Dr. Suzuki (Coquitlam)

Canada - Vancouver
4.6 70 reviews

About Dr. Suzuki (Coquitlam) This specialist orthodontic practice runs two clinics, one at Vancouver and the other at Coquitlam in British Columbia. The aim of the orthodontist and his team is to provide the best possible services for patients to improve their smiles and to correct the function of their bite. Referrals are accepted for orthodontic treatments from general dental practitioners by the team. Patients of all ages are treate... (Show more)

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4.6 (70 reviews)
4.8 
Staff
5.0 
Punctuality
5.0 
Communication

  • all
  • well-communicated (1)
  • nice staff (5)
  • right on time (2)

Dr. Suzuki (Coquitlam) Reviews

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I got several glasses from them for me and my family since 2018. Great eye doctors, they are excellent. The staff are very nice, helpful and supportive. Great services, warranties and supports. I would highly recommend them.

Massoud Hosseinian - a year ago - Review Provided by Google Maps

Dr. Mithani is our family optometrist. He is very caring and thorough. The staff are nice as well. Overall great experience every time.

Giselle Heydari - a year ago - Review Provided by Google Maps

Hi Giselle, We appreciate your wonderful review. We look forward to continuing to care for your families eyes!

Response from the ownera year ago

Amazing experience… service was swift and easy. I highly recommend Dr Karim Mithani and Sameer . Very professional Got my eye care, testing and Versace frames…. 10/10 at service ❣️

Shez Nur - a year ago - Review Provided by Google Maps

In the beginning, I had a great experience with my optometrist. She was clear and explained everything I had. The process of getting my lenses was tough, however, the answer and support received by Dr. Mithani helped me to receive my lenses fast.

Pablo Cruz - a year ago - Review Provided by Google Maps

Hello Pablo, We are extremely sorry for the delay on your lenses. That is definitely not acceptable. Our practice owner, Dr. Mithani, will look into the delay and will reach out to you soon to discuss further.

Response from the ownera year ago

Didn’t like the collection, and staff also does not show much energy to try and understand your needs.

Vikas Sharma - a year ago - Review Provided by Google Maps

Hello Vikas, We appreciate you taking the time to write a review. We strive to provide the best solutions to each patient’s vision requirements. Obviously in your case this did not happen. We would appreciate if you can call our clinic at 604-942-5121 or at 604-781-7045 and speak to the clinic owner, Dr. Karim Mithani so we can get more information about your experience and see where we can improve. Thanks.

Response from the ownera year ago

EDIT: Sam has reached out to explain the miscommunication and resolve the issue.

Raymond Wong - 2 years ago - Review Provided by Google Maps

Hello Raymond, We appreciate you taking the time you took to explain your frustration with your order. Sam, our Manager, has reached out to via email and telephone to explain why the order was delayed. Hopefully we are able to connect soon, in order to resolve this matter to your satisfaction. Regards,

Response from the owner2 years ago

I went there today for eye exam, it was my first visit, the staff were welcoming and friendly and Dr.Fayaz was fabulous. He is accurate and explains details which is very important. I really recommend this center to everyone.

Heal Ho - 2 years ago - Review Provided by Google Maps

Hello Heal, Thank you for review. We are very happy you had a great experience. We look forward to continuing caring for your eyes.

Response from the owner2 years ago

5 🌟 to Coquitlam optometry. I needed a new glasses and within a week a got an eye exam and a perfect pair of bifocal glasses! Dr.Mithani and Sam deserve the 5 stars again! I'd recommend them to everyone! Thank you guys Terez KT

Terez KT - 2 years ago - Review Provided by Google Maps

Hello Terez, Thank you for your review. We so pleased your were happy with your experience. Enjoy your new glasses!

Response from the owner2 years ago

Sam has always been extremely helpful, been coming here for years. Thanks again!

Brandon Allaire-bell - 2 years ago - Review Provided by Google Maps

Hi Brandon, Thank you for your great review. We look forward to seeing you again.

Response from the owner2 years ago

I had a difficult experience at first but was contacted by Dr. Karim Mithani. He was really kind and listened....but most importantly helped me work through the issue and I was able to get the referral I needed for my daughter.

Stephanie Hurlburt - 2 years ago - Review Provided by Google Maps

Hi Stephanie, Thank your for sharing your experience. We are very sorry that your experience was unsatisfactory. We will share your views with the Optometrist you saw. We will reach out to you to discuss your experience in more detail and see how we can rectify the situation. Regards,

Response from the owner2 years ago

I always have a great experience here. The staff are very friendly and helpful and my daughter felt so comfortable with Dr Mithani during her first eye exam. I highly recommend this place!

devin P - 2 years ago - Review Provided by Google Maps

Thanks Devin for your review. We are so happy that you are happy with our service and quality of care.

Response from the owner2 years ago

Excellent! Dr. Karim Mithani is so friendly and knowledgeable. The office staff is very helpful. All my family members are permanently visiting this clinic, and I strongly recommend it.

Saba Al-Sudani - 2 years ago - Review Provided by Google Maps

Thank you for your review. We are so happy that you and your family have had a great experience.

Response from the owner2 years ago

If you have complex or highly-technical vision-care requirements, have tried but were unhappy with progressive lenses, have paid lots for lenses and find you still cannot see well--especially if you have not been able to find a solution to see clearly while performing overhead work--you need to consult Dr. Mithani and his associates at Coquitlam Optometry. Dr. Mithani was recommended to me by my ophthalmologist's office, and my family have been clients since Dec. 2021. I had written a much longer review but here is the version that fits in Google Maps' character limitation: We have experienced excellent care from Claudia (office administrator), Dr. Mithani, Sam (optician), Dr. Atwal and Dr. Krajnyak. The doctors are extremely thorough, knowledgeable, accommodating and personable. We have not had an appointment with Dr. Ravji yet, but he is also very pleasant and we look forward to being seen by him in the future. I don't know of any other clinic that would invite a patient to come in outside of regular hours to work on unusual pairs of eyeglasses, and I have not met another optician so eager to teach his clients all about how corrective lenses are specified, designed and made--Sam believes, in his words, that "information should be free." For my work, I needed "plumber's bifocals" but with progressive rather than abrupt change. Sam used to be in an engineering field and together we created inverted progressives, manufacturable using standard progressive grinding programs--they work awesomely! Rarely do I encounter people who are entirely forthcoming, considerate, take time to do things right (re-measuring eyes and remaking lenses if needed at no additional cost), and treat me as a partner in our dealings; such has been my extraordinary experiences at Coquitlam Optometry Centre. We have also had medically-necessary eye examinations (annual senior's recall, posterior vitreous detachment) with the optometrists and mentioned them during recent visits to our family doctor. Our doctor requested consultation reports be sent to her office, and all I had to do was e-mail Coquitlam Optometry and they promptly faxed the reports. Coquitlam Optometry is a responsive, caring group of professionals who truly have their clients' best interests in-mind in all that they do.... (Show more)

William Hue - 2 years ago - Review Provided by Google Maps

Hello William, Thank you for your amazing review. We appreciate you taking the time to share your experience with such detail. We are so pleased that we were able to work with you to find a solution to your visual needs.

Response from the owner2 years ago

I highly recommend Coquitlam Optometry Centre, I’ve been going there for 30 years, and have never had a bad experience. The staff is always friendly & welcoming. Dr Mithani is my main eye doctor and he is amazing… thorough, gives detailed information in an easy to understand manner. I recently had an urgent issue come up and was examined by Dr Krajnyak. She was excellent as well. 5 stars all the way around.... (Show more)

Kelly Dibbs - 2 years ago - Review Provided by Google Maps

Hi Kelly, Thank you for your wonderful review. We are so pleased that you have trusted us with your eyecare for 30 years! Regards, Coquitlam Optometry

Response from the ownera year ago

I have been going to see Dr. Mithani for over 8 years now, and will never go anywhere else! He is extremely thorough, has a reasonable exam fee, and he seems to be really up to date with his technology in the office. His eye exam prescriptions are always on par and he always take times to explain the health of my eyes to me after the exam (he really seems to care about his patients.) Leaving the exam room and entering the hands of the opticians was too, a wonderful experience. They seem to know everything and anything about lenses, glasses, contacts and anything else I want to know about, and are able to explain it in layman terms so that even I feel like an optician! They always manage to find me a phenomenal pair of glasses and just the right lenses so that I don't end up with coke bottles (I have a high prescription.) And heck, their prices are always great, and they deal with my insurance company directly (bonus!) Thanks Coquitlam Optometry Centre - you have a client for life!... (Show more)

Sam J - 2 years ago - Review Provided by Google Maps

I was charged with ~170 for an eye exam and later I found out I was only provided with a sight test. It'd be great to know the cost beforehand and I'm curious how much others have paid...

Justin Lee - 2 years ago - Review Provided by Google Maps

Hi Justin, We are sorry for your poor experience. However, we are Doctors of Optometry who perform comprehensive eye exams, we do not do sight tests. Our eye exam fee ranges from $49 to $114. We have never charged $170. Is it possible you have reviewed the wrong Optometry office, as we have no record of you in our database. We are located in Pinetree Village, Coquitlam. Regards,

Response from the owner2 years ago

Best experience with an optometrist and buying glasses! I'm a bit anxious about medical/eye appointments and thankfully Coquitlam Optometry ended up being the perfect choice. Every person I spoke to was helpful and kind. The eye exam was thorough and explained to me in plain language. Dr. Avneet Atwal was both professional and patient. She made it easy and I felt confident by the end of the appointment. Highly recommend! I had a pair of glasses picked out online, but Sam was the one who helped me find something even better in store. There's a good selection and they even have LOCALLY DESIGNED glasses! They were exactly right and a great price. Sam explained fit and pointed out styles that looked great and would be suitable for my prescription. I couldn't decide on my 2nd pair so he encouraged me to go home and think about it. I have and can't wait to order them when I pick up my first pair!... (Show more)

Violent Blue (ViolentBlueMech) - 2 years ago - Review Provided by Google Maps

Thank you for your kind review, we are so happy that you had a great experience. Enjoy your new glasses!

Response from the owner2 years ago

Dr. Karim Mithani was super nice and efficient. I had a very painful scratch on the cornea of my eye. Made the appointment same day was 45 minutes early. They got me right in and out within 30 minutes. The prices were very reasonable. The staff was nice and pleasant as well. I will definitely be going back for routine care.... (Show more)

Connie Dyess - 2 years ago - Review Provided by Google Maps

Hi Connie, Thank you for your review. We are so happy you had great experience. We look forward to seeing you again.

Response from the owner2 years ago

Good place to get an eye exam done

John Bains - 2 years ago - Review Provided by Google Maps

Hi John, Thank you for your review. We are glad you had a positive experience at our clinic.

Response from the owner2 years ago

Do not recommend for children! The doctor who saw my son for the first time was impatient, rude, and grumpy. His bedside manner was horrible. Like I said it was my sons first time seeing this doctor and like any child he needed a bit of patience and understanding during the exam. This doctor has the audacity to ask me if my son was being tested for something, or if he had something!... (Show more)

Tamara Guerra - 2 years ago - Review Provided by Google Maps

Hello Tamara, We are very sorry for the experience your son had. Our goal as a clinic is always to provide the best patient care possible to each person we see. When patient has a poor experience, we take the matter very seriously. We will try and reach out to you so that we can discuss this in more detail, and address your concerns. Regards,

Response from the owner2 years ago
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Address: 201-1118 Austin Avenue, Coquitlam, British Columbia, V3K 3P5Canada
Marker
Leaflet QanoMed
Dr - Suzuki
Orthodontist
Dr - Suzuki