Clínica Hospital Santa Catalina

Terrible customer service. They rush to get paid. For everything else they are super slow and informal, without any obvious work flow, zero communication between departments. They charge very expensive for everything like a Private Hospital, but they offer the level of service of a government clinic.... (Show more)

TERRIBLE SERVICE in pharmacy. I have been waiting for more than an hour now for a shipment of Alkaseltzer to be processed for an Express service for an older adult, since I am too far away to take it myself. I paid it in advance and they don't send it 😡 …

The person who answers the phone at the pharmacy does not know the difference between the letter A and B when it comes to hepatitis vaccines.

Great place to get a covid test for international travel. Modestly priced and expedited services. Everyone there was very nice as well. Thank you!

In this place they treated me like a human being, I had an incredibly strong respiratory crisis, I underwent the respective tests and they gave me said treatment. Today I woke up completely new, without pain, without tightness in the chest and without congestion, they helped me with the infection I had. The Doctors, Morales and Ospina, treated me with too much empathy even though I was dying of nerves and even my companion was treated too well. The nurses who treated me gave me care that I didn't even feel when they took my blood, put the IV in, and were even aware that some treatments cause uncomfortable side effects. Their patience was phenomenal. Any private clinic has its cost, perhaps at that time I was lucky that I had the money, but I don't regret anything, it was an incredible deal. Thank you very much, I didn't know what to do to cure me and in one night they did everything possible!... (Show more)

Good afternoon, today I would like to tell the story of my sister. One day she began to feel bad with half of her body asleep, with headaches and it got to a point where she was only sleeping and convulsing all the time. My parents took her to different public hospitals all the time, they paid different doctors and they all gave the same treatment and the same result (anxiety and depression). Until on the fifth day they took her to this clinic, apart from offering excellent service from each of the staff who attended from the call, to the reception and the doctor; They gave us a result more in line with what I actually had. If it had not been for this doctor from the clinic who accompanied and helped my mother at all times, we would not be telling this story in a happy way. My sister had a thrombosis in the venous sinus where she had a stroke and thanks to the stubbornness of my parents and the referral made by the doctor at this clinic and all the help they were given there, my sister is in good health. .... (Show more)

Very bad experiences with the emergency doctors, last Saturday I went with a friend to have her cooked and the doctor didn't even bother to check her, when the bleeding arrived it had stopped but the doctor did something that caused her to bleed a lot again and then They charged me an extra antiquagulant. The attention at the reception was also terrible from the second girl who was there, for what they charge there should be better attention... (Show more)

My daughter went for a 4D ultrasound on April 24, when she was 15 weeks old, the doctor in charge told her that she was leaving it for 3 weeks, to come back because it couldn't be seen, and yesterday, May 18, it was, and the doctor She did the ultrasound but did not give her the images, and now they are demanding the images because she did not copy them on the CD and she says that it was a favor that she did for my daughter, yes it was free, as if what she paid was not It was worth it, and he also said that it doesn't matter if I complain to the administration, I sent an email to Mrs. Grace Monge, and I'm still waiting for the response.... (Show more)

Too much informality, for what they charge and that they have such terrible customer service and terrible systems. How is it possible that twice I arrived for an appointment and at no time did they have the decency to apologize or to notify that the doctor in charge had not arrived or that they scheduled me with the wrong doctor. It is something incredible and the worst thing, waiting for the General Manager to be able to make a complaint and for him not to appear. You guys are a joke. How dare they lie to customers so much? How they profit and play with health!... (Show more)

Twice I have had the opportunity to take my daughter. And I really felt cheated. They charge and not one knows what they put in. Doctors not at all kind and a little negligent. I hope the emergency service improves.

Terrible service from the laboratory, harassment from car guards, they take too long to respond to simple queries.