Instituto Bernabeu Elche

Spain - Elx
3.8 13 reviews

is a renowned fertility clinic that offers a wide range of services for couples struggling with infertility. With a team of experienced fertility specialists, cutting-edge technology, and personalized treatment plans, the clinic is committed to helping patients achieve their dream of starting a family. From fertility diagnostics to assisted reproduction techniques like IVF and IUI, Instituto Bernabeu provides comprehensive fertility solutions tai... (Show more)

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3.8 (13 reviews)
4.3 
Staff
3.5 
Punctuality
4.3 
Communication
2.4 
Competence

  • all
  • totally competent (5)
  • nice staff (15)
  • well-communicated (3)
  • bad behavior (3)
  • wasted my time (1)
  • incompetent (11)
  • bad communication (1)
  • right on time (1)
  • high tech (1)

Instituto Bernabeu Elche Reviews

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A whole team of wonderful professionals but above all very human.

Ignacia Garcia - 2 years ago - Review Provided by Google Maps

I have never felt so cheated as when I visited this clinic. Its operation is that of a financial company devoid of any professional ethics. By operating as a company, the staff lack experience and have no empathy with the client.

Lupus Diaz - 2 years ago - Review Provided by Google Maps

As for the reception/administration staff, nothing to say, very nice and correct but I do not recommend it for pregnancy monitoring, the gynecologist seemed to be in a hurry to attend us, we were only 10 minutes in the consultation, she was not able to take an image of the baby, he was covering his face but at least he could have tried and taken a 4D image, but he didn't even bother and what seemed the strongest to me is that he looked at his personal cell phone at least 3 times during the consultation, which seems very little to me professional.... (Show more)

javi hernandez - 2 years ago - Review Provided by Google Maps

They recommended this clinic to me since I have been displaced due to work issues and I have had a pleasant experience, from the nurses to Dr. María and through the billing department, excellent treatment, we will see each other again and with pleasure. A good human team.

Marina Ferrán - 2 years ago - Review Provided by Google Maps

I do not recommend this clinic, after various announcements regarding his experience in implantation failures, after visiting the center and presenting our case, the doctor practically ignored it, even making a bored face. It seems like you're only interested in easy results. If this is the case, they should not boast of being specialists in implementation failures, if later, when faced with the approach in one's consultation, they show absolute disinterest. Of course, the economic budget, that if they were interested in transferring it to us. How can they pretend to get our money, with such disinterest. In short, they are supposed to be more expensive because they investigate this type of problem, but we have been able to verify from personal experience that this is not the case.👊😵... (Show more)

Mak Ma - 2 years ago - Review Provided by Google Maps

They are wonderful, very human, sincere and affectionate. Familiar trade. I came from other clinics with bad experience and had a very bad time. They treated us great and when I had a problem, they called and they calmed me down. Thanks to them, today we can have our little miracle at home. I will always thank you. I <$_3> them without a doubt. I have friends who I recommended to go and they have been equally delighted... (Show more)

Cruz Vales - 2 years ago - Review Provided by Google Maps

For me, a fantastic place thanks to them 18 years ago... we fulfilled our dream of being parents... they made everything very easy for us... I will never be grateful enough... especially Dr. Llorens and of course his entire team ...during all these years I have had all my annual check-ups there...without any kind of problem...what I said...thank you very much to all the human team who make things easy for me...... (Show more)

Ana B. D. D - 2 years ago - Review Provided by Google Maps

congratulate and thank Instituto Bernabéu de Elche. thanks to them we have started the year with the greatest possible joy, I am going to be a grandmother after waiting so long. We will always be grateful for the respect and closeness of all the staff, from the nurses and care staff to Dr. Martínez's emptia. They gave us peace of mind and confidence from the first day I entered the clinic with my daughter. thank you... (Show more)

Dolores Villena Montoya - 2 years ago - Review Provided by Google Maps

Hello, my name is Ana Vanesa Lozano López and I am going to tell you about my case and you will understand the reason why I have given this assessment. When I arrived at the clinic they told me the rates for in vitro fertilization that they have and they told me that because of my age of 42 years I was eligible for a discount of €2,000. They did the tests and they told me that I could get pregnant without any problem since I am already a mother. On July 28, the doctor put me in the operating room to do the insemination, after a few days they told me that the test had been negative and they told me that if I wanted to try again I had to pay again (something that in the first appointment that we spoke they did not tell me). Then, on the second attempt, the doctor did not appear and another doctor had to do it for me, and the test was negative again. When they told me that I could perfectly be a mother again and I went for the third attempt and the doctor who in theory was going to do it for me was not there again for a congress (but she assured me beforehand that she was the one who was going to do the intervention). Being in the room about to enter the operating room, the doctor and the head of the incubation refrigerator entered and told me and my partner that this embryo was 100% effective. And the doctor commented that knowing what the boss had told us he had to do his job well, we were eagerly waiting another week for the test result that gave us negative again. The mismanagement they have had in my case seems to me very little shame and it certainly seems that they have taken it as a joke passing my interventions from one doctor to another. Now we have to spend 4 years paying for the in vitro and with the lack of having a baby thanks to the illusions that the doctors of this clinic have given us with their false promises. Outrageous.... (Show more)

Alejandro Zaplana lozano - 2 years ago - Review Provided by Google Maps

Thanks to the Bernabeu clinic in Elche we have been able to make a dream come true thanks to the people who work there for helping us and advising us so well, we are very grateful for everything, thank you very much

Xelo Cortes - 2 years ago - Review Provided by Google Maps

Thanks to Instituto Bernabeu I have managed to be a mother, I am super grateful to find the best professionals and the best attention from the entire team

Ainhoa Haro vidart - 2 years ago - Review Provided by Google Maps
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