Galway Dentists

I feel I recieved a bad service unfortunately. This was my first time here it started off lovely met receptionist who was also the dental nurse, we went in had a quick consultation xrays the usual and then had a cleaning the nurse wasnt able to pick up the water from my throat while she suctioned so I kept having to stop and swallow it during my cleaning as I was choking on the water. The cleaning itself done by the dentist was okay I didn't feel she really got in there and scrubbed them which is what I'd be used to and my preference, but that may suit others. My biggest issue was that when I paid for the cleaning at the end I wasnt given a breakdown of the treatment plan recommended during the consultation. I would have always gotten this at the end of all other dentists visits if recommendations had been given so I was confused when I didnt recieve one. When I requested one from the receptionist she first said no we don't do that. I discussed with her that I would need it to help with an idea of cost of treatment and to stay on track with remembering everything spoken about, after a bit of back and forth she just stopped talking and turned away from me as another lady came behind reception, that lady than said it was no problem they would email it over later and I was happy with that. Unfortunately when it came it didn't have the information on it. I emailed and requested again the information. No response but I did receive a phone call from the dentist and she talked me through the consultation again. I asked would she send an email so I could plan my budget for treatment and keep track of it and she told me I didnt have an actual consultation she used another word cant remember what it was now but I made a point that I had an xray and discussed my dental treatments and that she was going to claim payment for that through the prsi scheme so it didnt really matter what word she changed it to its still a first time consultation she had with me. She went on to explain that she hadn't sent the exact dental plan as I was recommended braces and the prices could change for the planned treatments I was to get done after. I explained I'm not looking for an exact quote I'm just looking for the recommended treatments and an idea of what their prices were for it. It became a very hostile phone call, for me I couldn't understand why I had to speak to three people for a dental plan and why they were putting up such a block on sending it. We ended the phonecall with the dentist saying she would send it but she never did. Its been a good few weeks now since this happend, I've returned to my own dentist since and dont plan on straying again. I was made to me feel very uncomfortable here. My reason for going here was because I find it hard to get appointments in renmore dental and because I thought I could use my medical card to recieve a cleaning here, they dont offer a cleaning on the medical card anymore the receptionist informed me. I Dont like to write this type of review but I was upset with how I was made to feel like a nuisance and especially with how uncomfortable the phonecall was. Hopefully it can be a teaching moment for all involved and hope no one else recieves this type of treatment in future. I would hope I wasnt treated this way because of needing to budget for dental work. All the best.... (Show more)

Dr. Eilish likes to keep teeth and have it on the shelves in her house like a collection of her accomplishments ,few of them she may sell for an implant to another dentist. Disgrace!

I have been visiting Dr. Eilis O’Hagan for many years, but I never took the time to post a review until now. I have had similar fantastic experiences during my visits to this dental practice over the years. Dr. Eilis is extremely professional, excellent at her job, really makes you feel very comfortable and has a lovely manner when carrying out her work, you would not think you were are at the dentist. I would highly recommend her to family and friends.... (Show more)

Would never go back there, if I listened to the lady dentist the day I went in I would not have come out with a single tooth in my mouth, I went in with one problem and instead of treating what I went in for she instead listed out a whole bunch of treatments that I needed done, my gut was telling me none of these were needed so I went to 2 other dentists afterwards for different opinions and they both told me I had very good teeth that did not need any treatments done on. Avoid at all costs... (Show more)

I was very impressed with the quality of work done on a front tooth filling that had fallen out along with half of one of my front teeth. Dr.O'Hagan refilled it and did cosmetic work on it so quickly and painlessly that I couldn't believe she was finished. Top notch work and fairly priced!

I had a very pleasant experience at Galway Dentist, the receptionist was friendly and welcoming and the the dentist and her assistant were so professional and offered great advice. Thank you so much, I can't stop smiling with my shiny white teeth 😁 …

I have to update my review! 🙂 2022: I would like to thank Galway Dentists for their professionalism, their kind welcome and their wonderful assistance and service. Special thanks to Dr. Kennelly for her wonderful job. Much kudos! 2018: I really recommend their dentists. Dr. Collins did a wonderful job for one of my molar teeth. I really appreciate it. I personally find their prices more competitive than other places in Galway. They respond to calls and emails regularly as well.... (Show more)

90 euro for a basic check up and clean.

The care I received by Dr. Michael Donnelly and his nurse was excellent! I was made feel welcome and comfortable by the friendly staff and the pleasant environment of the office itself. Dr. Donnelly inspired the utmost confidence by his wealth of knowledge and highly professional manner. He took the time to explain what he found from his dental assessment and offered valuable advice to further improve my dental health. I’m very lucky I found a fantastic dentist in Galway that I would highly recommended to friends and family! Thank you to the wonderful team at Galway Dentists!... (Show more)

Dr.Eilis is a fantastic dentist! She is one of the nicest and most professional dentists I have met – she always puts you at ease. I highly recommend Eilis 😊 Thank you for all the work you’ve done for me - Catherine …

All I can say about Dr. Eilis is just ... waow!! talk about painless!! had to get two fillings replaced as they were chipped and a new filling and couldn't even feel the numbing injections and the fillings themselves were effortless! delighted with the result after years of painfull dental work I now have completely changed my mind about going to the dentist and have no fear! Highly recommend this practice especially if you are nervous!... (Show more)

I would like to thank Dr. Eilis for her great work. She is extremely informative and always puts you at ease - even first thing on a Monday morning! I would highly recommend this dentist. I have already referred a family member and will be sending other friends/family her way.

I have visited so many dentists in Galway, mainly because I am a very nervous patient. I could never find a dentist who had the patience and manner I needed to get me to come back for the next appointment, until I discovered Dr. Eilis O'Hagan. She is exceptional - both for her expertise and character. She is second to none and I have certainly done the research. I recommend her to all my friends and family :)... (Show more)

I visited Dentist Michael Donnelly this week. As I am someone who is nervous about visiting the dentist I was not looking forward to seeing Michael at all , but to my surprise he was extremely helpful and made the experience easy and painless. Michael and his dental nurse were very polite and I am looking forward to my next dental visit.... (Show more)

I visited Michael Donnelly here at this practice. I found he put me right at ease, as I was worried about going to the Dentist. I had not attended a Dentist in over a year. He went through the procedure very thoroughly and any questions I had throughout his explanation, he was happy to answer. Would highly recommend a visit to him.... (Show more)

I've been going here since the start of September 2016, and I have to say it is one of the best dentists around. Very professional and friendly, as well as a relaxing atmosphere to the place, they have never let me down. The staff are delightful and Michael is an incredible dentist. Would recommend to anyone.... (Show more)

I had a few appointments with Dr Michael Donnelly and would highly recommend! Very friendly and puts you at ease!