Lady Sauna Spa

Turkey - Istanbul
4.0 152 reviews

About Lady Sauna Spa Transforming the appearance of customers including overseas customers is the aim of the highly trained and experienced team of therapists at this salon located at Istanbul in Turkey. The team creates a relaxing spa like atmosphere where customers can escape reality for a while and feel pampered and indulged during visits. Services include haircuts, hair colouring, skin enhancing facials, reflexology, relaxing massa... (Show more)

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4.0 (152 reviews)
5.0 
Staff
5.0 
Punctuality
4.5 
Communication

  • all
  • right on time (7)
  • well-communicated (14)
  • bad communication (3)
  • nice staff (10)

Lady Sauna Spa Reviews

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They forcefully take my phone every time I enter, but every time I sit in the rest room wearing a bathrobe, someone takes photos and videos with their mobile phone. Even though they see it, they do not warn. I feel deceived. Since my phone was taken, I just want to listen to music with headphones because the environment is extremely noisy. The guests keep shouting. Don't expect professionalism from the massage service. It's the same as telling your friend to rub my back. The bath is considered beautiful. Sauna, steam room etc. rooms are constantly out of order. Appointment times are inconsistent. I constantly remind you of the contents of my package. When I first went there, I made a package immediately, it is a place where I will never renew a package again.... (Show more)

EKİM ELÇİN SOYTÜRK - a year ago - Review Provided by Google Maps

We have a membership package, it's a place we've been going to for years. They always said you don't need an appointment for a scrub, get it for a massage. We went to their new place for the first time with my mother and daughter. (78) My mother came down the stairs with difficulty. The three people at the reception were trying to sell a package to a customer and they didn't even look at us. They said we do not accept without an appointment. We said, "At least take my mother, she had difficulty getting down the stairs." Unfortunately, they said. Their manners and behavior were bad. Meanwhile, an employee at the entrance was smoking and it smelled very bad. The ladies working at the old location were very kind and caring.... (Show more)

Nergis Özcan - a year ago - Review Provided by Google Maps

A beautiful place where people will feel special, the care and attention is very good.

Saadet Uğurlu - a year ago - Review Provided by Google Maps

Thank you very much for your valuable comment :)

Response from the ownera year ago

It is an amateur business where all 3 people at the reception are trying to sell a package to a single customer, and the members are despised. You have no value after purchasing a package. The old public relations experts were much nicer and more humane

Ecenur Avcı - a year ago - Review Provided by Google Maps

By buying a birthday present for my sister from the Anatolian side, I made an appointment long in advance, specifically stating that it would be at 10:00, and it was said that sauna and steam were among the facilities. We entered the sauna and it wasn't heated properly. The girl working said, "I'm turning on the steam now, it will heat up immediately." We entered, stayed in the sauna for 15 minutes, and came out. It wasn't working. If that wasn't enough, he said, "I'll start it right away" again, and no steam was formed. Even though there was no malfunction, they didn't take any action without caring! As if that wasn't enough, 3 of us entered the bathhouse, the aim was to do it at the same time, and after half an hour, he stalled by saying "he's coming now" and he came only half an hour later! When it came to taking money, they saw their mistakes and took it without making any discounts or anything, and nothing was done to compensate for their mistakes. A money-grubbing business that I will never come to again. I don't recommend it to anyone!... (Show more)

seçil Demirci - a year ago - Review Provided by Google Maps

I only went for 3 sessions and I am very pleased with the result. They have friendly and warm-hearted employees.

Yağmur Özdemir - a year ago - Review Provided by Google Maps

Thank you very much for your valuable comment :)

Response from the ownera year ago

Amazing staff. Amazing service quality 🫶❣️ …

sena yiğit - 2 years ago - Review Provided by Google Maps

Thank you very much for your valuable comment :)

Response from the ownera year ago

It is a business where I have tried many services such as epilation, skin care and Turkish bath, and I have always left extremely satisfied with its smiling staff and clean and relaxing atmosphere. I recommend it wholeheartedly to everyone…

selin yucel - 2 years ago - Review Provided by Google Maps

Thank you very much for your valuable comment :)

Response from the ownera year ago

I went with hesitation after reviewing all the comments, but on the contrary, I was very satisfied. It is a professional business where all the staff and services are provided perfectly from A to Z. 👏 …

Bircan Talu - 2 years ago - Review Provided by Google Maps

Thank you very much for your valuable comment :)

Response from the ownera year ago

Thank you very much to the friendly manager and employees. Clean service in the new place :)

Ozge Ozdemir - 2 years ago - Review Provided by Google Maps

Thank you very much for your valuable comment :)

Response from the ownera year ago

I recommend you to visit Layd sauna spay, which is a favorite among women with the slogan "There is no one more precious than you", and get cleansed away from all stress. I would like to thank this place for its friendly staff and uncompromising service quality.

Yaren Belkıs şeylan - 2 years ago - Review Provided by Google Maps

Thank you very much for your valuable comment :)

Response from the ownera year ago

It is such a money-oriented business. They are very friendly until they do their job with you and sell you a package. Then they don't even care. Their style is so bad that I went for laser treatment, but I definitely do not recommend it to anyone. The staff's behavior is so over the top that they do not even beat you. None of them can do laser anyway, they end the session in detail. They don't do it in any way, so I didn't see any benefit anyway, I was wasted with my money, I don't recommend it to anyone, don't waste your money there, there are definitely better places.... (Show more)

Mine Sak - 2 years ago - Review Provided by Google Maps

Apart from the problems during appointment hours, we are satisfied.

Sabire ŞEREMENT - 2 years ago - Review Provided by Google Maps

A very polite approach was provided in making an appointment. The greeting etc. was also good. Regarding hygiene, I was told that a person should not lie down next to him while being scrubbed in the bathhouse and be scrubbed. When I objected, he was told that this is the practice here. The 4 ladies working in the bathhouse almost beat us. The message sent to me when making an appointment contained content stating that hygiene was taken into consideration. It had been sent. We went with confidence after receiving a message that had nothing to do with what we encountered. You are your friend, however. They said, "What will happen to each other's pouches and dead skin next to each other tomorrow?" It was incredible. We ran away without looking back. I don't recommend it at all.... (Show more)

Zeynep Örüm - 2 years ago - Review Provided by Google Maps

I've been going for a very long time and it's annoying that they try to sell packages every time I go.

Cansu C. K - 2 years ago - Review Provided by Google Maps

First of all, thanks to the person doing the massage, there is no problem with this. I buy a service by paying such a high amount, but all the noise, songs and shouts of the entertainment in the bath fill the inside. Their explanation was as follows: "Luckily for you, there was a bridal bath today." In my opinion, such a thing should not be left to chance, accordingly, doors can be placed in the massage rooms instead of curtains, or if this is not possible, information should be given when making an appointment for such an organization. For this reason, I don't think they deserve the money I paid.... (Show more)

Ayse Berk - 2 years ago - Review Provided by Google Maps

A female friend who knows personal massage, we can meet regularly, as long as she knows massage, can I get service in my own home?

Koray Dincer - 2 years ago - Review Provided by Google Maps

I've been going for years. I am very pleased. The staff is very attentive and friendly.

J K - 2 years ago - Review Provided by Google Maps

I really loved how clean and organized the spa is! I went there 2 weeks ago with my friend and enjoyed a Turkish bath with clay masks, I believe. We paid 350 lira each which is okay compared to others. However, we wanted a 15 minute or a 30 minute massage but they said it isn’t possible🤷🏽‍♀️ either a one hour long or none🤷🏽‍♀️ I found that very odd and I still don’t understand why? Btw, they have people speaking in English so it’s really helpful for tourists. However, getting there was kinda annoying and we used a taxi at the end.... (Show more)

Safad Al Safadi - 2 years ago - Review Provided by Google Maps

I don't understand why the bad comments were made, but I just went out and had a foam scrub applied. It is very nice and clean and hygienic. Ms. Sedef took care of me, she is very friendly, everyone guides me, you can go with peace of mind :)

Didem Özcan - 2 years ago - Review Provided by Google Maps
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Address: Yesilköy Istanbul Cad. No: 22 / A, Istanbul, 34728Turkey
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Ms Duygu Kir
Ms Duygu Kir

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Ms Billur Pinar Ergul
Ms Billur Pinar Ergul

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Arzu Hersek
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