Patheodent

South Africa - Cape Town
4.5 13 reviews

About Patheodent For more information about Patheodent in Cape Town please contact the clinic.

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Patheodent Reviews

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Bad experience with Dr Andrew Ellis. Sloppy, tardy, dishonest, more interested in the money than the client.

Richelle Steyn - 2 years ago - Review Provided by Google Maps

It's clear that our attempts to address your concerns haven't met your expectations. We genuinely regret any dissatisfaction you've experienced. However, despite our efforts to find a resolution, it seems there's a fundamental disconnect between your expectations and our services. While we strive to accommodate all our patients, it's evident that we may not be the best fit for your needs. We take pride in our commitment to excellence and continuous improvement, but unfortunately, it seems we haven't been able to meet your expectations. We appreciate your feedback and will use it to reflect on our practices and procedures. However, we must also acknowledge that not every customer relationship is a perfect match. We sincerely wish you the best in finding a service provider that better aligns with your expectations.

Response from the owner2 years ago

Dr Ellis and his dental assistant Dianne are an incredible professional team. Dr Ellis is an attentive and highly skilled dentist who has attended to my dental requirements for the past 10 years. I am highly recommend his skilled services. Thank you, Dr Ellis

Zunade Loghdey - 2 years ago - Review Provided by Google Maps

Thank you Zunade

Response from the owner2 years ago

I started my journey last year with the re-alignment of my teeth, culminating in the restoration of problem teeth (largely due to alignment problems) and had the good fortune of working with Dr. Pieter van Rooyen. My experience has been nothing but fantastic! The reception team, office managers and everyone are always so professional, happy to see you, remember you by name. Respond timely to inquiries and Dr. van Rooyen along with his lovely assistant are just a pleasure to work with. I wholeheartedly recommend Patheodent - and this is coming from a patient who prior to this, had an irrational fear of dentistry. Amazing staff, amazing experience, incredible professionalism - highly recommended!... (Show more)

AlcorZA - 2 years ago - Review Provided by Google Maps

Thank you for the kind words.

Response from the owner2 years ago

Amazing service from Patheodent. The staff are friendly and helpful and they genuinely care. Do not hesitate to use them for all your dental needs 😀 …

Cj Conradie - 2 years ago - Review Provided by Google Maps

Best dentist I've ever been to. Made me feel relaxed all the way, friendly staff. So happy with my dental cleanup, that I stopped smoking. My teeth is so white and I still have one session left.

Steve Van Zyl - 2 years ago - Review Provided by Google Maps

Good day Steve. Thank you very much. We appreciate your kind feedback

Response from the owner2 years ago

Dr Klein radiates calm and works quickly to fix my numerous fillings (from years of avoiding the dentist). He has a great chair side manner.and in his hands my dentophobia recedes and I am almost relaxed. What a relief to find a dentist that makes the whole experience less of a trauma. I am even persuaded that an annual check-up might be a good idea.... (Show more)

Deborah Gericke - 2 years ago - Review Provided by Google Maps

Hi Deborah, thank you very much for your kind words.

Response from the owner2 years ago

Very nice staff. Sadly I've had one filling done completely wrong and had to return to have it done all over again. It happens. The thing is, went back recently and it happened again with another dentist. Filling cracked after first appointment, then cracked when came back to have it done again. Third time lucky (had to re-do it twice on second appointment) it stayed in, but I have pain now as if the gum or a nerve is exposed. I also had a bad sensitivity issue due to a gum receding and they just did stop-gaps which have not helped at all. It feels a bit like a very efficient factory churning out appointments. I've never had these issues before and I've also never paid as much in the past either (not even close).... (Show more)

Grant de Smidt - 2 years ago - Review Provided by Google Maps

Good day Grant We regret that you have had an unsuccessful dental experience. At Patheodent we believe in providing the best possible quality dentistry with every patient. We would appreciate it if you could schedule an appointment in order for us to address your concerns. Kind regards Patheodent Team

Response from the owner2 years ago

I am absolutely in love with Patheodent! Their staff and customer service is of the best I have ever experienced. And I have seen my fair share of dentist practices over the years. I will never be able to thank Dr Van Rooyen enough for giving me the smile I have always dreamed of! It is just perfection. 😁 Nadine Brits... (Show more)

Nadine Brits - 3 years ago - Review Provided by Google Maps

Excellent service and very friendly staff

Zach Shaik - 8 years ago - Review Provided by Google Maps

In my experience, this rates as the top dental practice in Cape Town - perhaps even the entire country. Dr. van Rooyen and his team, are taking a logical step-by-step approach, from initial assessment through various phases of co-ordinated treatments, to get my dental requirements and needs into 100% magnificent form. If looking for a dentist who truly cares, and refuses to gloss over fine technical detail, Patheodent (Dr. van Rooyen specifically, in my case) certainly warrants the highest of accolades. In a nutshell, unequivocally recommended. >>... (Show more)

Chris Wagner - 10 years ago - Review Provided by Google Maps
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Address: 14 Eaton Rd, Gardens, Cape Town,, 8001South Africa
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