Eyeness Wellness

Switzerland - Bern
4.9 20 reviews

About Eyeness Wellness For more information about Eyeness Wellness in Bern please contact the clinic.

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Eyeness Wellness Reviews

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Very friendly and uncomplicated. A lot of understanding for fears.

rebecca theiler - a year ago - Review Provided by Google Maps

Thank you for the positive feedback! We always try to take our time and respond to individual needs. All the best and see you next time!

Response from the ownera year ago

I've been here before, then haven't been here for a while and tried out (cheaper) alternatives. But now I'm back and excited. The service and expertise are simply top. Everything is explained very well and the best solution is sought. The measurements with what appear to be the latest generation of devices are absolutely great and you feel like you have been examined very well. Very friendly and without long waiting times. I'm glad I'm back at Eyeness.... (Show more)

Marc Friedli - a year ago - Review Provided by Google Maps

Dear Marc Thank you very much for your great feedback. Such appreciation motivates us every day to find the best solution for our customers. Great if we could help you. Many greetings from Hirschengraben.

Response from the ownera year ago

very competent service

Olivier Haller - a year ago - Review Provided by Google Maps

Thank you very much Mr. Haller, we wish you a happy and healthy new year!

Response from the ownera year ago

I am a loyal Eyness customer. They do their job well and have better measuring devices than the Inselspital. I am incredibly grateful that I found Eyness.

Emanuel Zbinden - a year ago - Review Provided by Google Maps

Dear Mr. Zbinden, thank you very much for the great review. We will continue to do everything we can to make you happy.

Response from the ownera year ago

I had mixed experiences. The employees are all very nice and the atmosphere is good. The first attempt at adjustment didn't go well and was very demoralizing to be honest. The second adjustment was better but unfortunately we could only find a mediocre solution. If I had been with a more experienced optometrist from the start, I could have tempered my expectations sooner and saved a lot of time and money. In this case I probably would have given it something like 4-4.5 stars. Overall I give the experience 2.5 stars.... (Show more)

John Gusset - a year ago - Review Provided by Google Maps

Thank you dear John for your open feedback. We will continue to leave no stone unturned in the future to provide relief for you and your eyes.

Response from the ownera year ago

The shop is beautiful, the advice is just great and the people are very, very nice and super competent! Bravo

evelyne teuscher - 2 years ago - Review Provided by Google Maps

Thank you very much Ms. Teuscher, we will continue to do our best.

Response from the owner2 years ago

Can't be beaten in terms of competence and friendliness. I have been a customer for many, many years and have always received excellent advice and support from Mr. Bärtschi. My perfectly fitted daily lenses simply make life more worth living. Thanks!

S. F. - 2 years ago - Review Provided by Google Maps

Thank you very much for the great review! This motivates us to continue to give our best!

Response from the owner2 years ago

I have been going to Eyeness for many years and am always TOP satisfied with the very personal service. Highly recommended at any time. Thank you very much!

Hermann Widmer - 2 years ago - Review Provided by Google Maps

Thank you Mr. Widmer for the great feedback. We will continue to do our best.

Response from the owner2 years ago

I can only recommend! I have been a customer for over 20 years and am very satisfied. Absolutely top!

Andreas Bohren - 2 years ago - Review Provided by Google Maps

Thank you very much Mr Bohren for the great review. We will continue to do our best to help people who are extremely nearsighted.

Response from the owner2 years ago

Perfect service. (Second floor of the building) I visited for my eye test for a driver's license exchange. Even though I didn't make an appointment for the test, they kindly gave an eye test to me! They have a good waiting room as well with a coffee machine and teas. I highly recommend you to visit them. Don't forget to make an appointment for the better service. :) They also speak English very well.... (Show more)

LearNer Lee - 2 years ago - Review Provided by Google Maps

Dear LearNer Lee, thank you so much for your kind feedback! Looking forward to have you back for a coffee 😉 …

Response from the owner2 years ago

I have been a customer of Eyeness for many years and am always impressed by the excellent, friendly and competent advice and support. Mr. Wyss is the person I trust when it comes to my difficult eye situation; I can rely on him one hundred percent. But the ladies at reception are also extremely courteous and reliable. I just feel the need to say thank you... (Show more)

Elsbeth Wandeler - 2 years ago - Review Provided by Google Maps

Thank you very much Ms. Wandeler for the great review and the years of loyalty. We will continue to do everything we can to help people with difficult eye situations like yours. Michael Wyss

Response from the owner2 years ago

Very friendly and accommodating, the lenses are matched and sent, tested and checked and adjusted again. The services are in the upper price range, but it's worth it because the service is definitely good.

Emilie Cina - 2 years ago - Review Provided by Google Maps

Thank you Emilie Cina for the great review. This motivates us to continue to give our all to simply find the best solution!

Response from the owner2 years ago

For years I have been making a special pilgrimage from Basel to Bern to have my eyes looked after by the Bärtschi team: they have unusual and excellent expertise in all aspects of contact lenses. I have TRI-focal (hard) lenses and I'm HIGHLY HAPPY. Marc Fankhauser worked tirelessly until the correction and fit were perfect. The reception team is well organized, works efficiently and keeps an overview. Linseed oil capsules ordered on Wednesday afternoon were already in my mail on Thursday. 🙂 Hats off!... (Show more)

Basler Raindrop - 3 years ago - Review Provided by Google Maps

Thank you for the great feedback!

Response from the owner3 years ago

I have been very satisfied for years. Friendly and competent.

Robert Thommen - 3 years ago - Review Provided by Google Maps

Thank you very much Mr Thommen!

Response from the owner3 years ago

oh my my I just left eyeness in Bern and I am exceptionally happy with the service and Dr Marc Fankhauser. He is excellent, very patient and knows his work . If you have Keratoconus like me and need the best please head to eyeness you will not regret the service. Thanks Marc and the entire team and I am so happy I was referred to your facility... (Show more)

Fatim Jallow - 3 years ago - Review Provided by Google Maps

Dear Mrs Jallow It was a great pleasure to meet you. Thanks a lot for the recommendation. I'm looking forward to continue our project ;-) Best regards, Marc Fankhauser

Response from the owner3 years ago

It's clear: not seeing clearly is tiring. The process of finding the right visual aid is not that easy either. With Eyeness you forget all about it. The atmosphere, the competence and the very pleasant friendliness are what make Eyeness the best shop in Bern.

Felixderkleine - 3 years ago - Review Provided by Google Maps

Thank you for the great review. This motivates you to keep at it!

Response from the owner3 years ago

I have been a customer of Eyeness AG since 2014 and am completely satisfied. The services and staff are top notch. Keep it up!

Kyroz - 3 years ago - Review Provided by Google Maps

Thank you! This motivates you to keep giving your best!

Response from the owner3 years ago

Very competent professionals. Always striving to achieve the best result. My recommendation 100%.

Emilia Ferraro - 3 years ago - Review Provided by Google Maps

Thank you very much for your great feedback! We wish you clear vision with your new, beautiful glasses and contact lenses. See you soon!

Response from the owner3 years ago

Very friendly, professional and made the impossible possible with scleral lenses! Definitely worth recommending.

CC - 4 years ago - Review Provided by Google Maps

Thank you! We continue to strive for the impossible :-)

Response from the owner5 years ago

Very professional, welcoming, polite and nice. I got contact lenses with them and I must say that the treatment was worth every penny. Any other time. Yasna was so lovely and patient with me (I used to be terrible at popping lenses in). Highly recommend them.

RM Sandu - 5 years ago - Review Provided by Google Maps

Thank you so much for this lovely feedback! I am glad to hear that you are happy with your new contacts. It was a pleasure to help you. I am looking forward to welcome you again at Eyeness! Best regards, Yasna

Response from the owner5 years ago
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Address: Hirschengraben 11, Bern, 3011Switzerland
Marker
Leaflet QanoMed
Mr Michael Bärtschi
Ophthalmologist
Mr Michael Bärtschi

M.Sc. Optometrist FAAO; Master of Medical Education, University Bern, Owner and president of the board of directors.

Mr Marc Fankhauser
Ophthalmologist
Mr Marc Fankhauser

Eidg. dipl. Ophthalmic Optician SBAO

Mr Simon Bolli
Ophthalmologist
Mr Simon Bolli

Eidg. dipl. Ophthalmic Optician SBAO, Visual Trainer OEPF, Management Board of Interlens.