Good Practice

Indonesia - Jakarta
4.9 186 reviews

About Good Practice Good Practice is a unique family medicine clinic in Jakarta located in the heart of the Bangka Area, close to Kemang in South Jakarta. Our vision is to be recognized as the leading evidence based medical provider in Jakarta. Our mission is to provide consistently excellent medical services for all our patients, complying fully with international guidelines.Good Practice specializes in family medicine. We aim to meet ... (Show more)

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Service - Visit Price
Sperm Analysis $15
Sleep Apnea Treatment $128
4.9 (186 reviews)
5.0 
Staff
5.0 
Punctuality
5.0 
Communication
5.0 
Competence

  • all
  • right on time (10)
  • well-communicated (29)
  • nice staff (34)
  • totally competent (6)
  • high tech (4)

Good Practice Reviews

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The staff and doctors are all friendly, the place is clean and tidy & the entire range of services here is pleasant. Thank You.

Sereffina Yohanna Elisabeth Siahaan - a year ago - Review Provided by Google Maps

Fantastic, Great Sevice always on time with appointments, very attentive. Dr. Shendy’s communication and interpersonal skill to explain diagnosis is top notch. Highly recommended. Very helpful. Thank you Doctor for all your help.

Craig Pan (Cjp) - a year ago - Review Provided by Google Maps

Dear Craig. We really appreciate your kind words. Dr Shendy always takes time to provide highly personalised services. We will do our best to look for the evidence available for any medical intervention. Thanks again for the effort to rate us.

Response from the ownera year ago

Complete medical check up place in south Jakarta, fast and friendly service. The examination room is neat and comfortable. There is a children's play room. Recommend.

Julian Norman - a year ago - Review Provided by Google Maps

Dear Julian. Julian yang baik! Thank you for your nice review. We are a primary care clinic. We do provide medical check ups, but we recommend normal good consultations. This gives the doctor and patient an opportunity to discuss all concerns best. Thanks again for the review. Terima kasih.

Response from the owner2 years ago

Excellent service and wonderful doctors, especially Dr Shendy

Carolina Guimarães Jesus - a year ago - Review Provided by Google Maps

Dear Carolina. We are pleased to have you as our patient. Dr Shendy tries her best to provide you good care. We hope you will always use us as your first port of call.

Response from the owner2 years ago

Friendly, competent staff! A one-stop shop for excellent medical care.

Renette Viljoen - a year ago - Review Provided by Google Maps

Dear Renette, Thank you very much for your excellent rating and kind words. We are happy to see that you were pleased with our services,

Response from the ownera year ago

Best service, Best doctors, totally recommend!

Christy Golose - a year ago - Review Provided by Google Maps

Dear Christy. Lovely words! Much appreciated.

Response from the ownera year ago

My husband, daughter and I all had a great experience at Good Practice. The doctors and nurses are very attentive and gentle during invasive procedures. The receptionists are very welcoming and friendly. There’s even a small play area for younger kids. I highly recommend this clinic!

Taylor Filiatrault - a year ago - Review Provided by Google Maps

Dear Taylor. It is good to know that you and your family felt well looked after by our Good Practice Team. Do not hesitate to contact us when you have any (medical) concerns.

Response from the ownera year ago

The friendliest and most caring service around, with doctors always following up on results and on progress post treatment. The only reason for not giving 5 stars is a poor choice and possibly absence of partnerships with referral clinics and hospitals. My wife was referred to two different hospitals where the doctors could not make the scheduled appointments. She ended up not following through on her jaw diagnosis and treatment. I was referred to a joint clinic in Jakarta where they had me wait well past the scheduled time without giving me any indication how long it would take. I ended up walking away.... (Show more)

Eduard - a year ago - Review Provided by Google Maps

Dear Eduard, thank you for your feedback. We are pleased to know that you are satisfied with the medical care we directly provide from the clinic. Sometimes a referral needs to be made and it is unfortunate that we are unable to guarantee an equal standard of care at secondary facilities. We always try to provide alternatives if things don't work out well with the referral. At times our options locally are very limited. We already use the best private facilities available, but it can still be a challenge. Language issues and availability of specialists who usually work in multiple places make it difficult. We take your feedback very seriously. Please don't hesitate to reach out to the GP who referred you to consider other options.

Response from the ownera year ago

Very good service in Good Practice! I will continue to use. Facility was very clean and all stuff was kind and professional. Thanks a lot.

esa niemi - 2 years ago - Review Provided by Google Maps

Thank you for your kind words. We are very pleased that you appreciated our services.

Response from the ownera year ago

I am an American citizen who moved to Jakarta having lived in NYC and Bangkok priorly. I decided to give Good Practice a try after seeing advertisements on social media. My husband and I had the good fortune of seeing Dr. Shendy. On each of our visits, Dr. Shendy has been so patient and taken her time to listen and explain everything in detail. I have a PhD in public health and am aware of clinical preventive services and recommendations. Dr. Shendy is up-to-date on all of the latest research and clinical recommendations. She is truly a gem! I would even say that she is the best general practitioner we have ever seen in our 50+ years. Thank you, Dr. Shendy!... (Show more)

Phuong Huynh - 2 years ago - Review Provided by Google Maps

Dear Phuong. Thank you very much for your super kind words. Our whole team appreciated your review. We might not be the best doctors/clinic in the world, but we are committed to provide you the best information. Dr Shendy is known to look up reliable sources to make sure she is treating her patients according to guidelines that make sense. Healthcare can be a challenge at times, and GOOD PRACTICE clinic tries to make health matters easier for you. We will continue to help you whenever you have a (medical) concern, or at least point you into the right direction. Thanks again for your review.

Response from the owner2 years ago

Awful experience here. All the equipment is old and outdated. The staff took blood and were aggressive with it so it left bruising. They charge for unnecessary tests and consultations just to make money and do not accept payments directly through insurance companies which shows how terribly connected they are.... (Show more)

Anita Prashar - 2 years ago - Review Provided by Google Maps

Dear Anita. Thank you for your multiple visits to our clinic. We apologize for the inconvenience, we strive to provide the best possible care consistently and we offer highly personalised care. For cashless services a direct billing agreement should be in place with your insurance. A number of insurances, companies and institutions list Good Practice as a preferred provider. This does not automatically mean that direct payment is guaranteed by them. Payments also depend on your personal insurance policy. We wish you all the best and good health in your new assignment.

Response from the owner2 years ago

Super friendly staff at good practice. The doctors have excellent manners and are very patient.

J B - 2 years ago - Review Provided by Google Maps

Thank you very much. Lovely words! We are pleased you feel this way about our Good Practice clinic.

Response from the owner2 years ago

Small clinic with limited business hour (since sickness is unpredictable) however, I can fully trust this clinic and the doctors. Doctors is excellent. They will help you anytime, anyday possible. Thank you Good practice.

LaVauge IBAN - 2 years ago - Review Provided by Google Maps

Thank you for this wonderful review. We are a primary care clinic, and although we are not open 24/7, we are a consistent team. This means you will always see the same faces. We are very happy that we earned your trust. We can not emphasize enough the importance of identifying a clinic that you are comfortable with. Thanks again for taking the time to review us!

Response from the owner2 years ago

Outstanding in medical practice, follow up - the service I have received from the Good Practice is absolutely outstanding.

Gayle Borrel - 2 years ago - Review Provided by Google Maps

Dear Gayle. Very nice to read your review. We are glad that we got to know you and your husband. We will continue to do our best to make your stay in Jakarta as healthy as possible!

Response from the owner2 years ago

Great service and assistance. We are english tourists and this was no issue at all and the doctor communicated extremely well. Conversation via wattsapp was also excellent. They was able to assist us to a telephone call and then send us required antibiotics via a gojeck driver which worked perfectly and was a very smooth process. Pricing was very reasonable too. Cannot fault this medical practice.... (Show more)

Jack Doolin - 2 years ago - Review Provided by Google Maps

Dear Mr Doolin. Thank you very much for your wonderful review. We are glad that we were able to help you albeit from a distance. Do not hesitate to reach out to us when you have any questions. We wish you a pleasant stay in Jakarta and a safe journey back home.

Response from the owner2 years ago

I have visited several times Good Practice clinic for COVID tests but this time it was for a more serious allergic reaction. The doctors, nurses and supporting staff were all friendly, caring, committed, skilled, and above all reassuring me. Each step of the treatment I received was thoroughly explained and detailed to me in perfect English (and even French). They kept me in observation for several hours just to make sure there won't be any complications. I would highly recommend everyone sick to go to that clinic. The tariff are very moderate and their Premium Membership program is a must for expatriates and everyone else. It gives an additional reassurance. A big thank you to the whole staff.... (Show more)

Thierry Mahieux - 2 years ago - Review Provided by Google Maps

Dear Mr Mahieux, dear Thierry. Thank you very much for your excellent review. It means a lot to us. We have always tried our best to look after you. It was good to see that you made the right progress. We really appreciate your recommendation to others. Our Good Practice clinic relies on good personal recommendations. Again thank you very much.

Response from the owner2 years ago

Amazingly friendly and competent staff. Waiting time was not even 10 minutes. Director even introduced himself to me - I felt very welcome and well taken care of. What's even better for expats without Indo numbers: They can communicate via WhatsApp and Email as well. I agree with all the good reviews, and will come back here for anything now. Thank you, Good Practice!... (Show more)

Chestine Tapiwa - 2 years ago - Review Provided by Google Maps

Dear Chestine. Thank you for visiting us. We are very pleased with your kind words. It was also interesting to learn that you study in the Netherlands. It was good to have met you at our clinic. Thank you.

Response from the owner2 years ago

Have been using Good Practice as my GP for the past 5 years and they have been great. Very fast response, caring team. I highly recommend them.

Gemma Grennan - 2 years ago - Review Provided by Google Maps

Dear Gemma. It was our pleasure to look after you. We can not emphasize enough that it is very important for everyone to identify a reliable family physician in Jakarta. Thanks again for your nice words.

Response from the owner2 years ago

I had the most wonderful experience at Good Practice Clinic. From calling in the morning for an appointment to being greeted by the director of the clinic at the front desk and being examined by Dr. Karina, I have felt so incredibly comfortable and safe. The examining nurse was beyond lovely and so was the front desk staff. Dr. Karina was so patient with all of my questions and explained everything to me really well. She didn’t push any medication onto me and neither did the staff at the in-clinic-pharmacy. While I hope to stay healthy and not have to come back, I would recommend this clinic to anyone that needs English speaking staff. The consultation is super affordable and they will give you an estimate over the phone.... (Show more)

Julia Nguyen - 2 years ago - Review Provided by Google Maps

Dear Julia. Thank you very much for your good review. We are glad that you were satisfied with your experience with our Good Practice clinic. Great to know that you were happy with your consultation with us.

Response from the owner2 years ago

I recently had the pleasure of visiting the Good Practice health clinic that truly impressed me with its professionalism and commitment to providing high-quality health care. One of the standout features of this clinic is its professionalism. The entire staff (from the director, drs, and support staff) were not only highly skilled and knowledgeable in their respective fields, but they also conducted themselves with utmost professionalism and courtesy. They treated me with respect, took the time to listen to my concerns, and ensured that I felt comfortable throughout my entire visit. In addition to their professionalism, I was pleased to find that the clinic catered to English-speaking individuals. As someone who is not fluent in the local language (especially when it comes to healthcare), this was a huge relief. The staff members are fluent in English and are able to communicate effectively, making the entire process much smoother and easier. It was a relief to be able to fully understand the information provided and ask any questions I had without language barriers hindering the communication or relying on a translator. The Good Practice clinic also excelled in maintaining high quality standards. The facility was impeccably clean and well-maintained, creating a welcoming and hygienic environment. Furthermore, the range of services offered by this clinic was impressive and complete. Whether it was routine check-ups, preventive screenings, vaccines, or specialized treatments, they have a comprehensive offering to cater to various healthcare needs. This made it convenient for me to address multiple concerns in one place, saving me time and effort and most importantly stress. Overall, my experience at the Good Practice health clinic was outstanding. The professionalism, high quality standards, and English-speaking staff members made a significant difference in ensuring a positive and comfortable visit. I would highly recommend this clinic to anyone in search of reliable and top-notch healthcare services. Whether you are a local resident or an English-speaking visitor, the Good Practice clinic will go above and beyond to provide you with the care you need and deserve.... (Show more)

Philip Stavropoulos - 2 years ago - Review Provided by Google Maps

Dear Philip, thank you for this extensive review. We really appreciate your effort and time to review us. We are are pleased that you liked our services. We will continue to do our best to assist you. Communication and consultation skills are essential to come to a diagnosis. We hope you will use us as a first port of call. Using common sense combined with evidence based medicine is usually the best approach. Thanks again for all your nice words.

Response from the owner2 years ago
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Address: Jl. Bangka Raya No. 106 B, South Jakarta, Jakarta, 12720Indonesia
Marker
Leaflet QanoMed
Mr Steven Graaff
Chief Executive
Mr Steven Graaff

He also passed his Membership exam of the Royal College of General Practitioners in the United Kingdom. He has worked for 6 years in Primary Care in the UK and several years in the Netherlands before joining a major International assistance company in Jakarta. He is passionate about primary care.

Mrs Asri Tio Ronauly
General Practitioner
Mrs Asri Tio Ronauly

She is a medical graduate from Atma Jaya University, a top private University in Jakarta.