Dokter Bedah Tulang Belakang - Rs Mulia Pajajaran

Good service, fast, agile. Clean and comfortable hospital. Continue to improve Mulia Hospital services.

The doctor and nurse services are good, especially for BPJS registration, please improve the system, other hospitals can just call and print out the SEP without waiting to come back. Hopefully this will be an evaluation for the management of Mulia Hospital

Thank God I joined the MCU promo package. the doctor is friendly. very fast service. the food was also delicious ((because they were told to fast at home, after taking blood they were given food)). sat-set service. The poly nurses are also friendly. Thank You. There are often promotions, RS Mulia🌸

Speech therapy Very good, just need to improve the BPJS facilities further, so there aren't many problems, and hopefully there will be an SI program for BPJS too, so that it comes together with speech therapy. Over oll is very good.

The facilities at Mulia Hospital are very good, we just need to improve the BPJS facilities so that there aren't many problems, and for the SI program, I hope there will be BPJS so that the package with speech therapy is over all very good, comfortable and more advanced, success is always at Mulia Hospital The doctor is kind and friendly 🥰... (Show more)

I actually like communicating with the doctor, but yes, it's not on time. I've been waiting since 4 in the afternoon, the practice should be scheduled from 16.30 to 18.30 but now it's already 19.15 and there's still no doctor and the practice hasn't started yet, this is the 3rd visit like this, there's not going to be a queue yet ;(((... (Show more)

In terms of location, it is strategic, in terms of the waiters on the front line, friendly and helpful. When I looked confused, approached. The place is fun. This is a calming measure for sick patients. Thank you also for the free pap smear service.

Very disappointing. Very unprofessional. Today, I plan to go to an eye specialist at Mulia Pajajaran Hospital. I came in the morning at around 10:00 WIB and asked the registration for information regarding whether or not there was an eye specialist practicing today. Then my parents and I were given information that there was an eye specialist who practiced from 14:00-19:00 WIB. Then I was asked to register, and I registered as a new patient. After registering, I was asked to make a deposit payment. The reason you have to make a deposit is because if you don't worry about it, the doctor will "Closing". My parents and I immediately paid the deposit at the cashier, and the cashier did not explain any information regarding this deposit. Here my parents paid using a Debit Card. At 14:00 I came back to the hospital, then I was directed to the Executive Poly, and was asked by the nurse about my complaint. Then I was asked to wait because the doctor hadn't arrived yet and was probably still on the road. After waiting for almost 30 minutes, I was told that the doctor was NOT PRACTICE TODAY due to emergency reasons. And I was advised to just go to the emergency room if I couldn't stand it anymore. And because I didn't get treatment, my deposit money will be returned. That's what the nurse explained to my parents. Then I decided to move hospitals and asked for the deposit back from the cashier. However, when I arrived at the cashier, the cashier said that the deposit could not be given in cash because my parents had paid using BCA debit. So the deposit refund must wait a few days and it will be transferred. My question is, WHY wasn't it explained from the start regarding the deposit flow that if the doctor doesn't come, the deposit will be returned the same day if the payment uses cash, and you need to wait 3-7 days if the payment uses a debit card? Was Mulia Pajajaran Hospital not given an SOP regarding this matter when hiring employees? Or are the Mulia Pajajaran Hospital regulations really this unprofessional? And one more thing, what is the function when I register as a patient at the beginning, I am asked for 2 cellphone numbers that are active and can be contacted? Because it seemed pointless, I was not given any information via telephone/WA regarding the cancellation of the doctor's practice today. Isn't there an employee on duty to ensure that the doctor practices/does not practice before his practice hours? And if I'm in doubt/UNSURE the doctor practices/doesn't, why am I still asked to register and FORCED to pay a deposit at the start? What are the responsibilities of Mulia Pajajaran Hospital towards patients? I admit, the executive nurse and cashier are quite friendly on duty. But FRIENDLY alone is not enough to work. Thank You. And please complete my deposit refund as soon as possible.... (Show more)

Good evening, my child is being cared for at Emerald 3. Our neighbors in the same room are waiting more than the limit. Isn't the limit 2 people? This is what is waiting for 4 people. Surprisingly, no one was criticized by either the nurses or security. There are no longer any guests flocking in beyond visiting hours. Please follow up. My child also needs rest. Can you follow up on this type of patient's family? Where's the rowong?... (Show more)

NO.

About 3 weeks ago, I came here for the first time for a pregnancy ultrasound with Dr. Ajeng. Right during the 200k promo, 2D ultrasound+doctor+admin was included. The process is fast and convenient. After registration, you will be directed to the cashier to pay the promo fee. The waiting room is also comfortable with sofas, and thank God you don't have to wait long for the doctor. All staff are friendly and alert. That was my experience visiting as a general patient. I plan to give birth here using BPJS. I hope you get the same and satisfying experience... always improve service and performance..... (Show more)

Thank you very much, Mulia Hospital, when my wife gave birth here, the service and alertness of the nurses and related departments was extraordinary. What a good experience and once again I say thank you very much❤️

Strategic location, been looked after for a week, good service, hopefully it can spread its wings, so it can be useful to many people.