Malo Clinic Porto

I give it 5 stars because this clinic gave me back my self-esteem, it redid an extremely poorly done job from another clinic, there is no money to pay for my happiness... it was worth every penny I spent on the new treatment... the work was perfect... excellent professionalism.

Since they don't have a price list, I'll show you the price for teeth cleaning: €97

I had implants a few years ago at prices that are now absurd, first for temporary teeth and then for permanent ones. I never understood why they might earn more! Now the issue is that teeth break and break and it is necessary to go to the emergency service at this clinic. It always worked well and therefore when we had a problem we went to the emergency service. The problem is that the management has changed and now they don't respond when the problem occurs, but when they feel like it, saying that the consultations are first and those who paid thousands of euros with the promise of assistance wait as long as necessary, sometimes the next day or when they make an appointment. . I feel deceived. Bad service and big change in contractual conditions. I've already thought about filing a lawsuit. As the assistance is free (for now) there's no point in assisting the customer. It's not serious people to change conditions like this!... (Show more)

I would like to know if the email I received from Swiss Dental Serviçe, in which it says, you now have a partnership to overcome the 'scam' you did. And truth ? SWISS DENTAL SERVICE Announcement Dear Patients, Following the news that has been disseminated in the different media, we hereby announce that the Swiss Dental Services group is experiencing serious financial difficulties and recognizes that it is lacking as much as its Patients (in giving the due to compliance with contracted treatments) as well as with its Employees (with outstanding wages). Given the current scenario, and although some employees, even with their salaries in arrears, had continued to work so that the contracted treatments could be completed, the company had to close the clinics since the physical and psychological integrity of employees was compromised. concerned while they were performing their duties. Aware of the seriousness of the situation of the clinics being closed while the group undergoes an organizational restructuring, a partnership was signed with Malo Dental, led by Dr.Paulo Malo so that our Patients are served with the aim of continuing and/or ending their treatments. The group led by Dr. Paulo Malo was chosen for this partnership, as it is internationally recognized for its technical capacity. We therefore urge you to wait for the respective contacts, avoiding unnecessary trips to the Malo Dental clinics that could jeopardize their proper functioning. Attached we send you the email and telephone contacts of the Malo Dental clinics that will be available from Monday, July 10, 2023. We thank you in advance for your understanding and help to make this partnership a success! Carefully, The management Announcement... (Show more)

Good morning, I would really like information on prices for installing fixed or semi-fixed teeth? Since I was 30 years old, I have lived with two removable dentures, where they are loose, they fall off when I smile, they fall off when I eat, I have been doing this for more than 20 years, because oral health does not help the poor. Please Mr. Doctor, tell me Please give me a solution, I even lost my self-esteem. Hugs and my MT, thank you.... (Show more)

Whoever is attending is not properly informed by asking colleagues, which immediately gives a bad impression, then I asked to speak to someone who knew how to provide information and surprisingly, they cannot give prices over the phone, I am forced to go to the clinic to have access to the price list, I've lost the desire.... (Show more)

They charge unrealistic prices for the Portuguese reality.... I live in Norway and I thought the prices here were the most expensive in Europe, I was wrong... My dentist here in Norway advised me to go to this clinic, but he didn't know the prices they charged. I don't understand why such a reputable company doesn't have a price list on the Internet and they don't even tell you the prices when you go there. They say, each client is different... To receive a treatment plan you have to pay 100 euros! After being seen by a dentist and taking some photos, a slightly stressed employee came to talk to me and tell me the prices. I saw so many numbers that I was quick to ask what the TOTAL price was for upper jaw treatment. She did her math without telling me that it was just the first phase of the treatment that would cost me 1405 euros and I accepted. Composite reconstruction with fiber post of teeth 15,17 135 x 2= 270 euros Endodontics 235+235+25=495 euros Placement of temporary acrylic crown for teeth 17,16,15,14. 160 x 4=640 euros So I had the treatment which went very well and I have nothing to say, it was only when I went to pay and they wanted to receive 2885 euros that was when the problems started. I was not informed that I had to pay for half of the second phase of the treatment, much less was I informed of how much the second phase of the treatment would cost me, which was the placement of ceramic crowns on the teeth 17,16,15,14 740 x 4=2960 euros I only paid for the first treatment which ended up being a little cheaper at 1370 euros and I booked the appointment for December to finish the treatment because I thought I would get the same price as in Norway and since I started I wanted to finish here. A month later, one of the crown teeth broke, I called the clinic to inform them of what had happened and to bring forward the appointment for November. I booked the appointment for November 14th and bought a ticket to Portugal, but I decided to go to my dentist here in Norway so he could see if everything was ok with the rest of the crown. It was then that I realized that I was being ROBBED by this clinic. When I told my dentist the price of the treatment, he was shocked and said that the prices this clinic was charging were not real and advised me to contact the clinic to ask for an explanation. After a surreal phone conversation I had with the same person who had given me the price list, the explanation she came up with was that I was unlucky that the crown broke and I went to my dentist in Norway and was left know the real price of the treatment, because otherwise everything would have gone very well. Total price of treatment at Malo Clinic: 4430 euros Total price of treatment in Norway: 2500 euros I don't know if the prices at this clinic vary from client to client, whether because of the treatment or whether it's because of their social status??!!!! This situation must be reported to the appropriate offices, because it is shameful that people steal so blatantly!!... (Show more)

I hereby express my displeasure with the services provided by Dr. Ricardo Alves at Malo Clinic. On 11/6/2019 I had an assessment consultation in which I was presented with a quote for several interventions, one of them on 07/23/2020 for the extraction of tooth 13. During the intervention I felt that something abnormal was happening , there was a lot of movement in the room to the point that Dr. Ricardo Alves had to call another doctor (Dr. Bruno Queridinha) and he had to intervene in the surgery. Once finished, I was just told to take the prescribed medication without explaining what had happened. Over time, I found inflamed gums after this intervention, I had an exam (CAT scan) which revealed a fracture in tooth 13. I spoke to Dr. Bruno Queridinha showing the exams (TAQ) carried out before the intervention in which there was no injury and after the surgery which resulted in a fracture which caused chronic damage to my gums. Given this clinical situation, I asked for the amount that had been spent at the clinic, but I was denied, citing arguments that were not related to the matter in question. I mention that I did not continue with other treatments as Dr. Bruno Queridinha, after the evaluation, told me that I had chronic gum inflammation and did not guarantee me improvements in subsequent treatments. I was worried about my oral health and asked for a refund of the amount I had spent. To date, the amount has not been reimbursed.... (Show more)

I wanted to share my experience, for which I am extremely grateful, especially to Dr. António Moacho, for all his generosity, care and professionalism.

Excellent, I'm very happy with the work, they gave me a new smile, friendliness in each one, I recommend it, 100%

They are not trustworthy! They asked a relative of mine to pay for part of the treatment in cash (4 thousand euros) and they say the money was never handed over to the administration. And now they want another 4 thousand euros to finish the treatment. They are thieves!

I highly recommend the work of Malo Clinic, excellent professionals, very attentive, both for adults and children.