The Eye Care Centre

South Africa - Bedfordview
3.3 5 reviews

About The Eye Care Centre General and Family Practice Optometry Cornea and Contact Lenses Low Vision rehabilitation Ocular Disease Diagnosis Paediatric Vision Care Diabetic Eye Care In collaboration with reputable Ophthalmic Surgeons, Cataract and Refractive surgery assessments Vitreoretinal assessments Scan for Sight: Diagnostic Imaging

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3.3 (5 reviews)
5.0 
Staff
5.0 
Communication

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  • well-communicated (1)
  • nice staff (3)

The Eye Care Centre Reviews

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The practice does not truly specialise for paediatric screenings and consults. While we were in the waiting area (we were the only people waiting) my three year old son with a natural spark of curiosity had a lot to say and many questions to me. Dr Papaikonomou interrupted his consult with my daughter to send my wife out to the waiting area with a message to keep my son (3 years old) quiet. I understand that if my son (3 years old) was in any way failing to respect someone's privacy with his behaviour than the situation would have to be addressed. My son (3 years old) was not screaming in any way, just nurturing curiosity of a normal three year old. For me it is difficult to stump out this beautiful and amazing cognitive development of a child. We chose to leave and will definitely not return. Dr Papaikonomou we paid your bill and left.... (Show more)

Abdullah Mayet - 2 years ago - Review Provided by Google Maps

Dear Sir, Your review and concern/s are acknowledged and noted. As a registered practitioner I have to maintain the integrity of the consult/examination and it has to be respected as such without disruptions or interference for the concerned patient. A paediatric patient is easily distracted and as such the examination may be compromised. As you were not privy to the examination the context of your concerns needs to be considered. The waiting area is for awaiting patients only, although we allow families to attend for the comfort of our paediatric patients. As healthcare practitioners we do not practice for any reviews but for the patients benefit (adult or paediatric) and their visual wellbeing. Professional services were rendered and attended to accordingly for your daughter. Kind Regards

Response from the owner2 years ago

Great place very clean people friendly. Wonderful Opthomologist 👏 most professional and everything is sterile in operation rooms. Marvelous and comfortable place to relax if you are uccomping a patient. Needs more than 5 🌟 …

Carolyn Vorster - 3 years ago - Review Provided by Google Maps

He listened all my problems calmly that itself made me feel relief. He is experienced and treat me well. Examination was polite and friendly manner. he did not ask me to wear specs as my eyes were good

Muthukarthik Mari muthu - 6 years ago - Review Provided by Google Maps

Made an appointment with dr Papaikonomou, after waiting 45 minutes I still wasn't helped. Why make appointments if you can't even tell people your late ? There's lots of optometrists in the area, Rather go somewhere else.

Simon Gerber - 6 years ago - Review Provided by Google Maps

Although we try to keep to our scheduled appointments to the best of our ability patients may present with concerns that may require additional investigations and unfortunately emergency patients have to take precedence. We apologise for your wait and hope to be able to accommodate you in the future.

Response from the owner6 years ago

l had consultations for a corneal transplant- I am going for further consultations in a week. It was convenient for me to go to this clinic because it’s not far from where I stay. The staff were professional and efficient. I got good value for money and will go for another follow-up visit in a week. I tend to travel a lot, and the clinic was really accommodating as far as rescheduling appointments were concerned.... (Show more)

Anonymous - 7 years ago - Review Provided by WhatClinic
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Address: 23 First Avenue Edenvale, Edenvale, Johannesburg, Gauteng, 1610South Africa
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