Metro IVF-Puchong Branch

Malaysia - Puchong
4.3 80 reviews

About Metro IVF-Puchong Branch Metro IVF has been involved in infertility services for more than 10 years and it’s initial IVF baby was delivered in 2000. We have helped many would-be-childless couples from Klang community as well as other parts of Malaysia and oversea countries to have babies of their own and families of their dreams. In the early years we provide IUI and IVF services and in the later years extended to ICSI, sperm fre... (Show more)

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4.3 (80 reviews)
5.0 
Staff
5.0 
Punctuality
4.8 
Communication
4.6 
Competence

  • all
  • right on time (2)
  • high tech (1)
  • totally competent (7)
  • nice staff (39)
  • bad communication (1)
  • incompetent (1)
  • outdated equipment (1)
  • well-communicated (14)

Metro IVF-Puchong Branch Reviews

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Highly recommended.They made our dreams came true! after 10years married.We are glad and thankful that we found them. thank you DR TEE, DR SIVA AND DR PRAKASH. THANK YOU Metro .......

Maniarasu Thamayanthi - a year ago - Review Provided by Google Maps

Great service and professional doctors

Tet Ai Peng - a year ago - Review Provided by Google Maps

Dear Tet Ai Peng, Thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with us and that you found our service to be great. We are also glad that our doctors were able to provide you with the professionalism you deserve. We greatly appreciate your support and your kind words mean a lot to us. Thank you once again for choosing us as your preferred IVF centre and we look forward to serving you in the future.

Response from the ownera year ago

My doctor is dr chooi, she attentive and based on my history, gave me the best advice. Only drawback is need to queue long to pay money..

Teo Peggy - a year ago - Review Provided by Google Maps

Dear Peggy Teo, Thank you for taking the time to leave a review and for choosing Dr. Chooi as your doctor. We are delighted to hear that you found her to be attentive and that she provided you with the best advice based on your medical history. We understand your concern about the queue for payment and we apologise for any inconvenience caused. We are constantly looking for ways to improve our services and we appreciate your feedback. Thank you once again for your support and we look forward to continuing to serve you in the future.

Response from the ownera year ago

reasonable price for body check up only

SY Mah - a year ago - Review Provided by Google Maps

I would like to share my experience regarding my consultation with Dr. C. Firstly, I found that Dr. C was not particularly friendly and seemed very business-minded during the consultation. This made it challenging to establish a comfortable rapport. Moreover, Dr C often used medical terminology that was difficult for a layperson like me to understand. This language barrier made it tough for me to fully grasp the details of my condition and the proposed treatment. Another aspect that stood out to me was the lack of proactive advice from Dr. C. If you're seeking information about your condition, it's best to come prepared with a list of questions, as the doctor doesn't readily offer comprehensive explanations. Instead, the focus is often on suggesting further tests and assuming compliance with the treatment plan. As a patient, this approach left me feeling uncomfortable, as I believe in understanding my medical situation thoroughly before proceeding with any treatments. While I appreciate the doctor's expertise, I believe a more patient-centered approach, with clearer communication and proactive advice, would greatly enhance the overall experience. I hope this feedback serves to improve future interactions and patient-doctor relationships... (Show more)

U Protect - a year ago - Review Provided by Google Maps

Dear U Protect, Thank you for taking the time to share your thoughts about your recent experience. We understand that effective communication is key in any medical consultation, and we're sorry to hear that you found the use of medical terminology challenging. We will work on ensuring that our doctors are more mindful of using accessible language to help patients fully understand their conditions and treatment options. Your point about proactive advice is well taken. We acknowledge that every patient's preference for information varies, and we will strive to strike the right balance between offering comprehensive explanations and providing proactive guidance. Your feedback encourages us to continually refine our approach to better cater to your needs. Yours truly, Customer Care Metro IVF @ Setiawalk

Response from the ownera year ago

Doctors and nurses are very confident and friendly

Weiliang Puah - 2 years ago - Review Provided by Google Maps

Price reasonable, staff friendly, doctor explanation easy to understand

Clement Liau - 2 years ago - Review Provided by Google Maps

Nurses and Dr very friendly and helpful😍 …

Kiki Lee - 2 years ago - Review Provided by Google Maps

Very good and pro!! The best

House Me - 2 years ago - Review Provided by Google Maps

One of the best Dr n friendly and caring nurse staff in town. Dr very patience in hearing my problem out. This is my 2nd time preg

Josephine Tan - 2 years ago - Review Provided by Google Maps

Best service

Wan Helmi - 2 years ago - Review Provided by Google Maps

Good to see dr tee. Good explanation.

sarah salehuddin - 2 years ago - Review Provided by Google Maps

Dr. Chooi and the nurse are very professional and friendly with us, always answering all questions. Best service, good job.

Masyitah ahmad maulana - 2 years ago - Review Provided by Google Maps

Great doctor, friendly staffs, clean clinic.

Nurul Athirah Ahmad - 2 years ago - Review Provided by Google Maps

Excellent service from Madam Su, Dr Siva, Dr Chooi and Nabihah as well. Thank you for always going above and beyond your duties to care for others especially Madam Su ❤ Thank you from the bottom of my heart.

uma devi - 2 years ago - Review Provided by Google Maps

Good service and reasonable price!

K Y CHAN - 2 years ago - Review Provided by Google Maps

Dear K Y CHAN, Thank you for taking the time to leave a review. We are delighted to hear that you had a positive experience with us and that you found our service to be good. We are also glad that our pricing met your expectations and that you found it to be reasonable. We greatly appreciate your support and your kind words mean a lot to us. Thank you once again for choosing us as your preferred IVF centre and we look forward to serving you in the future.

Response from the ownera year ago

Experienced doctor & friendly staff

Ng LS - 2 years ago - Review Provided by Google Maps

Good doctor, detailed explanation.

sunny yu - 2 years ago - Review Provided by Google Maps

Dear Sunny Yu, Thank you for taking the time to leave a review. We are delighted to hear that you had a positive experience with our doctor and that you found their explanation to be detailed. At Metro IVF, we strive to provide the highest level of care and we are pleased that our doctor was able to provide you with the service that you deserve. We appreciate your support and your feedback means a lot to us. Thank you once again for choosing us as your preferred IVF cenrre and we look forward to serving you in the future.

Response from the ownera year ago

Best service, friendly staff, helpful doctor

Ain Shafee - 2 years ago - Review Provided by Google Maps

Clean and lovely environment

Stella Chia Lee Ying - 2 years ago - Review Provided by Google Maps
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Address: Unit F-10-3A, Forth Floor, Block F, Setiawalk, Persiaran Wawasan, Pusat Bandar, Puchong, SelangorMalaysia
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