Ottawa Vein and Cosmetic Medical Clinic

Canada - Ontario
4.0 31 reviews

About Ottawa Vein and Cosmetic Medical Clinic This clinic has provided non surgical vein and skin rejuvenation treatments for the last 30 years. The clinic is located at Riverside Drive in Ottawa. Medically tested products and techniques are used to ensure that treatments for patients are not only safe but effective. The goal of the team at the clinic is to improve the natural beauty of patients in a subtle and natural way. Services at... (Show more)

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4.0 (31 reviews)
4.8 
Staff
4.3 
Punctuality
5.0 
Communication
5.0 
Competence

  • all
  • high tech (2)
  • right on time (3)
  • well-communicated (3)
  • totally competent (7)
  • nice staff (11)

Ottawa Vein and Cosmetic Medical Clinic Reviews

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My first Botox experience and certainly not my last! Dr. S was wonderful in explaining the whole treatment, showing and guiding the through the process and ultimately making sure I am comfortable at all times! Thank you so much Dr. S and staff for making me feel so welcomed. I will see you in a couple of months!!... (Show more)

Annie Dee - 2 years ago - Review Provided by Google Maps

Thank you so much for your kind words Annie! We are happy to hear your experience was positive and pleasant!

Response from the owner2 years ago

I want to say thank you to the staff and Doctor Stojanovic! I went in for a skin consultation as I have eczema and I wanted a professional's opinion. Dr. Stojanovic was very professional and gave me a couple of options for my skin. Ultimately she wrote a prescription for a special eczema cream that I picked up at a compound pharmacy. This cream is the best I have ever had. No more big flare-ups at all. Thank you Dr. Stojanovic!!... (Show more)

Sammy Sosa - 2 years ago - Review Provided by Google Maps

Hi Sammy! Thank you so much for the kind review! It was a pleasure to have you in our clinic. I am grateful you trusted us with your dermatology issues and happy to hear the cream is working!

Response from the owner2 years ago

I recently started a treatment with Dr. S., and I'm having an amazing experience! Dr. S. and team are very knowledgeable, attentive and kind. I'm loving the results of my vein treatment! I highly recommend the clinic!

Raquel Carvalho - 2 years ago - Review Provided by Google Maps

Thank you so much for your review Raquel! It is our pleasure to treat you at our clinic and we are happy to hear you love the results of your treatment! :)

Response from the owner2 years ago

My Dr. requisition has been sent to this clinic as I have problems with my varicose vains. To book an appointment they are asking for a credit card. What??? This type of appointments are cover by OHIP. Why they need my credit card? They say it's because their system requires this information. Never heard of that yet! SCAM... (Show more)

Iwonka Szczepanik - 2 years ago - Review Provided by Google Maps

Dear Iwonka, First of all, we sincerely apologize if you felt uncomfortable in any way. That really was not our intention. Taking your card number is standard practice at our Clinic, similar to some policies that e.g. many airlines or hotels have. We require a valid credit card number for all patients to secure their booking. Only in the case of cancellation, changes or no-show within 48 hours of the appointment fees will be charged in full to the credit card number with which they were held. Otherwise, your credit card IS NOT charged. We can talk about this issue further if you decide to give us a ring and if not, we wish you successful treatments at another clinic. Kindest regards, Ottawa Vein & Cosmetic Medical Clinic

Response from the owner2 years ago

Whoever works the front desk (MJ) is probably one of the most unprofessional individuals I have ever spoken to. Beware of how they treat customers throwing accusations around that are false. Remember who the client is when your calling them. I am so beyond disgusted with the attitude and treatment I was given I highly recommend you steer clear of this business.... (Show more)

C G - 2 years ago - Review Provided by Google Maps

Dear CG, We are very sorry to hear that. Our team sincerely apologizes for any inconvenience you might have experienced. Our goal is to make our clients feel happy and confident, we have been in business for more than 30 years, and we surely do not want something like this to happen again - so we thank you for the feedback. If you are open to talking more, we would appreciate it if you could contact us to see how we can help and resolve this issue. Kind regards, Ottawa Vein & Cosmetic Medical Clinic

Response from the owner2 years ago

My experience with the clinic - the receptionist was incredibly pleasant, the space is wonderful and inviting, and Dr S is so patient, I was left speechless. She answered all of my questions, and even added some explanations to alleviate my fears. A sincere recommendation for this clinic!

Tijana Damjanovic Gertner - 3 years ago - Review Provided by Google Maps

My entire experience with the Ottawa Vein Clinic was very pleasant. At first, I was a little bit scared since I didn’t know what the treatments would look like, but Dr. Bosiljcic Stojanovic took the time to explain the process to me and was available to answer any questions (and trust me, there were a lot of them haha). All the best to the girls and doctor Svetlana!... (Show more)

Beilog - 3 years ago - Review Provided by Google Maps

Had very dry facial skin prone to sunburns - went in for a consultation with their expert, got vitamin therapy as a solution. Although I'm not thrilled with the price tag, i love the results and the people there.

First Last - 3 years ago - Review Provided by Google Maps

I went for a PRP hair treatment, the consultation went smoothly Dr. Stojanovic was very nice and friendly and i ended up getting the 4 session package. On my second session Dr. Stojanovic was unable to draw my blood as she was unable to locate my vein and i was asked to go to a lab downstairs (which was really busy) with the blood tube and pay the extra $50 the lab charges and carry my blood sample back to the clinic for the doctor to preform the treatment which was really frustrating therefore i ended up refusing to do so. PRP procedure is basically taking my blood , centrifuging it and injecting the blood plasma back into my scalp with a gun So taking blood is a part of the $500 treatment and i should not be charged extra if the doctor was unable to draw my blood. After going back and forth with the front desk who was very unprofessional in handling the situation and made it sound like it was my fault and it is normal to pay. Anyways i ended up speaking with the doctor who also refused to cover the full extra lab charges which i may need to pay each session , so i just cancelled the rest of my 3 treatments as it felt like i was being taken advantage of. Very disappointed !!... (Show more)

Maha E. - 4 years ago - Review Provided by Google Maps

Hello dear Maha E. Thank you very much for your feedback. I am sad to learn that your initial positive experience didn't finish on a high note. I thought that during your consultation, we covered all options for your treatment, including the possibility of going to the lab for a blood draw, if necessary, and additional price covering that service. As I told you during your visit, in 99% of cases, I can draw the blood for treatment myself, but in that 1 %, due to different circumstances, I am not. Since the laboratory is not associated with our clinic, there is an additional charge for their service, that I do not have control over. The agreement that we made during your last visit was that I would split the cost of the lab work with you to minimize the inconvenience. If you want to discuss this into further details, you can contact me at the clinic at 613 737 5675. Regards, Dr.Stojanovic

Response from the owner4 years ago

A polite customer’s encounter should be welcomed with kindness, warmth and respect especially when thousands of dollars has been invested including exorbitant parking fees. The air breathes superiority and condescension. Interpersonal skills and maturity are lacking at this office. “If you upset the nest the bees will sting;” and this behaviour is extremely unprofessional. This comes from the top.... (Show more)

ginger cookie - 4 years ago - Review Provided by Google Maps

I was curious to receive viewpoints on treatments that might improve the look of old acne scars, in particular, a chemical peel. I received a skin analysis and without pressure, I was asked if I would be willing to try a moisturizing treatment peel that would benefit my skin and also serve as a training activity for two specialists in the room. The skin specialist was positive, had great bedside manner, and applied excellent quality products to my face. I was sent home with travel size samples to apply post-treatment. I am now almost finished the post-treatment products and my skin looks and feels healthy and soft. Wonderful experience!... (Show more)

Julia - 5 years ago - Review Provided by WhatClinic

My first time at this place and I have to tell everyone. This place is amazing! They are very friendly and make you feel just like at home. Dr. Bosiljcic-Stojanovic takes the time to explain everything that I needed to know. No words can explain Dr. Bosiljcic-Stojanovic professionalism.

Nena Milivojevic - 7 years ago - Review Provided by Google Maps

I went to see Dr Svetlana for varicose veins consultation and treatments. She conducted a thorough examination and suggested injection treatments which she performed personally. She was very pleasant and made me feel very comfortable during my exam and treatments. She explained to me the importance of wearing compression stockings and took all the measurements and helped me choose the best fit. Her office staff is professional, friendly and helpful. Overall, it was a very positive experience and I would highly recommend Dr Svetlana.... (Show more)

vera drobnjakovic - 7 years ago - Review Provided by Google Maps

I am immensely grateful to have a doctor like Dr. Stojanovic for my treatments in her clinic. Quality is number one reason why I go there. I love her professionalism and have a huge respect for her medical expertise. I trust her because she never hesitates to take the time to give me cosmetic or general (medical) support and politely talk to me or other patients. Thank you so much Dr. Stojanovic! Also, I have always had great experiences with the staff in the Ottawa Vein and Cosmetic Medical clinic.... (Show more)

Tennis Guy - 7 years ago - Review Provided by Google Maps

Love ! Very professional and friendly ! So knowledgeable 😊 I highly recommend! 💋

Tanya Renaud - 7 years ago - Review Provided by Google Maps

My entire experience with Ottawa Vein and Cosmetic Medical Clinic was excellent. Staff is very friendly and efficient. The wait time is very short. I would definitely recommend them to anyone!

Gordana Todorovic - 7 years ago - Review Provided by Google Maps

I had a pleasure of being a patient of Dr Stojanovic. From the initial contact to the office to the first consultation with the doctor, from the procedure to the follow up - everything was done in a highly professional manner. Dr Stojanovic is very detail oriented and dedicated professional, very pleasant to deal with. I am happy to recommend her services!... (Show more)

Vanya Lazovic - 7 years ago - Review Provided by Google Maps

I Dr.ve from Montreal to Dr. Svetlana a few times per year for all my facial aesthetic needs. I received laser treatment for my Rosacea and facial veins as well as fillers for my face and lips. Dr. Svetlana is just excellent! She is very experienced and a natural perfectionist. She understands my face and knows how to make me pretty. Nobody else could get my lips to look this good except her. Since I am with Dr. Svetlana I have received many compliments and I will go only to her.... (Show more)

Irmgard - 8 years ago - Review Provided by WhatClinic

Dr Sveltana Stojanovic. I would like to express my greatest thanks and appreciation to Dr Sveltana Stojanovic at the Ottawa Vein and cosmetic Medical clinic. From the minute i got to Dr. S. Stojanovic's office everyone was professional and efficient . They make me feel home. I felt that i made a good decision to coming. They are very friendly, welcoming.,caring. Following Dr S. Stojanovic and taking her advise seriously getting amazing and wonderful result. Now i can wear my short and skirt with a lot of confident. I like to recommend everyone. Thank you . Dr. Sveltana Stojanovic .... (Show more)

Amssal Dagher - 8 years ago - Review Provided by Google Maps

Loved my treatment and the knowledgable staff, felt comfortable and they were able to answer all my questions regarding my skin. and treatment options were great!

LEANNA JOHNSTON - 8 years ago - Review Provided by Google Maps
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Address: 1919 Riverside Drive Suite 211, Ottawa, Ontario, K1H 1A2Canada
Marker
Leaflet QanoMed
Dr S Bosiljcic-Stojanovic
Dr S Bosiljcic-Stojanovic

At Ottawa Vein and Cosmetic Medical Clinic, Dr. Svetlana Bosiljcic-Stojanovic provides a range of anti-aging medical treatments and sclerotherapy, details of which you will find on the following pages. Dr.Bosiljcic-Stojanovic is a Family Physician who has specialized in phlebology and anti aging medical treatments for a number of years, attending courses, congresses, seminars and workshops in Europe, Canada and U.S.A. which she continues to do on a regular basis. She is always in search of innovative techniques and approaches, to ensure she is always at the forefront of her field of practice. Dr.Bosiljcic-Stojanovic is a member of the Canadian Society of Phelbology, the Canadian Association of Aesthetic Medicine, the American Association of Aesthetic Medicine and Surgery, the American Academy of Aesthetic Medicine, the WOSIAM, and the Serbian Association of Anti-Aging Medicine (SAAAM). In October 2011, Dr.Bosiljcic-Stojanovic was elected Fellow of the Canadian Society of Phlebology in recognition of her outstanding achievement.