Dykes Hall Medical Centre - Deer Park Surgery

Absolutely appaling service. Was on hold for 20 minutes waiting to book an appointment just for the operator to hang up on me after failing to get through at 8:30am. When I attempted to call back all appointments had already been taken for the day. Not even a chance to speak to reception before 9am!

I have rang this doctor's multiple times about my referral to hospital and all they keep saying is well we have sent it did not tell me what hospital it was sent to or nothing I have been at 3 different doctor's since I have been in Sheffield and this doctor's as to be the worst doctor's buy far and its not the doctor's fault i think this place need Investigating As a patient I feel like I'm being dismissed all the time and not being listened to but if I treat them the way they treat me they don't like it and its not acceptable I have rang NHS ENGLAND and think people who feel like they are being missed treat buy this doctor's should do the same thing as that way it might be better for people in the future... (Show more)

Appalling service. One of the receptionists is like an officer of the Gestapo, nothing but scathingly obstructive, heartless, rude in the extreme, utterly lacking empathy. If she is carrying out orders from the practice manager then both should be shot. She made me wait 3 weeks for a mere telephone appointment with a nurse when I had melanoma. Murderous 'service''.... (Show more)

It will be good if we can see a doctor on the day not to talk to a doctor on the phone or trivial to a other surgery i would be nice if we can go back to normal

Shocking service at the moment, still not open fully even though everything else is. tried getting an appointment for my husband and told to phone 111. Then asked for a Smear appointment to be told none available!!! What the heck is happening?? Sort it out and open your doors, its time to move on!!!

Impossible to get an appointment. Was told to phone 111 when I had appendicitis, sent to walk in centre who immediately sent me to hospital for emergency surgery. Currently been trying to get through to surgery for 50 minutes but number busy. Pressed redial 1350 times

The doctors are good at what they do and the receptionists are friendly. But the appointment system is beyond appalling! Something really really needs to be done about that.

Doctors here are very good IF you ever manage to get an appointment to see one. Been with this surgery all my life but appointment system now so appalling I am seriously considering moving to a different surgery.

Very bad reception,also don't give u any appointment in advance and very hard to get the appointment on the day ,don't care about patient Im suffering from mental illness and depression and I didn't have my medication for seven days, and told them about my recent horrible feeling, do they care?!! No, not even if u dying, shameless, except one secretary witch finally sort my problem out, bless her... (Show more)

Good

Ok (BUT) would not tell my Grammama