Mater Mothers' Hospital

2024 experience night and day difference from last time round (2021 - tail end of Covid). The first time I was admitted as a public patient and ended up giving birth to my first son via emergency caesar after a traumatic 34 hour labour and misdiagnosis of my boy’s size by the obstetrician at the time (thankfully I have not encountered her again since so hopefully she left). This time I opted to have an elective c section due to said trauma and distrust and the most noticeable difference this time has been the organisation across each department and within each area of expertise. Midwife appointments were scheduled with ease and I never once had to repeat myself or “advocate” my preferences. Every single midwife was incredibly non-judgmental and understanding. Of the four obstetricians I met (including the last one that did the surgery) all were supremely skilled and noticeably educated and unbiased in their advice and communication. Even if I had opted to try for a VBAC, I think my experience this time would have also been significantly better because Mater have really improved on their structure and organisation across the board and as a patient it speaks volumes. I am so incredibly thankful to each and every person there during the 6th to the 8th of March that helped me bring my second boy into the world. Also very grateful to the overworked and understaffed people there last time during the 19-21 of July 2021. Covid really did a number on major hospitals like Mater, but they have really come back stronger than ever which I applaud them for.... (Show more)

STAY AWAY FROM MATER MOTHERS — The midwives fought with me, would not give me a small snack for 12 hours prior to active labor because they were adamant about keeping their precious theatre clean. Was a nightmare arguing about my wants to see a different nurse, arguing over each contraction through my nitrous oxide mask, arguing and being told to be quiet and listen even with my partner advocating for me the whole time, and no risk pregnancy but forced me to give birth lying on my back feet up. My husband was asked to watch the monitors several times and shown how to reset some machines if they beeped because they apparently were malfunctioning and wrong. He was left alone to support me while they left the room entirely, and after 60 solid minutes of pushing no breaks, giving birth, PAINFUL STITCHING from the doctor, and trying to rinse off in the shower and relax. Not even 10 minutes of me trying to process everything without the arguing midwives, they come to my shower where I'm shaking in pain and bleeding and tell me to please hurry up my shower so someone else can have the room. God damned baby factory! Friend 13 years ago went to Mater and NOTHING HAS CHANGED! Had a near death experience giving birth, massive hemorrhaging, did not get to greet her first born before they took him without cause, he was fine and she does not regret giving birth to second child ELSEWHERE. I'm terrified of having another child after my first at Mater, and depressed and scared that I may not have a bigger family. No pain support or natural birth support, they want everyone on an epidural and hate if you refuse anything they suggest.... (Show more)

2/3/24 1200ish - 3/3 visits to pregnancy assessment centre. Website says they take pregnant woman from conception whereas Logan PAC doesn not accept until after 20 weeks. I AM 12 WEEKS SUFFERING HYPEREMESIS GRAVIDARUM. From the first midwife, she questioned why I didn't go to LOGAN ED. I explained my last visit, ambulance brought me here - I was admitted for 4 nights and I felt there was a profile about me, so I felt more understood. I felt invaluable being less than 20 weeks. It is not easy finding the energy to get out of bed and travel dehydrated and starved for days. The 2nd miwife Jessie carried the same attitude, very belittling. 1. Made me feel like I shouldn't be there 2. During our conversation she made me feel that there was TRUE hyperemesis 3. Kept interupting me to talk to my husband. 4. Didn't ask if I've lost weight or concerns of gastrointestinal bleeding but reported I refused - she never asked. I've lost 15kg and been vomitting blood for weeks. I have a high tolerance for pain (3 babies later) but I believe she judged me from her personal opinion and not from any professional medical questions. I took a nap and I suffer excess saliva from HG, she commented loudly how I was dribbling which embarrassed me as she pointed to the wetpatch on my jumper. I reflect on my visit and I'm grateful I spoke up (due to my last visit) I asked for bloods to check my electrolyte levels and IV drip (initially was refused because she said "it's better not to - for my comfort"). Dr ended up requesting it done due to my history - as it was affecting my heart and lungs. I'm writing this because I don't want any other woman suffering HG to be treated like this. Only a survivor of HG can truly understand that this isn't your normal "morning sickness". It's hards advocating for myself while I'm at my most vulnerable. Please be more client focused & educate certain staff about HG. It can be life threatening. Can I also add, I feel like racism is still alive, especially reading other comments. I didn't want to overthink this. Someone was next to me in a similar situation - early pregnancy - and she was being talked to kindly/empathetically. When midwife would come to me, she had an intentional blank face and no interest of interaction with me. It just felt unfair but I noticed different treatment.... (Show more)

Thank you to each and every beautiful midwife that we had when we delivered our beautiful boy via c-section. Post birth is never glamorous for a first time mum, and you all made me feel so comfortable. Your care and support was incredible. You always knew what I needed, when I didn't know I needed it. You're all angels and I can't thank you all enough 🙏🙏... (Show more)

An absolute recommendation and if I were from here I would definitely give birth in this hospital. Absolutely everyone, from the super sweet midwife to the nurses and doctors, I felt completely supported every second. I extremely appreciated the warmth and interaction with the patients, but above all the transparency. A very big thank you!... (Show more)

Had taken my wife to get a check as we were concerned and in the area and they were more concerned with the fact that from where we live she should be at another hospital and didn't really check my wife. The night manager was very rude.

Extremely happy with the pregnancy treatment and postnatal care during the stay. We had our son recently, doctor and midwives were amazing.

I have never been to a hospital and been treated with such care. I unfortunately had to have emergency surgery and through a confusing and difficult situation everyone from the nurses, midwives, Drs and Surgeons and even the reception staff were so caring and supportive. Thank you, when I do have a baby, I will be coming back.... (Show more)

I was here at the end of last year to have my baby, and I am absolutely appalled at the experience I had. Most of the doctors and midwives were quite nice, however, after being in labour for three days and going through to have an emergency C-section, I was told my fiancé was not allowed to stay to help me and the baby overnight. After speaking with other women who had their babies around the same time I did. I found out that their partners were allowed to stay overnight. I’m very disappointed and upset that my partner was made to go home, and I was left alone in so much pain that I couldn’t even get my baby out of the bassinet, or even lift myself up for that matter. I feel like we missed a crucial experience that we can not get back. (We were in a private room as well that had a window bed and they still said he had to leave even after me begging them and breaking down in tears for him to stay) Will not be returning to this hospital!... (Show more)

I can't find any fault in the nurses and midwife's that looked after me during my stay when I had our gorgeous little boy they went above and beyond to make sure that I felt at ease with everything that was going on with bubs, they love and care I experienced I just can't put words to it For the lovely nurses that constantly did around the clock care for our gorgeous son for his 2 month stay in nccu, thank you so much for putting the time and effort into caring for him, he wouldn't be where is now if it wasn't for you guys doing what you did for him... (Show more)

I had admitted for fever...fuly satisfied with all staff care and service good skilled doctors..no extra test treatment... highly qualified doctors... providing excellent counselling and treatment..one of the best hospital... thank u all..l

Christine and Jess are very helpful, very professional and friendly midwife. Thank you very much

Very rigid without common sense. The sign of a good client centred hospital is one where the staff can listen to individuals without their power play. Have always been to the Wesley and Royal before and they are way better than Mater. Even another nurse attempted to help me but the rigid person in charge would not do anything other than black and white.... (Show more)

I couldn’t thank enough to Mater Mothers Private Hospital. I was transferred from SCUH and the in-depth care I received at both the places was at par. I stayed 21 days at Mater and they were so helpful and kind enough in each phase. All the doctors were amazing just amazing but I remember couple of names Huda, Peter, but most beautiful souls were Mel and Shona. Excellent people. Not only the midwives were very good and educative and was always on toes when required. All the midwives were best and bestest but Ella was kind polite and what a soul is she. God gifted. The room services, cleaner, pathologist everyone was so good. The couple days initially I was bit upset away from home but the way they personalise, take care and discuss the plan with you is very good I could go on and on about each and everything it’s was such a beautiful experience. The day i was about to leave to SCUH my baby decided to be Maters Baby ❤️❤️❤️❤️ Hats off to all beautiful people at Maters... (Show more)

There is no words to express Thank you to Maters Mother Private. My wife admitted for the delivery on 1/11/2023. And the discharge day was 06/11/2023. Doctors, Midwife, nurse and everyone have a great experience and knowledge. The cleaniness and service is just wow. The Food and service is extraordinary. Personally being away from home for a week i never have a home sick. I felt like i am with my family. Everyone is well behaved. Me my wife and my son Eric we love you guys. Thank you so so much.... (Show more)

Wait times have gone up and doctors and midwives seem to have diminished. 3 years ago I would have recommended Mater mothers public, now I wouldn’t the level of care is just not what it used to be. Apparently you need to pay for private to receive good care as a pregnant mother now.

I had a terrible experience with the delivery of my baby number 1. Some of the midwife are amazing but other they need to be fired ! I had an emergency c section , couldn’t move and this midwife gave me the baby saying “you need to feed her” and left. I didn’t know how and baby start to cry plus I was in a share “room” maybe just the space for the bed all my stuff on the floor cause was really small and claustrophobic and couldn’t rest at all cause of all the noises. When I was desperate one of the midwife, an angel, she moved me in a single room and was much better. Also regarding the delivery some of them told me I was dilated 7 cm some other 3cm… was very stressful and I don’t think I will have another baby but if I do definitely not Mater. I’m really sorry to say that cause some of the people are really really good and the surgery was amazing but unfortunately for all the rest I give one star.... (Show more)

Had my first baby here 2 months ago and let me tell you about that old blonde lady In the reception area up in the wards I think level 7 or 8!! Her behaviour was absolutely putrid and I am someone of colour so I’m guessing she had an issue with that she disrespected my family as they were coming to visit my new baby and myself she yelled at them to get out only two at a time when she could have explained nicely she was also just plain rude to my husband when he was told he was t allowed to stay overnight even after my c section I really wanted him to stay I was going through a roller coaster of emotions and she just made it worse. Other than that other nurses and doctors really took good care of me and my child but I wouldn’t go back after them not letting my husband stay it was a very traumatic first birthing experience I wouldn’t want anyone else to go through this.... (Show more)

The Mater Mother’s for Women Reception staff was very rude!!!!!! You go there full of pain and the lady on the reception was extremely rude and and dismissive. The worst receptionist I had ever seen in my life.

The Mater Mother’s Ultrasound for Women Reception staff was very rude and dismissive. We got lost and went to the other ultrasound area was running few minutes late. We did apologise and informed them that hubby still has work after. All 5 patients that came after us went in first and feels like they have put our appointment at the very back! Few minutes late is a set-back of nearly an hour! When I asked for an estimate wait time the receptionist rolled her eyes and wouldn’t even let me finish and said “you are few minutes late”. Hubby is already late for work and paid a lot for car park too.... (Show more)