Storwick Dermatology Laser Clinic

Canada - Calgary
3.9 78 reviews

About Storwick Dermatology Laser Clinic Calgary in Alberta is the location of this clinic where high quality non surgical cosmetic procedures are performed by an expert team. The team is led by an expert dermatologist and skincare specialist with wide experience in improving the appearance of patients. he has served the diverse needs of patients for over 17 years. Procedures performed include treatments for skin tumours, treatments and... (Show more)

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Storwick Dermatology Laser Clinic Reviews

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Pleasant, punctual, professional. Dr. Storwick takes the time to explain and assure. Friendly and helpful staff.

Lee Richardson - a year ago - Review Provided by Google Maps

So far 25 minutes late and subjected to country music radio. Unacceptable

Gord Ferguson - a year ago - Review Provided by Google Maps

Thank you for making my visit with my 10 month old today so quick. I really appreciated it!

Krysta Coupal - a year ago - Review Provided by Google Maps

Nurse Wendy is the absolute best, been going to her for ten+ years.

Lyndsay McPherson - a year ago - Review Provided by Google Maps

Always a fantastic experience, very professional, thorough and caring.

Lydia Bek - a year ago - Review Provided by Google Maps

Hi Lydia, thank you so much for sharing! We are happy to hear you had a positive experience!

Response from the ownera year ago

I was referral to Dr. Storwick for my psoriasis problem, and this ends in 2 weeks. Best dermatologist in Calgary

Mika Vega - a year ago - Review Provided by Google Maps

Hi Mika, Thank you for the wonderful review! We are so glad you had such a positive experience at our clinic!

Response from the ownera year ago

I specifically requested a check for a mole that had been acting strangely for a year. I was brushed off. A full body mole check that I requested took under 5 minutes and the Dr barely looked at me (didn't even notice, for instance, the 2" diameter mole on my hand). By the third time of making an appointment for the specific mole that was acting weird and waiting four months for my appointment day, they finally sent a sample for testing, said I'd hear back in 2 weeks, and then I didn't hear anything. Over a month later I called in to follow up, sat through 20 minutes of on-hold sales pitches, just to discover it is pre-cancerous. But I had to ask the receptionist to repeat the terms she was using multiple times because she was so quick on the phone I couldn't make them out. I hesitated to post this review because they are nice to me when I'm in, but I truly do not have faith that my health is a priority to anybody in this building, and for that reason I would recommend finding another dermatologist.... (Show more)

Saje Damen - a year ago - Review Provided by Google Maps

Dr Storwick was excellent as opposed to the Front Desk clerks, in particular the clerk with the dark hair. No smile. "Fill in this form" No response when the form was returned. As a courtesy, we arrived 15 minutes early because there is always a form to fill out. Why? Not sure? Obviously, the information is in the computer. Disappointingly, we had to wait 35 minutes to be called. Why? How rude. No excuse is reasonable. People arrived during this wait time and went directly in. Did they know that the appointments are always late? In other words, don't waste time in the waiting room/holding tank. Arrive late, and still be on time. I fault the Front Desk for not running a tight ship. Punctuality equates to respect.... (Show more)

Diana Kerrdiana - a year ago - Review Provided by Google Maps

Hi Diana, thank you for taking the time to provide us with feedback. We sincerely apologize for the less than positive experience. We do require all new patients to fill out check in forms to ensure that the information we have received is up to date and thorough. While we do our best to stay on time, specialty medicine can meet unexpected circumstances. We do have numerous providers (Dermatologists, Nurse injectors, and Laser Technicians) working in the clinic at one time therefore, you may have seen those providers seeing their patients. Please feel free to contact us at 403-286-0086 so we rectify this experience for you.

Response from the owner2 years ago

A good friend of mine told me to get a referral for Dr.Storwick. I am so glad I did! He is very quick and efficient answers all your questions And he is very personable. BEST CHOICE! I would highly recommend Dr Storeick and his team!!

brittany hunt - a year ago - Review Provided by Google Maps

Hi Brittany, thank you so much for the glowing review! We are so glad you had a positive experience at Storwick Dermatology.

Response from the ownera year ago

Dr. Ting is amazing. She’s is always kind, friendly and is a fantastic dermatologist. I trust her completely with my care. Not 5 but 10 stars!

Cory Huchkowski - a year ago - Review Provided by Google Maps

Hi Cory, thank you so much for your glowing review! We are so pleased that you had such a wonderful experience.

Response from the ownera year ago

Dr. Storwick is the best derm out there. He has changed my life and fixed my skin. Highly recommend - he’s worth the wait. Nurse Jenn is also so lovely

Kristen Mcadam - a year ago - Review Provided by Google Maps

Hi Kristen, Thank you so much for this kind review! We are so happy to provide you with such a positive experience!

Response from the ownera year ago

What is the point of a scheduled appointment? My appointment was at 11:45am with Dr. Ting. I arrived and checked in at 11:35am hoping to get in a room earlier. But instead I had to wait at the lobby for 50min. There were people who checked in after me and were brought into a room earlier than I was. When I followed up with the receptionist they were not apologetic. After the 50min wait, I was brought into a room and waited for another 5min. Dr. Ting is not a people person and doesn't take the time to sit and speak with you. She was standing while she listened to my symptoms, which makes me feel rushed as she readies to leave to her next appointment. Her assistant just types away on the computer as I tell my symptoms which is very distracting. I only saw Dr. Ting for 7min. Dr. Ting did not even bother to properly look at my skin but provided advice as to what I should do next. Which was not written on a note. And when I asked the assistant to write Dr. Ting's advice she only gave me a look of annoyance. This experience made me feel incredibly invalid and stupid on why I even bother coming here. They are not welcoming and do not provide the type of caring you would need from a doctor at the clinic. I am very disappointed with this clinic, it's staff and Dr. Ting. I will not be coming back here or refer anyone to see this clinic for dermatology.... (Show more)

Hopia Hope - a year ago - Review Provided by Google Maps

Hello, Thank you for taking the time to provide us with your feedback. We sincerely apologize for your less than positive experience as we are always looking for ways to improve and provide the best patient care possible. Please let us know the best contact method for us to contact you in order to rectify the situation.

Response from the ownera year ago

I’ve been a customer/patient for a decade on and off. I see one particular nurse who I trust and value. I would like to relay that the front end could be better. Without fail I’m immediately put on hold without agreement -if I can even get someone to answer the phone. Melancholy and aloof is how I would describe the front end attitude, neither of which elevate my experience at this clinic.... (Show more)

Angie Martin - a year ago - Review Provided by Google Maps

Hi Angie, Thank you for taking the time to share your experience. We sincerely apologize for the difficulty in reaching our clinic. Unfortunately, we have been short staffed which has been contributing to longer than normal wait times. Please let us know how to contact you so we can rectify the situation.

Response from the ownera year ago

After reading the reviews I was concerned about the quality of the service but still decided to visit. My experience was phenomenal. The waiting time was literally 5 minutes, including filling in a form as a first-time client. The lobby had around 10 people inside waiting and everybody was called in super fast. The staff was very pleasant, polite and comfortable to talk to. My first time experience deserves 5 star, nothing less. Would recommend.... (Show more)

Miroslav Mali - a year ago - Review Provided by Google Maps

Hi Miroslav, Thank you for taking the time to share your experience. We are so glad we were able to provide you with such a positive experience!

Response from the ownera year ago

I’m giving one star not because of the Doctors(they are actually wonderful and do great work), but because of the ultra passive aggressive receptionist that makes it so you doubt you’ll actually see a doctor at all. When you call them it’s hard to not be able to get through to a person, but also you have to listen to the recording of this same person going on and on about when they are at lunch, how they won’t check emails, or listen voice mails, or call people back(must be nice??). When I finally got through to the one in question, she said “I’m going to put you on hold and literally put me on a “time out” mid sentence because I was explaining how frustrating it’s been to not be able to connect with them for 2 weeks. I’d like to say that other receptionist is actually fine. I think everyone that’s been to the office can quickly decipher the one I’m referring to.... (Show more)

Momina Mazhar - a year ago - Review Provided by Google Maps

Hi Momina, Thank you for taking the time to share your experience. We sincerely apologize for the difficulty in reaching our clinic and your less than positive experience. Unfortunately, we have been short staffed which has been contributing to longer than normal wait times. Please let us know how to contact you so we can rectify the situation.

Response from the ownera year ago

Very efficient, friendly but more importantly professionally excellent. Again. :)

Roy Moore - a year ago - Review Provided by Google Maps

Hi Roy, thank you so much for the great review! We are glad we were able to provide you with a positive experience!

Response from the ownera year ago

The Doctors are good but it is near impossible to make an appointment as rarely does the admin answer the phone. My mother tried for 2 weeks to get through. The woman I spoke with this morning had no care at all and was not helpful. If there is a pressing issue it doesn't seem to matter. Not impressed at all....quite upset.... (Show more)

Lora D'Agnillo - a year ago - Review Provided by Google Maps

Hi Lora, Thank you for taking the time to share your experience. We sincerely apologize for the difficulty in reaching our clinic. Unfortunately, we have been short staffed which has been contributing to longer than normal wait times. Please let us know how to contact you so we can rectify the situation.

Response from the ownera year ago

Do not waste your time. I was referred to this “business” by my GP. Earliest appointment I could get was 2 months out. I understood this, because I realize healthcare is busy and overwhelmed atm. When I made the appointment, I asked about wait time and how long the appointment would be, as I was taking time off of work to be at this appointment. I was informed that it would be 10-15min. When I arrived, staff were not friendly, just asked my name and handed me a clipboard to fill out the intake form. No smile or pleasant greeting. I filled out the form and waited another 15min before being taken back for my appointment. I then had to wait for another 45min in the exam room. I went to the front desk to reschedule my appointment, as I had taken time off of work to be there and had to go back to work. When I asked the receptionist, why I wasn’t informed of the delay, I was given the response, “Well I’m not going to interrupt another appointment to find out”. I would never ask someone to be so unprofessional, I am not sure why that was the response. I would assume someone in this position would use common sense to realize if the doctor isn’t available at that time, to inform the patient that there is a delay. I have reached out to speak to management, before leaving a review and I still have not received a response. I am extremely disappointed with my experience here and will be getting another referral elsewhere.... (Show more)

M Morrison - a year ago - Review Provided by Google Maps

I've been seeing Dr. Greg twice a year since 2004 as I'm a survivor of an aggressive form of cancer. Dr. Greg has a great personality and is very diligent with his checkup on my body. He takes the time to answer all my questions. Today, for the first time in 19 years, he wasn't able to see me so I was seen by Dr. Tetyana Khlabatyn and was very impressed with her attention to the issues that needed to be addressed. I so appreciate all the staff and their attention to detail. She also gave me the name of a plastic surgeon for a friend of mine with a skin cancer diagnosis. Thank you.... (Show more)

Sharon Mead - 2 years ago - Review Provided by Google Maps

Hi Sharon, thank you for taking the time to share your experience! We are happy to know it was so positive!

Response from the owner2 years ago

Dr. Ting is simply exceptional. I credit her for catching so many sun damaged spots before they can become something worse. She is knowledgeable careful, thorough, and aggressive in skin treatments.

Paul Goehner - 2 years ago - Review Provided by Google Maps
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Address: Suite 300, 1222, 11th Avenue SW, Calgary, Alberta, T3C 0M4Canada
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