Smile.Up - Lagoa

Portugal - Portimao
4.9 39 reviews

About Smile.Up - Lagoa For more information about Smile.Up - Lagoa in Portimao please contact the clinic.

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Service - Visit Price
4.9 (39 reviews)
4.0 
Staff
5.0 
Competence

  • all
  • totally competent (4)
  • nice staff (1)

Smile.Up - Lagoa Reviews

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I had a wonderful experience with Smile.Up and Antonio, who always found a solution at the last minute, and recently Alice, my braces dentist. I didn't want to do root canals. Dr. Alice said she would rather lose money and the clinic will pay me everything for the device rather than give me problems. Warning me that one day I might wake up and lose my tooth. I really appreciated your honesty, which makes me feel like some people still care about others and see something beyond business. Thank you Dr. Alice! Dorina Vager... (Show more)

Vager Dorina - a year ago - Review Provided by Google Maps

Thank you Vagner for your review and testimony about your experience at our clinic in Lagoa!

Response from the owner2 years ago

Good service. Friendly people.

anita lalkens - a year ago - Review Provided by Google Maps

We appreciate your evaluation and trust.

Response from the ownera year ago

Bad experience! I was a user of ‘Smile-up’ for a long time, where I spent significant amounts of money (including 2 crowns in which one of them caused me a serious infection!), treated by another professional and in another clinic in the area in question. Unacceptable waiting time. Manager (an individual called António) very unfriendly who didn't even have the politeness or kindness to greet. Total disorder and incompetence! To have an x-ray (or CT scan?) I was sent to the clinic in Faro as they, incomprehensibly, do not perform this test in Lagoa. I had a tooth situation that took me to the Lagoa facility 3 times in the past (ON THE SAME DAY!) as there was no competence to detect what was happening and, in effect, at least mitigate the pain at the intolerable time! In the office where he was usually attended to, there was always a fly (a pet?), which reveals little care for the hygiene of the place. Fortunately, not everything was terribly bad and I would like to highlight the competence and dedication of Dr. Andrès, as well as the friendliness of the receptionist Susana. That's why I rate it with 2 stars and don't give it 1. However, I do not recommend this clinic to anyone.... (Show more)

Dr. Bruno Fernandes (DoctorB) - a year ago - Review Provided by Google Maps

Sir, We are sorry that you had a negative experience at Smile.up. We will try to understand how we can improve. The Smile.Up team

Response from the ownera year ago

Hello, I'm Constança and I'm 9 years old. My tooth 🦷 broke and I went to the dentist 🪥 . I had an x-ray 🩻 and treatment. The team was very friendly. 🥰😍😘 I loved it🩷 …

Maria Teresa Costa - 2 years ago - Review Provided by Google Maps

Hello Constance. Thank you very much for your evaluation. We look forward to your next visit!

Response from the owner2 years ago

Fantastic service! I highly recommend 👌👌 …

Soraia Martins - 2 years ago - Review Provided by Google Maps

We appreciate your feedback and comment 😃 …

Response from the owner2 years ago

Incredibly friendly and competent staff. I got an appointment so quickly and was treated so well! Thanks to the team. You are awesome!!!

Martina Steinert - 2 years ago - Review Provided by Google Maps

We appreciate your review and trust.

Response from the owner2 years ago

Fantastic service! Mr. António was a life savior!🙏 even though there was no doctor available, he did everything he could to help us and solve our problem! 🫶 thank you very much …

Daniela Valente - 2 years ago - Review Provided by Google Maps

Good afternoon, we appreciate your feedback and comments 😄 …

Response from the owner2 years ago

Excellent service and very welcoming staff! I recommend

Jasmine Stomberg - 2 years ago - Review Provided by Google Maps

We appreciate your review and trust.

Response from the owner2 years ago

On holiday in the Algarve we found our daughter had not brought enough elastic bands for her invisalign braces - the receptionist at this clinic was immediately helpful, and even gave us a packet for free. Great support!

jan stomberg - 2 years ago - Review Provided by Google Maps

We appreciate your review and trust.

Response from the owner2 years ago

Friendly and available team. They got me an appointment the same day for an emergency… I recommend it and I know where to go in case of emergency and beyond.

Candy Matilde - 2 years ago - Review Provided by Google Maps

We appreciate your feedback and trust.

Response from the owner2 years ago

Excelent reception

InforMagrelos - 2 years ago - Review Provided by Google Maps

We appreciate your evaluation and trust.

Response from the owner2 years ago

Excellent service from the clinic staff to the Doctors. When I entered the clinic I barely smiled, today I have a beautiful smile and no problems smiling, top-notch work ⭐⭐⭐⭐⭐. Thank you very much to all ❤️❤️😘😘

Patricia Guerreiro - 2 years ago - Review Provided by Google Maps

Patrícia, we thank you for your evaluation and trust.

Response from the owner2 years ago

Place with a very good and comfortable atmosphere, very friendly and helpful staff.

João Sequeira - 2 years ago - Review Provided by Google Maps

João, we thank you for your evaluation and trust.

Response from the owner2 years ago

I am a client of Smile Up Lagoa, and my experience with this team has been magnificent, starting with the receptionist Susana, assistants and especially Doctor Alice from the orthodontics department, who is spectacular and very attentive and always makes us super comfortable. It is impossible not to mention Mr António Palma who is always willing to help and clarify when necessary. 5☆... (Show more)

Jéssica Duarte - 2 years ago - Review Provided by Google Maps

Jessica, we thank you for your evaluation and trust.

Response from the owner2 years ago

Very available team, I was on vacation with my son and we had an emergency with the device and they scheduled an appointment for the same day. I can only thank you for the kindness and friendliness with which we were treated. Despite being from Lisbon, every year I go on holiday to the Algarve and it is undoubtedly the place to go for any dental emergency.... (Show more)

Patricia Ferreira - 2 years ago - Review Provided by Google Maps

Patrícia, we thank you for your evaluation and trust.

Response from the owner2 years ago

Very competent service. I recommend.

Francisco Mendes - 2 years ago - Review Provided by Google Maps

We appreciate your evaluation and trust.

Response from the owner2 years ago

Yesterday one of my brackets was loose so we went to smile.up and when I told what happened they immediatly helped me and it was finished in under 5 minutes. They were really nice and overall I was just really happy about Smile.up. Thank you very much! Sarah 13

Robbert Akkermans - 2 years ago - Review Provided by Google Maps

Thank you so much for your feedback.

Response from the owner2 years ago

We wife was having pain in her teeth so needed to see a dentist quickly. She got an appointment within a day. Everyone was very professional and spoke good english. We will definitely recommend to our friends and use as our dentist going forward.

Steve Butcher - 2 years ago - Review Provided by Google Maps

Steve, we appreciate your review and trust.

Response from the owner2 years ago

My sons brace broke while on holiday and after giving them a call we were seen within two hours. They were very friendly and professional and didn't even charge. I feel that 5 stars aren't enough.

Andrew - 3 years ago - Review Provided by WhatClinic

Professional and friendly service to help diagnose/resolve an emergency.

Pedro Alexandre Barros - 3 years ago - Review Provided by Google Maps

Thank you for your evaluation and trust! :)

Response from the owner3 years ago
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Address: Largo Miguel Bombarda, Nº 2 R/chão, Lagoa, Algarve, 8400 347Portugal
Marker
Leaflet QanoMed