Wellness and Beauty Salon - Rotterdam Overschie

Netherlands - Rotterdam
3.9 52 reviews

About Wellness and Beauty Salon - Rotterdam Overschie For more information about Wellness and Beauty Salon - Rotterdam Overschie in Rotterdam please contact the clinic.

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Service - Visit Price
Liposuction
3.9 (52 reviews)
4.4 
Staff
3.5 
Punctuality
2.0 
Communication
5.0 
Competence

  • all
  • totally competent (2)
  • high tech (2)
  • right on time (1)
  • bad behavior (1)
  • nice staff (4)
  • bad communication (1)
  • wasted my time (1)

Wellness and Beauty Salon - Rotterdam Overschie Reviews

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The lady can provide good massage. Everything about Massage was good experience! But in the beginning I was judged by her with words about our people from the Northern side of China. Also want to lecturing me for how I have to give a review to some one! I agree that every person can have their opinion. But you should never deeply in discuss with your customers! For massage I love recommend her. But aggessivities for discussion with costumers I hope will do not come back again! Because I come here for massage not for being lectured! Without her aggessivities with discussion I really want to give 5 stars! This woman is really dangerous, she also easily give her opinion about politics. The masseuse was very good, but her attitude when she started talking was too cleft! She also said why Northeastern people are so bad! If your employees speak directly, I think they can pretend. I am a customer who goes to your store to enjoy massage because I am tired, not to be educated! So instead of feeling like I was using my money to enjoy, I was feeling like I was being pissed off! No matter how good the massage was, the masseuse's aggressive behavior also affected my mood. I don’t mean to give you this bad review sincerely! She really should reflect on herself! ! ! ! I just need to be educated. The place I should be is school, not your massage parlor! Calling yourself a technician doesn't even make you a human being. And he casually talks politics with customers. I really don’t know how the boss could make such a dangerous person an employee.... (Show more)

Song Wang - a year ago - Review Provided by Google Maps

I'm sorry to hear that you had an unhappy experience with our masseuse. First of all, appreciate for your likeness of the massage. But for the main topic, I would like to know more about what happened and how did you feel. From how much I know about our colleagues, they're not like someone who would give hateful speeches, or bad attitudes to our customers. There might be a misunderstanding or a word misusing and triggered you. Do you mind to send us a private message with your visiting date and more info? We are sorry that you were not satisfied with your last experience at our store, and thank you for your recognition of our massage. But I believe there is some misunderstanding in this? It is absolutely impossible for our colleagues to make discriminatory comments or treat customers in a bad manner. I hope you can DM us so we can find out what's going on. If it is true, we will definitely focus on education and training.

Response from the owner2 years ago

Mess! It's amazing that they still exist.

Jeanine B - a year ago - Review Provided by Google Maps

Had a good foot massage. The right bottlenecks were pressed. Worth repeating

Rakesh “Mysterie Guest” - a year ago - Review Provided by Google Maps

Very welcoming, took her time with the massage and made me feel comfortable. If you are in Rotterdam I would highly recommend! Great company and also gave me support in how to help my injury get better! Will be back

Yaseer Hossain - a year ago - Review Provided by Google Maps

Foot massage of 60 minutes and pedicure of 30 minutes. If the next customer (or should I say patient?) comes in when my pedicure treatment is just starting, I'm done after 1 hour and 7 minutes (!). I pay €88 for 1.5 hours. During that 7 minute pedicure both cuticles were bleeding, to cover that up the masseuse just put on my socks herself - she never does otherwise! Furthermore, I mainly had pain and felt it for days afterwards. But I did not mention this to her, and still paid the €88. This is also a review for myself so... UPDATE: in response to salon response I have been coming here for years, and always with complete satisfaction! Since there has been a significant turnover in masseuses, I have indeed had several (very) bad experiences. But why I came back anyway: because I a) always give everyone a second chance and b) with the high turnover, I also hoped that new masseuses could raise the quality again. But don't be afraid: after another chance and then another, which was even worse if possible, you will not see me again! Strange comment from your side too: you don't respond to my criticism at all, only trying to dismiss me as a customer... amateurs! Finally: I only have 1 account and posted a review once before, not with 1 star, but with 2 stars. So your suggestive accusation is still missing!... (Show more)

Jos Meester - 2 years ago - Review Provided by Google Maps

I do recognize your id.. left 2 one-star reviews with two accounts over a year ago because your calling was not answered and the communication via the phone call wasn’t so smooth.. now you adjusted this no-text review (which is one of tho two reviews over a year ago). When you already left 2 one-start reviews to us and didn’t like our service so badly, why coming again?

Response from the owner2 years ago

Professional massage

Ayten Karsli - 2 years ago - Review Provided by Google Maps

Nice massages at a reasonable price.

Dalida MacDonald - 2 years ago - Review Provided by Google Maps

Bad experience. Booked a half hour head massage. The lady hurt me and was in a hurry. No experience with massaging at all, just scratching my scalp. I asked if it could be quieter, but that was not answered. Definitely not recommended!

Urmila Baidjnath Misier - Sitaram - 2 years ago - Review Provided by Google Maps

Wonderful massage without too much fuss. Always available quickly. Employees are friendly and know exactly where the buttons are. We keep coming back even though we live on the other side of town.

Ayse Keskin - 2 years ago - Review Provided by Google Maps

Had a wonderful pedicure, thank you!

Marcel van der Bend - 2 years ago - Review Provided by Google Maps

We are happy that you enjoyed the service

Response from the owner2 years ago

The best massage

Lin Elisa - 2 years ago - Review Provided by Google Maps

Different price communicated than at checkout (€20 difference), tools are not cleaned after use so fear the worst. Old gel polish is completely filed away and your own nail is also filed away. It was said that it could be done better with cotton wool and foil, but that was absolutely not possible. Judge for yourself the result 🤷🏻‍♀️ (the big toe in the photo was redone once because there were all small dots in it. This is the improved version) With pedicure it cost €47. Now looking for one that can fix this.... (Show more)

Liesbeth Lindeboom - 2 years ago - Review Provided by Google Maps

Hi Liesbeth! We’re sorry that you didn’t satisfied. But the prices were already clearly told beforehand, €22 for the pedicure and €25 for the gel nagellak. All our tools will be sterilized after each use, which we can guarantee. As for the removal, there’re different ways and combinations to do it. We tried to use the best way for your nails considering the condition. Hope this would explain you.

Response from the owner3 years ago

Excellent full body massage! Very professional. Underwear mandatory. No “happy ending” but I was very happy at the end!

Slim ALOUI - 2 years ago - Review Provided by Google Maps

Had a great 1.5 hour foot massage with pedicure. They know the right pressure points, this doesn't happen everywhere. Worth repeating

Rakesh Ramdien - 2 years ago - Review Provided by Google Maps

Used to be better: the new ladies speak no Dutch and hardly any English. During my last 3 visits (!) I did not receive the massage I had requested by telephone (5 times)... All due to poor English! Massages themselves are OK, and the place looks neat and clean!

Jos Meester - 3 years ago - Review Provided by Google Maps

Okay

Hadi khafaji - 3 years ago - Review Provided by Google Maps

Very experienced and neat. Top and recommended

Andy N - 3 years ago - Review Provided by Google Maps

Good firm massage, they know what they are doing.

Jolleke A - 3 years ago - Review Provided by Google Maps

Had a very bad massage. Even hurt me. I had to ask a few times to turn it down, but the lady just laughed. I don't think she knew anything about it and just did whatever. In any case, I will never come here again so I certainly wouldn't recommend it.

Meghedi Hakoobian - 3 years ago - Review Provided by Google Maps

Hi Meghedi! We’re sorry that you didn’t like the massage. Here we use our massage to help customers to telex their body and solve their muscle problems, and sometimes it would hurt if the customer is not so used to having massage. There might be a chance that our masseuse didn’t hear you very well, and we will definitely improve it to listen better to our customers. Sorry again for your bad experience.

Response from the owner3 years ago

Very nice massage shop, received a nice welcome. And the price is also very reasonable. Definitely recommended for next time

Thijs Jongkees - 4 years ago - Review Provided by Google Maps
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Address: Abtsweg 52, Rotterdam, 3042GDNetherlands
Marker
Leaflet QanoMed