Pong Family Dental Clinic

Malaysia - Selangor
4.3 18 reviews

About Pong Family Dental Clinic The Dental Clinic: At Pong Family Dental Clinic we know our customers are our most important asset. We fully respect your wishes and aim to make your treatment with us as easy and fulfilling as possible, giving you amazing results. Our Mission is to help you to achieve great dental health. We are a clinic specializing in Invisalign aligners, dental implants, cosmetic dentistry, endodontics and orthod... (Show more)

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4.3 (18 reviews)
4.6 
Staff
5.0 
Punctuality
5.0 
Communication
5.0 
Competence

  • all
  • nice staff (7)
  • totally competent (1)
  • right on time (1)
  • bad behavior (1)
  • well-communicated (3)
  • high tech (1)

Pong Family Dental Clinic Reviews

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Doctor Pong is friendly. Good job done .

Faith Lee - a year ago - Review Provided by Google Maps

Friendly n professional

Ashley Ling - a year ago - Review Provided by Google Maps

Me and family like the services

Bun Hua Tee - a year ago - Review Provided by Google Maps

Very kind and friendly dentist. Recommended

DENIS LEE YEW QI - a year ago - Review Provided by Google Maps

Dr Nigel Pong was highly recommended to me by my ex-dentist.I was seeking for a good endodontist who can do a good job with reasonable pricing. He met my criteria and since then my husband and sister goes there for their dental issues too.

Teresa Chan - a year ago - Review Provided by Google Maps

Bring my mom for consultation.Dr pong very friendly and knowledgeable doctor.Explain well what to do next by see condition of the tooth.Charge reasonable price.Highly recommended.

jeevavani vani - 2 years ago - Review Provided by Google Maps

Thank you so much for the wonderful review for us.. πŸ‘πŸ‘ …

Response from the owner2 years ago

Cocky and arrogant. Inflated dental prices

Juan Pillai - 2 years ago - Review Provided by Google Maps

Dear Ms Juanita Pillai, The price quoted for the dental treatment that we quoted was fair and just. Price was quoted to you before treatment was to begin. Since you didn't agree to the price, we didn't proceed further. As a dental profession, we are bound by the Dental Act 2018 (sub 1.8) a) A practitioner has the right to charge such fees as he deems proper and reasonable, which are in compliance with Schedule VII and Schedule XIII of the Private Healthcare Facilities and Services Regulation 2006 (Fee Schedule). b) A practitioner must have a schedule of fees available for his patients within the clinic premises. These fees may be displayed on the official clinic webpage/ social media platform under the name of the practice. c) A practitioner should not: (i) entice prospective patients by offering packages, discounts or special promotions. (ii) offer discounts for the purpose of obtaining the payment of fees promptly or within a specified time. (iii) charge the fees for providing care in a misleading manner. d) Upon request, the patient shall be provided with an itemised bill for all treatment carried out by the practitioner. e) The patient should be informed prior to the initiation of treatment of the estimated charges and, during the course of treatment, any other charges which may arise. Thank you for your understanding. Have a safe trip back to Singapore. Thank you.

Response from the owner2 years ago

Dr Pong is very friendly! 😁 They also offer Orthodontics service. Scalling price is starting from RM100 and above, RM150 and above for braces scalling. Please come and do scalling here! Fast service πŸ‘πŸ» …

Mimi - 3 years ago - Review Provided by Google Maps

Thank you so much for the great review.. Glad u had a fantastic dental experience with us here..

Response from the owner3 years ago

Very good and attentive service by Dr Nigel. Dr Nigel is very skillful and treatment is not painful.

Joshua Goh - 3 years ago - Review Provided by Google Maps

Thank you Mr Joshua for your kind review.. Glad that our team did an amazing job for you.

Response from the owner3 years ago

Did my braces here for about 2 years. Commendable service by Dr Nigel Pong who is detail oriented and very particular about patient’s oral hygiene. Nurses are friendly, professional and they always made sure to remind me a day before my appointment.

Rita Heaw - 4 years ago - Review Provided by Google Maps

Thank you so much for the good review Rita.. Glad u had. Fruitful and wonderful experience here.. πŸ‘πŸ‘ …

Response from the owner4 years ago

Have come here a couple of times but each time I came here to do scaling and polishing Pong tends to find holes in the tooth. Not one or two on average at least 3 holes during each scaling. Never had any pqid before and after the tooth filling, have been in pain for easily 3 minths. I was becoming suspicious and decided to check with other dentist and did not come accross similar experience. I have heard of the same with a few other patients and have decided to try other dentist for now. Something to watch out for.... (Show more)

KK K - 4 years ago - Review Provided by Google Maps

We are truely sorry u had a bad experience here with us. We would appreciate if u can provide us with more details and we will investigate further. Do contact us via Whatsapp at 018-3111480. Thank you..

Response from the owner4 years ago

A good experience with Dr Pong. He was professional and yet friendly and reassuring, explained what needed to be done.

Ms Yu - 5 years ago - Review Provided by WhatClinic

Painless comfortable experience every time.Very affordable prices .

Nisha Lingam - 5 years ago - Review Provided by Google Maps

Thank you so much for a good review. Glad u had a good experience here Dr..

Response from the owner5 years ago

Very professional, wisdom tooth extraction was soo quick.

Dilip Kumar - 5 years ago - Review Provided by Google Maps

Tq dilip for the good review.. Glad u had a very good experience here.. πŸ‘ …

Response from the owner5 years ago
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Address: 111 Jalan Gasing Seksyen 10, Petaling Jaya, Selangor, 46000Malaysia
Marker
Leaflet QanoMed
Dr Nigel Pong
Dr Nigel Pong

Dr Pong Loong Sean
Dentist
Dr Pong Loong Sean