Dr Pascale Grolleau-Rochiccioli-Ramonville-Saint-Agne

France - Toulouse
3.4 56 reviews

About Dr Pascale Grolleau-Rochiccioli-Ramonville-Saint-Agne For more information about Dr Pascale Grolleau-Rochiccioli-Ramonville-Saint-Agne in Toulouse please contact the clinic.

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3.4 (56 reviews)
5.0 
Staff
4.0 
Punctuality
4.5 
Communication
5.0 
Competence

  • all
  • totally competent (2)
  • nice staff (4)
  • high tech (1)
  • well-communicated (3)
  • right on time (2)
  • bad communication (1)
  • wasted my time (1)

Dr Pascale Grolleau-Rochiccioli-Ramonville-Saint-Agne Reviews

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Hello, I called looking for a dermatologist for my 6 year old granddaughter who has serious skin problems on her hands. After telling me that this doctor only did aesthetics, I wanted to know if she could direct me to a fellow dermatologist, the secretary then got a little annoyed and her tone completely changed as she indicated to me that the doctor did not guide. I pointed out to her that she could remain friendly which earned me a contemptuous hang-up "yes that's it, have a good day Madam". It's shameful to have this kind of telephone reception, fortunately not everyone is like that!... (Show more)

sophie karine - a year ago - Review Provided by Google Maps

Good morning, The shortage of doctors and medical ethics do not allow us to refer patients. Secretaries are unfortunately subject to this delicate situation. We apologize.

Response from the ownera year ago

I am very satisfied with my result Very warm welcome at the office Very professional THANKS !

AHAMADI Sitti Fatima - a year ago - Review Provided by Google Maps

I have been a regular at this place and a loyal customer for years and I have never been disappointed. I have seen some negative reviews on Google, but you should know that Ms. Groleau does cosmetic dermatology and not medical dermatology. If you want to take care of your skin, I recommend this address with your eyes closed, you will have a very qualified and very friendly person in front of you. Marie-Claude... (Show more)

Louarn BZH - a year ago - Review Provided by Google Maps

Thank you for your opinion: we do not actually do dermatology and unfortunately we cannot cope with the shortage of doctors.

Response from the ownera year ago

I am delighted with the treatments and the competence of Doctor Grolleau, whom I recommend 100%.

Veronique Fau - a year ago - Review Provided by Google Maps

People who post negative reviews just because the expected response doesn't go their way is unbearable.

GROUPE SERVITEL - a year ago - Review Provided by Google Maps

Hello, I just called to have an appointment for my 86 year old dad who has a skin disease and I just got upset by a person who responded in a very unsympathetic and contemptuous way to look elsewhere... I am quite revolted by this telephone reception!

Emilie Mourier - a year ago - Review Provided by Google Maps

please excuse us, we are standardized and the secretaries are receiving too many calls, following the shortage of doctors.

Response from the ownera year ago

I am fully satisfied with my treatment. Patient and attentive doctor. Very professional, top equipment, perfect choice of product. Not a hematoma, result beyond my expectations. I recommend 💯%

Charles Dekhtiar - a year ago - Review Provided by Google Maps

The doctor has been following me for many years for my rosacea and rosacea. I am delighted with the result thanks to the laser sessions.

ZAC island - a year ago - Review Provided by Google Maps

very disappointing telephone reception... The tone used by the secretary is very annoying, I had the impression of having disturbed her by trying to obtain an appointment. Too bad it doesn't make me want it, I'll move on

Caroline VANHILLE - 2 years ago - Review Provided by Google Maps

I am delighted with the welcome received at the office and very satisfied with the result. Thank you very much for your good care!

Emma Elbaz - 2 years ago - Review Provided by Google Maps

Is it true that the name of the doctor mentioned in the Paris glow cream on social media in Turkey is mentioned?

Fatma Secil Altin - 2 years ago - Review Provided by Google Maps

Telephone reception by a nervous and expeditious secretary who doesn't even know that Dr. Grolleau is also called Rochiciolli. That says it all! This in no way calls into question the professional qualities of the doctor. But the reception remains to be reviewed in terms of affability and amenity.

dominique COURTOIS - 2 years ago - Review Provided by Google Maps

Thank you for your comment and I will take it into account. the telephone switchboard does its best to answer the large number of calls for appointments. Please excuse us for this inconvenience.

Response from the owner2 years ago

Very attentive doctor, good advice, works with precision and gentleness. Kind regards, Nelly 🌸 …

Nelly QUERAUD - 2 years ago - Review Provided by Google Maps

Very surprised by the bad reviews I did acid injection, Botox and IPL laser with the doctor, she is very gentle and reassuring, her assistant is also adorable!

Marion Di pietro - 2 years ago - Review Provided by Google Maps

Very warm welcome whether by telephone or at the office 👍 1st appointment with Dr. Grolleau-Rochiccioli just for a quote and finally followed to my great surprise with the first laser hair removal session 😃 The nurse Martine who does the laser hair removal is really great, very attentive, good advice 👌... (Show more)

Cynthia Payrastre - 2 years ago - Review Provided by Google Maps

Dr. Grolleau listens to you but his explanations are quite brief and quick, an estimate done in a hurry.

Nicolle Farhat - 2 years ago - Review Provided by Google Maps

My daughter has been consulting Doctor Grolleau for 2 years and beyond her professionalism, she is friendly and attentive, just like her assistant. I highly recommend it.

Christine - 3 years ago - Review Provided by Google Maps

Two calls to try to get an appointment. Each time, the secretary gives me a single slot in two months: it will be this date and this time, or nothing. The tone used is also quite uninviting. We almost have the impression that we are disturbing them by trying to get an appointment.

virginie trufley - 3 years ago - Review Provided by Google Maps

I made an appointment for a quote for laser sessions. The Doctor brought me into his office, I was not offered to sit down...I left after 5 minutes with a whole pile of sheets with the prices and after having paid 30€ not taken in charge... In addition, the Dr also suggested that I do injections because, I quote "your mouth is too small..." in short... It’s absolutely the scam of the century! Neglected welcome and total lack of listening!!... (Show more)

CHRIS TEL - 3 years ago - Review Provided by Google Maps

Good morning, Your appointment is a quote appointment and not a consultation appointment in Ramonville. The sum of 30E is deductible from the first laser session and cannot be reimbursed by social security because it is for aesthetic purposes. It was at your own request that I gave you my opinion on possible injections. Kind regards.

Response from the owner3 years ago

Good morning. Doctor Grolleau and his assistant listen to our problems and the doctor handles what we ask with precision, efficiency and kindness. Doctor Grolleau really helped me twice and the prices are affordable. No problem with the secretariat despite my multiple changes of appointment dates 🙂 THANKS! And I highly recommend.... (Show more)

Elodie Sauvignac - 3 years ago - Review Provided by Google Maps

Thank you for your opinion.

Response from the owner3 years ago
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Address: 12, rue Louis Braille, Ramonville-Saint-Agne, 31520France
Marker
Leaflet QanoMed
Pascale Grolleau-Rochiccioli
Pascale Grolleau-Rochiccioli

She is qualified in dermatology by the Council of the Order of Physicians. She worked in the Hospitals of Toulouse as a Clinical Manager and retains the title of Former Clinical Manager. Member of the French Society of Dermatology. Member of the company of medical lasers. Aesthetic and laser group member.

Ms Odile
Ms Odile

assistant doctor in aesthetic care is open and listens to your needs and your expectations. It can give you information about the different techniques and their prices.

Ms Claude
Ms Claude

experienced medical secretary, gave the appointment to the medical office Ramonville and / or laser center.