First Dent

Romania - Ploiesti
4.0 50 reviews

About First Dent For more information about First Dent in Ploiesti please contact the clinic.

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First Dent Reviews

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They are not professionals, I was trying to explain to the doctor what my problem was and the dancing and singing did not pay attention to me, do yourself a favor and avoid this clinic. Total lack of professionalism!!!!

Georgi Negoi - a year ago - Review Provided by Google Maps

We are sorry that you were left with a bitter taste after the appointment. Surely our doctors do not have this attitude towards patients. Have a nice day!

Response from the owner2 years ago

Well done

Costantino Pezzetta - a year ago - Review Provided by Google Maps

Good enough

Anghel Negru - a year ago - Review Provided by Google Maps

Mister. Doctor Stefan, Because of you, my child has successfully overcome obstacles related to his oral health and now has the courage to go to the dentist. We are deeply grateful for all you have done for him and for making him feel safe and in good hands. You are an exceptional doctor, and we wish you continued success. Ana Bilanici... (Show more)

Ana Me - a year ago - Review Provided by Google Maps

I recommend with all possible confidence Dr. Andone Stefan, a special man, very attentive and caring, a man in the true sense of the word. If you are afraid of "dentists" or pain after, you should come here and make an appointment. I thank you in this way for making me come to you for more than one session and to understand the importance of teeth.... (Show more)

Krazy Dream - a year ago - Review Provided by Google Maps

dr Andone and the woman at the vine stand only on Wednesday deserve all the possible praise and all the money, but the rest of the dentists (the one who says kitten is not stupid, a filling she put on me fell out in a few months, and others I went to didn't they liked it) and the staff (the woman with the tail upstairs and the blonde one, I DON'T MEAN THE BRUNETTE ONE, she's cute) some extras who deserve to be replaced with other new staff who know how to attract customers and don't rush to work... (Show more)

anna nms - a year ago - Review Provided by Google Maps

Quality services 🤩🤩 Thank you 🤩🤩 …

Cristi Dobrica Vlogs - a year ago - Review Provided by Google Maps

Ok personally I will definitely come back

Roxana Georgiana Stoica - a year ago - Review Provided by Google Maps

I recommend Dr. Stefan Andone, he knows how to work with children.

Nicolae Gheorghe - a year ago - Review Provided by Google Maps

Nota 10+ German doctors can learn something here, great and highly recommended!

mayr johann - 2 years ago - Review Provided by Google Maps

I do not recommend this clinic, please avoid it! My husband went with a minor problem and ran into other problems. Doctor Ghinea Atena Mihaela makes fun of her patients, she has nothing to look for in Dentistry. They take your money and they don't care.

Andreea Dinu - 2 years ago - Review Provided by Google Maps

I recommend. Young but experienced doctors, pleasant atmosphere, excellent services

Gabriela Dima - 2 years ago - Review Provided by Google Maps

I went to a dental clinic for the first time today and was pleasantly surprised. Overall a better experience here than at a dentist "around the corner". The building is quite interesting, located close to the city center, and the interior design really shows that it has been invested. You feel somewhat like a hotel 😁 I didn't have to wait for anyone at the reception at all, I gave the bulletin for a copy and in the second second I was already in the office. Empathetic staff found at First Dent and willing to help very quickly (both via phone and face-to-face), cleanliness, quality equipment, and Dr. Andone very empathetic as well, which is what mattered. He worked carefully, things went as they should, without pain and all quite quickly within 30 min. max., including the initial discussion and short breaks to talk & rinse. With people like you, professionals and involved, you really don't have to be afraid of the dentist anymore. If I had discovered First Dent earlier, then things would certainly have been much better with my oral hygiene. It's the first time in my lifetime that I've had a professional brushing, airflow and fluoridation, and the teeth actually feel cleaner, which is awesome...I hope the enamel won't be affected in the long term due to scaling. Interestingly, before and after the session you are made to sign 3 forms digitally, on their tablet. Everything is technological from this point of view, so less paperwork. 👌 I will be back here as soon as I need to continue with an endodontist for a crown root, fixed a few cavities, removed some wisdom teeth and put braces on. I hope that the experience with the endodontist is as pleasant as the one I had today with El Doctores Andone. It is important to have a doctor you can rely on. I don't have benchmarks with other dental clinics to be able to compare the services because it's the first and only time I've ever stepped into one, but for me the experience here is a 10! Thank you once again for the services provided so far, keep on going the great job! 😎 However, I didn't like that the emails are totally ignored. I have sent over 10 emails in the last 2 months and no response, crazy bad from that point of view. Cocoa customer support email. PS: I recommend that in the room with the doctor there should be some relaxing music on mute, some jazz, folk, country, classical, something, it would pass the time differently and take your mind off what is happening. I also recommend that they fix their clunky website that sometimes doesn't even load, update their schedule, and have more pictures, both on the website and on Google Maps.... (Show more)

Papp Sebastian Georgian - 2 years ago - Review Provided by Google Maps

Thank you for the nice words! We will take your suggestions into account. We wish you a nice day!

Response from the owner2 years ago

After 6 sessions for a canal obturation and a filling, my stomach hurts and if I eat puffs... I don't recommend it to anyone,....... app they say IF you do the treatment here, the x-ray is free, after which they made me pay for it ...Update not even 2 months ago, the filling fell out, even though I still have fillings for ten years, which is like the first day.... You blocked my message, but I can prove that it is so... (Show more)

Paraschiv Adrian - 2 years ago - Review Provided by Google Maps

Hello. No one has blocked your message, we are waiting for you at the clinic to fix the problem. We wish you a good day!

Response from the owner2 years ago

Very good medical staff. I'm not really in the field at the secretariat.

Gaby Gabriel - 2 years ago - Review Provided by Google Maps

Thank you for the review. The colleague at the reception probably had a busier day than it appears from the reception.

Response from the owner2 years ago

The office is equipped with modern facilities, but the doctor I met is under any criticism. I have rarely seen such a lack of professionalism. Execrable!

Valentin Pelinari - 2 years ago - Review Provided by Google Maps

Hello. We are sorry you had an unpleasant experience. Could you let us know what exactly bothered you about your interaction with our doctor? We ask this because we have clear procedures, the doctors are well qualified, even if they wanted to do things other than well, they couldn't. We are waiting for your call to the already known phone number.

Response from the owner2 years ago

I went to the dentist last year with my 2-year-old daughter. She didn't even let the doctor look in her mouth, but she was very kind. She gave me a spray to clean her mouth and some spats from what I explained. I think she has a little girl, she kept her mouth open to see what the doctor had and for 30-45 minutes of sitting in the office I didn't pay anything, I don't know exactly what the doctor's name is, if anyone knows the name of the dance, please soul, tell me, I only know her first name (Andreea), I don't know her last name, please help me, I'm going to call to make an appointment for the dance. THANK YOU IN ADVANCE... (Show more)

Daniela Elena Ditu - 2 years ago - Review Provided by Google Maps

Thank you for the review. We are glad that the girl had a pleasant experience after the visit. You can go to the website to see the full name of the doctor (firstdent.ro) and you can also make an appointment there.

Response from the owner2 years ago

I recommend with confidence, 5 stars

Minca Iulian Mihai - 2 years ago - Review Provided by Google Maps

Thank you for the recommendation and we are waiting for you!

Response from the owner2 years ago

I recommend both the clinic and the staff. Congratulations to Mr. Andone for his professionalism!

Cristina Anton - 3 years ago - Review Provided by Google Maps

I recommend both the services for adults and for children.

Emil Niculae - 3 years ago - Review Provided by Google Maps
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Address: Strada Gh. Gr. Cantacuzino nr 14, Ploiesti, PrahovaRomania
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Leaflet QanoMed