Towngate Private Dental Care

United Kingdom - Lancashire
5.0 60 reviews

About Towngate Private Dental Care Family oriented dentistry for patients of all ages is offered by the friendly and professional team at this clinic located at Leyland in Lancashire. The team strives to create an environment where patients feel at ease from the first visit and enjoy a pleasant dental experience. Adult patients are treated on a private basis and children on the NHS are treated at the clinic. Services include examinatio... (Show more)

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Towngate Private Dental Care Reviews

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I grew up with the same dentist who looked after me for 48 years. Unfortunately, due to ill health, he had to retire. I have to say I am a big softy when it comes to visiting the dentist, it is a fear I just cant overcome. after trying several dentist, I couldn't find one that offered the same level of care and professionalism that my old dentist gave me. Then I came across Towngate Dental Practice. I cant speak highly enough about this place. From the moment you enter, the friendly staff are so welcoming and that alone puts you at ease. Then the dentist themselves are so professional in every aspect and almost make a big softies experience very pleasurable. I didn't think I would find a dentist that could replace my old one but I have. Thank you.... (Show more)

Dean Barnard - a year ago - Review Provided by Google Maps

Dean, from the moment you walk through our doors, you're not just a patient; we believe you deserve compassionate and empathetic care. Our team is dedicated to creating an environment where you feel heard, understood, and supported throughout your dental journey - so its wonderful to hear that's exactly what you experienced in our practice and we really appreciate you sharing this with others - as a small independent business these can really help us grow - so thank you. Kind Regards, the Team at Towngate Dental.

Response from the ownera year ago

Always dreaded going to the dentist. I used to feel sick and so anxious . Ben made me feel comfortable and relaxed from the beginning . He explains everything before starting any treatment and constantly updates you . It's a very relaxed atmosphere during appointments( and believe me I never ever thought I'd say that ). Ben and his team are professional and very caring. Deborah Short... (Show more)

Deborah Short - a year ago - Review Provided by Google Maps

Deborah, we believe that our patients are deserving of compassionate and empathetic care and our team is dedicated to creating an environment where you feel heard, understood, and supported throughout your dental journey. Its wonderful to hear that we have been able to relieve your anxieties regarding dental treatment, and that Ben and the team took such good care of you. We appreciate you sharing your experience with others as it may help people who are nervous of the dentist when choosing a practice. Kind Regards, the Team at Towngate Dental.

Response from the ownera year ago

I was told by my previous dentist my composite veneers were failing and needed replacing but they have been restored beautifully by Dr Trill and are now going to last a few more years . Thanks very much Towngate Dental Practice for your excellent service .

Rachel McVey - a year ago - Review Provided by Google Maps

Rachel thank you for putting your trust in our practice to restore your smile and confidence! We are so pleased that you have been happy with the treatment and service and that you have shared that experience with others! We are proud to be able to help you smile again! Kind Regards, Mr Trill and the Team at Towngate Dental.

Response from the ownera year ago

Review specifically for a Root Canal treatment with Will & Bethany. (Private Paitent) I was, really, not looking forward to the dentist, especially given the horror stories I've heard about root canal treatment. But I attended nonetheless, mainly because my partner and my Mum said I had to! To my surprise, Will and Bethany were able to complete my treatment with such effectiveness that, I was, in the space of only a few hours, back at work delivering a 2 hour, oral, presentation, with not much more than a dull ache. Will is clearly a very skilled pair of hands and I consider him to be a highly knowledgeable Dentist, accompanied by the very attentive, and compassionate, Bethany they make a fantastic team. To anyone nervous about a root canal, you'll be fine with Will and Bethany. And to Will and Bethany, thank you very much.... (Show more)

Philip Cowburn - a year ago - Review Provided by Google Maps

Philip we really appreciate your amazing review THANK YOU!! A lot of people - like you - dread root canal treatment and would rather be anywhere but sat in our chair having it done! However, you sharing your experience helps other people realise that its not as bad as the horror stories, and that your comfort and care is our priority throughout the procedure. Will and Bethany are delighted that you gave them such fabulous recognition, so thank you very much. Kind Regards, Will, Bethany, and the whole team at Towngate Dental

Response from the ownera year ago

I got recommended Towngate Dental Practice through a friend as she told me it was absolutely the best place to be seen for cosmetic work. From the day I walked in to the day I finished the treatment from everyone that works at this dental practice was brilliant. Dr. Taylor did wonders with my teeth and they now look amazing and I couldn’t have asked for anything better. I’ve gone from not being confident with my smile and teeth to being very confident. She has done an amazing job and she made it all seem very easy and it was pain free and I got exactly what I asked for... (Show more)

Paul Wilkinson - a year ago - Review Provided by Google Maps

Hi Paul, thank you for choosing us as the practice to help create your perfect smile - and to your friend for making that recommendation! We are so proud to help you smile with confidence and that the treatment process was easy and straight forward for you! Thank you so much for sharing your experience - as you know first hand the power of recommendation! Kind Regards, The Team at Towngate Dental.

Response from the ownera year ago

Having been at this practice for many years I have always found the experience to be very positive. The reception staff are very friendly, polite and efficient. The Dentists and Hygienists are very professional and they explain clearly the treatment required and the plan. Overall an excellent practice!... (Show more)

John Harper - a year ago - Review Provided by Google Maps

John, thank you so much for taking the time to review us, and for sharing your experience at our practice with others. We thank you for your loyalty over the years - it is our pleasure to welcome you in a friendly and professional manner, and we believe that you deserve honest, open and informative treatment. We look forward to seeing you at your next appointment! Kind Regards, the Team at Towngate Dental

Response from the ownera year ago

I cannot recommend Towngate Dental Practice highly enough. Booking an appointment and contact with the practice has been seamless. I had a new patient appointment today with Dr Ben Trill and he was excellent. Very professional, friendly and welcoming. He went through everything in detail and I felt very reassured. Very happy with every aspect of the service.... (Show more)

Brea Carney-Jones - a year ago - Review Provided by Google Maps

Hello Brea, thank you so much for leaving this fantastic review and sharing your recent visit at our practice as a new patient. We are delighted to hear that you were happy with the care you received from Mr Trill and that you had an overall excellent experience. We hope to see you again! Kind Regards, the team at Towngate Dental Practice.

Response from the ownera year ago

Had to book an emergency appointment recently due to severe pain and i really wish I had booked in sooner. All the staff were amazing, kind, reassuring and professional. They could see how much pain I was in and managed to squeeze an extraction in for me which was seamless, painless and so quick. The relief was instant, and there was no pain afterwards either which I couldn’t believe! Was in shock! Massive thank you to all the staff, you are brilliant! Xxx... (Show more)

Lucy Partington - a year ago - Review Provided by Google Maps

From the moment you walk through our doors, you're not just a patient; you're someone deserving of compassionate and empathetic care. Our team is dedicated to creating an environment where you feel heard, understood, and supported throughout your dental journey. We are proud that you have entrusted us with your dental care and that we can deliver seamless and painless treatment for you, in a friendly and professional manner. We really appreciate you sharing your experience with others Lucy, so a very big Thank You! Kind Regards, the Team at Towngate Dental .

Response from the ownera year ago

I have been a patient at this practice since being a child and I now travel from Oxford for check-ups and treatment and would not want to be treated anywhere else. I recently had my first ever filling done by Dr Ben Trill who was fantastic. The equipment and technology that they use for procedures is amazing. All the staff here are very professional, welcoming and friendly and are a credit to the practice. The attention to detail and the perfectionism of the dentists is commendable, thank you for taking such good care of my teeth!... (Show more)

Chloe Seddon - a year ago - Review Provided by Google Maps

Hi Chloe - firstly thank you so much for travelling across the country to visit us!!! Secondly thank you for leaving this review and sharing your positive experiences at our practice with other people. We really appreciate your feedback and your loyalty to the practice - we are proud to offer the high levels of care and attention that you have mentioned, and we hope to continue to do so! Kind Regards, the Team at Towngate Dental Practice.

Response from the owner2 years ago

Very impressed with this Dental Practice. Professional,Polite, Friendly, Caring,Considerate and everyone of the staff I met on my first visit went over and above the their call of duty to make me feel comfortable and put me at ease. Absolutely nothing was to much trouble. I was exceedingly impressed. Thank you to everyone.... (Show more)

Anne Bancroft - a year ago - Review Provided by Google Maps

Thank you Anne for choosing us as your dental practice, your decision to trust us with your oral health is an honor. Dental care is not just about treatments and procedures; it's about acknowledging and understanding the emotions that come with it. We recognise that visiting the dentist can be an emotional experience, and we are here to provide a supportive and comforting space for you. We really appreciate you sharing your experience at our practice with others, as your comments may help other people make a decision when choosing a dental practice. Kind Regards, the Team at Towngate Dental Practice.

Response from the ownera year ago

A truly amazing team! I’ve been a patient for years and since Dr Taylor took over the practice it’s beautiful and state of the art. The team have gone from strength to strength, they are warm and welcoming from the moment you step through the door. I’ve wanted to get my teeth straightened for so long and after researching many different dentists and methods, I was always drawn back to Dr Taylor. She is fantastic; so calm and caring and her work is brilliant maybe even borderline magic (their instagram is proof). Dr Taylor and Jessica explained the treatment process and answered all my daft questions in person and by email. I started in Jan23 and have recently finished; Dr Taylor and Lilly were the dream team and have made my smile perfect and so natural!! Thank you all <3... (Show more)

Laura Kerr - a year ago - Review Provided by Google Maps

Laura thank you so much for taking the time to leave this wonderful review, and for recognising the hard work our team put into bringing you excellent customer service and high standards of dental treatment. We love that you have noticed positive changes at the practice over the years, and we thank you for sharing that with others! Our team is dedicated to creating an environment where you feel heard, understood, and supported throughout your dental journey. We also love that you are happy with your new perfect smile! Kind Regards, the Team at Towngate Dental Practice.

Response from the ownera year ago

I have recently joined Towngate Dental as my partner started going to get her braces. She always said how lovely they were and how she felt more than just a number. I decided to join myself and I am so happy I did. It is honestly such a professional clinic. The rooms, equipment everything seems to be state of the art and you are made to feel so comfortable and looked after. From the reception greeting to the consult you are taken care of every step of the way. I’ve been to see Dr Trill and Dental Nurse Hannah for my initial consult and they were fabulous. The Hygienist Dr Katie and nurse Bethany were absolutely wonderful, very professional and gave me a wealth of knowledge and advice for all my dental requirements. I would definitely recommend this dental practice to anyone and everyone!!... (Show more)

Leeroy Van der westhuizen - a year ago - Review Provided by Google Maps

Hello Leeroy, and thank you very much for leaving such a detailed and positive review. Its great to hear that you had such a good experience with us and that the team have been attentive to your needs, and that our dental therapist Mrs Kate Crompton gave you all the information you need to be able to maintain your oral health at home. Your feedback is really appreciated - as is the fact that you would recommend us to others! We look forward to continuing your dental care! Kind Regards, the Team at Towngate Dental Practice.

Response from the owner2 years ago

I have been attending Towngate Dental Practice for a number of years. During my time there some changes have taken place, all very positive advancement to the practice. All the staff are friendly and extremely helpful. The dentists and hygienist staff are very professional and reassuring, making the trip to the dentist so much less stressful. I highly recommend this practice to anyone looking for a dentist, no matter how nervous you might be. They will definitely look after you.... (Show more)

Pat Richardson - a year ago - Review Provided by Google Maps

Thank you Pat for your wonderful review! Its great to hear that you are a longstanding patient and have seen positive changes over your time visiting us. We do always try to make our patients as comfortable as possible as we know a lot of people have anxieties about visiting the dentist and having treatment done, so we want to make it as pleasant as we can for you. Thank you for recommending us to others and sharing your experience. Kind Regards, the Team at Towngate Dental Practice.

Response from the ownera year ago

Best dental practice in Lancashire! All the staff at Towngate Dental Practice are so sweet and caring, and I’ve been so impressed with how helpful they are. I’ve had one appointment with the dentist and one with the hygienist, and both times I was made to feel super comfortable and had the process explained to me at every step. I’ve already recommended to 2 of my friends, and am booked in for further treatment in the New Year. Thank you to all of the staff!... (Show more)

Hannah Godden - a year ago - Review Provided by Google Maps

Hannah - Thank You for this fantastic review, we really do appreciate your feedback!! Our entire team are proud to bring you the level of care and attention you have received, and we are thrilled to hear that you have felt comfortable throughout. We find it really important to communicate clearly and effectively with you so that you fully understand your treatment and can continue with a good home care routine between appointments. We thank you for choosing us, and for recommending us to others! Kind Regards, the Team at Towngate Dental Practice.

Response from the ownera year ago

Highly Recommend. The best Dentist Practice 😊 My whole family is registred . Great Team, high quality , very patience, fully explained whole proxedures. …

Ewelina Halik - a year ago - Review Provided by Google Maps

Thank you Ewelina for your review - it is our pleasure to take care of you and your family, and we really appreciate your feedback about your experience with our team and your treatments. Kind Regards, the Team at Towngate Dental

Response from the ownera year ago

All the staff are exceptionally friendly and are there to help, and always keep the patients best interests in mind. Dentist visits can be uncomfortable for some, but these guys put you at ease the moment you walk through the door. I chose this dentist based on Google reviews, and I'm glad I did, their professionalism is clearly apparent.... (Show more)

Aidan Lewis - a year ago - Review Provided by Google Maps

Aiden thank you for reading our reviews and choosing us for your dental treatment - as you understand your comments will help others when selecting a dental practice. We are proud to bring our patients compassionate care, as we believe our patients are deserving of high standards of customer service and clinical treatment. Our team is dedicated to creating an environment where you feel heard, understood, and supported throughout your dental journey. We really appreciate this feedback Aiden, Thank You! The Team at Towngate Dental.

Response from the ownera year ago

I have been a patient here since I was born - nearly 30 years and while there has been a lot of changes in the last few years (namely the introduction and emphasis on the aesthetics of teeth) I feel the practice is still heading in the right direction. I was extremely anxious - even just for a checkup but now I feel a bit better every time I go I’ve been having problems with my wisdom tooth for a while and every time I’ve rung up I’ve been given an appointment either same day or next day. I rang up in tears today out of anxiety and the lady on the phone was comforting and got me an appointment with my own dentist within 24 hours to discuss the problem further. Every time I go in the ladies on reception ask me about my day and even remember who I am, what I do, where I’ve been on holiday, even if I’ve not been in for 9 months! Mandy the hygienist understands my anxiety and didn’t do anything I wasn’t comfortable with and gradually introduced me to more thorough cleanings which I actually enjoyed! I still have a long way to go with my dentist anxiety especially with a looming wisdom tooth problem but I am confident I’ll get good advice and reassurance from the practice... (Show more)

Charlotte Marsden - a year ago - Review Provided by Google Maps

Charlotte thank you so much for your loyalty to our practice over the years and for this wonderfully detailed review! In recent years, with a change of ownership, the practice has taken a different direction and its great that this has been noticed as a positive change. As you know with coming to our practice for many years - our staff are also very loyal and have been a here a long time and we love to be able to give that personal touch in remembering and recognising you, we hope that makes people feel more at ease and welcomed. We take pride in helping patients with dental anxiety, and will do whatever we can to make the treatment as comfortable as possible for you. We really do appreciate this feedback, and this may help others when they are choosing the right dental practice for them so a big Thank You to you! Kind Regards, the Team at Towngate Dental.

Response from the ownera year ago

I cannot recommend the Towngate Dental Practice highly enough. I have recently had the extraction of a very large tooth by Faye, who explained everything very clearly before the procedure, which was completely pain-free. In fact I didn't realise the tooth had been removed until Faye told me! Well Done Faye, you are a very skilled dentist indeed😊... (Show more)

Peter Taylor - a year ago - Review Provided by Google Maps

Thank you Peter for your review - and for sharing with others that a tooth extraction is nothing to worry about! We love to hear that you received such great communication and clinical care from Faye, and we thank you for recommending us to others Kind Regards, the Team at Towngate Dental

Response from the ownera year ago

Always a good experience at Towngate Dental. Everyone I have met there has been absolutely lovely, from the reception team to the dentists and the hygienists, and the support teams. Going to the dentist is never a particularly enjoyable experience but the Towngate team make you feel really comfortable and pain free!... (Show more)

Amy Jones - a year ago - Review Provided by Google Maps

Amy thank you so much for sharing your experience at our practice - its wonderful to hear that you were treated in such a way that made a visit to the dentist comfortable! Our staff take pride in bringing high levels of care and attention to our patients, and your comments really are appreciated. Kind Regards, the Team at Towngate Dental.

Response from the ownera year ago

Excellent service everytime. Easy to deal with. Everyone is very Professional and friendly. The only dentist I've ever been to that I'm not apprehensive before I go in!

Janet Etheridge - a year ago - Review Provided by Google Maps

Thank you for your fabulous review Janet! We understand that trust is the foundation of any meaningful relationship, and we are committed to earning yours. Open communication, transparency, and a genuine commitment to your well-being are the cornerstones of our practice, and it is fantastic that we have been able to build that relationship with you and relieve your anxieties about dental treatment. Kind Regards, the Team at Towngate Dental.

Response from the ownera year ago
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Address: 92 Towngate, Leyland, PR25 2LRUK
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