Harbour Dental Practice

United Kingdom - Cheshire
4.5 80 reviews

About Harbour Dental Practice Harbour Dental Practice is available for a wide range of treatment. The practice can improve your smile by the promotion of better oral health techniques. Dental hygienists can assist with deciphering your previous dental history and help you move towards a more positive oral health. Nervous patients need not worry. All treatments are pain free and you will feel at ease before it begins.

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4.5 (80 reviews)
5.0 
Staff
5.0 
Punctuality
5.0 
Communication
5.0 
Competence

  • all
  • right on time (6)
  • totally competent (1)
  • nice staff (5)
  • well-communicated (4)

Harbour Dental Practice Reviews

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I had an emergency situation with my Wisdom tooth. I was looking at a couple of months wait on the NHS even as an emergency. Lucky Harbour Surgery Sandbach every Wednesday have a top oral surgeon in clinic Dr Amit Kutecha. He took care of it. I didn't feel a thing I had oral surgery in the comfort of my own surgery with an expert surgeon. Two days later i was back at work and could get on with my life. Wish I had known sooner! Amazing service from start to finish.... (Show more)

victoria mustafa - a year ago - Review Provided by Google Maps

Had Invisalign treatment with Abid, great guy so easy to talk to, He put me at ease straight away, really professional, great all around dentist, I would highly recommend Abid to everybody I know,he’s changed my life, my teeth look so much better, it has given me loads more confidence to feel comfortable smiling again.... (Show more)

Daniel Brown - a year ago - Review Provided by Google Maps

From when I was a little girl I had to have quite a lot of dental work (apparently due to medication I was given as a baby which weakened my enamel) and I had to have a lot of teeth extracted as a child due to overcrowding - this made me into an incredibly anxious patient. I’ve been a patient at quite a few dental practices over the years, and my anxiety leading up to appointments was off the scale. Until last summer (2022) when I became a patient of Abid Iqbal at Harbour dental. My first appointment with him I was a nervous wreck when I had my checkup, I then had to book in for an extraction and turned up to that appointment with a stress ball and crying my eyes out. The patience and genuine care he showed me was incredible, he talked me through everything and settled my nerves. He’s now my regular dentist and I have also been on an Invisalign journey with him which I’m now almost at the end of (2 more sets of aligners to go!) I now turn up to my appointments with a big smile on my face, absolutely no anxiety at all anymore and leave feeling happy and relaxed - I actually look forward to my appointments now and that is something I never thought I would say! I can’t recommend him enough, and as dramatic as it sounds he has changed my life. I now have a big smile when I have photographs taken, when for the last 45 years I’ve tried to hide my smile on photos. I’ve got so much more confidence which everyone who knows me has noticed. All the staff at Harbour are incredible and extremely friendly, but Abid in particular deserves a big shout out. Thank you so much for everything, it’s so clear that this is so much more than a job to you, and I will be forever grateful.... (Show more)

Sarah Cherrington - a year ago - Review Provided by Google Maps

Can't fault the clinicians, dentists or staff. Friendly, helpful and knowledgable. Great service. However decor upstairs is rustic at best. Stairs are worn and trip hazar-(metal edges are proud of carpeting) Seating area is not pleasant. Grubby, shabby , in need of clean paint and removable of old cables etc. Carpet worn and tired. Seating is very low so patients with mobility issues find them hard/impossible to use (me). In need of an overdue face lift/modernisation.... (Show more)

Heather Kenyon - 2 years ago - Review Provided by Google Maps

I went to harbour dental practice to get cosmetic work done to my front teeth I had an implant done a veneer and some composite edging along with some whitening, Savan was very thorough and all the staff made me feel at ease we achieved such a natural smile that I’m so happy with. The service is great a really friendly atmosphere and I can’t thank all of the staff enough for everything they have done. I literally cannot stop smiling and showing off my new smile... (Show more)

Shannon Harper - 2 years ago - Review Provided by Google Maps

The whole team at Harbour Dental are great. They have really looked after me and always offer the very best service.

Jason Simmons (Estate Agent) - 2 years ago - Review Provided by Google Maps

Called for an emergency appointment at 9.00am and was called back with an appointment for 12.00 - how brilliant is that? After examination the options were explained to me and preliminary work carried out to relieve the pain. Further appointments to complete the treatment made at the same time. I can't thank Harbour enough.... (Show more)

B Haywood - 2 years ago - Review Provided by Google Maps

Thank you for the 5* review! I am so glad we were able to get you out of pain yesterday :)

Response from the owner2 years ago

Avoid. Extremely poor service at reception, tried ringing multiple times with no answer just getting a answer machine, went down 3 people sat by the phone. One was very rude and smug, charged with a heavy bill 1 year and 6 months later after not being told of any other fees despite paying on the day in full for my treatment. Very poorly run during the pandemic. Times are hard at the moment and this was a joke to be charged nearly 2 years later... (Show more)

John Fisher - 2 years ago - Review Provided by Google Maps

Thank you for your review. Unfortunately, our phone lines are extremely busy right now but we do have alternative ways for patients to contact us such as email, Facebook and WhatsApp. In regards to the bill you received, these are computer generated and sent to every patient who has an outstanding balance on their account. It was however explained to you, in detail, why you had the outstanding charge on your account. If you would like us to contact you further regarding this, please feel free to contact us by one of the methods listed above.

Response from the owner2 years ago

Consistently good, whether a check up or treatment. So glad to have such a wonderful dentist.. Name is Amar

Ruth Speed - 2 years ago - Review Provided by Google Maps

Thank you for the 5* review! I will pass your kind words across to Dr Jethi

Response from the owner2 years ago

Been a patient for several years and this is the best dental practice I have been to in my fifty-two years. Very professional and well run. My dentist, Rebecca, always makes sure I am comfortable and does a sterling job. Highly recommended.

Iain Armstrong - 2 years ago - Review Provided by Google Maps

Thank you for your review, I will pass this on to Rebecca for you!

Response from the owner2 years ago

Excellent care given to my 11 year old son by the dentist during his check up. He was referred to the hygienist who educated him on oral care. Both encounters have transformed his approach to brushing. Very personable and professional team.

Victoria Stead - 2 years ago - Review Provided by Google Maps

Thank you for the 5* review! I will pass on your review to the dentist and the oral health educator!

Response from the owner2 years ago

Every one from the most junior new member of staff to "The Boss" was so pleasant they made my visit acceptable - this from an old guy who has spent a life time of being terrified of dentists

Barry Major - 2 years ago - Review Provided by Google Maps

Thank you for the 4* review!

Response from the owner2 years ago

As a nervous patient, Nicola Turner was absolutely brilliant. As was Chloe, the nurse who's hand I squeezed to bits having my procedure!! Lovely kind staff here...I would highly recommended.

Rebecca Lewis - 2 years ago - Review Provided by Google Maps

Thank you for the 5* review! I will pass your kind words on to both Nicola and Chloe

Response from the owner2 years ago

Absolutely fantastic treatment and support from the team. I cannot recommend Amar highly enough & the many nurses who have helped me. As a very nervous patient they have offered support & education with all my dental issues.

Rachel Webb - 2 years ago - Review Provided by Google Maps

Chris Harbour is in my opinion the best dentist I have found in Sandbach. When I moved to the town I tried 4 dentists; Chris was by far the most competent. Kendra offers a fabulous hygienist service, love the airflow treatments, they make my teeth feel and look brand new :-)

corinne christou - 2 years ago - Review Provided by Google Maps

Thank you for such a lovely review! I will pass on your kind words to both Chris and Kendra

Response from the owner2 years ago

Excellent Dentist and assistant, make you feel relaxed and always give good advice on all aspects of the procedure that I had, would I recommend Harbour, Most definitely.

Geoff Duncalf - 2 years ago - Review Provided by Google Maps

Thank you for the 5* review! If you would be so kind as to provide the name of the dentist you saw, I will pass on your kind words

Response from the owner2 years ago

Been with Dr Harbour for years and not only is he really good at his job you feel like you can trust his advice. The reception staff and dental nurses are also very professional and helpful. This review is based on my experience with Dr Harbour, I have no idea how the others are. Only thing I could suggest is the place needs modernising.... (Show more)

Dave Watkinson - 2 years ago - Review Provided by Google Maps

Thank you for the 5* review! I will pass your comments along to our practice manager.

Response from the owner2 years ago

Absolutely appalling service. I have been a patient of Harbour dental practice for about 20 years. I telephoned them yesterday as I have an abscess on one of my wisdom teeth. I was told I had not used the practise recently and so I had been deregistered, but the lady took all of my details again and said there were no appointments for five days, so I took the appointment offered despite being in a lot of pain. During the course of yesterday and overnight the pain increased and it was difficult to open my mouth due to the swelling and so this morning I telephoned Harbour dental practice to see if there was anything they could do for me. The young girl said that next week was still the earliest they could get me in, and said this would be for a consultation to reregister and then after that an appointment could be made with a dentist. I asked why was I not told this 24 hours earlier, and if I had of been I would have sought an alternative dentist due to the amount of pain that I am in. I also asked that why if I had been deregistered as a patient they not notify me instead of leaving me wrongly thinking I had a dentist. The young girl demonstrated no empathy care or consideration for my situation, she was very abrupt and she might aswell of said, not our problem we don't care. What an absolute shame, it used to be a lovely caring practise but not now. I have read all of the reviews on the Internet and listened today to other people in Sandbach and the dreadful experiences of Harbour dental practice. Thank you so much Harbour dental practice for the appalling service and leaving me in absolute agony and desperately trying to now find a dentist.... (Show more)

darren tarry - 2 years ago - Review Provided by Google Maps

Thank you for your review. Unfortunately, Harbour Dental Practice does not tolerate abusive and threatening behavior from patients towards staff, as you were told during the telephone conversation yesterday and because of this, we will no longer be able to see you at the practice.

Response from the owner2 years ago

Best dental practice I've been a customer of - a full suite of services, well run & usually the appointments run on-time.

Guy Remond - 2 years ago - Review Provided by Google Maps

Thank you for the 5* review! We are always happy to hear when our patients have had a pleasant time at the practice and we strive to provide excellent service.

Response from the owner2 years ago

Both my sons (11& 15) have been patients at Harbour from being toddlers. I wouldn’t go anywhere else! Nicola is superb. My husband & I are patients too (with Becky) and have always been extremely pleased with the dental care we have received.

Georgia Naish - 2 years ago - Review Provided by Google Maps

Thank you for your kind words. I am glad you trust us with your families oral care. I will pass your compliments on to both Nicki and Becky.

Response from the owner2 years ago
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Question and Answer

Address: 23-25, Crewe Road, Sandbach, Cheshire, CW11 4NEUK
Marker
Leaflet QanoMed
Dr Nicola Turner
Dentist
Dr Nicola Turner

Nicky grew up and went to school locally before going to University in Manchester and she enjoys socialising and listening to live music. We also hear that her grandma has been looking forward to seeing her on the practice website !

Dr Peter Hales
Dentist
Dr Peter Hales

Peter is a highly experience Dentist & is very compassionate to patients needs.

Dr Christopher Harbour
Principal Dentist
Dr Christopher Harbour

Chris has owned the practice since 1988 and lives in Sandbach. He very much enjoys all aspects of dentistry and has strong links with both Manchester and Liverpool University Dental Schools. He is the Post Graduate Dental Tutor for the Area and Honorary Clinical Tutor for the University of Liverpool. Chris was proud to receive the Dental Awards 2002, Patient Care Award as voted for by patients throughout the country.

Dr Conan Mackle
Dentist
Dr Conan Mackle

B.D.S. 2011 (UK) GD Reg No : 210838

Dr Rizwan Khawaja
Dr Rizwan Khawaja

Riz as he likes to be known is a very caring and compassionate dentist, he is well experienced and particularly enjoys cosmetic dentistry

Dr Uzma Khawaja
Associate Dentist
Dr Uzma Khawaja

Uzma is a very caring and gentle dentist, she is well experienced and has a real empathy with her patients.

Dr savan zala
Dr savan zala