Helios Klinikum Krefeld
3.4
10 reviews
Helios Gesundheit is a leading healthcare provider in Germany, offering a comprehensive range of medical services. With 87 clinics and over 240 doctor's practices, they provide high-quality care across the country. They specialize in cancer medicine, with a network of certified centers, and offer easy access to their services through their online portal, where patients can book appointments. Helios prioritizes patient safety and ensures the highe... (Show more)
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| Service - Visit | Price |
|---|---|
| Knee Replacement |
3.4
(10 reviews)
3.9
Staff
1.0
Punctuality
1.8
Communication
2.8
Competence
- all
- high tech (1)
- wasted my time (1)
- outdated equipment (1)
- totally competent (6)
- incompetent (5)
- bad communication (4)
- bad behavior (4)
- well-communicated (1)
- nice staff (12)
Helios Klinikum Krefeld Reviews
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Address:
Lutherpl. 40, 47805 Krefeld, Germany
Leaflet QanoMed
I am very grateful for the hospital staff,specially the children department. They are very nice and profissonal. the service is wonderful.
Very professional staff. Excellent facilities. Highly recommend.
Horrible customer service. My mother and I tried calling regarding my grandfathers health and kept getting the response of "call back in 10 minutes" and that was proceeded by not answering the phone. Worst hospital I have ever attempted communication with, and it is absolutely unacceptable when a dear family members health is on the line. WOULD NOT RECOMMEND!!!... (Show more)
Everything good here specially their services in child delivery & care. Respect for the nurses ❤️❤️❤️
Hi everyone , Let me start off by saying that I’m an American who was raised between Chicago, IL and krefeld Germany . This is the worst hospital I’ve ever experienced and I’ve been to many countries . The staff is extremely unprofessional, the hospital is not sanitary and people seem to get a lot of false diagnosis there . My mom , sisters and their children live in krefeld Germany and I’ve just last week had a nightmare of an experience there while my mom was there for a week . She was admitted to the hospital to help her manage her Parkinson’s medication but they miserably failed at Not giving her the meds we asked for and which we knew worked for her . They allowed my mom to go through episodes of extreme tremor attack’s throughout the day and they even yelled at her because she was asking the staff for help and the right meds . The chief doctor of the neurology department even said her tremor is not from Parkinson’s that it’s because my mom has anxiety disorder (false diagnosis) we were not treated well at all , for the entire week. Luckily we found another hospital which is much much better . Thanks God . Please think really hard before choosing this hospital for anything . There are way better hospitals in the area . If you have questions I’d be glad to assist . May you all live a healthy life and may God be with you . Petrov... (Show more)
Hello friends My father got through heart bypass surgery in Helios Klinikum krefeld, Germany. I'm very glad with the services of the hospital. The location, parking zone, the hospital building, in built restaurant, cleanliness etc is very good and easy to access. Above all are the experienced Doctors. They are ready to help you, even in off duty hours you can contact and ask them. I thank to all staff and mainly Prof. Dr. Jürgen Ennker.... (Show more)
I had this year three operations in Krefeld hospital.Two of them was not planned one of them was planned.Everything goes smootly.Personal are very friendly doctors also will try to explain everything till the end.Food quality also not that bad like hospital food.My plate was empty always.I had only one small minus the pillow for your head its like a carpet to clean your shoes so tin and not comfy at all 😀 Even this hospital is one hour where i live but anyway i would always choose this hospital and recommendate to others... (Show more)
The urology team is great, had a very pleasant stay during my treatment, they all were polite and friendly. The food was good too, nice portions. Always when going there I have only positive things to say.
I could put 0 or -5 if that was possible. I guess 1 star goes to nursing personnel some of whom were nice. My mother was admitted there with stomach cancer and fluids in abdomen supposedly for immune therapy (we know it is a last resort). Doctor (Ali Nuri Hunerliturkoglu) even wasn't fully aware of the diagnosis at the admission. At putting the port for immune therapy/chemotherapy, lung was punctured leading to an infection. Biopsy results were late, hence no promised immune therapy was provided just a general, non-specific chemotherapy, which weakened the patient together with hospital-induced punctured lung and infection to the point of not being able to walk and normally function. No help at all, just prolonging of suffering. To top it off, transportation to pick her up and deliver home was not allowed to approach hospital premises and a lying patient on a rolling bed had to be transported for 10 minutes outside in the cold. Avoid if possible... (Show more)
I am a professional who moved here to contribute to uplift industrial activity in my own area. Heard great input from friends on Helios, about English speaking staff, better handling than long and declining German medical system. When registered my wife for birth and checkup at the last stage of pregnancy - and recently visited, the rooms are hot (making the patient more inconvenient), then we requested female doctor/nurse due to our own comfort and values, but instead when the female doctor arrived she ended up giving me lecture to understand their culture, you are in germany, even in your home country there are only Male doctors & Staff (which she doesn't know 60-70% of medical employees are female in my home country). She was straight forward denying the service if we do not agree on the male attendant. We had no other option but to say yes, however, this has been traumatic experience turned from a happy moment. As a Service provider the doctor should be able to provide a relaxing and comfortable environment. And the treatment was not something that couldn't be done alone when requested. It was a one person job, she could have do it herself, but forced to have male attendant to just hand over tissues or so. And even after that told me to expect male attendant regardless you want or not during delivery.. Service providing is the key. highly disappointed.... (Show more)