Dant-y-Coed Dental Practice

United Kingdom - Clwyd
4.4 39 reviews

About Dant-y-Coed Dental Practice Providing a pleasant dental experience free from stress and anxiety is the aim of the team at this dental practice located in Coedpoeth, Wrexham in Wales. The clinic offers the best technology and techniques and an individually tailored treatment plan is formulated and discussed with patients before treatments begin. Services offered by the clinic include thorough initial examinations to draw up a trea... (Show more)

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4.4 (39 reviews)
5.0 
Staff
5.0 
Punctuality
4.0 
Communication
2.0 
Competence

  • all
  • bad communication (2)
  • incompetent (1)
  • high tech (3)
  • well-communicated (4)
  • right on time (1)
  • nice staff (8)

Dant-y-Coed Dental Practice Reviews

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Such a lovely welcoming practice. All the staff are super lovely and friendly. I have a slight fear of the dentist and whenever I go I am always made to feel safe and comfortable. They never make me feel silly for feeling the way I do and always reassure me during any treatments.

L J - a year ago - Review Provided by Google Maps

Shocking dentist, avoid at all cost, can't do the work, you wait months then they cancel, I have lost good teeth through this dentist. Appauling customer service!!!! I have been with this practice a long time, they used to be good once upon a time, not now! My root canal work they filled it and have cancelled two appointments since November which, if Dan would have capped the tooth would have been ok, now it's falling apart and they saying after cancelling my appointment they can't get me in even on an emergency as it's an hour appointment ! The worst treatment and customer service I have had in all my life !!!! So they leave me with a crumbling tooth after paying for this unfinished work and the risk of infection. They don't care about their patients!!!... (Show more)

Moon Rain - a year ago - Review Provided by Google Maps

Visited Dant Y Coed for the first time today. It’s a very busy practise with seven different surgery rooms. The reception staff, the dentist, the dental assistant were all extremely professional and friendly. My appointment was for 17:00, and I was in the chair at 17:00, which was a first for me. Very impressed. I can’t believe I’m saying this about a dentist, but I’m looking forward to being a patient there.... (Show more)

Jay Adamson - a year ago - Review Provided by Google Maps

Thanks Jay! We are indeed a very busy practice however we do always aim to run to time (in some situations this can't be helped due to unforeseen circumstances) however we do always try our best :) thank you for your kind words and will look forward to seeing you again!

Response from the ownera year ago

Worth a 6 star review. Dr Callum and all the staff are very professional, polite and respectful. Had two recent appointments with Dr Callum for an extraction of a lower back tooth that had an infection. Complete confidence in his work and professionalism and very satisfied as well as relieved in getting the tooth out.Highly recommended.... (Show more)

William Derek Wainwright - a year ago - Review Provided by Google Maps

Thank you William.. always! We are glad you felt this way and we were able to get a 6 star review even after having a tooth removed :D thank you!

Response from the ownera year ago

I had never missed an appointment until today - as a result they attempted to charge me £15. I questioned why I did not get a notification from them - which inherently has always been a text on every other occasion. They told me that this is why they tell people to write things down as they can not rely on there system as sometime it is down. They refused to waive the charge - I have changed dentist immediately due to the service received. They dentists them selfs are warm and welcoming every time I have been, but the procedures and pure ignorance to what I was saying has constituted this review.... (Show more)

Joshua Pullen Jones - a year ago - Review Provided by Google Maps

Couldn't get an emergency appointment first thing this morning for my 85 year old mum who has alzheimers , lives alone and is suffering with toothache and cannot manage pain herself. Told to try again at 8:30 on Monday. Not good enough I'm afraid. 😕 …

Chris Jones - a year ago - Review Provided by Google Maps

I'm so sorry Chris we were unable to offer an appointment for your Mum at that time. We have emergency slots available on a daily basis which are available for our patients who have experienced bleeding, swelling or trauma. If a slot was not available we do apologise. We triage every patient to know the severity of the situation and every patient wanting an appointment for that day is put on a cancellation list as priority. However we can not carry this on day to day so unfortunately if she did not hear from us, she would of been told to try again for an appointment the next working day. We do understand it can be frustrating however the dentists only have a set amount of time each day for emergencies, hope you can understand.

Response from the ownera year ago

I was absolutely terrified at having a tooth out. Was no need . As the whole team make you feel at ease. I didnt even feel it come out . Excellent care x

Joanne Lancelotte - a year ago - Review Provided by Google Maps

So glad you felt at ease and looked after by the team Joanne!

Response from the ownera year ago

I had been for a consultation with another dentist but felt I was getting ripped off, came across Dant Y Coed and very glad I did, made the appointment and saw Dr Monika Jaida,she was extremely welcoming and professional did a CT scan and then talked me though everything, then sent me a detailed pricing structure for what I needed, I have had one implant with another to be done new year, if you need implants speak to this dental practice, I traveled from Manchester to see Monika and will do so again, all staff there are lovey and quality of work is fantastic, my Mrs and kids all said cannot tell its an implant, I'm going back because I know there good and I feel very comfortable with them... (Show more)

Joseph Arab - a year ago - Review Provided by Google Maps

Thank you for your kind words Joseph, was lovely meeting you and we will look forward to seeing you again in the New Year! So glad your happy with your implant treatment so far :)

Response from the ownera year ago

Friendly staff and very skilled

Jason Jones - a year ago - Review Provided by Google Maps

Thank you so much for your kind works : )

Response from the ownera year ago

I have now finished my implant treatment! I have previously had a number of years of orthodontic treatment. Following this I was left with a small gap in my top row of teeth and I had a bridge fitted, this was due to the concern that the gap was to small and it would potentially be to small for the implant to be placed without effecting other roots. I had the bridge for several years but always felt it wasn't secure and it could come out anytime as the longer it is in place the more it wears. Recently the bridge came out and I asked if an implant could be considered. Currently in Dant Y Coed they have specialists in the practice and I was suggested that I could have a 3D scan which would give a more accurate result if I could go ahead with the implant. I met with Monika and we did the scan and she advised she felt she could do the implant. This was amazing news as I have spent years believing I couldn't have one and if it wasn't for the scan I would have never known. Initially I was worried as this is treatment I have never had before. Monika and Danielle couldn't have made me feel more comfortable. When I had the implant placed I didn't feel a thing and I was consulted throughout the procedure. There was then a 3 month wait for the implant to settle and then I had my impression taken for the tooth. I went back for the tooth to be fitted and I am thrilled. It feels amazing knowing I have a more secure tooth and won't worry anymore. The tooth looks so real and fits in perfect with my natural teeth. I'm so glad I went ahead and had this done. The cost of an implant can be expensive but it is so worth it. I even had the option of a payment plan which meant I could pay monthly rather than a lump sum which made the world of difference. I can't thank Dant Y Coed enough. Also a special thank you to Monika and Danielle. Anyone considering having an implant just do it.... (Show more)

Toni Jones - a year ago - Review Provided by Google Maps

Hi Toni, Thank you for your kind words. We are thrilled you are happy with your result and the service provided 😊 …

Response from the ownera year ago

had implant completed 3weeks ago. perfect fit immediately, totally comfortabe and secure, so much better than a crown! The team led by Monika gave me confidence and great care and I was comfortable thoughout the procedure. I am over 70 yrs so had a little hesitancy deciding to have the procedure, but am so pleased with the result. The technology to me is amazing, old style dentistry ....fillings and crowns etc seem primitive in comparison.... (Show more)

Stan Ward - a year ago - Review Provided by Google Maps

Hi Stan...thank you for leaving us such a nice review : ) Wishing you the best from everyone at Dant Y Coed Dental Practice

Response from the ownera year ago

Firstly, my treatment for my implant dental surgery was quite a long process. This was discussed with my own dentist who explained the process, which then took me on to further discuss with a specialist in root canal surgery. This consultation lead me on to speak with my consultant dental surgeon Ms Monika Jaidka. Monika explained the full process and once I discussed the whole procedure I was able to make my decision to go ahead with confidence. I am very pleased with the outcome.... (Show more)

Michael Jones - a year ago - Review Provided by Google Maps

We are pleased that you felt this way Michael and everything was explained to you in detail for you to make a decision with confidence! :)

Response from the ownera year ago

The service made me feel confident about undergoing the treatment because the dentist explained the entire procedure. I had a great experience

Ana Yegh - a year ago - Review Provided by Google Maps

We are pleased you felt this way Ana whilst visiting us! We will hopefully see you again in the future!

Response from the ownera year ago

I chose Dant Y Coed dental practice for a dental implant after losing a tooth visible when I smiled. I found everyone involved, from the receptionist, hygienist, to the implant specialist very friendly,professional and informative. I was consulted at every stage,making sure I understood all completely and was aware of what to expect. It is an expensive treatment ( I'm a pensioner) but I would definitely recommend it to anyone and I am extremely happy with the result as I am now no longer embarrassed to smile again which I had been after losing the tooth. My implant is like regaining my broken tooth but better. Thank you again Dant Y Coed for your excellent service.... (Show more)

Christine Chambers - a year ago - Review Provided by Google Maps

Hi Christine, We are delighted you are happy with the service provided and you are able to smile again 😊 …

Response from the ownera year ago

I have no hesitation in praising and indeed recommending the services of Dant y Coed. The treatment administered by Monica, ably assisted by Danielle, was completed in a highly professional and friendly manner.

John Evans - a year ago - Review Provided by Google Maps

Ahh thank you John, what lovely, kind words :) we are so glad you were happy with the service provided by our team!

Response from the ownera year ago

The team at Dant Y Coed dental practice are extremely professional but also careful and understanding. I can't fault the staff and the service. My implantologist was very experienced and knowledgeable she explained the process and stages of having implants in very easy to understand language. This has been a very positive experience and the best money I could have spent on myself. I am delighted with the results of my dental imlpant surgery. I can now chew properly and they look excellent. The process has been quick, informative, and precise. I simply can't thank them enough. I would not hesitate using Dant Y Coed again for any future treatment required and I would definitely recommend Monika for the extremely high standard of treatment she gives and her fantastic team, especially Danielle, for the professional, friendly and caring service they give.... (Show more)

Linda Cotterill - 2 years ago - Review Provided by Google Maps

Thank you Linda, such a pleasure to have you here at Dant Y Coed. So glad we could provide you with the treatment and service you wanted :) and so very pleased you are happy with your results!

Response from the ownera year ago

My husband has just finished having two implants and a bridge. The results are amazing! I highly recommend this practice. From start to finish all the staff were fantastic and very professional. Should you choose to down this route (root) :-) then you would have to go a long way to find anyone better for all your dental treatment. Thank you Dant Y Coed

Amanda Coull - 2 years ago - Review Provided by Google Maps

Dear Amanda, Thank you so much for your kind words and choosing us for your implants. We look forward to seeing you soon : )

Response from the owner2 years ago

Never had an issue. Dan and all the staff are great and has made me not afraid of going to the dentist anymore

Candice Doughty - 2 years ago - Review Provided by Google Maps

Always a major positive to make this change Candice, so glad we could do this for you :)

Response from the ownera year ago

Brilliant dentist used for years. Never a problem with appointments. Highly recommend ⭐️⭐️⭐️⭐️⭐️

Gemma Davies - 2 years ago - Review Provided by Google Maps

This is a excellent dental practice

Allan James - 3 years ago - Review Provided by Google Maps
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Address: 1-2 Maelor Buildings,, Heol Maelor,, Coedpoeth, Wrexham, LL11 3NGUK
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Leaflet QanoMed
Dr Adrian Thorp
Dentist
Dr Adrian Thorp

Qualified from the University of Liverpool and then pursued a career in the hospital services for many years before branching out into dental practice. The early part of his hospital career formulated his training in oral surgery which led to initially gaining Membership to the Faculty of Dental Surgery of the Royal College of Surgeons of England (MFDS.RCS.Eng).

Dr Ravi Boojawon
Dentist
Dr Ravi Boojawon

Qualified from the University of Liverpool from where he also attained an honours degree in Pharmacology. He initially pursued a hospital career which led to gaining Membership to the Faculty of Dental Surgery of the Royal College of Surgeons of England (MFDS.RCS.Eng).

Dr Sarah Williams
Dentist
Dr Sarah Williams

Dr. Williams works in the Wrexham Maelor Hospital as well as in practice in the Oral and Maxillofacial Surgery department.