Moscow Eye Clinic

Russia - Moscow
4.1 67 reviews

About Moscow Eye Clinic "Moscow Eye Clinic" offers efficient and thorough eye disorders diagnosis and treatment. Our clinic is a highly specialized medical institution with the highly qualified specialists providing comprehensive diagnostic evaluation and care for patients with eye diseases using advanced diagnostic and surgical equipment. In the “Moscow Eye Clinic” we have professionals from many spheres of ophthalmology: diagno... (Show more)

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4.1 (67 reviews)
5.0 
Staff
4.7 
Punctuality
3.0 
Communication
5.0 
Competence

  • all
  • well-communicated (1)
  • nice staff (7)
  • right on time (3)
  • bad communication (1)
  • high tech (1)
  • totally competent (2)

Moscow Eye Clinic Reviews

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Dr. Yudina, a serious and sensitive professional in her field, independently operated on my cataract. We will make a second eye with it.

Светлана Щевьева - a year ago - Review Provided by Google Maps

Wonderful doctors! Pimenova Tatyana Igorevna works miracles.

Y & M - a year ago - Review Provided by Google Maps

Greetings, Y&M! We sincerely thank you for sharing your impressions of our work with us and our potential patients. It's nice that we have such caring patients like you. We are glad that your visit to us left positive emotions. If you need qualified advice, we are always ready to provide the necessary assistance. Know that you can always count on us! Best wishes to you! Always yours, Moscow Eye Clinic.

Response from the ownera year ago

Everything about the eye clinic is absolutely wonderful! Alexander Alexandrovich Goretsky operated on me. The operation went very well. The doctor broke a secondary cataract after replacing the lenses, after the operation he told me not to drink carbonated water for two days, not to wash with hot water or go to the bathhouse, and scheduled a free appointment to measure intraocular pressure. From now on I will visit the clinic, because where I was treated, they could not give me a correct diagnosis for six months. And at the Moscow Eye Clinic they did everything for me in one day!... (Show more)

Татьяна Белова - a year ago - Review Provided by Google Maps

Good day, Tatyana Belova! Thank you for sharing your impressions of our work with us. It's nice that we have such caring patients like you. We are glad that you were satisfied with your contact with us. We promise to continue to meet your expectations. We employ only highly qualified doctors with extensive experience. With wishes of health and well-being, Moscow Eye Clinic.

Response from the ownera year ago

The employee who answers the phone is illiterate and rude. I wanted to make an appointment, but in the end I am writing a negative review and will use the services of another clinic. PS for management call 11/26/23 at 9:10

Dmitry Khromov - a year ago - Review Provided by Google Maps

Good afternoon, Dmitry. Thank you for your feedback. We have taken into account the information received from you. We promise to look into it and take the necessary measures. We really hope to maintain your trust. Please stay tuned! Sincerely, Moscow Eye Clinic in Semenovsky Lane.

Response from the ownera year ago

Thanks to all the staff. Especially Alexey Vasilievich

Hovanes Sargsyan - 2 years ago - Review Provided by Google Maps

Hello, Hovanes Sargsyan! Thank you for choosing our company and placing your trust in our specialists. We're glad we were helpful to you. We sincerely hope that we will continue to keep the bar at the given height in the future. We work to the highest quality standards and are attentive to the problem of each patient. Be healthy and take care of yourself! We wish you and your loved ones good health and all the best! Sincerely, Moscow Eye Clinic.

Response from the owner2 years ago

Mironova I.S. went to the clinic to remove a chalazion of the upper eyelid. claimed that a sick leave certificate would be issued, but after the operation it turned out that this clinic did not issue a sick leave certificate for this type of disease. Thank you for misleading!

Юлия Самкова - 2 years ago - Review Provided by Google Maps

Julia, good afternoon! We are sorry that there was a misunderstanding. Please leave your contact information to understand the situation and discuss it with your doctor. We worry about every patient and wish you a speedy recovery! Sincerely, Moscow Eye Clinic

Response from the owner2 years ago

The best clinic, we decided to save money and went to the clinic in Cheboksary. We picked up the glasses. The child began to have headaches. It turned out that they were chosen incorrectly in Cheboksary. In this clinic, all factors are taken into account, there is good equipment and professionals work, and they don’t skimp on money for it.... (Show more)

Алинка Калинка - 2 years ago - Review Provided by Google Maps

Good afternoon, Alinka Kalinka! We would like to express our sincere gratitude to you for taking the time to leave a comment about our work. We are pleased that your visit to us left positive emotions. If you need qualified advice, we are always ready to provide the necessary assistance. Know that you can always count on us! We wish you good health and all the best. Sincerely, Moscow Eye Clinic.

Response from the owner2 years ago

Very good clinic. I had laser vision correction here using the femto lasik method with Yulia Valerievna Yakovleva. I liked everything very much. Everything was explained perfectly, there was no fear. Now I can see 100% and it's incredibly cool. Thanks a lot!

Светлана Шуткова - 3 years ago - Review Provided by Google Maps

Svetlana, good afternoon. We sincerely thank you for being satisfied with the results of laser vision correction! We conveyed words of gratitude to the surgeon. Sincerely, Moscow Eye Clinic.

Response from the owner3 years ago

Extremely negative experience of the last room! Doctor Mironova Irina Sergeevna did not see my most serious diagnosis - embolism of the CAS branch! They could help within 24 hours, but... Now the left eye sees half clearly. What will happen next is unknown. Moreover, I called the clinic the day before with a request to call me back - they completely ignored me. But this doctor has more than enough pathos.... (Show more)

Дмитрий Бондаренко - 3 years ago - Review Provided by Google Maps

Hello Dmitry. Thank you for your rating. We would like to clarify the situation. The fact is that at the time of the initial contact with the MGK, based on the results of a full diagnostic examination (all protocols are in hand), no data were received for the presence of pathological changes. A diagnosis established in another medical institution on the fourth day from the moment of initial contact with the MGK is not valid, which is also confirmed by the examination results presented later. Due to the inaccuracy of the indicated diagnosis, conclusions about the functional visual prognosis are also incorrect. Sincerely, Moscow Eye Clinic.

Response from the owner3 years ago

Unfortunately, we have had a negative experience with this clinic. The call center specialist assured us that the clinic can perform laser vision correction surgery for a child under 18 years of age. However, upon arrival at the clinic, we were told that such an operation was impossible, and they began to “sell” us examination services (although why carry out an examination if they don’t do the operation anyway). In general, be careful with the call center.... (Show more)

Alexander Gamov - 3 years ago - Review Provided by Google Maps

Alexander, hello. There may have been a misunderstanding. Indeed, laser vision correction is not recommended until the age of 18. But there are programs to restore children's vision using laser devices. Perhaps you have been consulted on this very issue. Sincerely, Moscow Eye Clinic.

Response from the owner3 years ago

The administrators at this clinic don’t know anything about the service, instead of creating maximum comfort for visitors, it feels like they are doing the opposite, creating all the conditions for you to “never set foot here.” The doctors are professionals and tried to give a complete and detailed consultation.... (Show more)

Serge Klimov - 3 years ago - Review Provided by Google Maps

Serge, hello. Leave your contacts or contact us by email so we can clarify the situation. Our mail: mgkl@mgkl.ru. Please indicate in the subject line: Google review

Response from the owner3 years ago

I won't go here again. I made an appointment with Slonimsky, the appointment costs 6,000 rubles! Just think about this amount, this is how much a doctor receives in 15 minutes. consultations. I waited more than a month to get an appointment. There was no free time during the day, so they ended up scheduling me at 8:20 p.m. I arrived at the appointed time and waited another 40 minutes, and I did not come for a free appointment. According to my diagnosis of keratoconus, the doctor did not even tell me that in one eye the disease passes from stage 2 to stage 3, when stage 4 is already blindness. He didn’t prescribe me any medicine, didn’t prescribe drops, nothing, but sent me to another paid appointment with another doctor, Kishkin. Those. I waited more than a month just to go to another specialist and for all this I paid 6,000 rubles. The only thing they advised me to do was to make scleral lenses and wear them, although at the appointment I said that I had previously had such lenses, unfortunately, they did not help at all... (Show more)

kate 6787 - 4 years ago - Review Provided by Google Maps

Good afternoon Thank you for your feedback! Tell me the name of the patient who was at the appointment or enter your contact information for communication. I would like to smooth out the negativity that has arisen. Sincerely, MGK administration

Response from the owner4 years ago

I don't understand how this clinic has such a high rating. This is a place for pumping money!! We had an appointment with Dr. Shpilko. After the examination, the doctor said that the lenses in both eyes need to be changed, urgently, and the operation costs 250,000 rubles. We turned to the Research Institute of Eye Diseases, where the doctors (several doctors!) clearly said that no lenses need to be changed and only one eye needs to be treated!!!! And there is no urgent need for surgery, everything is not as critical and scary as they told us at the Moscow clinic. How can you deceive people like that? They take that kind of money and can’t even do the repairs, the clinic is shabby and old! In general, don’t set foot there anymore.... (Show more)

Маргарита Тарасюк - 4 years ago - Review Provided by Google Maps

Good afternoon Dear Margarita, We thank you for your feedback. Please leave your contact information for communication. We will conduct an internal investigation, the results of which we will inform you personally in accordance with the requirements of the legislation on the storage of personal data. We inform you in advance of the following: 1. The cost of all services we provide is posted on our official website in the “Prices” section 2. Our specialists do not perform “urgent, emergency” surgical interventions - this is done by emergency ambulance. 3. The cost of cataract surgery in our clinic has never reached 250,000 rubles 4. MGK doctors never perform cataract surgery on both eyes at the same time. The minimum break between operations is 1 week. And this already contradicts your words about the “urgent need” to carry out operations. To clarify other details, we need your full name. and the date of the clinic visit. If you do not provide this data, your review will be considered unreliable and discredits the reputation of our clinic. Unfortunately, this is not the first time we have encountered custom reviews on the Internet. Our clinic staff provide medical services based on health principles. Carrying out medical activities for 10 years, we have won the trust of clients only through transparent pricing and correct prioritization, where the health and vision of our patients occupy the first positions. If such a situation really occurred, perhaps there was a misunderstanding between you and the doctor, we will be able to find out after submitting your question to the medical commission. If you do not want to advertise your data on this site, you can send it via email to our address mgkl@mgkl.ru. Sincerely, Moscow Eye Clinic

Response from the owner4 years ago

OK

Дмитрий Казанцев - 5 years ago - Review Provided by Google Maps

Thanks for your feedback!

Response from the owner5 years ago

They don't even pick up the phone! Accordingly, the score is 1.

Татьяна Лобкова - 5 years ago - Review Provided by Google Maps

Thanks for your feedback! Leave your phone number and we will call you back! Sincerely, marketer of the Moscow Eye Clinic Ekaterina

Response from the owner5 years ago

The operation was performed by Yulia Valerievna Yakovleva. Very satisfied!

Ольга Прохорова - 5 years ago - Review Provided by Google Maps

Good afternoon Thank you for rating our specialist and clinic! We were glad to help you! Sincerely, MGK administration

Response from the owner5 years ago

Good afternoon Good clinic with good specialists! Thank you very much to Irina Sergeevna Mironova. They spoke very politely at the reception and on the phone, thank you for your professionalism! I advise everyone who has problems with their eyes to contact this clinic.

К О - 5 years ago - Review Provided by Google Maps

Hello! Thanks for your feedback. We really do have good specialists working for us, because good, competent communication between patient and doctor is important. If you need our help again, come again! We will be glad to see you! Sincerely, Marketing Manager of the Moscow Eye Clinic Kalyonova Ekaterina

Response from the owner5 years ago

I was treated for chalazion in different clinics for three months and came here to have it removed. Many thanks to doctor Anna Aleksandrovna Molchanova, anesthesiologists and nurses (unfortunately, I don’t know their names), everything went quickly, painlessly (as far as possible for such operations), it heals very quickly ♥♥♥ An additional bonus - it’s always easy to call and make an appointment at a convenient time... (Show more)

Katie Ed - 5 years ago - Review Provided by Google Maps

Good afternoon We were glad to help you! Come again if you need our help. Sincerely, MGK administration

Response from the owner5 years ago

Good evening, we had the child undergo sounding, doctor Lysikov Nikolai Nikolaevich (I think I remembered the last name correctly) was pleasant, he explained everything competently, showed everything to the point, there was nothing superfluous, the girls at the reception were friendly, a warm, cozy atmosphere. And at the price, they were pleasantly surprised, because in others 2 times more expensive. I will recommend it to family and friends.... (Show more)

Юлия Платонова - 5 years ago - Review Provided by Google Maps

Good afternoon Julia! Thank you for your assessment of our specialist and the MGK clinic! We were glad to help you! Sincerely, MGK administration

Response from the owner5 years ago

I liked the level of service in the clinic and the level of equipment of the clinic with modern technologies. I was very pleased with the appointment with the ophthalmologist; unfortunately, I don’t remember her last name. She told and explained everything in great detail. It is convenient to make an appointment at this clinic, the staff is friendly and polite, friendly and always happy to help.... (Show more)

Арина Кунашова - 5 years ago - Review Provided by Google Maps

Arina, thank you for your high assessment of the doctors’ professionalism. Your positive feedback is the main criterion for us. All the best! Sincerely, marketer of the Moscow Eye Clinic Ekaterina

Response from the owner5 years ago
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Address: The Semenovsky lane, b.11, Moscow, 107023Russia
Marker
Leaflet QanoMed
Dr Sergei Tsvetkov
Chief Executive
Dr Sergei Tsvetkov

A surgeon of the Highest Category. He has over 26 years of experience. During his practice he has performed over 12 thousand surgeries of various levels of difficulty.

Specialities
Eye Surgery
Prof Svetlana Tchernysheva
Ophthalmologist
Prof Svetlana Tchernysheva

Doctor of Medical Science, professor, ophthalmic surgeon, higher school lecturer. A specialist in the sphere of diagnostics, functional and surgical treatment of binocular and oculomotor pathologies in children and adults.

Specialities
Eye Surgery Ophthalmology
Prof Alexey Slominsky
Doctor
Prof Alexey Slominsky

Professor, doctor of medical sciences, the head of the 1st surgical department of Ophthalmology Clinical Hospital of Moscow Health Department.

Specialities
Ophthalmology Eye Surgery