Lapointe Dental Centres - Lévis

Canada - Quebec
4.5 64 reviews

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Lapointe Dental Centres - Lévis Reviews

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They took the trouble to make appointments, they canceled it two weeks before your appointment due to employee misconduct, not even professional enough to offer you another appointment in another clinic, well done

jean-rene vallieres - a year ago - Review Provided by Google Maps

Mr Vallieres, we thank you for taking the time to share your experience. We are truly sorry for the inconvenience you experienced while making an appointment for our services. We understand your frustration at having your appointment canceled two weeks in advance due to an employee's fault and not having received an alternative appointment offer. Your opinion is valuable and we will take steps to improve our processes to avoid such situations in the future. We thank you for your comments which help us to improve. We hope to have the opportunity to regain your trust in the future. Thanks again for your feedback.

Response from the ownera year ago

Excellent service…. And fast with smiling staff! 🦷 …

Signalisation Premiere Ligne inc. - a year ago - Review Provided by Google Maps

Wow Signaling, thank you very much for this comment, it’s very motivating. Looking forward to it! 😊 …

Response from the ownera year ago

Thanks..excellentservice! 😊 …

Manon Carrier - a year ago - Review Provided by Google Maps

Thank you Ms. Carrier for your positive comment and for taking the time to publish this review!

Response from the owner2 years ago

Quality service, attentive to patients.

Cynthia Gagnon - 2 years ago - Review Provided by Google Maps

Thank you Ms. Gagnon for your positive comment and for taking the time to publish this review!

Response from the owner2 years ago

For $30,000 worth of prosthetics...always received extraordinary service...I highly recommend!!!!!

Dave Bergeron - 2 years ago - Review Provided by Google Maps

Wow Mr. Bergeron, thank you very much for this comment, it is very motivating. Looking forward to it! 😊 …

Response from the owner2 years ago

Everything is great

Réjeanne Fortin - 2 years ago - Review Provided by Google Maps

Thank you Ms Fortin!

Response from the owner2 years ago

The whole team is exceptional

Christine Sevigny - 2 years ago - Review Provided by Google Maps

Thank you Ms. Sevigny for your positive comment and for taking the time to publish this review!

Response from the owner2 years ago

Very pleasant and professional team!! Great !

jonathan jalabert - 2 years ago - Review Provided by Google Maps

Thank you for your comment Mr. Jalabert, it is very appreciated. We do our best to ensure the satisfaction of our customers! Manager of the Lévis clinic

Response from the owner2 years ago

We are treated like slot machines: pay out but you won't get service. Almost every appointment, there is around twenty minutes late. I have been a customer for many years, I have paid more than $10,000 since I did the orthodontics and all the treatments. Latest experiment: a composite tooth changes color. I am offered a facet. Ok. I am suggested to do the next tooth for aesthetics: ok. I do both, $600 each. Two days later, one of them fell. I realize that for aesthetics, no need to redo it. I am requesting a refund for this tooth. NO. People even dare to tell me that the job was well done! ... No service to old customers. I do not recommend at all. Big machine, you feel like a number.... (Show more)

Marie-Rose Roy - 2 years ago - Review Provided by Google Maps

Hello Ms. Roy. I'm sorry to hear that you had such a frustrating experience. I would like to discuss this with you to find a solution.

Response from the owner2 years ago

Very warm and smiling 😇 …

Lucie Lemay - 2 years ago - Review Provided by Google Maps

Wow Ms. Lemay, thank you very much for this comment, it is very motivating. Looking forward to it! 😊 …

Response from the owner2 years ago

Very courteous and professional staff. Impeccable place. Several services under one roof, which makes things a lot easier and reduces travel. State-of-the-art equipment and techniques.

Martine St-Onge - 2 years ago - Review Provided by Google Maps

We are delighted to learn that your experience in one of our centers met your expectations, Ms. St-Onge. We will be happy to pass on your kind words to the Lévis center team. Looking forward to seeing your smile soon! The Lapointe Dental Centers team

Response from the owner3 years ago

4 good reasons NOT to go to this Lapointe dental center: 1- They charge between $20 and $30 more for each procedure than what the ACDQ recommends. Insurance or not, it's expensive!2- As soon as a tooth is complicated to treat, they recommend implants for $4,500 while elsewhere they were able to repair it for only $200. Advice: Always get a second opinion elsewhere! 3- One of their dentists left me with two out of four cavities on a tooth that I thought was now repaired... 4- Customer satisfaction is not their priority; They didn't want to take back two other fillings that they did for me which had defects in them (crack, air bubble)... In fact, yes, but at the regular price!! Seriously, I don't should NEVER have gone there!... (Show more)

Sylvie Gaumond - 2 years ago - Review Provided by Google Maps

Hello Ms. Gaumond, thank you for taking the time to share this with us. I'm sorry to hear that you had such a frustrating experience.

Response from the owner3 years ago

Fast, professional and courteous service. I recommend.

Wilhelm - 3 years ago - Review Provided by Google Maps

Thank you Mr. Wilhelm for your positive comment and for taking the time to publish this review!

Response from the owner3 years ago

Super clinic Lapointe I am, we are (the family) always satisfied every time we go there. Courteous staff, state-of-the-art equipment, all services under one roof, dentist surgery etc! I have total confidence in Dr. Sirois and Dr. Lessard, it is with them that I received care, and what care!! 🤩 Thank you ☺️... (Show more)

Renee Giguere - 3 years ago - Review Provided by Google Maps

We are delighted to learn that your experience in one of our centers met your expectations, Ms. Giguère. We will be happy to pass on your kind words to the Lévis center team. Looking forward to seeing your smile soon! The Lapointe Dental Centers team

Response from the owner3 years ago

Super impeccable and warm service by Madame Karolane Fabian! Super satisfied! On the other hand, poor service regarding insurance! Very complicated and unpleasant! The team is very welcoming though and I recommend the place!

Megan Pare - 3 years ago - Review Provided by Google Maps

Thank you for your kind words Ms. Pare, Your comments will be forwarded to the Lévis center team. Glad to see you soon! The Lapointe Dental Centers team

Response from the owner3 years ago

Very courteous and fast service, staff who seem well qualified. I recommend !

M N - 3 years ago - Review Provided by Google Maps

Hello, thank you very much for taking the time to say that you enjoy doing business with us! The satisfaction of our customers is our priority and we are happy to read your testimonial!

Response from the owner3 years ago

Great service! The staff is smiling and courteous!

David Marois - 3 years ago - Review Provided by Google Maps

Mr. Marois, thank you for taking the time to publish this beautiful testimony. 🤩 It's always a pleasure to serve you! …

Response from the owner3 years ago

I do not recommend anyone to go to this place.! Ridiculous prices, real thieves hidden behind a clinic. Teeth whitening for $500? Are you dreaming, $3500 for teeth whitening are crazy. Poorly qualified and non-optimal staff.

1 2 - 3 years ago - Review Provided by Google Maps

Hello 1 2, We regret to learn that your experience in one of our centers did not meet your expectations. Rest assured that your comments will be forwarded to the Quebec Du Roi center team. However, please be aware that we cannot help you if you do not give us your full name. Thank you and good day, The Lapointe Dental Centers team

Response from the owner3 years ago

I have never had such good service!!! Really!

Josee Roussel - 3 years ago - Review Provided by Google Maps

Good morning. A big thank you from the whole team! Your satisfaction is our priority and it warms our hearts to read a beautiful testimony like yours.

Response from the owner3 years ago

Doctor Lessard gave me a beautiful smile with a lot of attention to detail Hasnae zamani

Shabat Canada - 3 years ago - Review Provided by Google Maps

Thank you, your testimony is much appreciated!!

Response from the owner3 years ago
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Address: 1190 A, Courchevel Street, Suite 101, Lévis, QC, G6W 0M5Canada
Marker
Leaflet QanoMed
Mr Yves Lapointe
Mr Yves Lapointe

Mr Larry Lapointe
Mr Larry Lapointe