Physioclem Caldas Da Rainha

Portugal - Caldas Da Rainha
4.7 126 reviews

About Physioclem Caldas Da Rainha For more information about Physioclem Caldas Da Rainha in Caldas Da Rainha please contact the clinic.

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Physioclem Caldas Da Rainha Reviews

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During our stay in Portugal (2023 March - April) we went for treatments at Physioclem in Caldas da Rainha. We were -after internal consultation- scheduled on the same day we called. Our (various) complaints were handled professionally and with a lot of personal attention by Raquel. She has an enormous (medical) knowledge, combines different techniques and works very calmly and contentiously. The result was very good.Thanks again, J&N ! As customer you notice that you are respected at Physioclem and that a good and professional team works here with noticeable pleasure. We highly recommend Physioclem!... (Show more)

Jos van Buuren - a year ago - Review Provided by Google Maps

Good Afternoon It is with great affection and attention that we read your words. Knowing that our patients leave our Physioclem facility well and happy gives us even more motivation to follow our mission. Our physiotherapist Raquel is truly excellent. Whenever you need us, we will be here. All going well!

Response from the ownera year ago

I have been in contact with the Pysioclem team (physiotherapy), in Caldas da Rainha starting last December (last 4 months) in a somewhat difficult post-operative period... The physiotherapist who has been accompanying me (Therapist Rodrigo Batalha) has been unsurpassable both in the technical aspect and in the human-relational sphere. It has, in fact, been the answer I have needed in many moments of advances and setbacks... when sometimes I felt like giving up: THANK YOU Rodrigo! However, congratulations to all the professionals of this TRUE TEAM from Caldas da Rainha with whom I have the best interactions... YOU BREATHE HEALTH in all aspects, in that "House"!!! - well-cleaned facilities and a very welcoming environment, with the friendliness of all professionals. All of this promotes widespread well-being among users who, initially, are there for causes related to physical suffering... And for that, we can certainly thank EVERY ONE of the members of the Caldas da Rainha Team. BIG O-B-R-I-G-A-D-A!... (Show more)

Maria Leonor Silva Rebelo - a year ago - Review Provided by Google Maps

Hello, Maria Leonor! You can't even imagine our happiness when reading your words. Our entire team thanks you and sends you a deep hug. Our mission is to care and we try to do so every day with the greatest dedication, knowledge and joy. We can only wish you the best and may your recovery be felt every day. Our smiling physiotherapist Rodrigo Batalha will continue with you on this path. For our part, our also giant O-B-R-I-G-A-D-O!!!

Response from the ownera year ago

Outstanding service the moment I walked in. Joana at the reception was very friendly, and my physiotherapist, Diana, was very professional and knowledgeable with her explanations. Highly recommended Well done Thank you

Owen Gregory - a year ago - Review Provided by Google Maps

So happy to read your words, Owen Gregory. It was amazing to have you with us. We'll always be here.

Response from the ownera year ago

Excellent customer relationship. Great dedication. Excellent professionals.

Cecília Neto - 2 years ago - Review Provided by Google Maps

Hello, Cecilia! We are so happy to receive your feedback. It will be always like this. A hug

Response from the owner2 years ago

I liked! Good service and very friendly. Very comfortable facilities. I recommend it 👍👍👍 …

Eliseu Mártires - 2 years ago - Review Provided by Google Maps

Hello, Elisha! We are very happy that you had an experience that you enjoyed. Thankful!

Response from the owner2 years ago

I underwent physiotherapy for 4 months after knee surgery, I was seen by an extremely competent and good-natured professional (Mr. Rodrigo Batalha). He followed medical recommendations exactly and I was able to recover fully. The structure of the clinic is fantastic and all the staff are very attentive. Anyway, serious people and a great structure. I recommend!... (Show more)

Felipe Pires de Moraes - 2 years ago - Review Provided by Google Maps

Hello, Filipe! Thank you for your words and rating. Our physiotherapist Rodrigo Batalha is really fantastic. Whenever you need us, we are here.

Response from the owner2 years ago

I want to record here my DISSATISFACTION with the osteopath consultation. I went today for an osteopathy treatment, to remove the "knots" from my body and they still remain in me, at no point did the professional who attended to me ask if I was satisfied, I still felt something in my body, I was the one who had to ask It wouldn't do anything to my back since we have a front and a back and both must be "looked at". Well, it seems to me that I didn't even have a consultation, I left as I entered, the consultation cost was 45 euros so that the service was consistent with the value. Look, I've already had osteopathy elsewhere, which wasn't in Caldas and I felt a big difference as soon as I left the consultation. . I communicated my DISSATISFACTION with the receptionist and I realized that she also didn't value it very much, what bothers me is that the place that saves customer service and customer satisfaction is in another sphere. It is very regretful and resentment that I write here... (Show more)

Lucilia Pinheiro - 2 years ago - Review Provided by Google Maps

Exma. Mrs. D. Lucília, First of all, we thank you for your comment. Unfortunately, we were unable to meet your needs and, above all, expectations. We have tried to contact you in order to better understand your point of view, but so far it has not been possible to respond. We wanted you to know that we have already carried out an internal assessment of the situation. Our colleague actually did an Osteopathy session, as requested, following the usual consultation pattern of this profession, working not only locally, but also remotely, which will allow the result to appear not only immediately, but also some time later. At the end of the session, in addition to the reassessment, our colleague recommended an exercise to do at home, to ensure that the results last. Based on your comment, I believe that one of the factors of dissatisfaction may be related to the fact that you expect a massage from the session and not exactly the application of osteopathic techniques. In relation to our colleague at reception, from what we found out, the procedure was the usual one, and she was immediately offered the possibility of speaking to the colleague who treated her to express her dissatisfaction, which she chose not to do. . Perhaps the colleague at reception could have immediately presented the complaints book to you so that you could leave a written record of your dissatisfaction, for which we apologize. Regarding the session price, the usual table price is this. This was communicated to you before the start of the session. I believe, however, that given the fact that we did not meet your expectations, the value seems high to you. I would still like to get your feedback regarding your pain after 24 hours, as the results of Osteopathy do not have to be immediate. We will continue to try to contact you in order to help resolve your clinical situation and regain your confidence. With best regards and see you soon. Marco Clemente

Response from the owner2 years ago

Great treatment with professional staff

Bill Ahern - 2 years ago - Review Provided by Google Maps

Thanks, Bil 🙌🙏 …

Response from the owner2 years ago

I want to thank the way I was received and supported at Physioclem Caldas da Rainha. A place that I recommend to everyone. Congratulations on your professionalism.

Diogo Fonseca - 2 years ago - Review Provided by Google Maps

Goodnight! We are pleased to read your words. We are happy that we met your expectations. We are here whenever you need us.

Response from the owner2 years ago

Fantastic experience. The space is incredible and the level of service is excellent. Congratulations on your work. Keep it up.

Gonçalo Suissas - 2 years ago - Review Provided by Google Maps

Hello, Gonçalo! Thank you for your words and rating, which makes us very happy. Anything you need, we're here. Everything going well.

Response from the owner2 years ago

very pleasant and clean space very friendly service from reception to the physiotherapists. Thank you very much to physiotherapist Jessica for her care and expertise in clarifying my doubts, as well as her advice. I really liked it and I recommend it.

raquel pires - 2 years ago - Review Provided by Google Maps

Good morning, Rachel! Great to receive your message and rating. We are happy to convey everything we are, from the space, the reception service and our physiotherapists. Whenever you need us, we are here. And yes, our Jessica is an excellent professional and human being. A hug

Response from the owner2 years ago

For the first time I came to Physioclem, very well treated, very good team, very good work Thanks to the whole team

Alberto Rodrigues - 2 years ago - Review Provided by Google Maps

Hello, Alberto! Thank you for your words, which make us very happy

Response from the owner2 years ago

Excellent professionals!

Sara Chaves - 3 years ago - Review Provided by Google Maps

Hello Sara! How happy we are to read your words ❤️

Response from the owner2 years ago

Physiotherapist Rodrigo is an excellent professional.

Maria C. Bénard Guedes - 3 years ago - Review Provided by Google Maps

Hello Maria! Thank you for your words. Truly, our physiotherapist and osteopath Rodrigo Santos is excellent🙏 …

Response from the owner2 years ago

Good professionals I like being treated well

Carlos Santos - 3 years ago - Review Provided by Google Maps

Hello Carlos! Thank you very much for your words🙏 …

Response from the owner2 years ago

Very pleasant space for Pilates.

Lucia Moreira Antao - 3 years ago - Review Provided by Google Maps

Thank you, Lucia 🥰 …

Response from the owner2 years ago

The physiotherapy centers we have in Caldas da Rainha do not truly provide rehabilitation. There is a lack of coordination between the therapist and the doctor. I do not recommend this center for elderly people with complex problems.

Le Morais - 3 years ago - Review Provided by Google Maps

Hello good afternoon! First of all, we thank you for your comment. However, we are unsure whether your comment referred to Physioclem or to various clinics in general, and was not specific to ours. Could you enlighten us so we can assess the situation, please? Still, and considering the criticism, one of the aspects that we consider to be extremely important in the rehabilitation process is precisely the coordination between the various participants in the care of the “sick” person, including the doctor, other health professionals and even informal caregivers. If this aspect failed at any point, we are deeply sorry and would appreciate it if you let us know so that we can understand the reasons why this happened, as it is not our policy at all. Thank you very much and with best regards. Marco Clemente

Response from the owner2 years ago

Great professionals and excellent service.

Moysés Lopes - 4 years ago - Review Provided by Google Maps

Dear Moyses, thank you very much for your preference, comment and rating. Always count on us 😉 …

Response from the owner4 years ago

Friendly and attentive

Rute Bacelar Figueiredo MARTINHO - 4 years ago - Review Provided by Google Maps

Hello good afternoon, thank you very much for your comment and rating. Always count on us 😊 …

Response from the owner4 years ago

Good Professionals, they managed to prevent me from having tendon surgery with 49% rupture, Thank you

Hernani Félix - 4 years ago - Review Provided by Google Maps

🙏 …

Response from the owner2 years ago
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Address: Rua da Paz, nº12, Caldas Da Rainha, 2500165Portugal
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Leaflet QanoMed