Smilebay Dental - Island Plaza

Malaysia - Penang
4.9 183 reviews

About Smilebay Dental - Island Plaza For more information about Smilebay Dental - Island Plaza in Penang Island please contact the clinic.

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4.9 (183 reviews)
5.0 
Staff
4.9 
Facility
4.7 
Punctuality
4.8 
Communication
4.9 
Competence

  • all
  • right on time (50)
  • well-communicated (84)
  • totally competent (39)
  • nice staff (134)
  • good facility (61)
  • high tech (36)
  • bad communication (4)
  • wasted my time (1)
  • incompetent (1)
  • terrible facility (1)

Smilebay Dental - Island Plaza Reviews

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Excellent staff.. Will come again

Qas Thia85 - a year ago - Review Provided by Google Maps

Dear Qas Thia85, Thank you so much for your compliments. Our staff and Dr are touched by your kind words. Nothing is better than a happy patient’s appreciation. Warmest regards, SmileBay Island Plaza

Response from the ownera year ago

Friendly staff, clean and modern environment and efficient service. Dr Lim Han Chuin was thorough and explained procedures well. Overall, a positive experience. Smile Bay is to be recommended.

Manu Brangers - a year ago - Review Provided by Google Maps

Dear Manu Brangers, We greatly appreciate your wonderful review! Thank you for being loyal to us and giving us a wonderful opportunity to serve you. It is our desire to keep you satisfied with pour services. You are our inspiration in doing our very best. Thank you and remember, we value you! Warmest Regards, Smilebay Island Plaza

Response from the ownera year ago

Dr Lim and her staff at Smile Bay are truly wonderful, caring and professional. We have had our teeth scaled and polished many times since coming to Georgetown and have always been happy with the results. This time we both got mouthguards and everything was perfect. Dr. Lim worked with the lab to fit in our time frame of heading back home. We really appreciate her efforts. Thank you, we'll be back!... (Show more)

B Bombardier - a year ago - Review Provided by Google Maps

Dear B Bombardier, Dr Lim are very thankful to you for the feedback and referrals! Our practice thrives because of referrals by our loyal patiens. We look forward welcoming you again at your next visit!. Warmest regards, SmileBay Island Plaza

Response from the ownera year ago

Always really good ,staff really professional. Dr.Ian is really good Dentist

petra Burton - a year ago - Review Provided by Google Maps

Dear Petra Burton, Thank you so much for the positive feedback and heartfelt endorsement! We’re glad you love the wonderful experience we provided at SmileBay Dental Surgery, and we appreciate you helping to spread the word about us. You will always be a welcome guest. Hurry back! Warmest Regard, SmileBay Island Plaza

Response from the ownera year ago

Needed repair to front tooth. The treatment from beginning to end was efficient and painless. Very satisfied with this dentist.

BWJ - a year ago - Review Provided by Google Maps

Dear BWJ, We’re happy you had a fantastic time with us! Thanks for your trust, we’re thankful for amazing customers like you. We hope to see you again soon! Warmest regards, SmileBay Island Plaza

Response from the ownera year ago

The staff and service provided by Smile Bay, Island Plaza, was second-to-none. The staff were welcoming and the dental staff weee attentive to my needs as a patient in their clinic.

andrew vergelius - a year ago - Review Provided by Google Maps

Dear Andrew Vergelius, We greatly appreciate your wonderful review! Thank you for being loyal to us and giving us a wonderful opportunity to serve you. It is our desire to keep you satisfied with pour services. You are our inspiration in doing our very best. Thank you and remember, we value you! Warmest Regards, Smilebay Island Plaza

Response from the ownera year ago

Always professional and handle carefully, the only place I can clean my teeth

Double horse - a year ago - Review Provided by Google Maps

Dear Valued Patient, We greatly appreciate your wonderful review! Thank you for being loyal to us and giving us a wonderful opportunity to serve you. It is our desire to keep you satisfied with pour services. You are our inspiration in doing our very best. Thank you and remember, we value you! Warmest Regards, Smilebay Island Plaza

Response from the ownera year ago

Fantastic service! The staff is professional and the clinic is spotless. Grateful for the excellent care. Thank you!

Anabella Munoz - a year ago - Review Provided by Google Maps

Dear Anabella Munoz, Thank you so much for your compliments. Our staff and Dr are touched by your kind words. Nothing is better than a happy patient’s appreciation. Warmest regards, SmileBay Island Plaza

Response from the ownera year ago

Very professional dentist and staff. This is my third time visiting them and never experience pain after treatment. I had root canal treatment and it was very easy with the comfort from doctor Lim and her staff. Very recommended.

BUN SEM - 2 years ago - Review Provided by Google Maps

Dear Bun Sem, We greatly appreciate your wonderful review! Thank you for being loyal to us and giving us a wonderful opportunity to serve you. It is our desire to keep you satisfied with pour services. You are our inspiration in doing our very best. Thank you and remember, we value you! Warmest Regards, Smilebay Island Plaza

Response from the owner2 years ago

Dentist are friendly, gives good advice and did a good job.

Henson Quek - 2 years ago - Review Provided by Google Maps

Dear Henson Quek, We’re happy you had a fantastic time with us! Thanks for your trust, we’re thankful for amazing customers like you. We hope to see you again soon! Warmest regards, SmileBay Island Plaza

Response from the owner2 years ago

Smile Bay dental has been our “go to” dental clinic for our entire family. The staffs are very responsive to our requests for appointments, the clinic is clean and well kept and Dr Ian is an excellent dentist. My hubby and I had recently had our crowns done by Dr Ian and we were very pleased with the outcome. The clinic is equipped with the latest technology and Dr Ian himself will make sure it’s a painless procedure. Highly recommended to anyone who needs to have his or her teeth fixed!

dellice tay - 2 years ago - Review Provided by Google Maps

Dear Dellice Tay, Thank you so much for the positive feedback and heartfelt endorsement! We’re glad you love the wonderful experience we provided at SmileBay Dental Surgery, and we appreciate you helping to spread the word about us. You will always be a welcome guest. Hurry back! Warmest Regard, SmileBay Island Plaza

Response from the owner2 years ago

I recently had two crowns /two false teeth and a mouth guard replaced by Dr Lim Han Chum at Smile Bay Dental Centre in Tanjong Tokong Christine (the receptionist)handled all my queries so smoothly via emails from NZ I was very nervous going for my treatment as I have had negative experiences in the past with dentists As soon as I arrived Dr Lim Han Chum and her lovely staff quickly put me at ease Dr Lim explained everything so patiently with me and was so gentle with me I can definitely say this is the most positive experience I have ever had at the dentist I am thrilled with all the work she has done on my teeth... (Show more)

Claire Gurunathan - 2 years ago - Review Provided by Google Maps

Dear Claire Gurunathan, We’re happy you had a fantastic time with us! Thanks for your trust, we’re thankful for amazing customers like you. We hope to see you again soon! Warmest regards, SmileBay Island Plaza

Response from the owner2 years ago

Excellent care provided during the extraction of 4 teeth of my son. Dr Chin Mei Yun is excellent with kids and my son recovered within hours of teeth extraction. We are from the US and the service provided here was no less than what we get back home.

Anuj Mishra - 2 years ago - Review Provided by Google Maps

Dear Anuj Mishra, Thank you very much for your review! We're so glad to have seen your kids grow more and more confident at our clinic with each visit. We look forward to serving you and your family in the years to come! Warmest Regards, Smilebay Island Plaza

Response from the owner2 years ago

5 star ++. Smile bay was absolutely incredible. Emails were returned in 24 hours. Dr Ian and his staff were amazing. They rebuilt my entire mouth. Can’t say enough about the quality of their work. The clinic is new and modern. Dr Ian explained each step throughly. And special thanks to Christine Lee who scheduled my appointments and made this happen as I traveled from USA. I would recommend smile bay... (Show more)

Mike Kapp - 2 years ago - Review Provided by Google Maps

Dear Mr.Mike, Thank you so much for your compliments. Our staff and Dr are touched by your kind words. Nothing is better than a happy patient’s appreciation. Warmest regards, SmileBay Island Plaza

Response from the owner2 years ago

Pros: neat service in my experience. Cons: every time I was offered the most expensive solution as a first option and had to bargain for alternatives that ended up working as good and for much less. In my last visit I was asked for RM1500 for a root canal and decided to cancel my appointment and go to a different clinic (with good results for less than half the price I must add).... (Show more)

Re Pack - 2 years ago - Review Provided by Google Maps

Dear valued customer, We apologise for not meeting your low price expectations as shared in your review. We may not be the cheapest option in the market, however, we never compromise on quality and value. Rest assured at SmileBay, your oral health and customer experience is our top priority. Though there are competitive prices in the market, however, we strive to deliver premium service, quality treatment as well as aesthetically pleasing and comfortable ambience to our patients. At SmileBay, we use high quality dental materials and we deliver quality treatment using the latest dental technology. We strive to remain at the forefront of dental advancement by constantly upgrading our dental equipments . Thank you for your feedback. We hope to have the opportunity to serve you in future.

Response from the owner2 years ago

Excellent service - I’m terrified of dentists normally but Dr Ian and staff are always reassuring and professional. Reasonable cost too

Rosemary Godfrey - 2 years ago - Review Provided by Google Maps

Dear Rosemary Godfrey, Thank you so much for your compliments. Our staff and Dr are touched by your kind words. Nothing is better than a happy patient’s appreciation. Warmest regards, SmileBay Island Plaza

Response from the owner2 years ago

We received tremendous help here today. The dentist was very relaxed, efficient, knowledgeable and friendly! Our 4 year old son walked away with a big smile.

Evita Engberts - 2 years ago - Review Provided by Google Maps

Dear Evita Engberts, We’re happy you had a fantastic time with us! Thanks for your trust, we’re thankful for amazing customers like you. We hope to see you again soon! Warmest regards, SmileBay Island Plaza

Response from the owner2 years ago

Excellent and professional service.

CLUB - 2 years ago - Review Provided by Google Maps

Dear CLUB, Thank you for trying us out and then recommending us. We are grateful to patients like you who spare the thought in giving us reviews. Warmest regards, SmileBay Island Plaza

Response from the owner2 years ago

Chipped a tooth so I went to SmileBay at Island Plaza. Got in straight away and was out of there 30-40 minutes later. Now that's what I call service.

John L - 2 years ago - Review Provided by Google Maps

Dear John L, Thank you so much for the positive feedback and heartfelt endorsement! We’re glad you love the wonderful experience we provided at SmileBay Dental Surgery, and we appreciate you helping to spread the word about us. You will always be a welcome guest. Hurry back! Warmest Regards, SmileBay Island Plaza

Response from the owner2 years ago

Absolutely the best dentist I've been to in my travels around the world. Dr Ian speaks perfect English and takes the time to explain things and options. High tech modern x-ray machine. Reasonable prices.

NJ P - 2 years ago - Review Provided by Google Maps

Dear NJ P, Thank you so much for your positive comments! We are truly grateful to you for choosing us as your dental service provider and giving us the opportunity to serve you. We will continue to strive for excellence! It was a pleasure having you in the clinic, and we look forward to welcoming you back in near future ! =) Warmest Regards, SmileBay Island Plaza

Response from the owner2 years ago
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Address: 118, Jln Tanjung Tokong Seri Tanjung Pinang, Pulau Pinang, 10470Malaysia
Marker
Leaflet QanoMed
Dr Liew Siew Kiaw
Dentist
Dr Liew Siew Kiaw

Bachelor of Dental Surgery (B.D.S) University Malaya Resident Dentist (Endodontic) .Graduated from University of Malaya in 2006. She received her advanced training in endodontic by attending numerous short courses and workshops, which focuses on using latest instrumentation and biomechanical cleaning to remove the toughest bacterial in the root canals.

Specialities
Cosmetic Dentistry General Dentistry Restorative Dentistry
Dr Yong Peng San
Doctor
Dr Yong Peng San

Bachelor of Dental Surgery BDS (University Malaya) Fellowship of International College of Dentist (FICD) Honorary Member of Academy of American Implant Dentistry As the founding and principal dentist of SmileBay Dental, Dr Yong constantly guides dentists on how to diagnose and treat all aspects of aesthetic and functional problems in dentistry be it a single tooth or an entire mouth, face or jaws. He has also been listed as an accredited Invisalign practitioner.Fellowship of International College of Dentistry Dr Yong was awarded Fellowship of International College of Dentistry for his contribution in clinical dentistry in 2009. He has also completed a post-graduate training in CadCam Dentistry from E4D teaching facility in Dallas, USA in 2011 and is a certified CadCam designer for Same Day Dentistry.

Specialities
Conservative Dentistry Cosmetic Dentistry Implantology