Hills Dental Care

Australia - Sydney
4.9 172 reviews

About Hills Dental Care A wide range of dental services are offered by this dental practice located at Castle Hill in New South Wales, Australia. The clinic is fitted with state of the art equipment and the team delivers the highest possible standards of dentistry to patients. They also strive to make each visit comfortable and stress free for patients. services offered by the clinic are examinations and hygiene services, general and r... (Show more)

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4.9 (172 reviews)
5.0 
Staff
5.0 
Communication
5.0 
Competence

  • all
  • nice staff (2)
  • totally competent (1)
  • well-communicated (1)

Hills Dental Care Reviews

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I had a great experience with Dr To when I went to Hills Dental Care. He patiently answered my questions and fully explained the process of what he would be doing from start to finish - he’s a very professional and skilled dentist. I really appreciated Dr To’s high level of professionalism as I knew I was in good hands and could relax in the chair. Dr To provides an excellent and professional service every time I visit and the staff always friendly and caring and I highly recommend them. Thank you, Dr To!... (Show more)

Peter Hawke - a year ago - Review Provided by Google Maps

Hi Peter, so happy you had a great experience. Thanks for the lovely words. Look forward to seeing you on your next recall appointment. Kind regards Hills dental care

Response from the owner4 years ago

Very happy with the service from Dr To. I would recommend, very professional.

Teresa C - a year ago - Review Provided by Google Maps

Dear Teresa, Thank you so much for your kind words! We are so glad that Dr To was able to provide you with such a great experience and we look forward to seeing you at your next visit!

Response from the ownera year ago

Hills Dental Care provided me and my three kids great service and care! Very nice clinic, on time and very kind friendly staff. See you guys in 6 months 😊 …

Lindeicy Beasley - a year ago - Review Provided by Google Maps

Thanks so much for your lovely review! We are delighted to hear that you and your family had such a nice experience and we look forward to seeing you all at your next appointments!

Response from the ownera year ago

Everything was of top standard, would highly recommend , the decor throughout was lovely, clean and well maintained Gen on reception was lovely including the lovely dentist who assisted me - thank you all : ) will definitely be back !

madison pavihi - a year ago - Review Provided by Google Maps

Thank you for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience and that you would highly recommend us to others. We appreciate your kind words about our clinic decor, and we're glad that our team were able to assist you during your visit. We look forward to seeing you again soon!

Response from the ownera year ago

Attended Hills Dental Care after several average experiences at other clinics. The process from booking to consultation was easy and Dr Michael To and receptionist Genevieve were incredibly helpful and upfront about costs, which were fair and affordable.

Della Alefosio - a year ago - Review Provided by Google Maps

Thank you for taking the time to share your positive experience with Hills Dental Care! We are glad that we were able to make your dental experience easy and hassle-free and we appreciate your kind words about Dr. Michael To and Genevieve. We look forward to seeing you at your next appointment. Thank you again for choosing Hills Dental Care!

Response from the ownera year ago

Fantastic service,will deffinetly be coming back😊 …

Zeny Elpedes - a year ago - Review Provided by Google Maps

Thanks so much for your wonderful review! We look forward to seeing you at your next visit!

Response from the ownera year ago

In the past, I keep my mouth closed when I laugh because I do not like how my teeth looked. Getting veneers with Dr. To has changed my life, the confidence it gave it me was never imagined.

Calvin - a year ago - Review Provided by Google Maps

Thank you so much for taking the time to share your experience with us on Google! We are thrilled to hear that getting veneers with Dr. To has had such a positive impact on your life and confidence. Our team works hard to ensure that every patient feels comfortable and confident with their smile, and it's wonderful to hear that we were able to make such a difference for you. We appreciate your trust in us and look forward to seeing you at your next appointment!

Response from the ownera year ago

Hills Dental Care- is not just a reputed establishment with its classic building, modern, advanced and cutting edge technology, but the best thing what I find here are people! Dr. Kim, such a professional and down to the earth, always makes you feel welcomed. Lovely ladies at the counter, very friendly, offers help at anytime and 5* service in a leadership of Genevieve. Communication is true assets to this place. Last but not least, I must mention this true professional hygienist, Tara, who has got such a love and passion for her job. Tough role, but the way she carries her task gives us the dental massage experience!! Tara's swift hand with such an ease and detailed work gave me the satisfactions, which I had never experienced in other dental clinics. Thank you Dr. Kim and the Hills Dental Care team- wish you a Merry Christmas and can't wait to make the next appointment.... (Show more)

Sudhir Acharya - a year ago - Review Provided by Google Maps

Hi Sudhir! Thank you for sharing your experience at Hills Dental Care. We are delighted to hear that you appreciate our classic building, modern technology, and advanced dental services. We take pride in providing a welcoming environment and are glad that Dr. Kim and our team have made you feel comfortable during your visits. We are grateful for your kind words about our friendly front desk staff, led by Genevieve, and their willingness to assist you at any time. It is also fantastic to hear that Tara, our hygienist, has provided you with a dental massage experience through her love and passion for her job. We are thrilled that her detailed and skilled work has exceeded your expectations. We look forward to seeing you again and wish you a Merry Christmas as well. Kind Regards, Hills Dental Care.

Response from the ownera year ago

Dr Kim is a fantastic dentist who has always taken great care of my dental health. Tahlia, the dental assistant is also great at her job. And Genevieve, the practice manager is always informative, friendly and will follow up to ensure no issues to any dental work. I would highly recommend this practice for all of your dental needs.... (Show more)

Paul Jones - a year ago - Review Provided by Google Maps

Hi Paul! Thank you for taking the time to share your positive experience with Dr. Kim and our practice. It is wonderful to know that you have had a great experience with our team and that we have been able to meet your dental needs effectively. We truly value your recommendation and look forward to continuing to provide you with exceptional dental care in the future. Thank you once again for choosing our practice for your dental needs. Best regards, Hill Dental Care.

Response from the ownera year ago

Writing this feedback to share my experience with Hills Dental Care (Castle Hill) in the last more than 2 years. I have get a full mouth implantation and the operations were carried out by Dr Kim in April 2021. This treatment has completely fixed my long-term excruciating strife with my bad teeth, which was caused by constant swollen gum and periodic bleeding due to periodontal disease. I would say that ever since my life has been changed completely to the better. So far, 2 years has passed by after the implantation with every six months' dental cleanings and checkups afterwards, I have zero issues and feel like being reborn with a new set of natural teeth. Looking back, I am immensely impressed with the outcome of the treatment, particularly, Dr Kim's cutting-edge skill of implantation and in-depth professional advice. The great appreciation also goes to Tara, Genevieve, serval involved dental nurses and other office staff for their skill, professionlism and amicablity I have received during the service. Besides expressing my big thanks, I sincerely hope that the businese would keep prosperous and more people having issues with their teeth could get the top-notch treatment from Hills Dental Care.... (Show more)

Jeff Wang - a year ago - Review Provided by Google Maps

Dear Jeff, Thank you so much for taking the time to share your experience with others. We are delighted to hear that you're enjoying your new smile and we're so glad we have been able to completely fix your long term dental issues. Thank you again for choosing Hills Dental Care and we look forward to seeing you at your next appointment!

Response from the ownera year ago

I recently had the pleasure of visiting this clinic for the first time and I have nothing but positive things to say about my experience. From the moment I walked in, I was greeted by two friendly receptionists who made me feel right at home. The dentist I saw was extremely thorough and took the time to examine my whole mouth before providing me with a treatment plan that was tailored to my specific needs. I really appreciated that the dentist took the time to explain everything to me in a clear and concise manner, and there was never any pressure to proceed with any treatments that I wasn't comfortable with. The team here genuinely cares about their patients' oral health and it shows in the level of care they provide. Overall, I would highly recommend this clinic to anyone looking for a top-notch dental experience. The staff are knowledgeable, friendly, and professional, and I left feeling confident in my dental health moving forward.... (Show more)

Christian Kumitau - a year ago - Review Provided by Google Maps

Thank you for taking the time to share your positive experience at Hills Dental Care! We are delighted to hear that our team, from our friendly receptionists to our thorough dentist, were able to provide you with a tailored treatment plan and an overall excellent dental experience. We appreciate your kind words about our commitment to patient care and our knowledgeable, friendly, and professional staff. Thank you for recommending Hills Dental Care to others, and we look forward to seeing you again soon.

Response from the ownera year ago

I attended Hills dental care due to my front tooth ache. I initially attend a different dentist who advised me that I was have aches due to teeth grinding while I was asleep. I was recommended a mouth guard. I wanted a second opinion so I visited Hills dental care. Firstly I was very impressed with the atmosphere of the dental practice. Everybody was friendly/welcoming. I have met Dr James Kim, principle dentist of the clinic. he carefully reviewed my whole mouth and he identified pus/inflamation in my gum. Apparently inflamtion was the main cause of the ache. The whole treatment took almost 1 month with Dr Kim. I have never had issues afterwards and the whole team always delivered what they promised. I was very fortunate to have met a dentist who took proper care with their patients. I cant not imagine what consequences I would dealt with if i took the first dentist's recommendation. Thank you Hills dental care team... (Show more)

빅해드맨 - a year ago - Review Provided by Google Maps

Thank you for taking the time to share your positive experience at Hills Dental Care! We are delighted to hear that Dr Kim was able to identify and address the root cause of your front tooth ache, and that our treatment plan was successful in resolving the issue. We appreciate your kind words. Thank you again for choosing Hills Dental Care for your dental needs, and we look forward to seeing you again soon.

Response from the ownera year ago

In the past, seeing the dentist has always been a nerve wracking experience until I visited Dr To. I really appreciate how incredibly patient and informative he was. He explained everything before we commenced and I felt like that he was genuinely trying to help me. Will happily return.

Yee - a year ago - Review Provided by Google Maps

Dear Yee, Thank you so much for your kind words. We are so happy to hear that Dr To was able to settle your nerves and provide you with such an informative and positive experience. Thank you again for choosing Hills Dental Care to meet your dental needs. We look forward to seeing you at your next visit!

Response from the ownera year ago

Professional Dentist Team… James Kim and Michael To are both fabulous… I would recommend both Dr Kim and Dr To for any dentistry you require. All round great surgery. Keep up the good work.

Sonia - a year ago - Review Provided by Google Maps

Hi Sonia, your recommendation means a lot to us. Thank you so much for always appreciating our team. It has always been a pleasure looking after some one as lovely as you and you are one of our most valued patients for years. Looking forward to providing you with the best dental care in the future also. Warmest regards, Hills Dental Care

Response from the ownera year ago

Amazing service! Tara was incredibly professional, kind and knowledgeable. I felt amazing from the moment I walked in with a very hygienic and clean clinic. Tara was able to answer all my questions and made me feel incredibly comfortable. She was the best. I would recommend Hills Dental Care to anyone wanting a wonderful experience from start to finish. Thank you.... (Show more)

Sabella Osborne - a year ago - Review Provided by Google Maps

Hi Sabella, We are delighted to hear about your positive experience at Hills Dental Care. You really made our day as we work very hard to offer the best treatment and a comfortable environment for all our lovely patients. Big Thankyou from all of us. We really look forward to providing you with all your dental needs in the future also. Warmest regards, Hills Dental Care.

Response from the ownera year ago

Dr Kim, Dr To and the whole team are amazing. Everything is Hi-tech, service is 5 star and their care and attention to detail is the next level. I highly recommend their dental facility.

Anne Nielsen - a year ago - Review Provided by Google Maps

Hi Anne! Your recommendation means the world to us, and we are grateful for your trust in our practice. If there's anything else we can do to assist you or if you have any questions, please don't hesitate to reach out. Thank you once again for choosing Hills Dental Care and for sharing your positive experience. We look forward to serving you again in the future! Warmest regards, The Hills Dental Care Team

Response from the ownera year ago

I came this surgery after I read the Google reviews. But very a very disappointed visit. Firstly, the receptionist who wearing rings on each her fingers, she was very demanding. She pointed out a sign on the corner of the desk when I sorted out my payment after surgery. Then I realised if I write 5 stars review for them and I will receive a $20 Coles voucher. That’s why you will see all 5 star reviews on their google page! I don’t want the $20 voucher and I don’t want cheat people who read the reviews. The surgery was overly charged and I decided not to go ahead and move on to someway else.... (Show more)

Kelly Smith - a year ago - Review Provided by Google Maps

Dear Kelly, While we appreciate your feedback, we unfortunately could not find any record of your visit to Hills Dental Care. If you’d be willing to provide any further details of your appointment, we’d greatly appreciate it. We would also like to clarify that we do not offer a Coles voucher promotion, as mentioned in your review. Our patients' reviews are entirely voluntary, and we do not endorse any dishonest practices. Furthermore, we've observed that you have left similar 1-star reviews for other dental practices on the same day as this review. While we respect your right to express your opinions, we encourage constructive feedback that can help us enhance our services. Although we couldn't locate any visit record for you, we value constructive feedback. If you're open to discussing your concerns or providing more specific details, we'd be grateful for your input. Sincerely, Hills Dental Care

Response from the ownera year ago

I have been going here for years and always feel well taken care of by the dentists, assistants and admin staff. I have extreme anxiety and dental related trauma but it's a relaxing and judgement free zone.

Karleigh Howse - a year ago - Review Provided by Google Maps

Hi Karleigh, Thank you for taking the time to write us a review. We are delighted to learn that you have had a positive experience at Hills Dental Care. Thank you for your trust and for being a valued patient of ours for many years. Best regards, Hills Dental Care.

Response from the ownera year ago

High end, professional quality service every time

David To - 2 years ago - Review Provided by Google Maps

Thank you so much for taking the time to leave us a glowing 5-star review! We truly appreciate your kind words and are delighted to hear that you had a positive experience at Hills Dental Care. Warm regards, The Hills Dental Care Team

Response from the ownera year ago

I underwent my 2nd procedure for major dental surgery yesterday. I cannot thank & praise Dr Kim, the anaesthetist Dr Thanan & Hills Dental professional staff, like Practice Manager Genevieve enough! I found them to be welcoming, very understanding, professional & empathetic to my needle phobia! 😬 All of my teeth were splitting & cracking off & I thought beyond repair. I have been truly embarrassed about my smile all of my life including the past damage done to my jawline & profile by an Orthodontist in my teenage years. Amazingly Dr Kim has not only fixed my issue of fractured teeth but has improved my smile profile beyond my expectations. I smile a HUGE smile now, with confidence!!! The team at Hills Dental Care… really care.! I can genuinely say Dr Kim understood my needs as he listened. He really listened. Thankyou. H Vasilevskis... (Show more)

Heidi Vasilevskis - 2 years ago - Review Provided by Google Maps

Thank you for your incredible review of Hills Dental Care! We are delighted to hear that Dr. Kim, Dr. Thanan, and our staff provided you with a welcoming, understanding, and empathetic experience during your major dental surgery. We are thrilled that Dr. Kim not only fixed your fractured teeth but also exceeded your expectations by improving your smile profile. Your confidence in your smile means the world to us. Thank you for choosing Hills Dental Care for your dental needs. We look forward to seeing you at your next visit!

Response from the owner2 years ago
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Address: 101 Cecil Avenue, Castle Hill, New South Wales, 2154Australia
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