Cristina Álvarez - SculpSure

We showed up after Christmas because my wife had an appointment and they already have everything closed, not even a communication to clients, the phone disconnected. We found out through social networks after getting upset and investigating. It's a shame because they know they are going to go bankrupt and they attract clients until the final by making you pay in advance because it is cheaper. Where they give them they take them and it has to arrive to you... (Show more)

They are definitely SCAMMERS. They have closed without prior notice leaving thousands of clients with paid treatments (many of whom billed until the same day before). Will Cristina Álvarez and Antonio Hermida use their business network to get away with it? Where is our money?

I have a laser treatment to finish and they close without warning. Who will refund my money for the sessions? There is no phone that I have found that answers you.

UNACCEPTABLE, I had an appointment for January and now they do not respond to calls or messages when the treatment has already been paid for. They close the company and don't even have the decency to warn about the situation. I want my money. This is a shame

Where is the money for the sessions that they owe us? How do you plan to return it? What a shame. Until the last day selling treatments.

A shame, with two treatments, one for me and one for my daughter, and I also only have the contract with the financial company. Does anyone know what to do?

SCAMMERS.....AND SCAMMERS

They send us an SMS saying that they have closed our center in Alcalá Magna, and they don't give us any solution. Between my partner and I, we have 12 sessions left, which is equivalent to €1,000 that we have already paid and lost. A shame 😡 …

SCAMMERS. With that word is how we must describe and define this company. They have left thousands of clients without finishing their laser sessions and aesthetic treatments while being paid or financed by banks. They close without warning and without giving explanations. I am a client affected by the closure of Ideal Centers in the Carrefour Norte Shopping Center in Jerez de la Frontera.... (Show more)

I feel very sorry for the workers, because they are very nice and approachable. In my case, the amount spent is not much, even so, I still have sessions to enjoy, so I will follow the advice read in the newspaper to save all receipts and documentation. A shame, because I am happy with the results. Much encouragement to the workers. May you get out of this horrible situation soon, and may you find another job soon. Luck and Cheer up! -Affected by the Ideal Center of Salamanca.... (Show more)

They are scammers. At least the centers of provincial Barcelona. Bad service and terrible customer treatment. They close without warning and refuse refunds. They make you dizzy on WhatsApp, they don't identify themselves and they don't even take calls

I am sorry for the situation that the company has had to endure but as a client I am looking for solutions. Since September I have not had the corresponding sessions due to long delays in appointment times. The money continues to be taken from my account and I have no solutions as a client, in addition to not having been informed of the closure and having attended an appointment that I was not going to make at any time due to its closure. Cases like these of 0 commitment make me rethink long-term contracts with companies without seeing results.... (Show more)

From what I see, this center belongs to the Dibea group Grupo Cristina Alvarez S.L. They are scammers, they have owed money to employees and clients, as is my case. I will appeal legally without hesitation.

I just went to the Potosí center, where I was scheduled for appointment just 20 days ago and I find myself with the door closed and a treatment financed, which I haven't even gotten around to doing, at least no one tells me not to even go to my appointment, since I come from Cáceres, and they don't answer the phones either, at least to give us an explanation and solution to the treatments that were paid for and that have not been carried out and which I must pay if I do not want them to claim late payment. How are you going to proceed to resolve the case? I think that at the time of calling me the financial situation of the company would already be known and yet they have acted as if everything was normal. Obviously I will look for the necessary alternatives... (Show more)

Hello, I need a solution because my financing with you is linked, I have not been able to consume it and I will be required to pay the Cofidis fee every month. I need a solution. At least answer the emails. No, you do not give any explanation. I feel scammed. funding was at the end of November and in December it closes I don't understand anything if they already knew why you don't notify people that they can do anything... (Show more)

They have left more than 400 employees and thousands of clients with newly contracted treatments on the streets, ideal centers are shelved but even so they have three more companies with much fewer benefits and I do not think that these centers want to close them. Now we have to see if employees get paid and clients recover their investments.... (Show more)

They only care when it comes to selling the treatment, once paid they don't even bother to assist you.

They have gone bankrupt in Fuenlabrada and it has left many clients without finishing the treatments even having paid for them in advance.

It's very bad, ideal centers scam you. I am making a complaint to the Barcelona City Council, consumer rights.