Symonds Street Dental Centre

The Best Dentist in CBD area. I was over charged by another Dentist and decided to check Symonds Street Dental Center. The services of the team at the Symonds Street Dental Center was amazing. The dentist Karl Johnston was very knowledgeable and did a great job. Thank you and I will recommend his service to anyone looking for dentist in CBD.... (Show more)

Sorry but, if its possible to compare.. Karl Johnston is a Kung Fu master! maybe not in martial art but in Dentistry for sure! Never been disappointed by his skills and knowledge, always professional and friendly. One word - Recommend!

Great dentist, well priced and efficient. Andrew did a great job and had a good playlist too.

I've been seeing Dr Karl for over a year, and he's been superb. The receptionist is always really lovely, and Dr Karl is easy going, professional but compassionate, and knows what he is doing! Thank you so much Karl, I will be back and completely would recommend!

Great service, For 2 years I could not eat on the left side of my mouth without feeling pain and then finally last night half my tooth fell out and Karl Johnston did an amazing job and completely refilled the hole and now you can't even tell there was only half a tooth. The procedure was pain free and he explained everything he was doing, I recommend this Dentist. Thank you Karl and team.... (Show more)

Have been going to Symonds Street Dental for years, after being referred by a family member. Karl has a thorough and careful approach to treatment, and the clinic has a friendly and non-judgemental atmosphere. Thanks Karl and team!

My experience at Symonds Street Dental Centre has been exceptional. My dentist, Karl Johnston’s knowledge and skill guaranteed full satisfaction in every aspect of the treatment I received. The clinic itself is a model of efficiency and organisation. It’s tidy, creating a welcoming and comfortable environment. Furthermore, the accessibility of the clinic is commendable, with a dedicated car park for patients, which is a thoughtful and convenient feature. Based on my experiences, I highly recommend them for anyone seeking top-quality dental care. Their professionalism, coupled with a warm and well-organised environment, makes every visit a positive experience.... (Show more)

After a few bad experiences elsewhere I finally found this place and I’m so pleased I did. Karl did an amazing job, made me feel at ease and was really thorough. The hygienist was also amazing, gentle and very thorough clean. Even the girls on the reception are great and make booking easy. So pleased I have a local dentist now. Thanks team :)... (Show more)

I have been a patient of Karls for 6 years. I have always recieved highly professional dentistry with all proceedures well explained and at reasonable cost. I have also seen Vicki for 6 years who does a wonderful job as a dental hygienist. i highly recommend Karl and Vicki to care for you and your family’s teeth... (Show more)

I've been a patient at Symonds Street Dental Centre for some time now and have generally had good experiences. However, after a recent hygienist visit, I noticed the wire on my lower jaw had come loose. When I returned for an examination, I was quoted $300 to reattach it. Considering the issue arose shortly after my appointment, I was disappointed with the unexpected charge and lack of immediate resolution. I reached out via email to discuss the matter but haven't received a response yet. I hope the clinic addresses concerns like these more proactively in the future. Update: I initially posted a review expressing my concerns about my experience at Symonds Street Dental Centre. Unfortunately, I am further disappointed with their subsequent response to my issues. Instead of providing a satisfactory and constructive solution, I felt that the situation was misconstrued. Due to the lack of resolution and my ongoing concerns, I have escalated the matter to the Dental Council, New Zealand Dental Association (NZDA) and Health and Disability Commissioner (HDC) for further investigation. It is essential for patients to have trust and confidence in their dental providers, and my experience has unfortunately shaken that trust.... (Show more)

Always an excellent experience. Very professional. Karl explains in detail everything he does while he does it. I'm not an anxious dental patient, but I'm certain that his technique would be beneficial for someone that's nervous about dental procedures.

Kind and communicative dentist. Great facilities and technology.

Highly recommend this place. I initially came here for a second opinion after I had been to another dentist who quoted me some really high prices for work that in the end wouldn't have been necessary. Dr. Andrew Grayson is an amazing and experienced dentist who looked at what I needed to have done and offered honest advice along with an effective and affordable solution.... (Show more)

After many years not enjoying smiling, I'm proud to smile again! The team make you feel very comfortable as soon as you walk in the door, and the workmanship is the best you can find anywhere. From being scared of going to the dentist to a person who is very relaxed and looking forward to going back. Thank you very much!... (Show more)

I am so impressed by the care and professional knowledge and expertise of the dentist Andy and his nurses. I went in expecting to pay for two crowns. Andy examined thoroughly and advised me of the lack of necessity, and treated me expertly at a tenth of the cost. He has fixed broken teeth, an abscess and a faulty implant. I couldn't recommend him and his compassionate staff more highly.... (Show more)

It so happened that I’ve been visiting several different dentists in the last couple of days, so I had a chance to compare… Despite this place being as close to perfect in my experience, I have almost given it only four stars for the following reasons: - The receptionist lady may want to smile more. Don’t get me wrong: she does her job well, but with such a martyr-kind look on her face! Makes me to be sorry for adding my requests on top of her troubles 😊 - Not all oral hygienists there are created equal: my advice is to be careful when making an appointment. - They are not open after hours or on weekends even for an extra fee. However, the small team was prepared to stay past their usual closing time for me once the severity of my condition became apparent. Apart from the above – it is my favorite dental practice! Doctors are highly trained and openly admit to their respective weak areas not trying to be “can do it all” kind of arrogant “specialists”. Team of nurses is an exceptionally helpful and friendly bunch. It’s really sad that historically they don’t get much credit for the work they do: I’d like to change that – Thank you all very, very much! The online appointment booking system this practice uses is a golden! When I realized I’m going to need an urgent appointment with the dentist to be booked at 3.30 am on Sunday, there was no need to call anyone – I just did it myself online and saw my dentist 5 hours later! The system sends you confirmation of the booking made and follows up with the reminders. Fantastic system, I wish other practices were adopting it too and more widely. The well though-after system of follow-up emails and TXTs is a very nice addition to the service you receive in-house. Makes you feel valued and remembered. From the money point of view, it is not cheap, but in my experience the quality of products they use and the professionalism with which they are applied worth, literally in this case, “every single penny”! I was amazed and bewildered by the amount, quality of the equipment that was needed for my appointment along with the skill level of staff in using it! I must have gone too long without seeing a dentist, but it looks to me like a space age dentistry compared to what I remember from my last visit to the dentist! Once again, I’d like to highlight the professionalism not only of dentists, but nurses and dental hygienists alike. The whole practice works as a team, with excellent and fast communication between members, immediate transfer of orders, and prescriptions, and requests. Questions answered patiently, clearly and thoroughly ensuring understanding is achieved before moving on to the next point. So unlike other practices when you always feel rushed. All-and-all this is by far my favorite place (so far) to go in case of dental problems. Can’t possibly rate this place any higher! A+++... (Show more)