- Reviews
- Services
- Contact
- Q&A
- Staff
Gemeinschaftspraxis für Dermatologie Reviews
Write a Review
Ask Now
Ask a Question
Question and Answer
Address:
Neusser Straße 206-208, Köln, 50733Germany




Leaflet QanoMed
Miss Dr. Schatton is a very competent and empathetic doctor. She takes me seriously as a patient; is very honest in her assessment and helps me with my complaints. I am very happy to have found her as a doctor and feel like I am in good hands. Thank you so much
I had to cancel my last appointment due to events such as the KVB rail strike. You call the practice a day in advance and only the phone always answers. But it's like that all the time. Many people here have reported this too. I then called for a new appointment and they assumed that since I hadn't canceled the appointment, I would be blocked. I took a screenshot and sent it to the email address as proof. Also not answered. I simply call this DISCRIMINATION! I HAVE CALLED! Don't assume anything about me! They never answer the phone or even answer an email. I have several pieces of evidence. One in 3 is answered ONLY. The fact that I got someone there for a new appointment after 4 tries absolutely shocked me! I almost couldn't answer because of the shock. That's not what they're accusing me of.... (Show more)
Dear Ms. Schatton, I would like to write you a Google review because you really impressed me. I have visited many dermatologists for my severe acne, but none have treated me as well as you. I always felt comfortable and well advised in your practice. Your colleagues at reception were also very nice. I can really recommend your practice to everyone!... (Show more)
A big compliment to Dr. Schatton and the lovely, very friendly team! You feel very well looked after. Thank you for the great work and support :)
Competent, calm, friendly. I felt comfortable and professionally treated and examined.
I've been thinking about writing a review for a long time. But now that it has become clear that negative criticism is undesirable and will be deleted, I have decided to also express myself. I have been following the reviews since my first and last treatment. All reviews (negative) to date have disappeared and been deleted. That's why the rating is back at 4.8. In the meantime it was 4.3. My post will certainly be deleted too, which is really absurd. I chose this practice because the practice is highly rated and the reviews are all friendly. I was treated by Dr. Shatton. At the beginning she was very friendly and I felt comfortable. This changed within a few minutes. At first I thought maybe it was her own sense of humor and didn't pay much attention to it. But as the treatment progressed, I realized that it wasn't meant to be humorous. Her sentences are cynical, disrespectful and you feel like a student who has done something wrong. “Set, 6!” I went for a skin screening/cancer screening and ended up feeling bad, like it was my fault that I have four black moles that need to be removed. These four moles cannot be removed in one operation because you can only bill for one mole per quarter. That means I would have needed four surgery appointments, each 3-4 weeks apart. And we all know that getting a dermatologist appointment is difficult. How am I supposed to reconcile it with my job and arrange appointments in advance over a period of almost half a year? And instead of explaining to me that it might be possible to cover the costs myself, the treatment time was already over. After the examination I was completely confused. On the one hand, I wanted to get out of the practice as quickly as possible, but on the other hand, I thought it was important to remove the moles. The practice assistant at reception was able to calm me down a little. I then made two appointments with the idea that I could cancel the appointments at any time. Which I did after reading the negative reviews shortly before my operation. These have since been deleted again. The manner is not transparent and you only show yourself from the shiny side of the medal.... (Show more)
Today was the first time I went to Dr. Schatton and I'm thrilled. The medical assistants at reception were nice, relaxed and helpful and so the examination continued. I have a lot of moles and have never seen so much time taken for a thorough examination. A very positive experience all around!
I can only recommend it, thank you
Unfortunately, I wasn't really satisfied with the practice. Unfortunately, the service left a lot of room for improvement. On the one hand from Ms. Schatton herself, I simply missed the friendliness but also on the other hand the availability. It took 8 attempts on different days until it worked. At 5 p.m. the answering machine starts with a request to call during the opening times, which according to the homepage are until 5:30 p.m. I don't understand things like that.... (Show more)
Today I was treated by Dr. Schatton for the first time. A very nice, modern practice with a great team. Dr. Schatton is a very nice, professional and, above all, empathetic doctor. She has a calm and balanced manner. Your employees are also very friendly and helpful. I felt very comfortable in the practice. I wish the practice team all the best!... (Show more)
Modern practice, very nice team and doctor. Very thorough examination for skin cancer prevention. Miss Dr. Schatton is very friendly and pleasant. I'm very satisfied. Absolutely recommended!
A very nice, modern practice, with a great team and a very friendly and competent doctor. Miss Dr. Schatton takes his time and explains everything very friendly. I was there for skin cancer screening and felt completely comfortable.
Employees, more sincere. Doctor is highly recommended..Thank you👏👏👏👏👏👏❤👍 …
Miss Dr. Schatton is very competent and friendly, takes time for her patients! I can only recommend!!!
Super nice doctor, I felt very comfortable. It's just difficult to reach anyone in the practice, but other than that everything was great!
The doctor is great. Unfortunately, the medical assistants are very rude and not particularly friendly
Miss Dr. Schatton is a very good, competent and understanding doctor who calmly takes her time with her patients. You feel very well looked after. The entire practice team is super friendly and competent. I can thank Dr. Highly recommend Schatton.
Miss Dr. Schatton is great, as are the staff. I've never been to a better dermatologist. She takes a lot of time with the patient and really helps you.
I can't complain, everything went great, whether it was the appointment or the treatment. Great, friendly doctor! It's nice that you're here. Can't understand the negative reviews!? 😉
Ms. Dr. Schatton is a competent and friendly doctor!!! With her calm, balanced and humorous manner, she takes time for her patients and their concerns. The medical assistants are also loving and friendly. I feel like I'm in safe hands and can tell Dr. Highly recommend Schatton and her team!!! An additional plus for the stylish furnishings 😉... (Show more)