MEDICINA

Poland - Krakow
2.8 136 reviews

About MEDICINA Local residents and foreign nationals are treated at this clinic located in Krakow in Poland. Diagnosis of ailments using lab tests, allergy tests, X rays, MRI and CAT scans, endoscopic tests and ultrasound are provided at the clinic. Specialists in all medical disciplines treat patients at the clinic. Surgical procedures performed include adult and paediatric surgery, cosmetic surgery, dermatological surgery and maxillo... (Show more)

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2.8 (136 reviews)
3.9 
Staff
3.2 
Punctuality
3.3 
Communication
5.0 
Competence

  • all
  • bad communication (9)
  • totally competent (2)
  • nice staff (5)
  • high tech (1)
  • wasted my time (3)
  • well-communicated (7)
  • right on time (2)
  • bad behavior (2)

MEDICINA Reviews

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Shock and disbelief that there are such places on the National Health Fund. I waited about 5 minutes for my appointment. Nurse J. Żywczyk is a nice, specific and empathetic person. The ladies at the reception were also nice, the place was clean and beautifully decorated. If I hadn't been there, I wouldn't have believed it... (Show more)

mag gor - a year ago - Review Provided by Google Maps

Thank you very much for sharing your experience. Our team makes every effort to provide the highest quality of service. Your words are very motivating for us. Best regards, Medicin team

Response from the ownera year ago

I have been receiving specialist advice from Medicina for over a dozen years. I am very pleased with the professionalism and punctuality of the visits. I recommend.

Jacek Guszkiewicz - a year ago - Review Provided by Google Maps

Thank you, we are very grateful for your kind words. It is extremely important to us that our work brings positive results. Thank you for your trust. Best regards, Medicin team

Response from the ownera year ago

We tried to call each other all day long, 10 in the queue, 4 in the queue, 1 in the queue and hours passed... And nothing... WHAT A MODER OF PATIENTS!

Kalasancja Gzik-Papieżanka - a year ago - Review Provided by Google Maps

Usually I go to see a healthy child and everything is fine, but today, with a sick, 7-month-old child, I had to wait 3 hours for an appointment and part of that time in an empty office because the lady forgot about me.

Katarzyna Janicka - a year ago - Review Provided by Google Maps

Thank you for sharing your opinion. We are sorry to hear that your experience with our company was not satisfactory. The satisfaction of our patients is our priority, which is why we will make every effort to improve the level of our services. Kind regards, Medicin team

Response from the ownera year ago

I was very pleasantly surprised after the visit to the clinic, Dr. Gaczorek Marek is a great specialist, he treats the patient with heart. The procedure was quick and painless. I recommend!

Anna Czernecka - a year ago - Review Provided by Google Maps

“Your call is first in the queue; Thank you for your patience” for 10 minutes after several attempts to call the facility.

Michał Fabjanski - a year ago - Review Provided by Google Maps

We are sorry about your dissatisfaction. We strive to offer the highest quality and appreciate every comment that will help us improve patient service. Kind regards, Medicin team Kind regards, Medicin team

Response from the ownera year ago

20 minutes of waiting for a phone call to the reception even though I was the first in the queue. All comments are true, the way the facility is run is a farce. The person responsible for this doesn't know what he's doing, he just puts things on the line and it all flows somehow when someone is against the wall and has to come.... (Show more)

Tomasz Makowski - a year ago - Review Provided by Google Maps

We are extremely sorry that we did not meet your expectations. Every opinion is valuable to us. We try to constantly improve our services. Kind regards, Medicin team

Response from the ownera year ago

Professional service, especially the receptionist, everything was efficient and professional. I recommend

Mateusz Drobny - a year ago - Review Provided by Google Maps

Thank you for your kind words! Providing very good patient service is our priority. Best regards, Medicin team

Response from the ownera year ago

I went with my child to Professor Jagiełło, a great and professional doctor with an excellent approach to children. Registration very polite and competent. We highly recommend it :)

Aneta Synowiec - a year ago - Review Provided by Google Maps

Very positive changes recently. The new primary care doctors are pleasant and committed, very good service at the reception, (the ladies even call back) beautiful, aesthetic interiors after renovation. Scheduled visits without any crowds.

Aniela Sobieraj - a year ago - Review Provided by Google Maps

I do not recommend. Telephone contact is almost impossible.

Reap3r0 - a year ago - Review Provided by Google Maps

I highly recommend this facility, I have been using it for many years. I would like to praise, above all, the work of the registrars. Young girls, always facing the patient, nice and smiling, and at the same time very helpful, there are no problems with calling, the ladies also call back. Medical service is also at a high level. I recommend... (Show more)

Agnieszka Palacz - a year ago - Review Provided by Google Maps

It's hard to call (privately), and when I did call, the connection was disconnected. After almost an hour, someone answered the phone, but I learned that the pediatrician's appointment wasn't until next week. I found an appointment with the National Health Fund faster, because in two days. It's strange that a facility that calls itself private and in such a good location has such terrible organization and deadlines.... (Show more)

Agata MG - a year ago - Review Provided by Google Maps

Both surgeons are ordinary butchers. A birthmark with a diameter of 5 mm, a wound larger than after spine surgery with a classic incision. The stitches were the worst, leaving huge, raised scars.

Szymon Sajmon - a year ago - Review Provided by Google Maps

Ok, I recommend it

Grzegorz Mitka - a year ago - Review Provided by Google Maps

I do not recommend a dermatologist. I had a strange problem with my knees (cracking and drying skin), but he didn't want to listen at all, I received questions like - do you have a kneeling job or do you kneel a lot? The problem appeared not due to external factors but internally. I received an ointment that I was supposed to use for 2 weeks - which immediately made me skeptical - but I tried it. While using the ointment, the problem alleviated itself, then returned and was supposed to be eliminated. I need a specific diagnosis and solution, not a half-measure obtained by not finding the source of the problem. I didn't get that here.... (Show more)

Adam Staszak - a year ago - Review Provided by Google Maps

Connecting to the hotline is almost impossible. The line is getting smaller just because people are hanging up...

Piotr Baranowski - a year ago - Review Provided by Google Maps

Rude and unprofessional service plus a very long waiting time

Monika - a year ago - Review Provided by Google Maps

Not all doctors are ok, after several months of coughing, I couldn't get a referral for a chest X-ray, and I felt that something was wrong and I had bronchial spasms, during 2 visits I was refused a referral and told to wait for the situation to develop, only Dr. Julia Borecka She sent me for an X-ray and major changes were found in my lungs. Mrs. Julia Borecka is a doctor by vocation, she does not ignore symptoms, she takes everything the patient reports seriously and tries to help. For me, he is the best doctor in this clinic!... (Show more)

Angela - a year ago - Review Provided by Google Maps

Disaster and disaster again. Reception, telephone information, collection point for test samples!!!!! Rudeness, insolence, vulgarity, no willingness to help a lost patient. Where did this "medical institution" get these disgusting women? The company pays a lot of money for medical services and there is nothing but rudeness at the highest level. Companies, please avoid this place. This is something you don't experience in the worst National Health Fund clinics!!!! Privately, people, go anywhere but there. Never again!!!!... (Show more)

Małgorzata - 2 years ago - Review Provided by Google Maps
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Address: ul. Rogozinskiego 12, Kraków, 31-559Poland
Marker
Leaflet QanoMed