My Dentist Clarendon Road

United Kingdom - Leicestershire
4.7 30 reviews

About My Dentist Clarendon Road This dental group runs 220 dental clinics across the country and offers high quality dentistry for NHS patients at all the clinics. Services provided include support and infrastructure facilities at all clinics to provide the best available dentistry to patients, a full range of NHS treatments at all the clinics run by the group and specialist services like emergency dentistry, sedation dentistry, minor ... (Show more)

  • Reviews
  • Services
  • Contact
  • Q&A
  • Staff
Service - Visit Price
Dentist Consultation $42
Dentures $445
Dental Crowns $509
Fillings $89
Extractions $89
Root Canals $337
Hygienist Session $57
Dental Implants $2,291
Dental X Ray $14
4.7 (30 reviews)
5.0 
Staff
5.0 
Facility
4.6 
Punctuality
4.9 
Communication
5.0 
Competence

  • all
  • nice staff (48)
  • right on time (15)
  • well-communicated (27)
  • totally competent (12)
  • high tech (14)
  • good facility (9)

My Dentist Clarendon Road Reviews

Write a Review

Absolutely diabolical service from start to finish. During my initial visit (08.12.23) I was told I didn't have an appointment, and was made to feel like I was going crazy attending the wrong practice, despite my assurances that it was definitely this practice which I'd registered with via phone. After leaving, feeling very confused, they later realised it was their error and called to confirm - whoever took my call recorded my contact details incorrectly AND booked me in with a dentist who was on long term sick. I therefore took the morning off work for absolutely no reason as there was no replacement dentist to see me on arrival. One rude staff member made no attempt to apologise, and quite frankly shouldn't be working front of house. At this stage I spelt out my correct email address so this could be updated on their system, but they clearly did not do so (see below). To make matters worse, I later receive a parking fine as no one in reception had notified me to the need to obtain a parking permit despite knowing this was my first visit. This appointment was then rescheduled for 30.01.24 and I was given a receipt to confirm this appointment. On arrival (30.01.24) the same rude staff member was on reception and she was again unable to locate my appointment details. No apology once again and no explanation given for their error. Whilst a manager arranged to squeeze me in for an appointment with a 15 minute wait, I was so infuriated by this time that I didn't want to give them my time of day, nor money. Why would someone want to hang around and wait in an environment where patients are clearly not respected?! After submitting a second complaint, I was informed that my appointment had been postponed due to the dentist being off sick. She informs me that an email was sent to notify me of this; however this was once again sent to an incorrect email address... I'd like to say 'third time lucky' but it's safe to say I won't be returning to test this theory. There's also not much point in making a formal complaint - you'll receive an insincere apology from the manager, and no changes will be made. Avoid at all costs!!... (Show more)

Lauren Nicholls - a year ago - Review Provided by Google Maps

Great first experience! Dr Jelena and Evie were not only very professional but also extremely friendly with great sense of humour and managed to make my dental appointment fun - I didn’t want to leave! I could easily recommend this place and these two ladies to anybody! Thank you!

Wiktoria Krawczyk - a year ago - Review Provided by Google Maps

I can't rate the dentist I see highly enough ~ Jelena. I am a very anxious patient & in the past avoided the dentist causing me to lose a few teeth. However since seeing Jelena I have built a trust that I now know longer dread attending. She doesn't judge, she puts me at ease & keeps me informed each step of the way. For a fearful patient I would 100% recommend. Evie the dental nurse also is great keeping the atmosphere light & friendly which also puts me at ease. Thank you both 😊... (Show more)

Gemma Grant - a year ago - Review Provided by Google Maps

Ricky did a very thorough examination and took x-rays, explained everything in detail and gave best options. Evie helped with hygiene care, how best to use the electric toothbrush and really detailed guidance on flossing, mouth wash, a very comprehensive consultation, really good 👌 …

Clair Knight - a year ago - Review Provided by Google Maps

Prompt service and sound dental advice. I was probably lucky to land on dental check-up one day and hygienist the next; however they seem professional and genuinely keen to help. 4 stars from me is exceptional...

kevin goacher - a year ago - Review Provided by Google Maps

Thank you for taking the time to leave us a 4-star review. We look forward to welcoming you back to {my}dentist for your next appointment. Kind Regards {my}dentist Patient Support Team

Response from the ownera year ago

Good Afternoon. I would like to express my happiness and gratitude regarding Dr. Jelena and assistant Kira. Today I went to see them for a filling of a tooth that gave me severe pain. It has been a long and painful jorney until a friend of mine recomended me Dr. Mihailova. I have to say that I am absolutely mortified when it comes to going to the dentist. I am beyond scared and anxious so it wasn't an easy decision to take. When I finally decided to go and see Dr. Jelena it was one of the best days ever. Beside her being an absolute proffesional and explained me all the ways, all the steps, she also promised me NO PAIN. That was music to my ears. So after 1 root canal treatment and 3 fillings I can definetely say it was PAINLESS!!! NO PAIN AT ALL! And the fillings look so nice, they match your teeth perfect. I also have to praise that Dr Jelena beside being an amazing DOCTOR she has this calmness and aura and such a good and positive energy. The way she spoke to me and the way she spoke to her assistant was so nice and calm, loved every minute there! Every visit was more than a treatment it was therapy. A big thank you Dr Jelena and Kira for taking care of me!! I can't wait to come in 6 months for a checkup. THANK YOU My Dentist Hinckley!!!... (Show more)

Anca Julescu - a year ago - Review Provided by Google Maps

After suffering severe toothache over the weekend…made appointment t see Dentist…saw a lovely lady….she successfully extracted tooth later the same day…excellent service

Marion Voss - a year ago - Review Provided by Google Maps

What’s amazing advice from Doctor Bhavin Chandarana he gave great advice to one of my friends who I accompanied in an Emergency setting would highly Recommend this dentist 🪥 …

Jonathan Thompson - a year ago - Review Provided by Google Maps

Its lovely to hear that you trust the practice with your dental care. Thank you so much for your review and recommendation. Kind Regards mydentist Patient Support Team

Response from the ownera year ago

I have been using this surgery for years for both NHS treatment (general check ups, scale and polish) and private treatment (air polishing, whitening, braces) and the staff are just wonderful. Jelena, my dentist, is so knowledgeable and explains everything really clearly. She takes pride in what she does and is a joy to deal with. Adele has provided me with great guidance around my braces, helping me to make an informed decision to best meet my needs. Visits are always pleasant - I can't recommend highly enough.... (Show more)

Natasha Brown - a year ago - Review Provided by Google Maps

Thank you for such a lovely review for our practice. They are a great team who really care for their patients.. Kind Regards {my}dentist Patient Support Team

Response from the ownera year ago

Very impressed by my recent experience as an NHS patient at My Dentist, Hinkley. The receptionist was friendly and helpful when I rang up. She was able to book me in within a week with the dentist I wanted to see. On the day, I was seen on time. The dentist was friendly & reassuring & was able to remove my painful back tooth swiftly & painlessly. I was given clear advice on aftercare before I left. Great service. Thank you.... (Show more)

Gwen O'Mahoney - a year ago - Review Provided by Google Maps

Thank you for such a wonderful review for our practice which is very much appreciated. Thank you for sharing your patient experience with us. Kind Regards mydentist Patient Support Team

Response from the ownera year ago

I was in excruciating pain because of my molar cavity that has reached the nerve, went to mydentist and was received by a lovely receptionist who immediately registered me and booked me for an urgent dentist appointment as soon as possible. Considering it was my first time ever going to a dentist, the dentist Harminder Sihota examined me, did the xrays, clearly explained the situation to me and what to expect also gave very helpful oral care advices, prescribed me antibiotics and performed a root canal the next following week. The procedure went smooth, Harminder showed great expertise and never forgot to reassured me while performing the root canal as i was nervous since it was my first time ever. After the root canal and the temporary filling I was already able to eat and was pain free for a couple of weeks. At last Harminder put the permanent filling and I’m honestly so impressed with the final results, it looks as if I had never had a cavity on that molar. Considering it was only one tooth that was decayed the price was very reasonable. I am extremely happy with the service and would definitely recommend mydentist and Harminder to anyone who is local.... (Show more)

Orion kouassi - a year ago - Review Provided by Google Maps

They are a lovely practice and I know that Harminder will be thrilled with your review and recommendation. Kind Regards {my}dentist Patient Support Team

Response from the ownera year ago

Fantastic dental care. I have a lot of anxiety around going to the dentist (as I’m sure most people do) but I really needn’t have worried. I had an initial assessment with Dr Jelena to discuss a filling, stain removal and pain in my jaw due to TMJ . After an examination of my teeth and some X-rays she went through all my options and the prices. (I paid for a private appointment because I had been waiting two years for an nhs appointment and I didn’t want to wait any longer) Dr Jelena discussed both nhs prices and private prices, there was no pressure at all to make a decision then and there. There are also payment plans such as pay in three and a monthly plan where you pay around £8 per month and that entitles you to a % off and a free check up and hygienist appointment a year. I went back a week later for the dental work to be carried out and I have got to say it was THE BEST DENTIST VISIT Iv ever had! Again I had been a bit nervous but Jelena put me at ease, she said we could stop at any point or take a break and kept checking on how I was feeling and explaining everything as she went along. I felt genuinely cared for and there was pretty much no pain considering I was having work done. Until that appointment I have never left a dentist happy, so I really do want to sing her praises!! I have recommended her to several people since and I would 100% go back to her specifically every time. The work has been brilliant, filling colour matched my tooth perfectly. The stain removal was fantastic and I’d recommend the air polishing too. My teeth look and feel great. I’m just waiting for my night guard/ retainer fitting when it’s back from the lab. I have high hopes it will help my TMJ pain. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️... (Show more)

Heidi Emma - a year ago - Review Provided by Google Maps

Hi, as a company we understand how people can be frightened of the dentist, it’s really important to us that our patients feel comfortable and reassured in our care. It’s great to hear that your dentist communicated your treatment with you so well and that you would recommend us. Kind Regards {my}dentist Patient Support Team

Response from the ownera year ago

I would like to say thank you Evie and Jelena! For doing their job perfectly and being friendly! Everything was done very well and they worked very well as a team. I've never been to a dentist that had such good teamwork as them.

Igor Igor - a year ago - Review Provided by Google Maps

Thank you for such wonderful feedback for our practice. They will be thrilled to see your review. Kind Regards {my}dentist Patient Support Team

Response from the ownera year ago

Today Jelina and Evie made sure I was relaxed and comfortable, despite my nerves. During the filling they worked as an efficient team. They made me laugh with their amusing chatter and I almost forgot I was at the dentist. Probably the best experience I've ever had in the chair. Thank you ladies, you are the best.

jan cadd - a year ago - Review Provided by Google Maps

Hi, as a company we understand how people can be frightened of the dentist, it’s really important to us that our patients feel comfortable and reassured in our care. It’s great to hear that your dentist communicated your treatment with you so well. Kind Regards {my}dentist Patient Support Team

Response from the ownera year ago

I would like to thank Jelena and Evie for the wonderful care today. As always the whole process of teeth treatment/polishing took place painlessly and in a nice atmosphere. You are the best team!

kamil kedzior - a year ago - Review Provided by Google Maps

Thank you for such a lovely review for our practice. They are a great team who really care for their patients. Kind Regards {my}dentist Patient Support Team

Response from the ownera year ago

Evie went above, and beyond, when, attending my appointment she could hear I was struggling to convince my little boy to get rid of his dummy and she jumped in with my reassurance, going above, and beyond, to convince my little boy that dummy’s are bad for your teeth! I really can’t thank you enough and now my little boy has been dummy free for 8 weeks! Great dental practice and team. Thank you Evie!! X... (Show more)

Charlotte Paige - a year ago - Review Provided by Google Maps

Thank you for such a wonderful review for our practice which is very much appreciated. Thank you for sharing your patient experience with us. Kind Regards {my}dentist Patient Support Team

Response from the ownera year ago

Just come back from my dentist appointment with Jelena & TY. And it was fab as usual. Great team work and had a pleasant experience with assistant (Ty) she was lovely and did gave me hand to sort out some things on reception desc:)) great level of customer service what expected from an assistant and doc 🦄 AJ …

Aljowka Alahverdiyeva - a year ago - Review Provided by Google Maps

Thank you for such a wonderful review for our practice which is very much appreciated. Thank you for sharing your patient experience with us. Kind Regards {my}dentist Patient Support Team

Response from the ownera year ago

Jelena and Evie what a team very friendly and informative clearly explaining what my options were and would fully recommend booking in with them. Not a fan of the dentist but they made it a very comfortable experience overall can’t wait to go back !!

David Beasley - a year ago - Review Provided by Google Maps

I'm so happy to hear that everything was fully explained to you in a caring and appropriate way. Thank you for your 5-star review and recommendation. Kind Regards {my}dentist Patient Support Team

Response from the ownera year ago

I had have very good experience with my dentist especially big thank you for Jelena and Evie. They are good qualifiedet team.

Natalija Birkantaite-Liachovic - a year ago - Review Provided by Google Maps

Thank you for such wonderful feedback for our practice. They will be thrilled to see your review. Kind Regards {my}dentist Patient Support Team

Response from the ownera year ago

Have recently finished both straightening and whitening treatment, and I am so pleased with the results. Jelena and her team were always very friendly and helpful, explaining everything thoroughly along the way.

Linda Gaisford - 2 years ago - Review Provided by Google Maps

I'm happy to hear your treatment went well, I know that Jelena and the will be thrilled with your review Thank you for your 5-star review. Kind Regards {my}dentist Patient Support Team

Response from the owner2 years ago
See more...
Ask Now

Ask a Question

Question and Answer

See more...
Address: 8 Clarendon Road, Hinckley, LE10 OPLUK
Marker
Leaflet QanoMed
Dr Aleksandra Kowal
Dentist
Dr Aleksandra Kowal

DMD Zabrze (Poland) 2004 Between 2004-2007 I worked in NHS & Private dentistry in Poland before joining Clarendon Road in May 2008. I have attended courses in Aesthetic dentistry, Restorative dentistry & courses in occlusion and headache treatment.

Specialities
Cosmetic Dentistry Restorative Dentistry
Dr Imtiaz Patel
Dentist
Dr Imtiaz Patel

BDS Liverpool 1995 I have been in Clarendon Road since 1998, I concentrate my time on general NHS dentistry and I attend regular Continual Professional Development courses.

Specialities
General Dentistry
Dr Mircea Aunianu
Dentist
Dr Mircea Aunianu

After qualifying as a general dentist, I worked for 4 years as an associate in a private practice in Romania. During this time I completed the following courses in Endodontics, Aesthetic Dentistry & MSC in Oral Microbiology. I joined Clarendon Road in January 2008 & qualified in Implantology in 2009, I am currently in the final year of my PHD in Restorative Dentistry.

Specialities
Implantology Cosmetic Dentistry Endodontics Restorative Dentistry
Dr Anca Cristina Turcareasa
Dentist
Dr Anca Cristina Turcareasa

Between 2004-2007 I worked with the head of oral maxillo-facial surgery clinic in Bucharest & ran my own practice, I joined Clarendon Road in December 2007 and have attended many courses, amongst them the [Treatment name removed] training course conducted by Bob Khana president and founder of the International Academy for Advanced Facial Aesthetics. In January 2010 I enrolled in the part-time program in Restorative Dentistry at Eastman’s Institute of Dental Excellence in London.

Specialities
Beauty Therapy Oral and Maxillofacial Surgery Restorative Dentistry
Dr Sundip Nagra
Dentist
Dr Sundip Nagra

BDS Birmingham 2008 I completed my 12 months vocational training in Coventry & joined Clarendon Road in September 2009, my interests are restorative dentistry & oral surgery.

Mr Mohammed Abdurazak
Dental Auxiliary
Mr Mohammed Abdurazak

I worked for 5 years in the NHS in Sweden before joining Clarendon Road in 2007 & have continued to extend my knowledge & skills through attending periodontal & whitening courses.

Specialities
Dental Hygienist Cosmetic Dentistry Periodontics
Ms Justine Fox
Dental Auxiliary
Ms Justine Fox

I have worked for IDH at Clarendon Road for 10 years. I have extend my skills through courses on Adult Education Teaching and Dental Health Education. I am also qualified to take dental impressions. Recently I have completed a course on whitening.

Specialities
Dental Hygienist Beauty Therapy