LightTouch Med Spa

Angela is very informative and friendly. I am happy with my results!

Very nice med spa with professional staff. Botox and filler are just some of what they provide here. It’s in a great location too! Angela was so good we booked our next apt

The place is very nice. I when there for my sun spots and the women said with laser it will clear but first I have to buy the cream to start the treatment and I did 4 laser treatment and no sun I followed the rules and pay almost $3,000 with cherry ..and I still have my sun spots it lightened a tiny little but never went away.. Now they did another appointment because I need stronger creams. That’s more money.. Do I want to go again NO..is very depressing I look at the mirror and all my sun spots they still there..... (Show more)

This business has a big scam policy that change their mind after treatment. If you want to go, first pay than do treatment. Otherwise you may see very disrespectful employees. Never go back.

I love this place! The office is extremely clean and the staff is very friendly and professional. I will definitely get more treatments done here when I’m finished with my current one. Highly recommend. Edit: Just want to emphasize again how awesome this office is. I’ve been coming here for about 5 years now & every technician I’ve had is very kind & professional. I’ve been going to Mishelle for a while and she is lovely :) will continue to keep coming here.... (Show more)

Angela is awesome, she definitely has a lot of experience and is very kind

Long review, hope this protects others from being harmed and ripped off. Timeline of events: Jan. 19 2024- First time experience at Light Touch The facialist did not even wash the makeup off my face. I requested extractions, and was advised to go see a dermatologist. The injection process was unlike any other experience I have ever had. The needle was extremely painful, exacerbated by the poor and slow technique of injector. She kept slowly pushing and pulling the needle. I could tell it was dull because it would not slide out of skin easily and was literally pulling my lip as she tried removing the needle.Then she stuck me one more time, and hit a blood vessel. The bleeding was excessive and I could tell she did something wrong. She tried dismissing it saying “oh my youre a bleeder”. Unsure of what was going on, and overwhelmed in pain and now professing bleeding, I was anxious to leave. Vanessa followed me up front and told the front desk girl what to charge me. I paid and left under extreme concern and duress. Within hours, I contacted the business as well as the injector with pictures to show what was happening. I was extremely bruised, swollen, and forming white bumpy lumps on my lip. I was informed that I may have serious damage and may need to dissolve the filler. After a long 24 hours of icing, heating, taking pain meds, and consulting my family doctor, I returned the next day to be examined by a different lady who decided I was probably ok. I was so relieved that I was not going to have to endure any more treatments at this facility, I gladly left. A day later, I saw the charges on my card and realized what I had been charged for- included the additional filler Vanessa charged me for with intentions of injecting my bottom lip to fix the proportion issue. After all I have experienced, I obviously was not about to subject my body to undergo any more treatments by this business. I then emailed the business to request the additional filler I was charged for be refunded, as I would not be returning to that business. I was responded to dismissively, hiding before a standard “refund policy”. I attempted multiple times to remind the person refusing my refund, that this refund was backed off of being victimized by a bad injector and quietly tricked into paying for the filler as I was checking out. Multiple emails followed, with different people refusing to acknowledge the legitimacy of this situation. I requested multiple times to speak with the owner. Little did I know it WAS the owner that was CC’d in the emails was the one denying to refund me. After I grew impatient and expressed my desire to pursue this legally, the owner tried buying more time, claiming I wasn’t giving him able time to “review my file” and told me to pass this over to a lawyer. I reached out multiple other times, giving Justin more than ample opportunity (considering he has been in the know this entire time via emails) to handle this professionally and quietly. After his refusal to refund me or acknowledge intentions of doing so, I have no choice but to pursue this legally and seek full refunds and reparations, as deemed appropriate, considering all facts. My total financial payments to Light Touch is the amount I am seeking. My previous offers to settle this with only being refunded for the product I never got to use has been rescinded in light of the additional legal efforts, cost, and time endured as a result of the owners refusal and negligence to resolve this in a professional and timely manner.... (Show more)

I went about two months ago & did the 30 units of Botox on Groupon & it didn’t work. I’d done Botox 4-5 x before at other places and got about that amount. I called and told them it didn’t work about 4 weeks later and they called me back and left a voicemail. I then went out of town & should have come back sooner but life got in the way. I dropped by today and the receptionist said it’s been 2 months and they won’t fix it because it could’ve already worn off by now. I explained I had the voicemail from my original call about it not working and that it usually lasts 4-6 months for me. The receptionist was nice and told me I could have developed a resistance because she did herself. She recommended I try one area with a different neurotoxin. But I still just feel like I wasted $208 on something that gave me zero visible results. I feel like the only change was that the wrinkles resolve slightly slower after a raise my eyebrows. Disappointing because I would have returned to them if it went well given their prices are on the cheaper side. Sigh.... (Show more)

Angela was awesome! Quick and easy and painless! She knows what’s she is doing

I went to LightTouch for fillers/botox. This was my very first experience with any of these treatments/procedures, so naturally I was very nervous. Thankfully, everyone who works there is wonderful. Jackie did my procedures and I could not have asked for someone better; she took her time to explain everything to me and was genuinely concerned with making sure I understood the process; she helped me to choose the most appropriate treatment plan/procedures that would best achieve my goals. She called the next day to check on me and made me feel as though she truly cared about how I was doing/how I felt about the work that had been done. I have already scheduled my next appointment with Jackie and definitely recommend her/LightTouch to anyone looking to have Botox/fillers done.... (Show more)

AMAZING place. Got my chicken feet done and now it’s smooth as a baby. Definitely recommend! God bless my practitioner, Isis!

Hands down to Angela B she did it again.. She’s amazing! I personally travel from Illinois to get my services done with her..

Amazing! Stefanie is wonderful and one of the best injectors I’ve ever had. Highly recommend!! The entire office is 5 stars

I had a great experience with APRN Isis today! Overall very friendly and welcoming staff.

I have to recommend this Spa is absolutely gorgeous. The staff is amazing. I highly recommend Isis APRN She is very professional. This is my 2nd time going with her and I absolutely love my results.

Going in I was nervous about the level of pain I would experience. Isis is knowledgeable and has a gentle hand which made the entire procedure painless and I was able to relax.

Great facility! Melina was amazing — very professional, personable and does a flawless job getting me the desired results … I trust her entirely with my face — and I think that should speak for itself!

Absolutely IN LOVE with this place and I HIGHLY Recommend Isis as a practitioner. She’s amazing. I can’t stop looking in the mirror and I can’t wait to do it again!

As an avid filler and Botox user, I’d like to think I know a thing or two but I was told I would need almost DOUBLE the usual amount to get the results I’m used to. Went to get another quote at another medspa and they were just as flabbergasted when I told them what I was told. SAVE YOUR MONEY AND TIME.... (Show more)

Absolutely love it here. It’s clean and all the women who work here are very welcoming and professional. This is my second time using Stephanie. She’s friendly and extremely knowledgeable. I’m always happy with my results. 10/10 would recommend this place to anyone.