Facial Attraction South Yarra

Australia - Melbourne
4.6 197 reviews

About Facial Attraction South Yarra An initial consultation is scheduled by the team at this Melbourne cosmetic clinic to assess the unique needs of individual patients. The team consists of highly qualified doctors, nurses, laser clinicians and dermal clinicians. Advanced technology and techniques are used to ensure that patients enjoy a positive experience during treatments and get the benefit of long lasting cosmetic results after t... (Show more)

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4.6 (197 reviews)
5.0 
Staff
5.0 
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  • nice staff (1)
  • well-communicated (1)
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Facial Attraction South Yarra Reviews

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I don't post reviews often, but credit where credit is due. A big thank you to the Team over at Soak - I mixed up my appointment date with a friend and they were nothing but accomodating to get us both in right away. While it wasn't the service I had originally planned for the express manicure was incredible and the added touch of a glass of bubbly went down a treat. Further I was having some payment trouble and the Team were incredibly patient and helpful while I was sorting this too! Thanks again!... (Show more)

Shannen Warzecha - a year ago - Review Provided by Google Maps

Thank you for your kind review! Your feedback means a lot, and we look forward to welcoming you back to SOAK for another great experience.

Response from the ownera year ago

Love this place

Tara H - a year ago - Review Provided by Google Maps

Thank you for your 5 star review, Tara!

Response from the ownera year ago

Great nail technicians and a beautiful fit out. Services can take a very long time but the quality is well worth it

Brianna Clayton - a year ago - Review Provided by Google Maps

Hi Brianna, thank you for your kind words about our nail technicians and the salon. We appreciate your feedback on service duration and apologise for any inconvenience caused. We'll work on improving efficiency without compromising quality. We value your patronage and hope to serve you better in the future.

Response from the ownera year ago

Love love love SOAK! Perfect for a girls days out to trest yourself!

Yasmin Stageman - a year ago - Review Provided by Google Maps

Thank you for the love! Delighted that SOAK has become your go-to for girls' days out.

Response from the ownera year ago

Roni killed it yet again! Absolutely fabulous x

Georgia Rudken - a year ago - Review Provided by Google Maps

Thanks so much for your 5 star review Georgia! We always love seeing our team receive recognition from our guests. We look forward to seeing you again soon! Thanks, SOAK Team. x

Response from the ownera year ago

Absolutely loved my first visit here! My nail tech did wonders on my short, bitten nails and I'm pleased to say it's been a week since I've bitten them! The salon was beautiful, everyone was very welcoming and kind, the music was great and I'd recommend SOAK to anyone who wants to feel absolutely pampered!... (Show more)

Oleander Dogbane - a year ago - Review Provided by Google Maps

Thank you for the fantastic review! We're thrilled to hear you loved your first visit at SOAK. It's wonderful to know your nail tech worked wonders, and congratulations on a week without biting! We're glad you enjoyed the beautiful salon, the welcoming atmosphere, and the great music. Your recommendation means a lot to us. We look forward to pampering you again soon!

Response from the ownera year ago

I had a wonderful time here with my friend before her wedding, and my wife said that she had a wonderful time before ours. Perfect for special occasions

Vincent Chau - a year ago - Review Provided by Google Maps

Thank you for sharing your positive experience! We're thrilled you had a wonderful time celebrating special occasions at our venue. We appreciate your kind words and hope to host more of your celebrations in the future.

Response from the ownera year ago

Warm reception, great drink choices. Deluxe mani is great. Wish they had more slots open for walk ins.

J Y - a year ago - Review Provided by Google Maps

Hi J Y, Thank you for visiting us at SOAK and leaving this wonderful review with the photo of our scrub and mask in process! We are glad to hear you loved your deluxe manicure and choice of drinks. Hope to see you again soon, Kind Regards, The SOAK team

Response from the owner2 years ago

I love this place so much. The quality of the work they do paired with the quality of the products they use mean your nails look amazing for weeks, until they grow out really. I swear they get better looking over time. You might balk at the price a little, but if you're the kind of person who enjoys little moments of noticing that your nails look great, you'll get so many of those happy moments from this place. I think it's worth it.... (Show more)

Amanda Juray - a year ago - Review Provided by Google Maps

Hi Amanda, thank you for leaving such kind words for us. We are so happy to provide you with happy moments in life, thats what its all about for us! Looking forward to seeing you again soon. Sarah @ SOAK Bar + Beauty

Response from the ownera year ago

I took my mum here based on a recommendation from a colleague at work and I really enjoyed it. The service from both the ladies doing our manicures and the bar staff was impeccable. Also thank you to Brad for making sure we were well looked after. Will be returning. The concept of being pampered while enjoying a glass of wine is truely perfect. Thank you SOAK!... (Show more)

Annabelle Donaldson - a year ago - Review Provided by Google Maps

Hi Annabelle, thank you for leaving us such a thoughtful review, we are delighted to hear that you had such a positive experience here at SOAK! We look forward to seeing you again soon! Kind regards, The SOAK Team

Response from the ownera year ago

I spent 4 hours and a little over over $350.00 at Soak for a consultation, pedi with shellac and mani with builder in a bottle. I only had one tea. I don’t normally spend that much on my nails but it was for my wedding, my appointment was three days prior to my wedding. The one positive was that my nails looked beautiful …for a day. I had issues just two days after my appointment and my wedding day was three days after my appointment… the extensions on my nails were already lifting from the cuticle end so my hair would get caught when I washed it, this normally only happens to me when my nails are 3 weeks old. And the night before my wedding a nail fell off, I was adjusting my stretchy knit pants, nothing too impactful and it just popped off. It obviously wasn’t put on properly. I didn’t mind at the time but the employee doing my pedi took a personal call during my appointment and the employee during my mani was coughing the entire time as she just had the flu, 3 days before my wedding this made me extremely uncomfortable. Soak advertises a premium experience and that definitely wasn’t my experience, on the first day of my honeymoon I had to spend further time and money in the nail salon getting my nails taken off because one is missing and they’re all lifting. I couldn’t even keep my nails for a week. A lot of money spent on a very poor experience end to end.... (Show more)

Chloe Green - a year ago - Review Provided by Google Maps

Hi Chloe, thank you for taking the time to share your review and provide insight into your recent visit. I'm genuinely sorry to learn that you lost a nail prior to your wedding, and I can only imagine the added stress this must have caused. I will be reaching out via email shortly to discuss your experience in more detail and gather additional information. Please be assured that your feedback is invaluable to us, and we are committed to ensuring that our brides and all guests have a seamless and enjoyable experience. Thank you SOAK Team.

Response from the ownera year ago

The best nailsalon out there. Super detailed, nice finish and friendly staff. Highly recommend Megan.

Laure Holemans - a year ago - Review Provided by Google Maps

Incredibly disappointing experience at Soak. Travelled with a friend to Melbourne for a deluxe pedicure, was charged $150 each (only had two drinks), didn’t receive the foot scrub advertised, was seated on a bench seat as opposed to a massage chair, had rushed and rude service, and was kicked off my seat before finishing my drink immediately after the pedicure. It did not at all feel like a “deluxe” experience. The room was also extremely loud with everyone talking. Will never be returning, much prefer my $50 pedi in my hometown where you actually feel like VIPs.... (Show more)

Kate - a year ago - Review Provided by Google Maps

Thank you for sharing your feedback with us. We genuinely appreciate your time. To better understand your experience and address the concern regarding the $150 charge, we'd love to connect with you. It's worth noting that our pedicure prices typically range between $45 and $95. We take pride in being a fully licensed bar, offering a unique and vibrant atmosphere where friends and groups often attend together. While our prices may differ from other salons, we believe our attention to detail, customer service, and hygiene practices set us apart, making it challenging to compare solely based on pricing. We look forward to the opportunity to discuss your experience further. Please feel free to reach out to us at reception@soak.bar.

Response from the ownera year ago

Efficient and great quality wax products. Service is always fantastic.

Julia & Tom - a year ago - Review Provided by Google Maps

Very good place , amazing people and good service , my nail extension lasted more than a month

Laura Camila Fernandez Infante - a year ago - Review Provided by Google Maps

Not happy with my nails appointment and the result. Had an appointment 2 weeks ago and in the first week 2 nails chipped already, 1.5 weeks later the 3rd one. On top you can see so many cracks in the top layers of the other nails. Never had worse nails. The atmosphere in the salon otherwise was nice, but sorry do not recommend it... (Show more)

Sara de León - a year ago - Review Provided by Google Maps

Hi Sara, We appreciate your review and the valuable feedback you've shared regarding your recent visit. We apologise for any concerns you had regarding your nails and the chips you experienced during the first week following your appointment. We are committed to providing the best service, and we support our products and application process which is why I would like to inform you that we offer a 7-day guarantee on all of our nail services. If any issues arise and we are notified within that period, we are committed to providing a complimentary rectification to address them. During your visit, we will amend any obvious chips and carefully review the condition of your other nails to ensure their durability. If you decide to return to SOAK, which we hope you will, please keep this guarantee in mind for future appointments, especially if you were to encounter any uncommon chipping issues. Your overall experience is important to us and we will want our guests to continue to be happy and beyond their time at the salon. Thank you again for your feedback, and we are happy to hear that you enjoyed the atmosphere. Regards SOAK Team

Response from the ownera year ago

Kim is amazing ! She takes time and really cares about my nails, the atmosphere is also really nice very chilled and friendly! Everyone I spoke to was lovely, as soon as I walked in Brad (think that was his name ) was so lovely and attentive and also provided an amazing service !

Melissa Serepisos - 2 years ago - Review Provided by Google Maps

Booked not knowing this place was a bar too 🤣 the service was outstanding from start to finish. Siri my manicurist was so sweet and did a GREAT job on my nails- express Mani with regular polish. Espresso Martini was the icing on a wonderful cake. Thank you!! …

Janelle Smith - 2 years ago - Review Provided by Google Maps

Been going there for almost 2 years. Hands down one of the best here in Melbourne. Friendliness of staff, quality of services, sanitation, ambience, drinks SOAK got it all!

Sara Albloushi - 2 years ago - Review Provided by Google Maps

One of the best places for self care. Carly and her team are absolute professionals and pay attention to the minutest of details. Love the cocktails that Brad makes and always enjoy the atmosphere of the place, especially their Spotify playlists.

Sagar Kalra - 2 years ago - Review Provided by Google Maps
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Address: Level 1, 437 Chapel Street, South Yarra, Victoria, 3141Australia
Marker
Leaflet QanoMed
Kirsty Warren
Practice Therapist
Kirsty Warren

Qualified Dermal Therapist Bhlth Sci- Dermal Therapies Laser Safety Accredited

Specialities
Beauty Therapy
Melissa Wilson
Practice Therapist
Melissa Wilson

Melissa is an experienced Senior Laser & Skin Therapist who has worked in the paramedical industry for over 6 years. Melissa is nationally accredited in Laser Safety (AILT) Dip BT. Cert Starlux SIPL Masterclass Laser Safety Accredited.

Specialities
Beauty Therapy
Dr Juan Romero
Doctor
Dr Juan Romero

Dr Juan Romero is a qualified medical practitioner who has worked in the public hospital system in both Australia and the USA. Dr Romero has completed some surgical training, and has practiced as a general practitioner. He has been practicing as a cosmetic physician since 1998.

Specialities
Cosmetic Medicine