Ibo - Palma

Spain - Mallorca
3.3 65 reviews

About Ibo - Palma For more information about Ibo - Palma in Palma please contact the clinic.

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Ibo - Palma Reviews

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I want to thank Patricia, Elena and Tomás for their great sensitivity in the care received.

Maria Isabel Mas Real - a year ago - Review Provided by Google Maps

Thank you very much for your evaluation and review, María Isabel! All the best.

Response from the ownera year ago

Top, although you have to be able to afford those costs

LOCK KML - a year ago - Review Provided by Google Maps

Thank you very much for your rating and review! All the best.

Response from the ownera year ago

Very top ophthalmology center in Palma, excellent attention from both the doctor Cardona and Misi, in customer service.

Maria Antonia Font - a year ago - Review Provided by Google Maps

Thank you very much for your review and evaluation, María Antonia. All the best.

Response from the ownera year ago

They call us at 4:10 p.m. And at 5:00 p.m. sitting in the hallway waiting for them to tell us something.

Ricardo Fiol - a year ago - Review Provided by Google Maps

Hi Ricardo. We are sorry that your experience at our clinic was not entirely satisfactory. We take note of what you tell us to review what happened, since our goal is to take care of every detail of the care of our patients. Management is very interested in knowing and analyzing your case in depth to take the appropriate measures, so we would appreciate it if you would contact us by email: info.ibo@miranza.es. All the best.

Response from the owner2 years ago

Incredible treatment!! I have been coming for more than 20 years and I will continue coming

Elizabeth Jimenez Gonzalez - a year ago - Review Provided by Google Maps

Thank you very much for your review and rating, Elizabeth. All the best.

Response from the ownera year ago

Very satisfied with the treatment. Especially, that of Pilar and Misi.

Miquel Mayor Estrades - a year ago - Review Provided by Google Maps

Hello, Miguel. Thank you very much for sharing your experience with us and for your evaluation. All the best!

Response from the ownera year ago

A perfect experience. The administrator Missi Aviles is very resolute, empathetic and always with a smile. Thanks.

tomeu jaume - a year ago - Review Provided by Google Maps

Hello, Tomeu. Thank you for your review and rating. All the best!

Response from the ownera year ago

Incredible treatment by the staff, especially Misi, at reception, always willing to help with everything. Special mention also for Dr. Basauri, one of the best professionals I have encountered.

Goyo Goyo - a year ago - Review Provided by Google Maps

Hello, thank you very much for your evaluation. All the best!

Response from the ownera year ago

Very professional and friendly service, from Misi at the reception to the medical consultation with Dr. Velasques. My eyes in good hands.

jose antonio sureda - a year ago - Review Provided by Google Maps

Hello Jose. Thank you very much for your review and evaluation. All the best!

Response from the ownera year ago

It is embarrassing that I take the child to the emergency room and that a doctor says that you cannot visit the emergency room because there is no staff, it is supposed to be a service that the clinic has, in the end he visited me because it was early, but it is a It's a shame that the doctor tells the admission that he doesn't visit the emergency room, this is embarrassing.... (Show more)

Amelia Gonzalez - a year ago - Review Provided by Google Maps

Hello Amelia. We are sorry that your experience at our clinic was not satisfactory. We will review what you comment to know in detail what happened and take the appropriate measures. We continue working to offer the best services to our patients. All the best.

Response from the ownera year ago

About 10 years ago I had to go to the emergency room for the first time. Even though I was alone, both Misi and her sister cared about me as if we were family. The nerves, fear and worry dissipated thanks to the wonderful treatment I received. I only have words of gratitude and admiration for such empathy and professionalism. Since then I have been a regular customer and continue to receive the same family treatment. Thank you very much and especially to Misi!... (Show more)

Elena Alegre - a year ago - Review Provided by Google Maps

Hello Elena. Thank you very much for sharing your experience with us! Our priority is to offer the best services, always seeking ophthalmological excellence and the well-being of our patients. We see from your words that we are on the right track. All the best!

Response from the ownera year ago

I have been a patient of the clinic for years. They have always treated me with professionalism, from the Reception to the medical consultation. Today has been another good experience, from Missi, through Antonio and Carlos, ending with Dr. Basauri. It will be until the next visit. Very grateful to all of you for the trust you have given me with your valuable services. Carlos de Garriz Andrino... (Show more)

Carlos de Garriz - a year ago - Review Provided by Google Maps

Hi Carlos. Thank you very much for your review and evaluation. All the best!

Response from the ownera year ago

Misi, I want to thank you for the excellent treatment, both professional and human, that I have received from you. Isabel Mas Real.

Ramon Juan - a year ago - Review Provided by Google Maps

Hello Ramon. Thank you very much for your evaluation. All the best!

Response from the ownera year ago

All staff a 10

Javier Mesquida Gómez - a year ago - Review Provided by Google Maps

Hi Javier. Thank you very much for your evaluation and review. All the best!

Response from the ownera year ago

Everyone was very friendly, from the receptionist to the eye surgeon, to the nurses. A 10.

Nova Nautica Mallorca - a year ago - Review Provided by Google Maps

Hello! Thank you very much for your review and for sharing your experience with us. All the best!

Response from the ownera year ago

Review for some vision loss The words of Dr Chacartegui =Run!!! It's the same!! When I told him that I couldn't see well at all, he sent me to the pharmacy to get some 2 or 2.5 glasses, which he told me to try. How much graduation do I have at the current one? His answers: It's very complicated to explain ALUCINO There are many professionals who want to work without a job and be served by such incompetent people.... (Show more)

Elena Ferrer - a year ago - Review Provided by Google Maps

Hello Elena. We are sorry that your experience at our clinic was not entirely satisfactory. We take note of what you tell us to review what happened, since our goal is to take care of every detail of the care of our patients. Management is very interested in knowing and analyzing your case in depth to take the appropriate measures, so we would appreciate it if you would contact us by email: info.ibo@miranza.es. All the best.

Response from the ownera year ago

Their advertising says emergency specialist. I go to the center and they tell me that there is no doctor on Fridays UPDATE AFTER MIRANZA'S RESPONSE Upon seeing the establishment's response, I proceeded to call the indicated telephone number as indicated in the response. What is my surprise when I get a lady who tells me that she only takes reservations, that she can't help me. Anyway... if you have a standard answer, don't say that "management is very interested in knowing and analyzing your case blah blah blah." One more example of how little they pamper their clients. I sure won't be back... (Show more)

Jorge Cubain - a year ago - Review Provided by Google Maps

Hello Jorge. We are sorry that your experience at our clinic was not entirely satisfactory. Our goal is to take care of every detail of our patients' care, so we would appreciate it if you would contact us by email: info.ibo@miranza.es or by phone 971 00 31 50 to tell us about your case. All the best.

Response from the ownera year ago

The thing about only being able to have an emergency within an emergency schedule that is different from the center's schedule is a concept, at the very least, that can be reviewed. If next time I can schedule my emergency I will come, if not, I will look for options.

Juan Ferragut - 2 years ago - Review Provided by Google Maps

Hello John. We are sorry that your experience at our clinic was not entirely satisfactory. Our goal is to take care of every detail of our patients' care, so we would appreciate it if you would contact us by email: info.ibo@miranza.es or by phone 971 00 31 50 to tell us about your case. All the best.

Response from the owner2 years ago

More than an hour of waiting! Another site that is a shame

Juan P - 2 years ago - Review Provided by Google Maps

Hello John. We are sorry that your experience at our clinic was not entirely satisfactory. Management is very interested in knowing and analyzing your case in depth to take the appropriate measures, so we would appreciate it if you would contact us by email: info.ibo@miranza.es or by phone: 971 00 31 50. Greetings.

Response from the owner2 years ago

Delighted with the treatment, kindness and speed of all the staff...highlighting the customer service of Misi Aviles "which is exceptional in every visit we have" and Dr. Basauri who is charming and professional. Thank you.

Tamara Peñarrubia - 2 years ago - Review Provided by Google Maps

Hello Tamara. Thank you very much for your review and for sharing your experience with us. All the best!

Response from the owner2 years ago
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Address: Camino de la Vileta, 30, Palma de Mallorca, 07011Spain
Marker
Leaflet QanoMed
Dr Roxana Apostu
Doctor
Dr Roxana Apostu

• Glaucoma Specialist • Bachelor of Medicine and Surgery. • Doctoral Program in Medicine and Surgery. Autonomous University of Madrid, 2009-2010. • Specialist in Ophthalmology through MIR Madrid, 2011. • Fellowship in Vitreoretinal Surgery. Ludwig Maximilians University Hospital. Munich (Germany), 2011-2012. • Doctoral Program in Medicine and Surgery. Ludwig Maximilians University of Munich (Germany), 2012-2014. • Doctor «Cum Laude» in Medicine and Surgery. Ludwig Maximilians University of Munich (Germany), 2014.

Dr Ernesto Basauri Rementeria
Doctor
Dr Ernesto Basauri Rementeria

• Vitreoretinal Specialist • Bachelor of Medicine and Surgery. University of the Basque Country, 1986. • MRCOphth. Member of the Royal College of Ophthalmologists of Great Britain. Leeds, UK, 1992. • FRCS-Ophth: Fellow of the Royal College of Surgeons of Edinburgh Edinburgh, UK, 1993. • Specialist in Ophthalmology. General Medical Council (GMC). London, UK, 1994. • Specialist in Ophthalmology. Madrid, 1994. • Fellowship in Vitreoretinal Surgery. Royal Adelaide Hospital. Adelaide, Australia, 1996-1997. • Fellowship in Vitreoretinal Surgery. St Michael’s Hospital. University of Toronto Toronto, Canada, 2000-2001.

Dr Luis Cardona Martin
Doctor
Dr Luis Cardona Martin

• Specialist in Paediatric Ophthalmology and Strabismus • Bachelor of Medicine and Surgery. University of Granada, 1980. • Specialist in Ophthalmology. Hospital Virgen de las Nieves. University of Granada, 1985. • Postgraduate studies in Paediatric Ophthalmology and Strabismus. Hospital Universitario Ramón y Cajal. Madrid, 1985. • Doctor in Medicine and Surgery. University of Granada, 1986. • FISS Postdoctoral grant at the Barraquer Institute of America. Bogotá (Colombia), 1988. • Member of: - SEO – Spanish Ophthalmological Society - SEE – Spanish Strabismological Society