with a last minute injury, or accommodate me bringing my babies when I was a new mom. My mom also was a patient of theirs as she lived with cancer and was so well treated.

Karla Telidetzki - a year ago - Review Provided by Google Maps

Thank you so much Karla! It has been an honour to treat you and your family.

Owner Responsea year ago

Both my boyfriend and I attend this clinic and we’ve had nothing but amazing experiences! I have personally worked with Sayyid and he is awesome - always knowledgeable, easy to talk to, and friendly. He truly helped me with some severe pain I was experiencing. I would highly recommend working with Sayyid, as well as <$_2>!... (Show more)

Lisa Marie Spagnuolo - a year ago - Review Provided by Google Maps

Thank you very much Lisa Marie. We are happy to hear you have had a great experience :)

Owner Responsea year ago

Not a good experience.bad customer service. Too expensive.

Harj Bik - a year ago - Review Provided by Google Maps

Hello Harjinder, We are quite disappointed to see this review considering the discussion we had with your husband today. We pride ourselves on the quality of care we deliver to our patients, and the level of customer service we also provide. I feel the need to explain this review for our existing and future patients. 1. You booked an appointment with our physiotherapist for 30 min in length. You showed up 20 min late to this appointment. We received no phone call indicating you were running late. Every email reminder we send clearly states "if patients are late for their appointment, we reserve the right to shorten that appointment to keep our practitioners on schedule". Our physiotherapist still gave you a 15 min appointment and did his best with the allotted time. You said nothing during your appointment and had your husband call in later to raise his voice to our front desk staff. The front desk escalated this to our clinic owner, who then spoke to your husband. Our clinic owner graciously offered to reimburse you for the cost of the treatment in good faith. Your husband said half would be fine. The clinic owner then reinstated our policies and kindly asked that in the future, if you are running late, to simply call and inform the clinic. Everything seemed sorted and resolved. You then post this review 1 hour later. Quite disappointing. 2. Additionally, we have a firm 48 hr cancellation policy which we put into place after the pandemic. Every patient has signed a financial agreement understanding our cancellation and no show fees. You also cancelled on your appointment the week before with less than 48 hours notice. Our office decided NOT to charge you and simply gave a warning that in the future we would need to enforce this policy. Our front desk policies are extremely transparent and communicated on multiple levels. However, we also understand that patients have extenuating circumstances and waive the fees when needed. Our clinic did our part today to rectify the situation with your husband. You still find the need to leave a poor review. This is very disappointing. I hope you receive the care you need at another clinic.

Owner Responsea year ago

Amazing staff that are dedicated to healing and rehabilitation.

Pat A - 3 years ago - Review Provided by Google Maps

Thank you very much Pat! We love working with you and your family :)

Owner Response3 years ago

I've been dealing with SportSide Medical for 3 years and every time I'm injured I am always welcome back with open arms. Rohit has been very helpful with guiding me through every single injury. I would recommend this place to anyone who has injuries and is looking for a good team of individuals who can get you back to feeling 100% again.

Ehab Haque - 4 years ago - Review Provided by Google Maps

Jay Dhaliwal is a true expert at what he does. I came in with a minor back pain and he quickly diagnose and help resolve issue with a vast range of exercises. Would definitely recommend!

hassan baig - 4 years ago - Review Provided by Google Maps

Jay offered great physiotherapy service to my mother who was battling chronic wrist pain. Jay reviewed all the necessary paperwork and took a comprehensive history. He was able to clearly convey what the issue was and set up reasonable treatment goals. Jay explained the techniques he was using and their purpose in simple language. By the end of the session my mother was already experiencing pain relief! Would recommend anyone to see Jay for their physiotherapy related needs!... (Show more)

Daneal Doub - 4 years ago - Review Provided by Google Maps

Thank you so much for your kind words!

Owner Responsea year ago

Getting physio done for my hip with Jay and he was wonderful! Super knowledgeable physiotherapist and makes you feel as comfortable as possible the entire time! If you want to go to a clinic that treats you like family and get results visit Sportside Medical and see Jay! I will definitely be seeing Jay as my <$_2> going forward.... (Show more)

Dash Sandhu - 4 years ago - Review Provided by Google Maps

The best multidisciplinary clinic in the GTA for both sports injuries and non-sports issues. I suffer from back and neck pain, and Dr. Chrobak treats me with acupuncture, chiropractics, and targeted therapies to help improve my pain and posture. The staff is professional and friendly, the clinic is spotlessly clean, and the treatment is top notch. Highly recommend for anyone with any pain or injuries!!

Hedy Norsen - 4 years ago - Review Provided by Google Maps

Thank you so much Hedy!

Owner Response4 years ago

By far the best therapy that I’ve received to date. Instead of 10 minutes for a treatment, you’ll get 45+. Multiples treatment approaches are utilized. If you want to use your money wisely, or maximize your benefits coverage, Sportside is the place to go.

norma chrobak - 4 years ago - Review Provided by Google Maps

Directed medic to injured player ... he felt it more important to stop and talk to friend.... very poor performance

Aaron Vos - 6 years ago - Review Provided by Google Maps

We are very disappointed to hear this. Can you email us the team and name of the therapist so we can address this? Thank you for your feedback.

Owner Response4 years ago
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Address: 90 Woodbine Downs Blvd, Etobicoke, Ontario, Canada
Marker
Leaflet QanoMed