Smile Pasing Kieferorthopadie

Germany - Munich
4.4 27 reviews

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Smile Pasing Kieferorthopadie Reviews

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This practice is undesirable for my new-year-old son because his dad is not a top earner

Adel Trabe - a year ago - Review Provided by Google Maps

Dear Trabelsi, If you have ever been to our practice, because we do not know your name, such reviews simply make us sad. Unfortunately, there is no justification for your review, so we cannot respond specifically. Maybe you didn't like the fact that the health insurance company doesn't cover all the fees? Unfortunately, we have no influence on these decisions. However, if we have treated you or your son badly on a personal level (which would be a first!), thank you for a more detailed statement. Please reconsider your rating and simply contact us directly at 089/886211. Thank you.

Response from the owner5 years ago

Employees are all very nice and that The end result of the teeth is great!

its lena __ - a year ago - Review Provided by Google Maps

Two of my children received orthodontic treatment. We were always treated in a friendly manner and the practice responded to short-term issues. The collaboration with external therapists was also good.

J Jahr - a year ago - Review Provided by Google Maps

Thank you for your positive feedback! We are pleased that you were satisfied with our treatment and service. Your satisfaction is our motivation to continue to offer first-class care. :)

Response from the ownera year ago

All the staff are very friendly and if you have any problems with your braces they will try to get you an appointment quickly. The treatment for our daughter was lengthy, but worth it.

A. R. - a year ago - Review Provided by Google Maps

Thank you for your kind review! We are pleased that you are satisfied with our service and that your daughter's treatment was successful. Your satisfaction is our greatest reward.

Response from the ownera year ago

Bad experience. Everything is setbacks and inconveniences from day one. Kindness is conspicuous by its absence. Being nice is free but it seems like there are a lot of people who don't understand it. My advice, look for places where they deal with people.

Leo Martínez - a year ago - Review Provided by Google Maps

Dear Mr. Martinez, We regret that your experience with our practice did not meet your expectations. Our practice attaches great importance to the satisfaction of our patients and we are always open to constructive criticism if this is feasible. At the same time, we would like to point out that we also expect to be treated with respect and kindness. We have carefully reviewed your feedback and have concluded that the allegations in your review are unfounded. We implement almost every wish, but we don't like to be put under pressure, especially when we raise our voices in front of all the other patients. If you have any further concerns or questions, we will be happy to assist you. Your Smile Pasing team

Response from the ownera year ago

Although the treatment took longer than expected, I am happy with the end result. The team was friendly and professional. Thank you for your efforts.

Andreas - 2 years ago - Review Provided by Google Maps

Dear Andreas, thank you very much for your positive feedback! We are pleased that you are satisfied with the end result and that our team was able to meet your expectations.

Response from the ownera year ago

Extremely friendly and always helpful staff. I can highly recommend the practice.

Nature - 2 years ago - Review Provided by Google Maps

Thank you for your kind words! We are pleased that our helpful staff made a positive impression and we greatly appreciate your recommendation.

Response from the ownera year ago

I was treated for around 6 years, I think, and I still can't believe how good the results are. The whole team is always super nice and even if you forget an appointment or arrive late, you can always get a replacement appointment promptly. All in all, it's a very relaxed atmosphere and you feel like you're in good hands at every appointment.... (Show more)

Irene Günzel - 2 years ago - Review Provided by Google Maps

We're really happy about that! Thank you for the loving words. Your Smile Pasing team

Response from the owner2 years ago

Very nice doctor and staff. Short waiting times. Treatment did not take longer as initially announced.

Linus Barber - 2 years ago - Review Provided by Google Maps

Thank you for your positive feedback! We are pleased that you were able to appreciate our friendly doctor and staff as well as the short waiting times.

Response from the ownera year ago

I was very satisfied with the treatment. My teeth are now perfect and with less pain with the fixed braces than many friends at other orthodontists have always reported to me. In addition, I had a dental accident about a year ago, the aesthetic effects of which were optimally remedied.

Sev Waldmann - 2 years ago - Review Provided by Google Maps

Thank you very much for the lovely review.

Response from the owner2 years ago

Very, very nice staff and if you need to reschedule an appointment, that's always no problem. Plus, you don't have to wait long for an appointment. I can only recommend.

Domi Büttner - 2 years ago - Review Provided by Google Maps

Thank you for your kind words and recommendation. We think it's great that our team and our flexible scheduling meet your expectations!

Response from the ownera year ago

It was super cool and awesome

Jannis - 2 years ago - Review Provided by Google Maps

Thank you for your positive feedback! We are pleased that you were satisfied with our service :)

Response from the ownera year ago

We were very satisfied with the treatment our daughter received! Competent treatment, friendly staff, punctuality of appointments. Everything perfect!

Andrea Bölck - 2 years ago - Review Provided by Google Maps

Thanks so much! Welcome anytime :)

Response from the owner2 years ago

The best orthodontist!!! The nicest employees, both the doctors and the nurses, and at the counter, you just feel comfortable and in good hands. Thank you for everything. So recommended ❤️

Pia Golob - 2 years ago - Review Provided by Google Maps

Thank you very much, Pia. You are always welcome with us :)

Response from the owner2 years ago

The result of my treatment is exactly as I imagined. The practice has very competent doctors and employees who are there quickly in an emergency. Highly recommended!

Mia Hessenland - 3 years ago - Review Provided by Google Maps

Thank you very much for the very positive words, it makes our job even more fun :)

Response from the owner2 years ago

Finally completed the treatment and got great results! Everyone was very nice and did a very careful job! I would recommend to everyone

Alissa Barone - 3 years ago - Review Provided by Google Maps

Dear Alissa, thank you very much for your great feedback and for having such great patients! :) Your review means a lot to us and shows us that we are on the right track as a family practice.

Response from the owner3 years ago

I have been with this practice for many years and would not want to be treated anywhere else. Friendly and competent doctors, employees and helpers. Short waiting times, jaw and dental treatments with optimal results and friendliness are very important here!

Marcus Lorne - 4 years ago - Review Provided by Google Maps

Thank you very much for the great review and your loyalty! Nice to hear.

Response from the owner4 years ago

This practice is absolutely not recommended for “small children” (my child is 4 years old). There is a lack of attention towards the child. A little small talk, or preparation for what the child will now face. The doctor does not treat the child lovingly. Do not prepare the child that, for example, the chair will now be adjusted or what will be done now, as is the case in normal pediatric dentist practices. It would also be nice to smile at least a little towards the child. We have been there 3-4 times so far. And the appointment has never lasted longer than 3 minutes. There is hardly any talking. So we still don't know how to "help" our child or how to treat him further. Ah and the children shouldn't open the doors themselves because they are made of glass. My child's hand was held away so that he wouldn't touch the door. We will now look for a new practice.... (Show more)

Arzu Adali - 5 years ago - Review Provided by Google Maps

Good day, Thanks for your review. However, I really hope that you were wrong in practice? Firstly, we are not a children's dental practice, but an orthodontic practice that treats all ages. Above all, regular orthodontic treatment takes place at the age of 9 to 10, when the late phase of tooth change begins. Fortunately, unfortunately, this is the first time I've read/heard that, as a mother of two 5-year-old boys, I have a lack of empathy towards a 4-year-old child. Due to the face masks we all wear during a treatment, the desired smile would not really be visible. Or? Please contact me again personally on 089/886211 so that we can clarify this matter, because our practice has never experienced such a lousy review. Thank you very much.

Response from the owner5 years ago

My teeth look wonderful after the treatment. The team there treats their patients very well and is very friendly. In the event of an emergency, an appointment will be given as quickly as possible. Can only recommend the practice.

Sophie _ - 5 years ago - Review Provided by Google Maps

Thank you very much for the kind words, which only strengthen our enthusiasm and motivation for this calling. :-)))

Response from the owner4 years ago

The doctor took a lot of time for me and gave me detailed advice. As a statutory health insurance patient you feel like you are treated like a private patient.

Nils Brüdigam - 5 years ago - Review Provided by Google Maps

Thank you very much for the kind words. For us, people always come first :-).

Response from the owner5 years ago
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Address: Fritz-Reuter-Str. 20a, München, 81245Germany
Marker
Leaflet QanoMed
Dr Lara Muncker Wouters
Dentist
Dr Lara Muncker Wouters

Orthodontist