Element 5 Spa

My new haircut looks great. Joseph was very meticulous. It was so relaxing! I will definitely be going back.

Went for a standard massage, and felt very relaxed afterwards. Was offered yummy tea and warm towel while waiting.

I didn't expect to receive such amazing treatment! I was so relaxed and felt so good the whole time. The price was right! I cannot remember the name of the man who did my hair but he did an amazing job. I felt like a million bucks!

What a great place. When you go in the staff is friendly, they offer to hang your things up. I’ve been going to many salons over the years and this place was just beautiful, clean, relaxing. The staff go above and beyond for there customers! Many amazing workers. Craig is the one who styled and coloured my hair he was able to get pink/orange out of my hair and into a beautiful balayage. He was amazing right from the start, smile on his face very enthusiastic, kind personality. I was in for about 5 hours and I was even offered a cup of tea. I will be back thank you so much!! 10/10... (Show more)

I would give zero stars If I could . I am changing my review to reflect my 2nd experience here as it was not the same as the first and not pleasant. This time I called in I asked if Mackenzie will be working they let me know that she has left the salon and gone elsewhere :( , I was disappointed but they had someone else just as good the receptionist says so I booked the appointment. Upon going I was in waiting room for or half an hour waiting and then the man that took me into the salon seemed like he didn't know what he was going to do with my hair , the man behind him had to instruct him that she wants all blonde and all I was getting was a full set of Foils and the last time I was there I got a full head of foils , colour and a haircut and was a great price this time for less of a service that I was getting they were charging me $100 more almost $400 to just to get foils 😳,WOW so I walked out and won't ever be returning. Horrible Service this time very different than last. I do not recommend this salon plus I still had to pay for parking when I got no service. Horrible!!... (Show more)

Had a lovely experience getting my hair trimmed & peeks of blue put in for a pop of colour done by Mikaila

Element 5 spa was not what I expected, the atmosphere when my daughter and I arrived was nice but as the appointment went on ( we got our nails done) all we could hear was a bunch of ladies laughing and yelling, now this isn’t a bad thing but, when you come to relax it takes you out of the moment. Nails tuned out nice, mine chipped before a week, they advised I could come back in for free to get a fix if it was before a week.... (Show more)

Andrea is amazing!!! She was so kind, and very knowledgeable on the skincare products best suited for me. The facial was amazing!!! the rest of the staff is also very kind!

I'm doing waxing for years, and I tried different service providers in Saint John. And today Amanda completely exceeded my expectations, she is the best! Absolutely wonderful service, great atmosphere, very nice people. Highly recommended. I can not think now of going anywhere else for this type of service. P.s. I love having a shower there before the waxing. You can ask for sleepers if you forgot yours. Bathrobe if needed, towels - all for you.... (Show more)

I am highly impressed and satisfied with the services provided at the Element5 Spa and Salon. Nicole and Rebacca are really good at their work. But there front counter staff needs to make sure if someone is not available doesn't book the appointment. I have waited 30 mins there. They moved my appointment from 4:30pm to 5pm without informing me. Earlier I gave 5⭐️ but now I am giving 3⭐️.... (Show more)

Julia did my manicure and she was wonderful. She did a fabulous job on my nails. The staff took a large party of us for my sister's wedding and we all had a great experience. Would recommend !

FYI - expensive. I had 1.5 hr of services for express mani-express pedi for $110 + only 15% tip (after I heard the total.) I chose nail polish over massage for pedi with regular nail polish on toes, jell polish on fingernails. No extras. (A cup of tea.) No prices listed in visible sight. Total with tip & taxes = $145.... (Show more)

My friend and I had a fabulous experience-mani-pedis . Katrina and Andrea were so professional and friendly . They went the extra mile to make our treatments special and we left feeling rejuvenated and so relaxed.

Needed a last minute appointment and was blessed to be looked after by Andrea White!! She was so quick and professional. I highly recommend Andrea White for all your waxing needs!

Went here to get my hair cut and eyebrows done. The eyebrows were amazingly done, the lady was awesome and very patient with me as I have autism and eyebrow waxing can be overstimulating! 10/10 experience for the eyebrows. The haircut was poor. No shade towards my hairstylist; she was very friendly, kind and whatnot however she did not give me anything close to the haircut I asked for. I was going in for a shorter wolf cut, I received a borderline bowl cut that just barely went over my ears; the most upsetting part was that I had offered to keep the image up for reference and I had spoken about how in my culture (indigenous) large sums of hair chopped off was a huge deal. I wanted about 2 inches off but received more than 10 inches removed; to add onto that I had discussed that I was legally blind without my glasses and could not see without them on, and as everyone knows; you remove your glasses when your hair is being cut. Now this isn’t the worse part. Upon calling them back and complaining to see what could be done for me they told me I’d get a call back from the manager; I never received a call back. AVOID THIS PLACE FOR HAIRCUTS!! I had to go ahead and frantically spend 200$ on extensions, and pay another hair dresser to fix my hair and give me the haircut I deserved. I urge you to go elsewhere for hair; please! Ps- I paid 60$ +tax to go home and cry my eyes out over my hair and then over 200$ to get it fixed... (Show more)

Oh my, my service provider @faithramsey took the best care of me, she was kind, professional and empowering. Thank-you ♥️I prebooked my next appointment!