Institute of Aesthetic and Plastic Surgery Dr. Serra Renom

Spain - Barcelona
4.5 108 reviews

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Institute of Aesthetic and Plastic Surgery Dr. Serra Renom Reviews

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I had surgery in November 2022, I went to this Dr because I had surgery with him 15 years ago and I was happy on the day. So I wanted to go to him to have him evaluate me, he suggested doing a breast lift/reduction since I had to change the prostheses. I told him that I came only to change prostheses but I valued his option. Since I was there and after becoming a mother, I took the opportunity to let him see my abdomen and flanks and he previously told me to do an abdominoplasty which I rejected. We decided to do liposuction in that area and he told me that on the day of the intervention he would put me face down to perform the procedure. part from the flanks and then face up to make the abdomen and end with the chest. On the day of the operation everything was correct, the images they took looked good, the Dr told me that the chest had to lower/fall to cover the scar of the groove... and that's how I took it, despite the unforeseen and treatment in the post-anesthesia/surgery room, which I already spoke about with the person in charge of the hospital. Result; I'm not happy. On the chest, the day the stitches were removed, the wound opened. I reported this, which has led to horrible scars. On the right chest, since day 1, the scar has not been below the breast as I was told. Today it remains the same, it cuts the shape of the chest. I have attended all the check-ups that have been told to me, the Dr tells me that it cannot be retouched until a year, I asked if this entails paying again, his response was that Dr Serra would inform me at the time. He commented that indeed the right breast seemed to have moved and that that was why the scar did not remain where it touched. I was happy with the liposuction of the abdomen but I reported that they sold me treatment for the parts of the ports and they were not done, only the abdomen was done, their response was that from the navel with a 50 cannula it was turned to the side and they were done. You can clearly see 2 lumps of fat in that area that were not treated and he told me that the area could always be tightened more. I have worn the comprehensive belt for 3 months to obtain greater results but the lower back area was clearly not treated. He told me to lose 5 kilos of weight for the next visit (what a solution). I didn't go to go on a diet, especially when my endocrinologist and nutritionist advised me against it. The fact is that I want to record this, after paying almost €12,000 since I preferred my sagging breast 5 months ago to a shapeless breast, square and not round as I requested and that is why I was given round prostheses in said operation. and with horrible scars that are not left behind the groove, but 3 fingers above it. I will continue going to the reviews waiting for a solution, I hope they give it to me, since clearly something has happened and it has not turned out well. I went to this Dr, for his knowledge and at the time I was happy, for now I can't say the same.... (Show more)

A. G.M - a year ago - Review Provided by Google Maps

Good morning Adriana, we are really surprised with your assessment and TOTALLY DISAGREE with what you write. When you came to our Institute in 2020 to consult about your abdomen, we offered you a personalized solution for your case, since you were overweight and flaccid, a lipoabdominoplasty that you rejected. In 2022, taking into account your problem of breast capsule and ptosis (sagging of the breasts) and once again wanting to solve your abdominal aesthetics, we proposed, in a personalized way and studying your case, a breast pexy with an inverted T scar and a lipoabdominoplasty. . Which you rejected again, insisting that you preferred liposuction to improve your waist and we explained that it had to be moderate because otherwise you would have a lot of skin sagging and we recommended abdominoplasty. As for the breast surgery, in this case, pexia, they have progressed satisfactorily and given their recent operation, 5 months, we have to wait for the evolution of the scars. Regarding liposuction, which was important although moderate to avoid more sagging, we also have to wait for its evolution and follow the diet that was advised to you. And above all, don't gain weight. Once again, we were surprised by your complaint/evaluation when we are in full postoperative follow-up, with a very satisfactory evolution as you have been able to see in the iconography that has been carried out in all the visits.

Response from the ownera year ago

Very good experience, very happy with the result

paula ferrando - a year ago - Review Provided by Google Maps

I had rhinoplasty years ago with Dr. Serra. It didn't fit me well. I wouldn't recommend it. In fact, I can see that it was not straight and the tip continues to go down, something that I insisted I wanted to correct. When I went to the subsequent check-ups and commented on it, the answer was that a nose was not the way I wanted for my face. I contacted them some time later about the same thing and they didn't pay any attention to me. She would need another intervention to make her well. I got carried away by the price, I thought that paying more than in other places it would be better… TO YOUR RESPONSE OF I HAVE NOT BEEN A PATIENT: I ​​have no interest in saying that they have left my nose bad, which is a lie. Here I leave a photo to see if it refreshes your memory.... (Show more)

alicia nati green - a year ago - Review Provided by Google Maps

Hello Alicia, WE CANNOT ACCEPT YOUR REVIEW. YOU ARE NOT OUR PATIENT, you are not in our file. We ask that you delete the comment. Thank you.

Response from the ownera year ago

Good dr

Mar Martínez - a year ago - Review Provided by Google Maps

An unbeatable result. A doctor with an impeccable career, very humble and dedicated to his patients. Very happy with the results.

Esther Megías Jiménez - a year ago - Review Provided by Google Maps

Very interesting. Grateful for these days.

Marta Janer - a year ago - Review Provided by Google Maps

Very kind

Marta Perez - a year ago - Review Provided by Google Maps

a very kind and professional man

IVET P - a year ago - Review Provided by Google Maps

Dr. Serra Renom performed 2 surgeries on me. 100% professionalism and excellence. Results: Supreme Dr Serra Renom, Golden Scalpel is an angel. Dear Dr Serra, I wish you an eternal life of divine blessings.

Maya Glanz - a year ago - Review Provided by Google Maps

Many thanks to Dr. Serra Renom for these courses

RAQUEL ALPAÑEZ VALENTE - a year ago - Review Provided by Google Maps

Thank you Raquel for your review. All the best

Response from the owner4 years ago

very professional

Izarra Payet - a year ago - Review Provided by Google Maps

A GREAT DISAPPOINTMENT AND A SCAM IN CAPITAL LETTERS. I went to the great dr. Serra to change the prosthesis that he had given me 13 years ago and I can only say that it has been DISAPPOINTING. The first operation 13 years ago was a marvel but the second (July 27 of this year, 2023) leaves much to be desired for the great eminence. The result was so disappointing that I even thought that he had not operated on me. One chest hanging down and the other almost on the neck, totally asymmetrical. l The prostheses that I had insistently requested were submuscular so that the rippling would not be noticeable (I have a low percentage of fat) I could feel them with my hand and they could be seen, they were once again above the muscle. One of the scars in my armpit was so badly stitched that I am still having treatment today to see if it improves, my armpit looks like a bat's wing. THE STRONGEST AND OUTRAGEOUS THING: THE LACK OF HUMILITY AND PROFESSIONALISM. The man still wanted to make me see that the job was well done, he told me that the prostheses were under the muscle when I was touching them with my hands, he told me that he was not worried about the armpit thing, that a little cut here, a little stitch on there, here we go up, here we go down and that's it. You pay for the operating room and the hospital again and everyone is happy. Hahahahahahahahaha… I laugh so as not to cry. What a shame!!! I won't go on much further. My current situation is that I am having surgery again (December 1) by Dr. Alberto Marina (Valencia) and I am happy and delighted. Take care dr. Josep Maria Serra Renom. These have been the last minutes that he deserves to be dedicated to. PLEASE REMOVE. RETREAT!... (Show more)

Verónica González - a year ago - Review Provided by Google Maps

I am very sorry for your comments, in addition to the lack of respect that I do not deserve. On July 27, 2023, I replaced the prosthesis through the axillary route with endoscopy, placing the submuscular prostheses. Two weeks later he came to my office with a seroma in his left breast. I personally accompanied him to do an ultrasound-guided puncture where clear liquid appeared and anaplastic lymphoma was ruled out. Medical treatment was administered. On November 10, 2023, he came to my consultation, I suggested doing this small 1cm descent. Although the result was very good, there was this small difference in the height of the sulcus due to the seroma. I cannot post the before and after photos of your case because it is not allowed due to image rights. Therefore, it leaves me defenseless in the face of your comments and in front of a patient that I have always treated with great affection, with a high professional level, treating her with the highest priority with the endoscopy and the ultrasound could be done without an hour since you were moving from city to city. . I don't understand your comments. If you hung your photographs from the front, people could value my words and yours. Sincerely Dr. Jose María Serra Renom *I want to add to my answer the call that you made to my nurses, telling them sarcastically and laughing that you had put on a 640gr prosthesis. What you wanted was to take advantage of the claim, not to have your prosthesis lowered 1cm as you explain, but to get a free replacement prosthesis that was double the size of the prostheses you were wearing. It is unethical for Google to authorize this type of claims like yours, creating defenselessness and irreparable moral damage.

Response from the ownera year ago

It has been great and very interesting

Lidia Garcia - a year ago - Review Provided by Google Maps

I have had the best hands in terms of talent, experience and professional treatment, with extraordinary results. Thanks to all the team.

Rosa JM - a year ago - Review Provided by Google Maps

very professional

Abril Serrano - a year ago - Review Provided by Google Maps

I have attended a chiron health course with him and I loved learning about his entire career, his philosophy and how he works. Congratulations and thank you for this opportunity.

Anabel Caballero Martinez - a year ago - Review Provided by Google Maps

Excellent professional!!

Andrea Navarro Cañete - a year ago - Review Provided by Google Maps

The worst experience of my life was the one I had in this clinic, specifically with Dr. Luisa Rincón, in whom I had the bad luck to place my trust to perform a vascular laser to remove some veins in my nose. It gave me five second-degree burns and I am telling my experience not because I want it resolved, it is already too late, but to help other people who are thinking of having laser surgery with this lady. My nose has 5 scars for life and I have consulted several dermatologists and they all raise their hands to their heads in amazement at the aesthetic damage. You can cause a spot burn, but 5? That's because we have no idea how to use said laser. It's a shame that people like her are allowed to use such delicate techniques. If you are going to undergo any treatment and want To keep the appearance of your skin healthy, go to a qualified professional and not just anyone like I did. I hope I can help someone with this review.... (Show more)

Ruben HC - a year ago - Review Provided by Google Maps

Dear Ruben, We are sorry to read that you have had a negative experience involving Dr. Rincón with our Institute. However, we would like to clarify that Dr. Rincón is not part of our team but rather has a private practice outside of Instituto Serra Renom. Currently, the doctor no longer has a consultation at our center and we would appreciate it if you would search for her profile so that we can leave her the review. Since, we insist, he is not part of our team. For us, patient satisfaction is a priority, and we are always open to receiving constructive feedback to improve our services. We appreciate your understanding and look forward to the opportunity to serve you better in the future. We would appreciate it if you would delete the review. Thank you. Sincerely, Serra Renom Institute Team

Response from the ownera year ago

I had a Blepharoplasty. April 12, 2022. I didn't like how one of my eyes turned out. I went several times for check-ups. My last check-up was in January. We agreed that they would call me. and they never called me. Today I have a more swollen eye. Yes, I was a patient. My name is Marta Franco Cuellar. DNI 49900761F... (Show more)

marta franco - a year ago - Review Provided by Google Maps

I give 1 star because if it were up to me, I wouldn't give any. If the operation goes well, ok, but otherwise you will find an arrogant doctor with very little empathy. I did abdominaplasty and breast augmentation and neither went well, I have the feeling that they put me like a guinea pig for the resident doctors who were with him, asymmetrical cuts, open internal stitches, dried blood inside the breast. I still feel like suing him even though he says he's untouchable. I hope the treasury fines him, because its price without VAT and with 2 thousand euros in black I don't think it's the only one, it would be my perfect revenge. I DO NOT RECOMMEND. And they didn't even bother to answer me, when they had to answer because of my pain and 3 months without sleep they didn't do it.... (Show more)

Clara San - 2 years ago - Review Provided by Google Maps

THIS PATIENT HAS NOT BEEN VISITED IN OUR OFFICE, IT IS NOT IN THE FILES OF OUR OFFICE OR IN THE FILES OF HOSPITAL QUIRON. THIS REVIEW IS TO DO HARMFUL AND LIES IN EVERYTHING IT STATES. IF YOU DO NOT DELETE THE COMMENT WE WILL BE FORCED TO INVESTIGATE WHO WROTE IT AND FILE A CRIMINAL COMPLAINT FOR DEFAMATION AND ATTACKING THE PERSONAL HONESTY OF A PLASTIC SURGEON.

Response from the owner2 years ago
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Address: Plaza Alfonso Comin, 5-7, Barcelona, 08023Spain
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Leaflet QanoMed