Pure Dental Studio

Singapore - Singapore
4.1 40 reviews

About Pure Dental Studio Pure Dental has opened a new face, Pure Dental Studio, at the heart of Serangoon Garden Estate! Taking everyone’s feedback that dental visit may be a stressful experience for kids, we have specially designed our 2 branch to be have both outdoor & indoor play area for your children to play and mingle before getting their teeth checked. Our spacious new clinic with the greenery from the open courtyard... (Show more)

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4.1 (40 reviews)
5.0 
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5.0 
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Pure Dental Studio Reviews

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The staff who answering calls is so rude. She refuse to listen to the customer, keep forcing customer to agree to her. She not even get my name or contact when making appointment. Only trying to make appointment for the first visit and I encounter this. Definitely will blacklist this dental clinic.

shiaoting chan - a year ago - Review Provided by Google Maps

Dear Shiaoting, We are very sorry about your experience. Our receptionist always try their best to accommodate to requests as best they can. She was having a hard time hearing you due to the heavy downpour and I think you probably couldn’t hear her very well either. Before she could try to get the through to you the line has been cut. Truly apologize for the poor line.

Response from the ownera year ago

Dr Amanda and her staff are really patient and professional during my visits to the clinic. The procedures are always explained clearly and making sure that I understood them before they were being carried out. Highly recommended clinic to visit.

Bing Heng Goh - a year ago - Review Provided by Google Maps

It’s been a good experience with Dr Lim at pure dental studio. Highly recommended.. Will sure come back ✌️

Fruhana Frukhan - 2 years ago - Review Provided by Google Maps

Went for cleaning and polishing awhile back. Realized that food was still stuck in my teeth after reaching home

Jon - 2 years ago - Review Provided by Google Maps

Dear Mr Tan, We are very sorry about your experience. We cannot seem to find your record, wondering how long ago your visit was. We take pride in our work and take the quality of our service very seriously. We always encourage patients to contact us if there are anything they are concern about after our treatment, and we strive to solve the issues as promptly as we can. Do give us a call so we can better understand your concerns and hopefully help you have a better experience. Thank you. Pure Dental Team

Response from the owner2 years ago

I am very happy with the service. Friendly and pleasant team. Amanda is patient, careful and understanding. I have brought my parents for their check-ups as well. Will definitely return!

WP WG - 2 years ago - Review Provided by Google Maps

Dr Amanda’s dental visits are a delight for the kids; her professionalism and calming demeanour make them love every appointment, and the kid-friendly environment adds to the fantastic experience.

Jacqie Tysebaert - 2 years ago - Review Provided by Google Maps

Amanda is the best, she is patient and took her time to explain everything for me. The process is pain free too which is always a plus 😝 …

H.J Lim - 2 years ago - Review Provided by Google Maps

Was looking for something local. This place have a nice ambiance, staff are all friendly and professional. Price is reasonable too.

Matthew Stan - 2 years ago - Review Provided by Google Maps

Pure dental was recommended to me by my friend: since, I can't stop saying how much I like the services and how much I feel, as a patient to be treated so well! Amanda is the best dentist I ever had, she is patient, she provides good care to her patients, and most of it : she makes you feel safe.. Thanks a lot !... (Show more)

Laura Lafontaine - 2 years ago - Review Provided by Google Maps

Dr Amanda Lim is a caring dentist who is very efficient and brilliantly provides the results for good dental health for my family and myself. Also always seeks to explain the procedures which she would be carrying out.

Richard Tan - 2 years ago - Review Provided by Google Maps

Really like the services here! Dr Amanda Lim is always super patient and cares tremendously for her patients :)

Amyre Leong - 2 years ago - Review Provided by Google Maps

Amenda is just the dentist we love to go to. I have been with her since 6 years, my friends loves her as well. Very professional and I m happy with all the care she provides. Zineb BOUCHER

Zineb Boucher - 2 years ago - Review Provided by Google Maps

I decided to finally do this review as I’m fed up with all the waiting time. I get a reminder call to be on time, and the dentist ends up being at least half an hour late each time. I’m only coming back as my Invisalign case is here.

Gladys Tan - 2 years ago - Review Provided by Google Maps

Used to be my go to dental clinic, until their service and waiting time got pretty out of hand. Was on time for my appointment and was told to wait, after about 45 minutes of waiting the nurses still couldn’t give me a definite time of when is my turn. The nurse and the front desk is the same person and hence she was away most of the time. Ended up having to cancel and postpone to another day as the waiting time exceeded an hour and I was using my lunch break for this appointment. Didn’t go back to the clinic ever since. My dad decided to still give them a chance and went for an appointment today. Waited for an hour for his turn from 4pm, an hour of waiting later, the dentist who was supposed to see him REJECTED him saying that because he is not his regular patient, thus he is unsure of how to clean. That’s a first I heard from a dentist. In short, only visit them if you have time to spare and willing to wait long hours for your turn. Hopefully they don’t turn you away.... (Show more)

Gloria Tan - 3 years ago - Review Provided by Google Maps

My daughter had the worst experience with Dr Amanda Lim today. The session was meant to be just extraction of baby tooth, my daughter ended up crying. Dr Amanda Lim went on without explaining her procedure to remove claimed decaying portion of the tooth after the removal of baby tooth. As parents we are not aware of the procedure and as my daughter protested and cry, Dr Amanda raised her voice continuously telling my daughter to remain calm. I do not understand why the need to proceed with a procedure without explanation and approval. This is unacceptable. I will not recommend any child to come to this clinic. My child is only in P2, how would raising the voice and demanding calmness help?... (Show more)

Don Chong - 4 years ago - Review Provided by Google Maps

Dear Don, We can understand your distress as a parent when you see your little one being in the dentist for the first time. It not not our intention to make you feel that we are raising our voice to your kid. We will have a speak to the treating dentist and ensure that we strive for better service in the future. If you would like our director to give you a personal call back to discuss further do let us know. We thank you for choosing us as your health provider and sincerely apologize for the experience you have encounter and hope to make things right for you. Regards, Pure Dental

Response from the owner4 years ago

Just completed the preventive dental care by Doctor Lim and her assistant. Great thorough maintenance. Efficient service from making a booking yesterday, punctual for the appointment, registration and service.

Kweng Koh - 4 years ago - Review Provided by Google Maps

Fav dentist new place at Bishan. Reasonable pricing, caring dentists. The place is huge, clean and nice. Sheltered all the way from Bishan MRT station, makes it very convi.

Law MeiJun - 4 years ago - Review Provided by Google Maps

Very satisfied with my first experience at the dental clinic. Dr Lee give professional advice as it has been years since I visit a Dentist. Both the doctor do follow up with my teeth conditions after my filling, in case of any pain or uneasiness. Will definitely recommend people to try their service, especially Dr Lee.... (Show more)

yujun loh - 5 years ago - Review Provided by Google Maps

Office is nice. Dentist and assistant were pleasant but “consult”, scaling, polishing, and fluoride application took all of 10 mins. Doesn’t seem that thorough. Every other dentist I’ve been to, the same service is at least 30; no extra work was required in the past nor were those providers slow.

mike dalessandro - 5 years ago - Review Provided by Google Maps

Prices quoted and prices charged are different. The difference is $35. Also prices charged differs from poster displayed at the entrance. Staff said dr amanda lim will return my call. But up to date, 3 weeks already, there is no call from the doctor

Agnes Tee - 5 years ago - Review Provided by Google Maps

Dear Agnes, We appreciate you taking time to comment. Our prices are very clearly displayed at the front of the clinic for all to view. We also do not have any hidden charges at all for any disposables or injections etc, nor do we charge GST. I believe there must have been some miscommunications during the exchange. We truly apologize for any misunderstanding that may have occurred during your visit. We will strive to improve in this area and to serve our patients to the best of our abilities. Best Regards, Pure Dental

Response from the owner5 years ago
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Address: 9A Kensington Park Road, Singapore, Singapore, S557261Singapore
Marker
Leaflet QanoMed
Dr Amanda Lim
Principal Dentist
Dr Amanda Lim

Dr Amanda Lim, B.D.Sc. (Hons). qualified from the University of Melbourne in 2002. She is the principal dentist at Pure Dental Practice. She has years of experience practicing in Victoria, Australia, both in public and private services. She subsequently moved to Singapore and was practicing in a renowned group dental practice in Orchard Road for many years. Her particular interests are in Paediatric Dentistry and Cosmetic Dentistry. Dr Lim believes in continually expanding and upgrading her education, and by so doing she maintains exceptional expertise in the latest dental procedures and technology.