Dental Elements

I selected this clinic online and sent a query before Christmas 2023. A receptionist called me after Christmas, but halfway through the call, it ended abruptly, and she never called back. It was unprofessional and a waste of time. It seems there was a misunderstanding, as she assumed I was looking for NHS, while the clinic is private. It's disappointing, and I hope they address such communication issues in the future.... (Show more)

I love Dental Elements with the lovely reception ladies and nurses, to Jonathan, Rav and Vijay who look after me. I cannot believe how far I have come in overcoming some of my fears. It’s a very caring practice, who get to know and understand you and they take their time. You couldn’t be in better hands and they are so amazing. I would love if my review helps others who are very anxious about going to the dentist.... (Show more)

Had a broken tooth. I didn't know about emergency appointments so phoned at about 09.30, only to be told there were none, as I should have called at 07.30. I said I would phone again the next morning. However, the receptionist called me later that day to say there was a cancellation, & did I want it? I was seem at 18.05, tooth was taken out & despite it being "dead", it did not want to shift. Donny was very kind & gentle, despite the fact it was really stubborn; I didn't feel a thing. Excellent service.... (Show more)

I am very happy with Dental Elements. The dental care has been caring and thorough and it is nice that during the appointments the team is helpful with advice and answering questions. The reception staff are helpful, organised and excellent communicators. I cannot fault this dental practice - I would highly recommend it.... (Show more)

Been coming here for several years now. Service and attention by Rav and the whole team has been exemplary. I am receiving treatment at the moment ( I am 86 years old so I expect problems), and the service I am receiving is very re-assuring.

Fantastic Practice, all the staff are friendly. never had an issue with appointments. Keep up the great work...

I booked a check-up at a practice, courteous dentist, specifically a service without X-rays for twenty. This price was confirmed,I even checked the price, and the dentist assured it was correct. However, after the check-up, the bill presented reflected the full standard price, significantly higher than. When I questioned discrepancy, dentist insisted that the discounted offer expired shortly before Ibook. This contradicted our initial conversation, and I felt misled and deceived. To further complicate matters, the dentist offered a refund if I removed a negative review I left. Kept calling 51. This felt like an attempt to silence my criticism rather than address the underlying issue of misleading pricing and unethicalbait tactics. Felt Frustrated: The lack of transparency and attempt to pressure me was unprofessional and disappointing.... (Show more)

Friendly staff that put you at ease. I had a phobia about dentists, but now it's not a problem. I would recommend them to anyone

We've used Dental Elements for many years now. They've looked after our family's teeth health very well. With a great friendly service and helpful advice that puts us at our ease. Modern equipment, clean premises and thorough professional care. Happy to recommend them, thanks 👍 …

Great combination of customer service and dental care. The team are always friendly too, all the way from reception to the consultation room. I couldn't be happier with Dental Elements

Thank you Donnie and team, you were able to sort out my toothache at short notice when I was in the middle of a house move!

Competent and friendly team of dentists. On time appointments and easy to park in small pay and display car park opposite.