Dr Ana Silva Guerra-Hospital CUF Santarém

Portugal - Santarem
3.8 360 reviews

About Dr Ana Silva Guerra-Hospital CUF Santarém For more information about Dr Ana Silva Guerra-Hospital CUF Santarém in Santarém please contact the clinic.

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3.8 (360 reviews)
4.2 
Staff
3.4 
Facility
3.2 
Punctuality
3.1 
Communication
3.5 
Competence

  • all
  • right on time (24)
  • nice staff (54)
  • well-communicated (19)
  • totally competent (12)
  • wasted my time (35)
  • incompetent (10)
  • bad behavior (16)
  • bad communication (29)
  • good facility (12)
  • high tech (12)
  • terrible facility (10)
  • outdated equipment (5)

Dr Ana Silva Guerra-Hospital CUF Santarém Reviews

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It's a shame that patients are treated like users, it's ethnically wrong.

Jorge Lourenço - a year ago - Review Provided by Google Maps

Great doctor, assistant too, excellent collaborators.

adilia maria silverio vieira - a year ago - Review Provided by Google Maps

Good afternoon, Adilia. On behalf of the CUF team, we thank you for your words.

Response from the ownera year ago

They cancel appointments, even with prior notice, it wasn't like paying for a service, as well

Samuel Silva - a year ago - Review Provided by Google Maps

Good Hospital with triage system that works constantly Medical level knowledge, the person's face and then the affinity with the triage person Service leaves a lot to those who I would like to know what the screening method is From this establishment? Why a 2h30 waiting time for an appointment at this price?? Start reviewing hospital triage methods

fabio mourato - a year ago - Review Provided by Google Maps

Good afternoon, Fabio. We appreciate your sharing, which will certainly help us improve our services. We ask you to detail this situation by contacting us using the form available at https://www.cuf.pt/contactos, selecting the subject "Exhibitions", so that this matter can receive due attention from our team. Customer Office. Thanks, The CUF team

Response from the ownera year ago

Seven Stars

Vitor Cardoso - a year ago - Review Provided by Google Maps

what you want, to be consulted, to have a diagnosis and to feel supported

Fernando Vasco Vilar de Jesus - a year ago - Review Provided by Google Maps

Efficiency in scheduling exams

Luís Silva - a year ago - Review Provided by Google Maps

Good afternoon, Luis. On behalf of the CUF team, we thank you for your words.

Response from the ownera year ago

Friendliness, empathy, ease of scheduling appointments/exams, competence and exhaustive and clear explanation from Pulmonology doctor Dr. Ana A. Oliveira

Vitor Manuel Teixeira Santos - a year ago - Review Provided by Google Maps

Hospital of excellence with excellent professionals.

valter pinto - a year ago - Review Provided by Google Maps

Good morning, Walter. On behalf of the CUF team, we thank you for your words.

Response from the ownera year ago

Scheduling the gastroenterology appointment was super quick. Quick from one day to the next... which should have alerted me to the quality of the consultation. I made an appointment with Dr Alexandra Suspiro for my mother, who is not a hypochondriac, so yes, we were waiting for a specialist to have some idea of ​​what was going on, to prescribe something. But not. The lady in question didn't even bother to do a palpation exam _ after all, she would have to get up from her chair_ and simply said that without the results of a colonoscopy she couldn't do anything. 5 minutes later and lighter than 83 euros, we returned home. We will not repeat the same mistake again.... (Show more)

Susana Patrícia - a year ago - Review Provided by Google Maps

3h waiting time in the emergency room. Since the service and convenience are the same as the public, I don't know what the benefit of paying for this service is.

Miguel Vieira - a year ago - Review Provided by Google Maps

Good doctors, good nurses, 5 star staff. Clean and pleasant facilities.

Cristina Fidalgo Gomes - a year ago - Review Provided by Google Maps

Good morning, Cristina. On behalf of the CUF team, we thank you for your words.

Response from the ownera year ago

Terrible patient care, completely incorrect diagnosis and inappropriate medication which led to the worsening of the user's health condition (facial paralysis) I do not recommend going to this hospital.

diogo batista - a year ago - Review Provided by Google Maps

I went to a general medicine appointment, the name of which I will not disclose. It was supposed to be at 10 am, I was only seen at 10:40 and it was the typical 15-minute industrial consultation. I wouldn't mind the delay if it was quality, but that's not what happened. First, sinusitis was supposedly diagnosed, without any type of exams or analysis. Afterwards, it was recommended to take medications that don't make sense: Paracetamol was recommended but one of the medications specifically says on the leaflet that you should not take paracetamol together with that medication. An antibiotic was administered when there was no evidence of bacteria. I assume that, to get things done, he grabbed what could make sense without any evidence, and if it goes wrong, he'll come here again and spend another lot of money, because the consultation doesn't include exams. I said my ears hurt, the doctor didn't notice anything but administered some medicine for ear infections. I called the establishment to request the medical/clinical report to justify the medication given, which didn't seem to make any sense according to experts in the field. I received the report and once again, there is no justification for taking this type of medication. Conclusion, I only took half of the medication and recovered anyway. It should be noted that a consultation like this costs around €80 without insurance, and the number of errors that can impact a person's life is completely unacceptable.... (Show more)

João Batista - a year ago - Review Provided by Google Maps

Very good! I recently had surgery. All employees, at all levels, were very competent and helpful.

Simon Pietro Pellarini - a year ago - Review Provided by Google Maps

Good afternoon, Simon. Thank you very much for your words and for recognizing our work.

Response from the ownera year ago

There are not enough stars to thank you for all the care you took with me, Dr. Ana Lúcia Sousa (Gastroenterology) and Dr. Inês Gouveia Pereira (Imagiology). They are certainly professionals like this who elevate the entire class to a level of excellence and confidence. Thank you and thanks also to the entire rest of the team who treated me with the greatest consideration and humanity. I recommend.... (Show more)

Sérgio Castanho Candeias - a year ago - Review Provided by Google Maps

Quick and easy admission to the kiosks, consultation within an acceptable waiting time, despite not being at the scheduled time. Anyone who doesn't want to pay via ATM at the kiosks has to wait a long time to be served by an administrator.

SUSANA ISABEL GREGÓRIO BERNARDO - a year ago - Review Provided by Google Maps

Good environment, friendly people, short waiting time for screening, friendly doctors with good service, good treatment they still gave there and good medicines that had an effect, stopping severe cough, fever, severe body aches, with health insurance It was a reasonable price.

sofia isabel - a year ago - Review Provided by Google Maps

Good afternoon, Sofia. Thank you very much for your words and for recognizing our work.

Response from the ownera year ago

I loved. If I hadn't gone there, my problem wouldn't have been solved. The professionals are always friendly and willing to help, as well as the work they perform with professionalism. It's incredible. I hope public hospitals are like this. Very good facilities. Super service. Top professionalism. Thanks.

Sandra Salgueiro - a year ago - Review Provided by Google Maps

Good afternoon, Sandra. Thank you very much for your words and for recognizing our work.

Response from the ownera year ago

Good service, whether at the reception level, at the triage level or at the consultation level, a good doctor who was concerned about the fever due to having epilepsy, with a good treatment to reduce the fever and body aches, at the triage as he was fever and suffered from epilepsy when I left triage I was immediately called as it was considered urgent.... (Show more)

susana margarida neves - a year ago - Review Provided by Google Maps

Good afternoon, Susana. Thank you very much for your words and for recognizing our work.

Response from the ownera year ago
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Address: Rua Zeferino Silva, nº 39 a 51, Santarém, 2005321Portugal
Marker
Leaflet QanoMed
Dr Ana Silva Guerra
Dr Ana Silva Guerra

Member of the European Board of Plastic Reconstruction and Aesthetic Surgery (EBOPRAS) since 2014. Member of the Breast Reconstruction team integrated in the Mammary Pathology Group of the Hospital Center of Central Lisbon (Hospital de São José) since 2014.