Regina Maria-Pasteur

Romania - Cluj Napoca
2.6 154 reviews

About Regina Maria-Pasteur For more information about Regina Maria-Pasteur in Cluj-Napoca please contact the clinic.

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Regina Maria-Pasteur Reviews

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For a private service, nothing has changed in the last three years. zugraveli technique kindness

Denes Vass - a year ago - Review Provided by Google Maps

Hello. We recommend that you fill out the form on the website https://www.reginamaria.ro/suport Colleagues from the customer who will check what happened and get back to you. Thank you!

Response from the ownera year ago

I had an appointment at 4:00 p.m., at 4:30 p.m. I went to the cashier to ask if the appointment was at 4:00 p.m. and she confirmed that it was. Then she told me that the doctor had one patient in the office and another one waiting, so I had to wait at least another 30 minutes. In this case, I'd better go to the state and at least know that I'm not paying a whole lot of money...... (Show more)

Vasile Chis - a year ago - Review Provided by Google Maps

With a few grotesque exceptions with doctors who I hope have since been fired, here I received medical competence, humanity and respect as a human being.

Andrei Joldoș - a year ago - Review Provided by Google Maps

I went in for a blood draw and an ultrasound. Both procedures went well, the employees took care to explain to me what was going to happen, the ultrasound doctor explained some details nicely. They kept to the times I scheduled, I paid as much as it said on the website. I liked that they didn't have any negative reactions to me being trans. The building is old but ok.... (Show more)

Ema Țiț - a year ago - Review Provided by Google Maps

Quick and efficient.

Dimi S - 2 years ago - Review Provided by Google Maps

Even if you have a subscription with them, wait 5 minutes, because they also offer extra services and overcharge you. For them, the word free consultation means that it is free to enter the door... Besides that, I had a dermatology appointment and the doctor was late In cardiology, the lady doctor thinks she is God on earth and is very arrogant and didn't even know English (she made fun of a foreign client who was a few minutes late and said she didn't know English and threw him out) Shame on Queen Mary!... (Show more)

Razvan Arici - 2 years ago - Review Provided by Google Maps

Hello. We recommend that you fill out the form on the website https://www.reginamaria.ro/suport Colleagues from the customer who will check what happened and get back to you. Thank you!

Response from the ownera year ago

Queen Maria's services are very good and the results are very fast, at least the blood.

Feel Fine - 2 years ago - Review Provided by Google Maps

derma appointment, the lady doctor thought to take leave sooner and leave me in the sun...without obviously announcing. I hope you "have fun" during the break

Alex White - 2 years ago - Review Provided by Google Maps

Hello. Please write to us about what happened by filling out the form on the website: https://www.reginamaria.ro/suport. Our colleagues from Customer Care will analyze what happened together with all the people involved, and will get back to you with an answer as soon as possible. Thank you!

Response from the owner2 years ago

I was charged for something included in the price. No one answers the support.

Micle Sergiu - 2 years ago - Review Provided by Google Maps

Hello. We recommend that you fill out the form on the website https://www.reginamaria.ro/suport Colleagues from the customer who will check what happened and get back to you. Thank you!

Response from the owner2 years ago

Very unprofessional to cancel the appointment 2 hours before.

Cosmin M - 2 years ago - Review Provided by Google Maps

Hello. We recommend that you fill out the form on the website https://www.reginamaria.ro/suport Colleagues from the customer who will check what happened and get back to you. Thank you!

Response from the owner2 years ago

I called the call center in the morning to ask until what time the analyzes for panel 1 can be collected, they said 2 pm, without being informed that I need an appointment. I was defied at the door of the collection office because I did not have an appointment and other patients were received. You have no respect for patients' time and money, you have displayed only one number for which you do not receive information... (Show more)

Cristi But - 2 years ago - Review Provided by Google Maps

Hello. Please write to us about what happened by filling out the form on the website: https://www.reginamaria.ro/suport. Our colleagues from Customer Care will analyze what happened together with all the people involved, and will get back to you with an answer as soon as possible. Thank you!

Response from the owner2 years ago

Besides the fact that I was charged for something that was included in the subscription, I have been waiting for a month and 10 days for the return of the money, although I was initially told that it would be returned within 30 days. Unprofessional and unserious. 3 emails and I still haven't solved anything. Can a complaint to ANPC solve it?... (Show more)

Emanuela Pop - 2 years ago - Review Provided by Google Maps

Hello. If you had an unpleasant experience within the network, we recommend that you fill out the form on the website with more details about what happened: https://www.reginamaria.ro/suport The colleagues from Customer Care will check the situation and get back to you to you with an answer. Thank you!

Response from the owner2 years ago

I went to a standard dermatology consultation, knowing that I have two specialist consultations included in the subscription. I had to pay 190 lei for the device with which the consultation was done (a magnifier for moles). Could the specialist consultation be done without that device? Of course not. How much money does the regina maria corporation make if it can charge a specialized device on the back of each patient? Of course, I did not receive the invoice for the company because "we are not VAT payers". In short: an experience as absurd as it is abusive!... (Show more)

Andreea Bagita - 2 years ago - Review Provided by Google Maps

Hello. Please write to us about what happened by filling out the form on the website: https://www.reginamaria.ro/suport. Our colleagues from Customer Care will analyze what happened together with all the people involved, and will get back to you with an answer as soon as possible. Thank you!

Response from the owner2 years ago

It is not normal for you to stay for 30 minutes to give some analysis and the nurses to sit and tell stories and say that they have something else to do. One could still take over the analyses.

Iuliana Balazs - 2 years ago - Review Provided by Google Maps

Hello. We recommend that you fill out the form on the website https://www.reginamaria.ro/suport Colleagues from the customer who will check what happened and get back to you. Thank you!

Response from the owner2 years ago

The building is pretty old, at least it's what you can see from the inside. Now talking about the staff. I went there for a problem with some results from a recent test. The doctor didn't ask my anything about the problem i went for. They look at the test results and that was it. 15 minute for ~300 Ron without discovering anything new, for they telling me that they cant help me, that my problem it's too big for them. I thought that at least Regina maria have good and prepared staff. I don't recomand... (Show more)

Andee - 2 years ago - Review Provided by Google Maps

Hello. We recommend that you fill out the form on the website https://www.reginamaria.ro/suport Colleagues from the customer who will check what happened and get back to you. Thank you!

Response from the ownera year ago

Ok

Cristian Dan Dascalescu - 2 years ago - Review Provided by Google Maps

Hello. Please write to us about what happened by filling out the form on the website: https://www.reginamaria.ro/suport. Our colleagues from Customer Care will analyze what happened together with all the people involved, and will get back to you with an answer as soon as possible. Thank you!

Response from the owner2 years ago

I went for a consultation and had a pleasant experience. I will definitely recommend. I don't understand why everyone is outraged. The prices are displayed on the website and of course other investigations are added in addition to the consultation. Doctors, friendly and efficient staff, a truly professional team.... (Show more)

b andrei - 2 years ago - Review Provided by Google Maps

Thank you for your feedback!

Response from the owner2 years ago

Perfect

Andreea Ghisa - 2 years ago - Review Provided by Google Maps

Thank you for your feedback!

Response from the ownera year ago

Do not go harvesting in this center! Even though I said it usually makes me sick, they still sent someone inexperienced who kept moving the needle in the vein and the collection failed. My husband came in after me and had the same experience. Only after they didn't succeed with me or my husband, they sent someone else and the husband harvested ok, without pain, super fast and easy. I refused. So either ask someone who knows how to come, or choose another center. I find it outrageous that these girls are learning the hard way and on our money and time. Especially when you specify that you are not at all comfortable in that situation. Obviously I felt sick afterwards.... (Show more)

Anca Gîndulescu - 2 years ago - Review Provided by Google Maps

Hello. Please write to us about what happened by filling out the form on the website: https://www.reginamaria.ro/suport. Our colleagues from Customer Care will analyze what happened together with all the people involved, and will get back to you with an answer as soon as possible. Thank you!

Response from the owner2 years ago

This clinic does not deserve even one star. I made an appointment about a month ago for a gastro consultation. The big problem is that she calls you from Bucharest for an appointment anywhere in the country, but she no longer informs you that the doctor is not at the location on the day of the appointment. I had to drive about 60 kilometers to the clinic location and when I got there I found that the doctor is not there and not even a substitute doctor is at this location. I do not recommend at all.... (Show more)

Andreea Cristina Dicu - 2 years ago - Review Provided by Google Maps

Hello. Please write to us about what happened by filling out the form on the website: https://www.reginamaria.ro/suport. Our colleagues from Customer Care will analyze what happened together with all the people involved, and will get back to you with an answer as soon as possible. Thank you!

Response from the owner2 years ago
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Address: Str. Louis Pasteur nr. 24/72, Cluj-NapocaRomania
Marker
Leaflet QanoMed