Medical Center Risana

Italy - Monza
3.1 86 reviews

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Medical Center Risana Reviews

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Not recommended, I had a vaginal ultrasound with Doctor Francesca Fei, rude, unpleasant, never again at this clinic

Priya Darshinee - a year ago - Review Provided by Google Maps

Good morning, we have verified what you tell us. It appears that you had an ultrasound done in Risana with the NHS. During the ultrasound you asked Dr. Fei for some advice not related to the exam being performed but although this must be done during the consultation phase, Dr. Fei also gave you advice on where to go and the contact details. Therefore dedicating more attention and time to you than is necessary for the ultrasound booked and performed. We also understand that after the ultrasound you stopped the doctor while she was going from one office to another with another patient, to ask again for clarification on the references that had been given to you, and the doctor indicated to you that the requested references were specified on your report. We kindly ask you to tell us why you say that Dr. Fei is a rude person. Thank you The direction

Response from the ownera year ago

I take the liberty of writing my personal positive review of the Risana center and also taking advantage of this to support the center itself in the response given to the lady who considers Dr. Fei RUDE and UNPLEASED as I too was present at the scene reported and annoyed by the insistence of the same lady who, moreover, had already finished his visit and was slowing down the visit in progress. I can only add that I would recommend Dr. Fei to any woman/friend/mother/new mother, in short to any woman looking for a PROFESSIONAL PERSON but at the same time a scrupulously attentive Professional/Woman/Person who knows how to go further and always be there on the front line for any problem. We women know how important it is to have a doctor with whom we can feel at ease, supported and understood for certain delicate situations that concern us and it is precisely in this WOMAN that I found a fabulous mix of things which I just mentioned. ... Let's carry on like this Dr. Fei ... as always ... in her total simplicity and tenacity, transmitting to every woman the beautiful value that belongs to us ... this is HER... (Show more)

francesca di natale - a year ago - Review Provided by Google Maps

Thanks for the review

Response from the ownera year ago

Very efficient and friendly quick appointments. Top

Nives Pasotti - a year ago - Review Provided by Google Maps

I absolutely have to deny what was stated by the patient who reviewed the doctor. ssa Francesca Fei in a negative way, as she is a high level educated and prepared professional. Nothing corresponds to what was said. Super recommended!!

LAURA FORLANELLI - a year ago - Review Provided by Google Maps

Thanks for the review.

Response from the ownera year ago

An hour on the phone and I'm always the 4th waiting..... What do they have to tell each other?? Update, I'm the third person waiting after two hours I respond to the structure: I am a mere mortal who works during the day I'm not at home waiting for your call

Martino Bellingeri - a year ago - Review Provided by Google Maps

We remind patients that they have the possibility of leaving a message after approximately 5 minutes on hold and repeating every 5 minutes, and that all messages are processed within 24 hours at the latest.

Response from the ownera year ago

Excellent medical center for professionalism and seriousness, my husband and I have been relying on them for years. The secretaries are very kind, especially Veronica for her availability and friendliness. Five stars are few.

Roberta Borrelli - a year ago - Review Provided by Google Maps

Thank you for your kind review

Response from the ownera year ago

Scandalous appointment making. I advise you to go elsewhere, as I will do from now on.

Jack TheCrown - a year ago - Review Provided by Google Maps

fast, practical, comfortable

flaminio f. - a year ago - Review Provided by Google Maps

Thanks for your review

Response from the ownera year ago

Rude and rude radiologist

Enzo Conte - a year ago - Review Provided by Google Maps

Good morning, you do not appear to be among our patients. We therefore ask which patient you are referring to. RESANA DIAGNOSTICS

Response from the ownera year ago

Breast ultrasound performed with kindness and professionalism by the staff

Patty Mini - a year ago - Review Provided by Google Maps

Thank you for your positive review. RISANA DIAGNOSTICA SRL

Response from the ownera year ago

I requested a reservation online. I found availability, speed of appointment, execution of tests, with excellent diagnostic feedback. Thank you

Maurizio Russo - a year ago - Review Provided by Google Maps

Thank you for your kind review.

Response from the ownera year ago

Unfortunately I must point out that the answers to telephone calls are decidedly long. I'm confident in an improvement.

maurizio giacon - a year ago - Review Provided by Google Maps

Good evening, today we had a problem with the lines. Fortunately he returned in the evening. Thanks for the kind review.

Response from the ownera year ago

The Risana Medical Center is a serious and professional place. The friendly and smiling staff. They always manage to satisfy requests by providing appointments both privately and publicly.

alessandra turrini - a year ago - Review Provided by Google Maps

Thanks for your review. Patient satisfaction is our priority. RISANA

Response from the ownera year ago

So far I have had the opportunity to have two diagnostic tests done by them with the national health service and I have always found availability in a very short time, quick appointments made by telephone, very well organized and punctual, I will certainly keep them in mind for other requests.

Elena - a year ago - Review Provided by Google Maps

Thank you for your kind review. RISANA

Response from the ownera year ago

I book an ultrasound privately, via the cup solidarity website, I get a call, I call back endlessly, with no answer, until I leave a message on the answering machine following the instructions. They called me back the same morning as the appointment, at 11.30am to cancel the ultrasound scheduled for 3.30pm. So, I'm spending the weekend anxious about not having been able to carry out the investigation, plus I lost the work permit that I will have already obtained. For me, fail! Part 2 (response to your answer) If on Solidarity Cup, I can book Because there are free slots, perhaps you need to review availability. As mentioned in the review, I found a call from you and called you back on the same Thursday, but you (you) never answered so I left a message on the answering machine. Finally you contacted me again at 11.30 on Friday.... (Show more)

MAESTRA FLORA - a year ago - Review Provided by Google Maps

Good morning. She booked Thursday 12th for the next day Friday 13th. During the same day of Thursday 12th, in which you made the reservation with CUPSOLIDALE, you were contacted several times to notify you of a change in agenda, but you never responded. We managed to find you on Friday the 13th in the morning to propose a change of appointment (also possible for Monday) but you did not accept. We are sorry that we were unable to satisfy your request.

Response from the ownera year ago

Excellent radiology center. Appointment made in 2 days for plates with an excellent quality / price ratio.

Pasquale De F. - a year ago - Review Provided by Google Maps

Thank you for your kind review.

Response from the ownera year ago

I had an ultrasound on my foot on August 2nd, on the 1st they called me saying that the doctor had had an accident and couldn't do the ultrasound but if I paid the fee another doctor would do it for me the same day, I said I'll wait until yes the injured doctor recovers, I'm still waiting...

Giuseppe Marnini - a year ago - Review Provided by Google Maps

Good morning. We have scheduled an appointment as soon as we reopened after the summer holidays, for 08.29.23 at 4:00 pm.

Response from the ownera year ago

It's impossible to talk to them! They never answer the phone! Absurd! Never again

Serena Paga - a year ago - Review Provided by Google Maps

A switchboard is available where every five minutes there is the possibility of leaving a message and all those who leave a message are called back.

Response from the ownera year ago

The Risana Medical Center is a welcoming place made up of extremely kind and trained staff. I met him through my dad's cardiologist who works in this facility and I was pleasantly impressed. Kind and empathetic. A special commendation to the cordiality and friendliness of Mrs. upon acceptance in a private regime.... (Show more)

Ilaria De Fazio - a year ago - Review Provided by Google Maps

Thanks for the review

Response from the ownera year ago

I have needed this center for various visits... always available bikes and very professional doctors... I would definitely recommend it...

Natalia Guerra - a year ago - Review Provided by Google Maps

Thanks for the kind review

Response from the ownera year ago
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Address: Via I MAGGIO 12, Muggio, 20835Italy
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