The Hair Growth Studio

United Kingdom - Manchester
4.8 69 reviews

About The Hair Growth Studio Established in 1989 to provide non surgical hair replacement services to men and women. We are at the forefront of the UK hair loss treatment industry, with a solid reputation spanning 30 years. We offer a complimentary hair check to assess your needs and suitability for treatment in a relaxed no obligation consultation. Please call or e-mail to book an appointment with

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4.8 (69 reviews)
5.0 
Staff
5.0 
Communication
5.0 
Competence

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  • well-communicated (1)
  • high tech (1)
  • nice staff (1)
  • totally competent (1)

The Hair Growth Studio Reviews

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Amazing people to look after you. Very professional and compassionate to every need. Have been in contact with this company for years and will continue to do so. Unbelievable results … life changing.

cheryl houston - a year ago - Review Provided by Google Maps

Thank you Cheryl, your glowing review is super appreciated . Lisa and Team xx

Response from the ownera year ago

Honestly, as someone who suffers with thinning hair, HGS has been a life saver!! The whole team is lovely and I’ve never had a bad experience. Everything is explained fully and there’s never any issues. The ladies are just incredible and they provide such a vital service for people like me!! Thank you Lisa and Team! ❤️❤️... (Show more)

Zoe Davies - a year ago - Review Provided by Google Maps

Thank Zoe always a pleasure to see you at your appointments . Your kind words are appreciated xx

Response from the ownera year ago

Absolutely 5 🌟 every time. I recently had a really nasty leg break just as I was due a maintenance appointment, they sent my stylist on a 120 mile round journey to have my appointment at home! Every visit since has been facilitated on the ground floor to assist with my temporary disability. Also been fantastic with flexibility of appointments. Not to mention taking 20 years off of my looks. Keep up the good work, you have an amazing team!... (Show more)

Colin Lawton - a year ago - Review Provided by Google Maps

Thank you so much Colin glad you’re now on the mend ! Your kind review is appreciated. Lisa & Team

Response from the ownera year ago

Lisa and her team are fantastic professionals giving great advice and help whenever needed. Would recommend highly to anyone interested in using there services.

David Harper - a year ago - Review Provided by Google Maps

Thank you Dave super appreciate your review . Lisa & Team x

Response from the ownera year ago

Fantastic place very perfessional used other places that were no where near as good recommended the staff are amazing and make you feel so welcome love my new hair

Michelle Green - a year ago - Review Provided by Google Maps

Thank you Michelle for your very kind words. Lisa & Team x

Response from the ownera year ago

I don’t usually leave reviews but I wanted to share my experiences of HGS so far. I came to HGS in April 2023, after 3 years with another system provider. From the very start the entire team have been compassionate and understanding of my needs. Whilst I was waiting for my new system to be hand made, they carefully maintained the older one, ensuring that I could go about my day to day life without any interruption. Hair loss is incredibly personal, and the steps they took to ensure my new system matched my own colour and highlights was amazing, the end product quality is natural and beautifully made. Their staff are always kind and the techniques they use are designed to ensure that your remaining hair is protected and well looked after. I’ve even seen some regrowth and improvement rather than a stagnation in growth that I’d experienced previously. Aside from all of this, when I needed to cancel an appointment very last minute close to Christmas due to household sickness, the team pulled together to ensure that they found time in before Christmas shut down to see me and secure my hair for the holiday. They didn’t have to do this and it really does show how they go above and beyond for their clients.... (Show more)

Andrea Matthews - a year ago - Review Provided by Google Maps

Thank you so much for taking the time to leave such a fabulous review. it is appreciated . Lisa & Team x

Response from the ownera year ago

Coming up to 3 years at H.G.S and wouldn't go anywhere else. The service you get from the team is second-to-none, really professional, chatty and even from the first appointment, never felt awkward. Feels like every single member of staff wants to be there and they're all excellent at what they do. Reminders for every session via text message, cannot fault the service at all. Shout out to Tina for always having a laugh during our appointments, always goes above board!... (Show more)

Jamie Shaw - a year ago - Review Provided by Google Maps

Thank you Jamie for taking the time to leave a review. Most appreciated . Lisa and team x

Response from the ownera year ago

What a bad experience and I had such high hopes after initial consult. Before I came today Lisa and I had a chat and she took offence because I asked a question about her pricing quite innocently in no way wanting to offend however she was quick to offend and I apologised because I was aware I wasn’t too well that day so assumed I might have unintentionally said wrong thing as obviously she was upset! . Lisa assured me she accepted my apology when I explained and apologised. Come today my first appointment I was immediately treated “passive aggressively” by Lisa and whenI asked what the problem was no explanation was forthcoming. I again assured her our chat was not intended to offend and thati thought she had accepted that. Nevertheless I was told bluntly she didn’t want “My type” and that I “didn’t fit” and then when I asked what she meant by that remark no explanation was given just she didn’t think I would “fit” ! I can only assume Lisa has her own problems that has made her lose sense of proportion because this was not the woman I met before! Just imagine if I was not white and someone said that to me you would be prosecuted? You just cannot talk to people that way unless they are threatening or violent or abusive all of which I most certainly was not and even ifI were you should maintain control if professional. The extra star from the minimum is because Michelle secured my topper but she seemed under impression Lisa didn’t mean what she said but unfortunately she most certainly did! Be warned if your face doesn’t fit you may not be given a service! UPDATE. I will be brief as enough nonsense has been stated. However I have NOT seen 6 previous companies but just two and yes I was given inferior products which I hardly think was my fault and to suggest I had seen six foot hair systems (some reviews from years ago may be fit normal hair cuts before my hair loss) was scraping the barrel somewhat on your part! I think you protested far too much about my enquiry about your legality??! I merely asked why if I am vat exempt and you state you accepted vat exemption, the price quoted (inclusive of vat) was not reduced? I felt this was a fair question and your ott reaction suggests I got a raw nerve of some sort but people will make of that what they will. I was NEVER rude to anyone I might have asked why I was being treated this way when you could have told me not to come in and why were you enjoying humiliating me, but I feel that to be a fair question under the circumstances! I stand by my review and can only say I have never in 66 years of life been treated so appallingly for asking a fair question the question is why did I cause such an extreme reaction??... (Show more)

Ros Morris - a year ago - Review Provided by Google Maps

ROS, Recollections of events may vary. Having attended your consultation appointment I felt deeply sorry for the predicament you found yourself in. Your hair system provided by one of the 6 company’s you previously used was in such a state I felt we had to do something for you. We kindly offered to provide you with a free stock hair system on awaiting a new order with ourselves to be placed at the fitting of your free hair. It soon became apparent after a phone call from you prior to your free hair appointment that you wanted to manipulate our offer sighting legal advice and that the price quoted for the hair you hadn’t yet purchased was in some way illegal. As we had promised you we would help you out with your unfortunate predicament the appointment went ahead against my better judgment. My decision to decline your order was a very difficult conversation to have and I feel this was delivered with professionalism and dignity in what was a confronting conversation with yourself. As a business we do have to consider not only how our team treats clients but how clients treat our valued staff, in 30 years of business we have never turned down an order or refused to take on a client. At the end of the appointment we fulfilled our promise. Looking at your previous google reviews on 6 hair establishments I can see you have yet to find a company you are happy with.

Response from the ownera year ago

I have been a customer of HGS for just over 2 years and I've nothing but good things to say about my experiences with Lisa and the team. From the start, I've felt at ease every time I've been in the salon. The system provided by HGS has given me so much confidence and I'd highly recommend them to anyone thinking of replacement!... (Show more)

Ben McCormick - a year ago - Review Provided by Google Maps

Thank you Ben for your lovely review and your much valued custom . Lisa & Team

Response from the ownera year ago

Very nice and kind place, the staff are very knowledgeable and passionate about their job. They always give the perfect hair style.

Omar Jalani - a year ago - Review Provided by Google Maps

Thank you Omar most appreciated. You look amazing!

Response from the ownera year ago

This hair solution is absolutely amazing this has made me feel so good in myself I would highly recommend hair growth studio xxx 10 out if 10

Alan Bentham - a year ago - Review Provided by Google Maps

Thank you Alan it’s a pleasure your kind words are appreciated x

Response from the ownera year ago

Lisa and the team have been fantastic from start to finish. They made me feel comfortable from the consultation to the fitting!! I can’t recommend the H.G.S to anybody enough. If you have been thinking about it but nervous to take the plunge, this is the place to go. You honestly won’t regret it. I feel fantastic, look younger and have a new spring in my step. Thank you Lisa and the H.G.S staff. You are all amazing!!... (Show more)

David Butterworth - a year ago - Review Provided by Google Maps

Much appreciated David thank you so much .

Response from the ownera year ago

Wasnt sure if this was for me but whent and had a consultation with lisa who is amazing really knows her stuff really put you at ease ,had the process done its absolutely amazing took years off me gave me so much confidence the team are 5 star its a pleasure to see them so helpful and profesional there service is just the best... (Show more)

Lee Walker - 2 years ago - Review Provided by Google Maps

Thank you Lee most appreciated and it’s been an absolute pleasure taking you through this journey!

Response from the ownera year ago

Having had a system with a previous company before I can genuinely say that the team at Hair Growth Studio are the best around. They are friendly, approachable and most of all experts at their craft. I am extremely happy with how my hair looks every time and do not plan to go anywhere else.

Simon Garry Buxton - 2 years ago - Review Provided by Google Maps

Thank you so much for sharing your experience… most appreciated. Lisa & Team x

Response from the owner2 years ago

I highly recommend the Hair Growth Studio. The staff are incredibly friendly, and they always do an outstanding job. I love how they take care of me and my hair. Five stars all the way!

Miguel Romao - 2 years ago - Review Provided by Google Maps

Thank you Miguel . It has been our pleasure.

Response from the owner2 years ago

We came in December for a free consultation with Lisa and it didn't take long to make up our minds that this clinic was the one we'd use. Fast forward to today, my husband had his hair fitted and cut by Debbie. He turned 30 earlier this month and the hair system has taken years off him. As soon as she had finished his shoulder relaxed and confidence just flowed from him. The hair system is undetectable and was styled so naturally. Thank you for a wonderful experience today.... (Show more)

Natalie - 2 years ago - Review Provided by Google Maps

Thank you so very much for your review, have to add that Adam looked amazing Regards lisa and team

Response from the owner6 years ago

I have been a customer at the Hair Growth Studio for over 7 years, so I thought it would be a good time to share my thoughts. From my first consultation with Lisa, to my regular visits, all I can say is that the experience has been 1st class. The ladies really know their stuff and their skills are top notch. My regular stylist is Caris, who is friendly, knowledgeable and at the end of each visit I walk out with a natural, well cut head of hair. If you are considering hair replacement, then I would say go for it. It will take years off you and boost your confidence no end. If you are looking at which studio to visit, then it’s got to be the Hair Growth Studio. Lisa and the team are welcoming, accommodating and provide really professional knowledgable service. Thank you to Lisa and the ladies. X... (Show more)

Dan Stoddard - 2 years ago - Review Provided by Google Maps

Thank you Dan . Most appreciated by the Team x

Response from the owner2 years ago

Been going for past 6 years I love it. Excellent staff with 5star service very happy with it

Frhat Salam - 2 years ago - Review Provided by Google Maps

thank you for the 5 stars ! and your very kind words .

Response from the owner2 years ago

HGS is a hidden gem. I've visited quite a few hair studios over the years and, unlike some international companies that receive a lot of coverage in the media, you don't feel pressured to make a snap decision. Instead you're encouraged to simply take your time to make the right decision at your own pace. Lisa and the team should receive more recognition for their Excellent customer service. I'm really pleased with my hair - Thanks to Debbie for her know-how. Thank you also to Janet for her subsequent post service care.... (Show more)

malcolm - 2 years ago - Review Provided by Google Maps

Thank you so very much for your kind words this is very much appreciated. Lisa & Team

Response from the owner2 years ago

Had an initial consultation and made an appointment to go ahead. The staff are lovely. It is very private all work done in your own cubicle and I am absolutely over the moon with the results. My friends can’t believe it’s a hair piece, it’s amazing and everyone says I look at least 10 years younger. To anyone thinking of having this done, don’t wait. Very professional service Would definitely recommend... (Show more)

Bill Moore - 2 years ago - Review Provided by Google Maps

Thank you so much Bill it has been a pleasure to do your hair and what a fantastic transformation!

Response from the owner2 years ago
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Address: 7 Cross Street Heywood, Manchester, OL10 1PRUK
Marker
Leaflet QanoMed
Mrs Lisa Wood
Consultant
Mrs Lisa Wood

She is a proprietor initially came from mainstream hairdressing. Then found her vocation, and feels privileged to have worked in the hair loss industry for over 21 years. Having vast previous hair experience gives a perfect incite into what would best suit the individual when making those vital hair style choices at the early consultation stage.