Electrolysis Girl Skin Clinic

United Kingdom - London
4.9 172 reviews

About Electrolysis Girl Skin Clinic Welcome to MySkin UK ‘You’ are important to us. Each and every client is unique and we design our treatments that way. We aim to always provide you with the greatest customer care and the best advice possible. Tucked away on the Knights Hill parade of West Norwood, our tranquil green clinic exudes calm and sophistication, serving the people of South London and the surrounding areas. At MySkin UK we a... (Show more)

  • Reviews
  • Services
  • Contact
  • Q&A
  • Staff
Service - Visit Price
Chemical Peel
Aromatherapy $19
Deep Tissue Massage $19
Facial Massage $38
Full Body Massage $38
Holistic Massage $38
Lomi Lomi Massage $38
Massage Session $38
neck and Shoulder Massage $38
Pregnancy Massage $38
Swedish Massage $38
4.9 (172 reviews)
5.0 
Staff
5.0 
Punctuality
5.0 
Communication
5.0 
Competence

  • all
  • well-communicated (15)
  • totally competent (10)
  • high tech (6)
  • nice staff (17)
  • right on time (3)

Electrolysis Girl Skin Clinic Reviews

Write a Review

Outstanding attention to detail! Sherine is a perfectionist. Gained all the information I needed and so much more.

laurel richards - a year ago - Review Provided by Google Maps

The team at My Skin are just fantastic. Professional, friendly, knowledgeable and fairly priced for the quality of service provided on a consistent basis.

Hanna Alderman - a year ago - Review Provided by Google Maps

Not only they deliver an impeccable service, their friendly and personalised approach creates an outstanding customer experience overall. Impossible not to come back!

eduardo pasetti - a year ago - Review Provided by Google Maps

Never fails to impress. The treatments here could not be better anywhere in London. Sherine really knows her stuff, and the whole experience is delivered professionally.

Michael Ashcroft - a year ago - Review Provided by Google Maps

My first time getting a facial and I’ll definitely be back regularly. The ladies made me feel so welcome and explained the process the whole way through and answered all my questions and I’ve come away with so much more knowledge Years of neglecting my skin and I feel amazing after only one session Would highly recommend MY SKIN UK... (Show more)

Daniel Beere - a year ago - Review Provided by Google Maps

Wonderful! I always feel completely as ease. The professionalism is astounding and the friendliness is another level. Thank you so much and see you soon!

Suzanne Couch - a year ago - Review Provided by Google Maps

This was my first time with My Skin UK and I would highly recommend it for microneedling. It really was just the best experience, I felt completely comfortable, was reassured throughout and Sherine was genuinely lovely, very knowledgeable and passionate. Thank you so much!

Lucy Ponting - a year ago - Review Provided by Google Maps

Fantastic experience and well looked after throughout the process.

Aliya - a year ago - Review Provided by Google Maps

Super warm welcome, made to feel at home and relaxed. My treatment was delivered with meticulous care and attention.

Deane Halfpenny - a year ago - Review Provided by Google Maps

Great experience, wonderful staff!!!!! Super result!!!! Will be back for sure!!!!

Kasia Jakubowska - a year ago - Review Provided by Google Maps

It's not a big clinic and it's not flashy, but the service here is impeccable. Both the quality of the treatment (I booked in for blemish removal), and the kindness, expertise, and passion of all the staff really shine. Sherine is a truly talented individual - she made me feel so at ease, and took great care to explain every part of the treatment to me, and to make sure I was comfortable throughout. I would definitely recommend, and will be back for further treatments very soon!... (Show more)

Anneka Machmouchi - a year ago - Review Provided by Google Maps

I came out glowing !

lucy mensah - a year ago - Review Provided by Google Maps

We're thrilled to hear that you enjoyed your experience with us! Your "glowing" review made our day. Thanks for choosing us!

Response from the ownera year ago

Five stars for everything and Sherine gets six stars!

Kelly Gillard - a year ago - Review Provided by Google Maps

We're thrilled you're satisfied with our services, especially with Sherine's work! She was thrilled to receive your six-star compliment. Thank you!

Response from the ownera year ago

I found MySkin via Google and was happy with the reviews. Edwina is my therapist and she is brilliant. Friendly, knowledgeable and professional. The clinic is clean and well maintained. Jay & Audrey in reception have been very attentive and helpful. Always welcoming and smiling. Overall I am very happy with the service I have received so far and would highly recommend this place to all.... (Show more)

Roma Kamdar - 2 years ago - Review Provided by Google Maps

I recently had the pleasure of visiting MySkinUK for multiple galvanic electrolysis treatments, and I must say, the experience was nothing short of extraordinary. From the moment I stepped into the clinic, I knew I was in good hands. First and foremost, I want to highlight the exceptional care I received from Edwina, the expert technician who performed the galvanic electrolysis treatment. Her knowledge and expertise were evident from the outset, and she took the time to explain the procedure thoroughly, addressing any concerns I had with utmost patience and professionalism. Throughout the treatment, Edwina displayed a level of skill and precision that left me thoroughly impressed. The galvanic electrolysis process can be intricate, but she executed it flawlessly, making me feel completely at ease. Her attention to detail and gentle approach made the treatment surprisingly comfortable, which is not always the case with electrolysis. Beyond Edwina's technical expertise, I was equally impressed by the overall ambiance of MySkinUK. The clinic was immaculately clean and well-organized, creating a serene and inviting atmosphere. The staff members were friendly and accommodating, ensuring that my visit was as pleasant as possible. In addition to the exceptional treatment itself, I was thrilled with the remarkable results I obtained from the galvanic electrolysis. Edwina's expertise and the cutting-edge technology at MySkinUK worked wonders on my unwanted hair, leaving my skin smoother and more radiant than ever before. Overall, I cannot recommend MySkinUK enough, especially if you have the chance to receive treatment from Edwina. The combination of her expertise, caring nature, and the clinic's top-notch facilities made for an unforgettable experience. MySkinUK has undoubtedly earned my trust and loyalty as a valued customer, and I look forward to returning for future treatments. If you are seeking an unparalleled galvanic electrolysis treatment and wish to be extraordinarily well cared for, I wholeheartedly encourage you to visit MySkinUK. You won't be disappointed! Thank you, MySkinUK, and a special thanks to Edwina, for providing such an exceptional experience.... (Show more)

Vivianeleezer - 2 years ago - Review Provided by Google Maps

Dear Viviane, Thank you so much for your very lovely review about my service and your time here at MySkin UK. I’m glad that I can make you feel comfortable during our sessions, I always aim to make the client feel as relaxed and comfortable as possible as I know electrolysis isn’t the most comfortable thing. You’re a pleasure to work with and I’m honoured that you’ve chosen us to to assist you in your electrolysis journey. - Edwina

Response from the owner2 years ago

Very good experience. All staff were professional ad friendly. I would highly recommend them to anyone. I had electrolysis and was kept fully informed of all stages and aftecare.

Bevoly Fearon - 2 years ago - Review Provided by Google Maps

They absolutely DO push you to have a treatment and if you choose not to, will still charge you £85 for a 5-min consultation. Aubrey on reception was giving advice that contradicted what the therapist Edwina was saying (i.e. it is very unlikely to cause scabbing; the therapist said it was quite common). AVOID, unless you're committed to paying £85 regardless of the outcome of your consultation.... (Show more)

Kat Black - 2 years ago - Review Provided by Google Maps

Dear Katherine, Thank you very much for sharing how you felt your experience transpired with us. We appreciate that some customers, however seemingly happy they may be at the time, may feel uncomfortable about informing an establishment about an unhappy experience. It is unfortunate that you felt it necessary to leave your review without communicating with us directly in the first instance to see how we could have enhanced your experience with us. We are pleased that your review is not a reflection of our very polite customer care towards you or that of our treatments as you decided against receiving the required patch test. We possess a majority of 5-star reviews, accumulated in the last 6 years, none of which detail a patient ever feeling compelled, manipulated or pushed to receive a treatment, particularly as the ownership rests with the patient to book themselves in via our online booking system, after reading a detailed explanation of the treatment, to decide which therapy they would like to receive. The outcome of our reviews are indeed often extremely positive, hence we have never received a case such as yours claiming that we force patients to receive treatments. The majority of our patients intend to pay for our services, regardless of the outcome of a consultation or treatment, as they trust our care and high standards to attend to them well, which is why they elect to come here verses the negative experiences they possibly could or may have received elsewhere. Our Patient Services Advisors are not sales people. They are trained and adept in guiding you towards information to quench your enquiries, aligning you towards a practitioner, as you were informed, that would examine your skin in order to establish the outcomes of your treatment, an opportunity that you declined upon your arrival due to your work commitments. We would like to highlight to all patients reading this, that we have over 30 years’ experience in our field. Behind the business are real people who care. The foundation principles of our practice leave us with nothing to gain by ABSOLUTELY PUSHING patients to receive treatments, as you have claimed, as you can see via our online booking availability, we are often very busy planning how we can provide the best patient care and quality, despite our awareness of many humans and Companies amidst a cost-of-living crisis, we have nothing to gain from pressuring a patient to receive treatment. Upon your decision to reserve and commit to paying for your desired 45-minute consultation with patch test, it is unfortunate that upon your arrival, you decided to leave without allowing our practitioner to continue to assess or treat you because you changed your mind, not because you were unsuitable for your treatment. You informed all of the staff attending to you that you decided not to proceed due to your work commitments. The Practitioner proceeded to offer you other alternative treatments to further utilise your treatment time, which you declined. We have served many patients who upon there unsuitability for treatment, we have offered alternative solutions, at no additional cost, adhering to the upmost health, safety and professionalism towards the patient. No business who prises themselves as a Five Star establishment would enjoy losing a patient. We seek to find them an alternative option, in line with our policies, to remedy concerns. It is unfortunate that you felt that you did not want or have to pay for your Consultation, refusing the opportunity to assist you further upon agreeing to our conditions to pay for your Consultation, even when alternative options were provided to you in a positive manner. You felt that it was within your rights to not pay for our time, knowledge or experience that was set aside to assist you within the time that was set aside for you, to change our Policy to grant free treatments in the way that you wanted which ultimately, led you to this review.

Response from the owner2 years ago

Knowledgable, friendly staff that make you feel very comfortable the whole way through your treatment. Would recommend.

Ryan McCulloch - 2 years ago - Review Provided by Google Maps

Best experience ever had! The staff are lovely!!! And the procedure was excellent! ❤️❤️❤️❤️

Caracaş Cristina - 2 years ago - Review Provided by Google Maps

Excellent service

Debbie Williams - 2 years ago - Review Provided by Google Maps

Hello Debbie, Thank you so much for taking the time to leave us a review. It is always lovely to have you here with us. Take care and we look forward to looking after you again next time.

Response from the owner2 years ago
See more...
Ask Now

Ask a Question

Question and Answer

See more...
Address: 27 Knights Hill, West Norwood, London, SE27 0HSUK
Marker
Leaflet QanoMed
Miss Sherine Vassel
Aesthetic Medicine Physician
Miss Sherine Vassel

Sherine brings over 15years’ invaluable experience within the Medical Aesthetics industry specialising in Cosmeceutical skin treatments, microdermabrasion, remedial massage, waxing and electrolysis hair removal.